Dodge Grand Caravan Complaints (1999)

432 consumer complaints on file.

#8022497November 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER SATES WHEN BACKING UP OR DOWN THE HILLS VEHICLE WOULD STOP. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022501November 8, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER NOTICED THE BRAKE PEDAL BECOME SOFT AND GOES TO TO THE FLOOR WHEN APPLIED ON A INCLINED POSITION. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022388November 7, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS THE BODY CONTROL MODULE WHICH OPERATES ALL DASH BOARD WHICH IT CAUSED THE ODOMETER, SPEEDDOMETER, GAS GAGE, AIR ACCOINDITION TO GO DOWN CONSUMER ALSO STATED THAT SHE HAS CONTACTED THE DEALER AND THEY STATED THAT THE MAIN ELECTRICAL COMPUTER ON THE VEHICLE WAS DEFECTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021675October 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT WHILE BACKING DOWN AN INCLINE , THE BRAKES GRADUALLY GOES OUT. THE PEDAL GOES ALMOST TO THE FLOOR. HAD BRAKES BLEAD 4 TIMES, PROBLEM STILL ACCURS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021273October 21, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CONSUMER STATES THAT HER CHILD WAS ABLE TO TAKE CAR OUT OF GEAR WITHOUT PRESSING THE BRAKE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021206October 21, 2002
SEAT BELTS:REAR/OTHER
CONSUMER STATES HAVING PROBLEMS WITH THE BACK SEAT BELTS. DEALER WAS NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020712October 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT WHILE DRIVING VEHICLE UP HILLS VEHICLE LOSES POWER AND SOMETIMES CUTS OFF. DEALER HAS BEEN NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019538September 26, 2002
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATES THAT AFTER HAVING VEHICLE IN SHOP FOR OVER HALF AN HOUR WAS TOLD THAT PARTS WERE NOT AVAILABLE TO COMPLETE RECALL REPAIRS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767647September 24, 2002
SEAT BELTS:FRONT:ANCHORAGE
THE DRIVER'S SIDE, REAR PASSENGER SEAT BELT RECEPTICLE, BROKE DURING USE. THE RECEPTICLE WOULD NOT LOCK THE BUCKLE INTO PLACE. THE SEAT BELT HAD PREVIOUSLY WORKED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767339September 18, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CUSTOMER SERVICE WOULD NOT ADDRESS OUR FAMILIES CONCERNS, SUGGESTED IF I COMPLAINED FURTHER THEY WOULD PRESS HARRASMENT CHARGES. NO SAFETY DEFECT STATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018352September 10, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING POWER STEERING WENT OUT. ALSO, VEHICLE STARTED TO OVERHEAT. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017709August 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE FAILURE DUE TO A CRACKED MASTER CYLINDER. DEALER AND MANUFACTURER HAS BEEN NOTIFIED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029914August 22, 2002
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT DID NOT WORK. THE DEALER WAS NOTIFIED. *AK THE REAR SEAT BELTS DID NOT CATCH WHEN PULLED OUT QUICKLY. THE FRONT SEAT BELTS CAUGHT NORMALLY WHEN JERKED HARD. THE CONSUMER REQUESTED A WRITTEN REPLY. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016681August 20, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING ALL DASH INDICATOR LIGHTS WENT OUT, DEALER REPLACED A SENSOR. THIS HAPPENED AGAIN IN JUNE OF 2002, SENSOR WAS REPLACED A SECOND TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016682August 20, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED AT 20 MPH. CONSUMER NOTICED A BELT HANGING FROM UNDERCARRIAGE OF VEHICLE. VEHICLE IS AT DEALERSHIP AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765752August 16, 2002
VEHICLE SPEED CONTROL
WE HAVE LEASED THE VEHICLE SINCE MAY OF 1999. WE HAVE REPLACED THE INPUT SPEED SENSOR TWICE NOW. THE FIRST TIME, THE PARTS AND LABOR WERE FREE UNDER THE MANUFACTURER'S WARRANTY. THIS TIME, BOTH THE INPUT AND THE OUTPUT SPEED SENSORS WENT. AFTER RESEARCHING ON YOUR WEBSITE, I FOUND THAT THIS PROBLEM HAS OCCURRED ON OTHER 1999 DODGE GRAND CARAVANS. I BELIEVE THERE IS A DEFECT IN THE PART OR SO MANY PEOPLE WOULDN'T BE HAVING THE SAME PROBLEM. ALSO, I DON'T BELIEVE A PART SHOULD NEED TO BE REPLACED TWICE IN 2 1/2 YEARS TIME. THE SECOND REPAIR I HAD DONE ON 8/13/02 FOR BOTH SENSORS. MY MILEAGE AT THE TIME WAS 41,615. I WOULD APPRECIATE YOUR ATTENTION INTO THIS MATTER. THANK YOU..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015667August 7, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
WINDSHIELD WIPERS/ HORN, AND CRUISE CONTROL ARE INOPERATIVE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765177August 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
WE WERE ON THE WAY TO OUR VACATION DESTINATION ON 7/30/02 AND PULLED OFF THE FREEWAY FOR GAS. THE "SERVICE ENGINE SOON" LIGHT CAME ON AS SOON AS WE PULLED INTO THE GAS STATION. ONCE WE WERE ON THE ROAD AGAIN, THE VAN WOULD NOT COME OUT OF SECOND GEAR. WE WERE THEN FORCED TO STOP IN A PARKING LOT AND GOT DIRECTIONS TO THE CLOSEST FULL SERVICE REPAIR SHOP. (THIS ALL TOOK PLACE AT 8:15PM IN BARSTOW, CA) THE MECHANIC RAN DIAGNOSTICS ON THE VAN AND THOUGHT IT MIGHT BE THE SENSOR BUT WOULD HAVE TO RUN MORE TESTS THE FOLLOWING MORNING. WE WERE, AT THAT POINT FORCED TO STAY IN BARSTOW FOR THE NIGHT. WE CALLED THE MECHANIC IN THE MORNING AND GOT THE UNBELIEVABLE NEWS. AFTER RUNNING MORE DIAGNOSTICS HE FOUND TWO ADDITIONAL ERRORS IN THE TRANSMISSION RELATED TO A PRESSURE PROBLEM AND INFORMED US OUR TRANSMISSION WAS THE PROBLEM AND NEEDED TO BE REPLACED. THE MECHANIC WAS ABLE TO ORDER A FACTORY REBUILT TRANSMISSION AND WE WERE CHARGED A MERE $2,750.00 FOR PARTS AND LABOR. IN THE MEAN TIME WE HAD TO RENT 2 CARS TO GET TO OUR DESTINATION (NO VEHICLES WERE AVAILABLE TO FIT 6 PEOPLE). WE HAD TO STAY AN ADDITIONAL NIGHT IN A HOTEL, AS OUR VAN WOULD NOT BE READY UNTIL FRIDAY NIGHT. OUR VAN HAS LESS THAN 43,000 MILES ON IT AND SHOULD HAVE BEEN MORE RELIABLE THAN WHAT IT WAS. WE NOW HAVE THE FACTORY REBUILT TRANSMISSION, PROBABLY FROM SOMEONE ELSE VAN AND THEREFORE CANNOT BE TRUSTED. WE DO NOT FEEL THE REBUILT TRANSMISSION IS RELIABLE AND NOW WILL NOT DRIVE THIS VEHICLE UNLESS ABSOLUTELY NECESSARY. IT IS UNSAFE!! WE FEEL FORTUNATE THAT WE HAD EXITED THE FREEWAY AT APPARENTLY THE RIGHT TIME, WHO KNOWS WHAT WOULD HAVE HAPPENED HAD THE VAN SHIFTED IN TO SECOND GEAR AT 70MPH. THE STORY WOULD HAVE BEEN MUCH DIFFERENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014975July 29, 2002
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEATBACK LEVER BROKE AWAY FROM THE SEAT FRAME, CAUSING THE SEAT TO STICK IN UP-RIGHT POSITION. *AK CONSUMER IS CONCERNED ABOUT THE PERFORMANCE OF THE SEAT IF EVER IN AN ACCIDENT. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764807July 27, 2002
VEHICLE SPEED CONTROL, POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
WHILE IN TRAFFIC TRAVELING APROX.35MPH VEHICLE SUDDENLY DROPPED TO LOWEST GEAR,RPMS SHOT UP,SPEEDOMETER FAILED,SERVICE ENGINE LIGHT CAME ON.TO SHOP IMMEDIATELY WHERE MECHANIC SAID HE HAS SEEN MANY DODGE CARVAN TRANSMISSION FAILURES AND TO TAKE IT BACK TO THE DEALER.I AM THE 2ND OWNER AND DON'T KNOW IF THE ORIGINAL OWNER HAD THIS PROBLEM AND PERHAPS THATS WHY HE TRADED IT WITH ONLY ABOUT 40K MILES ON IT?DEALER SAYS PROBABLY A SENSOR,CAN'T FIX TODAY - COME BACK MONDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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