Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#10861140April 24, 2016
UNKNOWN OR OTHER
ACCELERATOR STICKS WHEN FULL THROTTLE IS APPLIED. I TRADED A 2010 CHRYSLER LX VAN I HAD FOR 5 YEARS IN ON THIS VEHICLE AND IT HAD THE SAME PROBLEM. THE CHRYSLER ACCELERATOR WAS REPLACED TWICE, ONCE AT MY EXPENSE AND ONCE ON A RECALL AND THE PROBLEM WAS NOT CORRECTED. TODAY WAS THE FIRST TIME I EXPERIENCED THIS PROBLEM WITH THE DODGE VAN I BOUGHT IN JANUARY 2016. FROM PREVIOUS EXPERIENCE I KNEW WHAT TO DO OR I COULD HAVE HAD A SERIOUS ACCIDENT. I WAS ON A 4-LANE CITY STREET AND CHANGING LANES AT THE TIME THE PROBLEM OCCURRED. A LESS EXPERIENCED DRIVER WOULD LIKELY HAVE BEEN INVOLVED IN A REAR END COLLISION. I WAS ABLE TO PUT THE EDGE OF MY SHOE UNDER THE ACCELERATOR AND PULL IT UP OFF THE FLOOR. IS THERE A RECALL ON THE DODGE AND IF NOT WHAT CAN I DO TO PREVENT THIS HAPPENING AGAIN? I AM CONCERNED FOR THE SAFETY OF ME AND MY FAMILY WHEN MY WIFE DRIVES THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854381April 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852104March 28, 2016
ENGINE
OUR 2014 DODGE GRAND CARAVAN HAS THE SAME EXACT ISSUES AS 2011-2013 MODELS WITH THE MISFIRE ON CYLINDER 2 OR MULTIPLE CYLINDERS, AS WELL AS THE ENGINE TICKING. WE HAVE TRIED TO PURSUE THIS PROBLEM WITH CHRYSLER VIA OUR LOCAL DODGE DEALERSHIP. THEY SAY IT IS A MERE COINCIDENCE. WE FEEL THAT IT IS A CONTINUATION OF THE SAME PROBLEM INTO THE NEW MODEL YEAR, AND THAT THEIR SUPPOSED FIX FOR THIS PROBLEM IS NOT WHAT THEY THOUGHT IT WOULD BE. THE ENGINE LIGHT CAME ON WITHIN HOURS OF PURCHASING IT FROM A REPUTABLE USED CAR DEALERSHIP. RETURNED TO DEALER, THEY READ THE CODE, SAID IT WAS PROBABLY JUST A FLUKE, AND RESET IT. A COUPLE HOURS LATER IT CAME BACK ON. BROUGHT IT BACK TO THE DEALERSHIP. THEY TRIED THE "EASY" FIXES (SPARK PLUGS, WIRES, COIL) AND THE ENGINE CONTINUED TO THROW THE SAME CODE. THEY BROUGHT IT TO A REGULAR DODGE DEALERSHIP, WHERE THEY CLEANED THE INJECTORS, SAID THE PROBLEM WAS SOLVED AND SENT US ON OUR WAY. WITHIN HOURS IT THREW THE SAME CODE. CALLED THE DEALERSHIP, BUT THEY DID NOT RESPOND. WE LIVED 8 HOURS AWAY, AND WERE HALFWAY HOME AT THAT POINT. SO WE TRIED TO PURSUE IT WITH OUR LOCAL DEALERSHIP, AND THEY ARE SAYING IT IS JUST A COINCIDENCE. WE HAVE DONE EXTENSIVE RESEARCH, BOTH BEFORE AND AFTER PURCHASING THE VEHICLE, AND INTENTIONALLY AVOIDED THE 11-13 MODELS BECAUSE OF THIS EXACT PROBLEM. NOW WE REALIZE WE SHOULD HAVE BOUGHT ONE OF THOSE MODEL YEARS BECAUSE DODGE WILL CORRECT THEIR PROBLEM. HOWEVER, NOT ENOUGH COMPLAINTS HAVE BEEN MADE ABOUT THE 14S TO GET THEM TO OWN UP TO THE CONTINUED PROBLEM AND OFFER A REPAIR. ALL WE GOT FROM THE LOCAL DEALERSHIP WAS A QUOTE FOR $2500 TO FIX THIS PROBLEM. OUR RESEARCH HAS TURNED UP SEVERAL OTHER 2014 VEHICLES WITH THE SAME PENTASTAR ENGINE (NOT NECESSARILY GRAND CARAVANS) THAT ARE HAVING THE SAME ISSUE. DODGE EXTENDED THE WARRANTY FOR 11-13 TO 150,000 DUE TO THIS EXACT SAME PROBLEM. THEY SHOULD INCLUDE 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849655March 14, 2016
EXTERIOR LIGHTING
I PULLED OUT OF A WELL LIGHTED GAS STATION AT NIGHT AND MY INSTRUMENT PANEL LIGHTS COME ON AUTOMATICALLY SO I ASSUMED MY HEADLIGHTS WERE ALSO ON .AS I PROCEEDED TO RT 50 AND MADE THE RIGHT TURN, IT WAS PITCH BLACK EXCEPT FOR THE DASH LIGHTS WHICH WERE FULLY LIT .THE PROBLEM WAS I COULDN'T FIND THE SWITCH TO TURN ON THE HEADLIGHTS BECAUSE WITH THE HEADLIGHTS OFF, THE SWITCH WASN'T ILLUMINATED. I WAS NOW IN A SERIOUS PANIC. I WAS MOVING SLOW BUT COULDN'T SEE THE ROAD OR WHERE I WAS IN THE ROAD! I FINALLY CAME TO A COMPLETE STOP. I WAS AFRAID SOMEONE WAS GOING TO HIT ME FROM BEHIND. MY WIFE AND I COULD HAVE BEEN KILLED! I FINALLY FOUND THE SWITCH AFTER ABOUT A MINUTE. THIS HAS ALSO BEEN A PROBLEM WHILE DRIVING AT DUSK AND THE DASH LIGHTS COME ON AUTOMATICALLY AND AS IT GETS DARKER YOU DON'T REALIZE YOUR HEADLIGHTS AREN'T ON. ONE TIME A FRIEND WAS FOLLOWING US AND CALLED US ON THE CELL PHONE TO LET US KNOW OUR LIGHTS WEREN'T ON! NOTE: WE DROVE A 2000 CARAVAN FOR 14 YEARS AND KNEW TO TURN ON THE HEADLIGHTS WHEN WE COULDN'T SEE THE INSTRUMENT PANEL. SAME WITH ALL MY VEICHLES BEFORE THAT. WE'VE BEEN CONDITIONED , THAT'S HOW IT WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825660February 11, 2016
UNKNOWN OR OTHER
ON THE MORNING OF APRIL 18, 2015 AROUND 2:30 AM THE ENGINE COMPARTMENT OF THE VEHICLE WAS OBSERVED TO BE ON FIRE BY A NEIGHBOR WHO CALLED 911. THE POLICE REPORT STATES THAT THE MINI VAN WAS ALMOST FULLY ENGULFED BY THE TIME THEY ARRIVED. THE VEHICLE HAD BEEN SITTING IN THE DRIVEWAY SINCE 5 PM THE DAY PRIOR AND HAD NOT BEEN STARTED SINCE THAT TIME. AT THE TIME OF THE FIRE THE VEHICLE HAD ABOUT 10,000 MILES ON IT AND THE CHRYSLER WORK AROUND FOR THE 'VENT WINDOW SWITCH' RECALL HAD BEEN DONE AS THEY DID NOT HAVE THE PART TO REMEDY THE PROBLEM. THIS HAS BEEN REPORTED TO CHRYSLER WHO AFTER ALMOST 10 MONTHS HAS DETERMINED THAT THEY DO NOT SEEM TO KNOW WHAT CAUSED THE FIRE BUT THAT THEY ARE NOT RESPONSIBLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10823412February 1, 2016
ELECTRICAL SYSTEM
I HAD AN ELECTRICAL FIRE IN MY 2014 CARAVAN, THE FIRE STARTED IN THE AREA OF THE TIPM MODULE AND BURNED UP A WIRING HARNESS IN CLOSE PROXIMITY TO THE TIPM MODULE AS WELL. THE FIRE STARTED WHILE WE WERE DRIVING THE VEHICLE. I RECENTLY FOUND A DEFECT INVESTIGATION TO DO WITH 2008-2014 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN TIPM MODULES THE NHTSA ACTION NUMBER WAS DPI4004 AND ALSO STATED OTHER VARIOUS ISSUES INCLUDING THE FAILURE OF THE INSTRUMENT PANEL. WE ALSO HAD THE INSTRUMENT PANEL SHUT DOWN WHILE DRIVING A WHILE BACK, BUT EVERYTHING CAME BACK ON AND THIS INCIDENT HASN'T HAPPENED AGAIN. I AM CONCERNED WITH THE SAFETY OF THE VEHICLE AND WANTED TO MAKE PEOPLE AWARE OF THE ISSUES I HAVE HAD. IT SEEMS REALLY FISHY THAT THERE WAS A PREVIOUS INVESTIGATION INTO THE TIPM MODULE, AND THAT TWO OF THE INCIDENTS THAT I HAVE EXPERIENCED ARE CALLED OUT IN THE REPORT MENTIONED ABOVE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10823250January 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MIL LIGHT CAME ON. HAD OIL CHANGED & CHECKED. MIL DID NOT TURN OFF. TPMS LIGHT CAME ON. CHECKED TIRES. TPMS LIGHT DID NOT TURN OFF. ESC LIGHT CAME ON. VEHICLE GOT STUCK IN PARK SEVERAL TIMES. GOT VEHICLE OUT OF PARK AND DROVE HOME. VEHICLE WAS PARKED FOR A FEW DAYS. TRIED TO START. DEAD BATTERY. CHARGED BATTERY AND STARTED VEHICLE. VEHICLE WOULD NOT TURN OFF EVEN WITH IGNITION KEY REMOVED. VEHICLE OVERHEATED TO MAX TEMPERATURE ON GAUGE, BEGAN TO STEAM AND SPILLED A LOT OF COOLANT. VERY AFRAID VEHICLE WOULD CATCH FIRE. CALLED AAA AND TOW TRUCK DRIVER LOCATED AND REMOVED FUSE TO SHUT DOWN RUNNING VEHICLE. HAD VEHICLE TOWED TO CHRYSLER DODGE DEALERSHIP. AFTER A WEEK STILL HAVE NOT HEARD FROM DEALERSHIP SERVICE DEPARTMENT OR CHRYSLER. THE VEHICLE BEING STUCK WITH THE ENGINE RUNNING EVEN WITH IGNITION KEY REMOVED AND SUBSEQUENT RAPID OVERHEATING AND LOSS OF COOLANT PRESENTED AN EXTREMELY DANGEROUS SITUATION WITH THE STRONG POTENTIAL FOR A VEHICLE FIRE. THE TPMS LIGHT MALFUNCTION LEAVES THE DRIVER UNABLE TO DETERMINE IF THERE REALLY IS AN UNDERINFLATED TIRE AND/OR TIRES. THE ESC LIGHT MALFUNCTION LEAVES THE DRIVER UNABLE TO USE THIS FUNCTION FOR IMPROVED THE VEHICLE'S TRACTION IN VATIOUS SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789265November 9, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE WAS CHECKED AND AIR WAS PLACED IN THE TIRES, BUT THE WARNING REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE MONITORING SYSTEM SENSOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787378October 30, 2015
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE VEHICLE AIRBAG LIGHTS STAY ON...THE WINDSHIELD WIPERS CUT ON BY THEMSELVES AND THE WINDOW ROLLS DOWN BY ITSELF. THE CAR CAN BE STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785952October 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO PART UNAVAILABILITY FOR THE RECALL REPAIR. THE CONTACT STATED THAT A COUPLE MONTHS LATER, WHILE DRIVING AT 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE NOISE WAS DUE TO THE CABLES OF THE DISCONNECTED SWITCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781653October 13, 2015
AIR BAGS
THE DASHBOARD LIGHT AND BELL FOR AIR BAGS KEEPS COMING ON. CAR WAS BEING DRIVEN ON REGULAR ROADS FROM 35 TO 70 MILES PER HR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781481October 12, 2015
SEATS
THE RIGHT SIDE SEAT IN THE MIDDLE ROW HAS FLIPPED TO FOLD ITSELF WHILE I WAS DRIVING. THIS HAS HAPPENED TWICE. NO ONE WAS IN THE SEAT EITHER TIME. I AM NOT CERTAIN IF THE CAR WAS IN MOTION. IT APPEARS THE LEVER THAT RELEASES THE SEAT FOR THE STOW AND GO FEATURE EITHER DISENGAGED OR DID NOT FULLY ENGAGE THE LAST TIME THE SEAT WAS POSITIONED. I WONDERED IF THE SEAT WAS NOT FULLY LOCKING INTO THE UPRIGHT POSITION EVERYTIME. SO I HAVE TRIED TO LIFT THE LEVER UP JUST ENOUGH TO DISENGAGE THE SEAT WHILE KEEPING THE SEAT IN THE UPRIGHT, BUT NOT LOCKED, POSITION. I HAVE NOT BEEN ABLE TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766299September 21, 2015
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
MY 2014 GRAND CARAVAN HAS BEEN HAVING ISSUES WITH NOT STARTING. I MAY HAVE TO TRY 4 TIMES BEFORE IT WILL START. THIS WAS BAD ENOUGH, BUT IT HAS ALSO LEFT ME SITTING IN VERY BUSY TRAFFIC 3 TIMES IN THE LAST TWO WEEKS. THE FIRST TIME HAPPENED AS I WAS EXITING OFF THE INTERSTATE. THE CAR JUST WENT DEAD WITH NO WARNING. I WAS ABLE TO RESTART AND KEEP GOING. THE SECOND AND THIRD INCIDENTS HAPPENED YESTERDAY. THE FIRST TIME IT WENT DEAD YESTERDAY WAS AS I WAS PULLING OUT OF MY DRIVEWAY. I WAS COMPLETELY ON THE ROAD AND WAS IN THE PROCESS OF TRYING TO ACCELERATE. MY CAR BEGAN TO SHAKE, ALL LIGHTS CAME ON THE PANEL, AND THE CAR WAS DEAD. THE SECOND TIME THIS HAPPENED YESTERDAY, I WAS SLOWING DOWN TO STOP AT A RED LIGHT ON A VERY BUSY 4 LANE HIGHWAY. THE CAR WENT DEAD WITH NO WARNING. WE TOOK THIS CAR TO THE DEALERSHIP TO HAVE IT CHECKED. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS NO CODE. I REFUSE TO DRIVE THIS CAR, THAT WE'VE HAD LESS THAN A YEAR, BECAUSE I FEAR FOR MY LIFE AND EVEN MORE FOR MY CHILD'S LIFE. THIS NEEDS TO BE FIXED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765169September 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/19/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 1/14/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765150September 18, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VENT WINDOW IN THE REAR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VENT WINDOW SWITCH WAS NOT AVAILABLE. THE MECHANIC DISCONNECTED THE WINDOW SWITCH TO PREVENT A POSSIBLE FIRE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763807September 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759960August 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759128August 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/05/16. *JB UPDATED 3/21/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758718August 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750273August 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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