Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#11156917December 7, 2018
ENGINE, UNKNOWN OR OTHER
ENGINE REQUIRES KEY WIGGLING TO START 9 TIMES OUT OF 10 NO MATTER WHERE OR HOW ITS PARKED, RANDOMLY WON'T START OR STARTS AND SHUTS BACK OFF ALSO WITH NO POSITIONAL CORRELATION, AND RANDOMLY SHUTS OFF WHILE DRIVING WITHOUT WARNING OR CHECK ENGINE LIGHTS, USUALLY AT LOWER RATES OF SPEED. BATTERY DRAINS AND HAVE HAD TO REPLACE IT 3 TIMES IN AS MANY YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156372December 5, 2018
ENGINE
ROD BEARING FAILURE DUE TO DEBRI IN OIL. RECALL REFERENCE #11V487000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155164November 30, 2018
POWER TRAIN
VAN SHIFTS HARD AND LOUD WHEN GOING FROM PARK INTO REVERSE. VAN SHUDDERS IN REVERSE AT TIMES AS WELL. IT'S STILL UNDER POWERTRAIN WARRANTY UNTIL APRIL 2019 AND I HAVE IT SCHEDULED FOR A SERVICE CALL AT FURY MOTORS IN SOUTH SAINT PAUL, MN ON DECEMBER 13TH FOR A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154272November 27, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INTERMITTENTLY FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER JEEP DODGE RAM (LOCATED AT 400 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 520-1550) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152657November 19, 2018
ENGINE
WE OWN A DODGE CARAVAN THAT HAS SOME MAJOR ENGINE PROBLEMS THAT SEEM TO BE COMMON FOR THE 2012-2013 V6 PENSTAR ENGINE. THE PROBLEM IS IN THE ENGINE HEAD AND VALVES. OUR VAN HAS COLLAPSED CAM LOBES DUE TO FAILING ROCKER ARMS. THE SYMPTOM THAT REVEALED THIS PROBLEM WAS A MISFIRE IN THE LEFT CYLINDER HEAD. THE SYMPTOMS ARE VERY SIMILAR TO THE PROBLEMS NOTED IN TSB NO. 09-002-14B INCLUDING A MISFIRE IN THE LEFT CYLINDER HEAD AND A LOUD TICKING NOISE COMING FROM THIS AREA. CHRYSLER HAS AN EXTENDED WARRANTY KNOWN AS X56 THAT ADDRESSES THE PROBLEM NOTED IN TSB NO. 09-002-14B. UNFORTUNATELY, THEIR WARRANTY ONLY COVERS THE HEAD REPLACEMENT (WHICH INCLUDES THE VALVES AND CAMS) IF THE HEAD IS CRACKED. WHILE INVESTIGATING MULTIPLE DODGE/CHRYSLER FORUMS I HAVE NOTED A LARGE NUMBER OF DODGE OWNERS EXPERIENCING THE SAME PROBLEM THAT WE HAVE. IN FACT, I HAVE LEARNED THAT THE PROBLEM IS SO PERVASIVE THAT CHRYSLER HAS AN INTERNAL STAR CASE BULLETIN, S1309000016 RELATED TO THE ROCKER ARMS AND CAM LOBE PROBLEMS. THE ENGINE CHECK LIGHT CAME ON WHILE WE WERE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144421October 31, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE WAS UNABLE TO START. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143030October 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE PULLING INTO A HANDICAP PARKING SPACE. THE CONTACT NOTICED FUEL LEAKING FROM UNDERNEATH THE VEHICLE IN LARGE QUANTITIES AND THE FIRE DEPARTMENT WAS CONTACTED TO PUSH THE VEHICLE INTO THE PARKING SPACE. IN ADDITION, THE CONTACT STATED THAT A FUEL ODOR ENTERED THE CABIN OF THE VEHICLE DIRECTLY AFTER THE FUEL TANK WAS FILLED. THE CONTACT SUFFERED FROM CHEMICAL SENSITIVITY AND WAS ILL DUE TO THE STRONG ODOR OF FUEL. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT STATED THAT A VEHICLE MODIFICATION COMPANY MODIFIED THE VEHICLE PRIOR TO THE FAILURE. THE CONTACT STATED THAT A MOBILITY CENTER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138996October 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2012 DODGE GRAND CARAVAN, WITH APPROX. 62,000 MILES, KEEP CUTTING WHEN I TRY TO START IT. THE DEALER SAYS IT THE TIPM, WHICH COSTS $1,638. THE VAN WILL START THEN CUT OFF. I HAD TO HAVE THE BATTERY CHARGED TWICE BEFORE I TOOK IT TO THE DEALER FOR DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133492October 5, 2018
ENGINE, POWER TRAIN
WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPS RUNNING. THE POWER STEERING SEIZES UP & I HAVE TO MANUALLY STEER TO THE SIDE OF THE ROAD.THE CHECK ENGINE LIGHT COMES ON, WHEN I RESTART THE CAR. EACH TIME IT HAS HAPPENED, FORTUNATELY NO ONE HAS BEEN BEHIND ME. THE DEALERSHIP THAT WE PURCHASED IT FROM SAID THAT IT WAS A CAM SHAFT PROBLEM. AFTER PAYING $1000+ IN REPAIRS TO FIX THIS PROBLEM, IT STILL CONTINUES TO HAPPEN.WE HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I NEEDED AN OIL CHANGE. I BROUGHT IT IN FOR AN OIL CHANGE & IT CONTINUES TO SHUT DOWN WHILE DRIVING. THE DEALER THEN TOLD ME THAT IT IS ANOTHER CAM SHAFT & THEY HAVE NO WAY OF KNOWING WHICH ONE. THE CHECK ENGINE LIGHT NO LONGER GOES ON & IT DOES NOT STORE CODES WHEN THIS HAPPENS. SEVERAL TIMES WE HAVE CONTACTED "CHRYSLER CUSTOMER CARES" & THEY JUST TAKE DOWN OUR CONTACT INFO, REGISTER OUR PROBLEM & DO NOT FOLLOW UP. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 92K+ MILES. WE HAVE NOT RECEIVED A RECALL NOTICE REGARDING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132118September 28, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY VAN WILL DIE AT TIMES GOING DOWN ROAD OR JUST NOT START, AFTER PARKING IT. THEN THE CHECK ENGINE AND STABILITY CONTROL FLASHES ON DASH. WILL NOT COME OUT OF PARK. THEN IT MAY START RANDOMLY AND RUN FOR A FEW WEEKS OR COUPLE OF MONTHS AND DO SAME THING AGAIN. WE HAVE PUT NEW BRAKES, BATTERY, CHECKED FUEL PUMP, AND PUT NEW TIRES AND HAD CENSORS ON WHEELS CHECKED. STILL DOES NOT START. T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127956September 6, 2018
FUEL/PROPULSION SYSTEM
WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPPED RUNNING AND COULD NOT BE IMMEDIATELY RESTARTED, UNABLE TO GET OUT OF THE LANE OR OFF TO THE SHOULDER. AFTER SEVERAL ATTEMPTS OF CYCLING THE KEY FOB OFF AND ON THE VAN STARTED AGAIN. IT IS FORTUNATE THAT THIS OCCURRED IN A VERY RURAL AREA WITH NO TRAFFIC. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 90K MILES. MY HUSBAND RESEARCHED SIMILAR FAILURES OTHER DRIVERS HAVE EXPERIENCED WITH THE GRAND CARAVAN, HE BELIEVES IT IS LIKELY A FAILING FUEL PUMP RELAY. HE READ THAT MANY OTHER CHRYSLER VEHICLES HAVING THE SAME RELAY SYSTEM HAVE BEEN RECALLED BUT APPARENTLY NOT THE GRAND CARAVAN AS WE HAVE NOT RECEIVED A RECALL NOTICE IN THE MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118595August 8, 2018
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING OVER UNLEVELED LAND, THE VEHICLE EXPERIENCED A COMPLETE LOST OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORTHTOWN CHRYSLER DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE FAILED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113609July 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, THE ENGINE COMPLETELY SHUT OFF. THE CONTACT COASTED MOSTLY OFF THE HIGHWAY AND ONTO THE SHOULDER WHERE THE VEHICLE WAS RESTARTED AFTER A FEW MINUTES. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 128,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110160July 9, 2018
ELECTRICAL SYSTEM
RADIO JUST WENT OUT WENT TO AUDIO STORE REPAIRED TWO WEEKS LATER WENT OUT AGAIN. WENT SHOPPING ON MAY25,2018 CAME OUT OF STORE VEHICLE WOULD NOT START CALLED TOW TRUCK JUMPED STARTED VEHICLE I TOOK IT TO TIRE PLUS TOLD ME I NEEDED A BATTERY. REAR DEFROSTER LIGHT STARTED BLINKING COULD NOT SHUT IT OFF AND A/C WOULD NOT GO ON UNTIL THE DEFROSTER LIGHT WENT OFF BY IT SELF. CALLED AND MADE APPOINTMENT WITH CHRYSLER ON JUNE 18TH,2018 WENT TO KEEP APPOINTMENT VEHICLE WOULD NOT START. CALLED TOW TRUCK, JUMP STARTED VEHICLE TOOK IT TO CRYSTAL CHRYSLER DODGE. VEHICLE DIAGNOSES TIP-N WAS BAD. CHRYSLER HAD VEHICLE FROM JUNE 18 TO JUNE 25, 2018 A RENTAL CAR WAS EXCEPTED ON JUNE 22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102161June 15, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE DID NOT RESTART AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102196June 15, 2018
ELECTRICAL SYSTEM
IGNITION WILL TURN OFF WHEN VEHICLE IN MOTION TRAVELING ON ROADWAY AT LOW AND HIGH SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101554June 13, 2018
ELECTRICAL SYSTEM, ENGINE
BAD INGNITION MODULE. VAN TURNS RANDOMLY OFF BY IT SELF WHILE DRIVING. IF YOU PUSH ON THE FOB IN THE INGNITION IT WILL START TO RUN AGAIN. WHEN VAN TURNS OFF YOU LOSE CONTROL OF THE POWER STEERING AND BRAKES MAKING IT DIFFICULT TO COME TO A SAFE STOP. SAME ISSUES THAT DODGE RECALLED OTHER MODEL YEARS FOR BUT NOT THE GRAND CARAVAN. IT HAS OCCURED NUMEROUS TIMES TO US IN THIS VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097784May 24, 2018
ELECTRICAL SYSTEM
THE BLEND DOOR ACTUATOR IS FAILING. IT HAS NOT WORKED FOR OVER A YEAR. THE PASSENGER SIDE FRONT AND REAR VENTS WILL ONLY PRODUCE HOT AIR NO MATTER WHAT TEMPERATURE IT IS ON.THERE HAS BEEN A RECALL FOR THIS PART FOR THE 2014 AND 2015 MODELS; I BELIEVE OTHER YEARS SHOULD BE INCLUDED. IF YOU SEARCH ONLINE, THIS IS A VERY COMMON ISSUE WITH THE 2012 MODEL. THE RECALL NUMBER FOR 2014 AND 2015 IS TSB NO. R62
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096661May 18, 2018
ELECTRICAL SYSTEM, ENGINE
THE VAN CUT OFF WHILE DRIVING. EEVERYTIME, I TRIED TO START IT, THE INSTRUMENT PANEL SAID "NO FUSE." I HAD IT LOOKED AT BY A MECHANIC AND HE SAID THAT MY ALTERNATOR AND BATTERY WERE DEAD. AFTER THEY WERE REPLACED, THE CAR STARTED UP AND I DROVE IT TO WORK. ON THE WAY TO WORK, WHILE THE CAR WAS DRIVING, ALL OF THE LIGHTS IN THE CAR WENT OUT AND THE INSTRUMENT PANEL RESET ITSELF (DATE, TIME, AND TRIP COMPUTER) AFTER ABOUT 5 SECONDS. THIS REPEATED ITSELF EVERY 15 MINUTES OR SO, UNTIL THE CAR CUT OFF. I REFASTENED THE BATTERY CONNECTORS, GOT THE CAR A JUMP, AND IT STARTED TO RUN. I PARKED THE CAR. LATER, I GOT IN AND STARTED IT WITH NO PROBLEM. THE NEXT DAY, I WENT TO START THE CAR AND IT WOULDNT START. I GOT A JUMP AND IT STARTED UP AGAIN. DRIVING INTO WORK, THE CAR CUT OFF WHILE I WAS DRIVING ON THE STREET. I HAD TO STEER TO THE SIDE OF THE ROAD TO GET TO SAFETY. THE WORST THING ABOUT IT ALL, IS THAT WHEN THE ELECTRICAL SYSTEM FAILS, THE KEY GETS STUCK IN THE IGNITION, AND YOU CAN NOT SHIFT INTO NEUTRAL IF YOU NEED TO PUSH THE CAR OFF THE ROAD. I HAVE READ MULTIPLE REVIEWS ABOUT THIS CAR'S ELECTRICAL SYSTEM, BUT IT IS A DANGER TO EVERYONE ON THE ROAD FOR A CAR TO CONSISTENTLY HAVE ELECTRICAL PROBLEMS, ESPECIALLY ONES THAT CAUSE IT TO CUT OFF WHILE DRIVING. THIS NEEDED TO BE ADDRESSED BEFORE ANYONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096682May 18, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
MORE THEN A DOZEN TIMES OUR VEHICLE HAS COMPLETELY SHUT OFF WHILE IN MOTION GOING STRAIGHT AT VARIOUS SPEEDS CAUSING LOSS OF POWER STEERING AND PUTTING US IN UNSAFE CONDITIONS. THE A/C WILL BLOW HOT AIR IN HALF THE VEHICLE AND THE RADIO HAS TURNED UP THE VOLUME TO FULL AND THE CONTROLS ARE INOPERATIVE TO TURN IT DOWN. I FEEL THE DEALER INTENTIONALLY DID NOT TELL US ABOUT THE KNOWN TIPM ISSUE AND TOLD US WE HAD TO REPLACE THE ALTERNATOR WHICH WE DID WITH NO HELP IN CORRECTING THE ISSUE. THIS HAS BEEN ONGOING FOR A FEW MONTHS. I DONT HAVE THE VEHICLE WITH ME AND AM GUESSING ON THE MILEAGE ALSO THIS HAPPENED ON MULTIPLE DATES SO I ENTERED ONE OF THE RANDOM DATED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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