Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#11023709September 15, 2017
ELECTRICAL SYSTEM
THE 2014 DODGE GRAND CARAVAN HAS ISSUES WITH SHUTTING DOWN WITHOUT WARNING. IT HAPPENS RIGHT AFTER STARTING THE VEHICLE AND HAS SHUT OFF WHILE IN PARK AS WELL AS BACKING OUT OF PARK. THERE ARE NO LIGHTS THAT COME ON THE DASH PANEL TO INDICATE A PROBLEM AND THE PROBLEM CANNOT BE REPLICATED FOR REPAIR; IT HAPPENS WITHOUT WARNING AT RANDOM TIMES. HAS HAPPENED AT RANDOM INTERVALS SINCE 40,000 MILES; MOST RECENT EVENT WAS AROUND 60,000 MILES ON 09/15/2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019829August 26, 2017
ELECTRICAL SYSTEM
ABOUT A WEEK AGO THE VAN WOULD NOT START. THE BATTERY WAS COMPLETELY DEAD AFTER BEING PARKED OVERNIGHT. AFTER CHARGING THE BATTERY, I'VE HAD NO ISSUES STARTING THE VAN, BUT THE HEADLAMPS AND AIR CONDITION FAN DIM AND RETURN TO FULL POWER EVERY FIVE TO TEN SECONDS. TWICE, THE VAN HAS JUST SHUT OFF WHILE DRIVING ON CITY STREETS AT ABOUT 35 MPH OR WHILE STOPPING AT AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001365June 26, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN BOTH REAR SLIDING DOORS WERE OPENED, IT CAUSED SCRATCHES ON BOTH REAR DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE RUST TO THE BODY OF THE VEHICLE. THE CONTACT CALLED AN UNKNOWN LOCAL DODGE DEALER, AND INFORMED THAT DURING HOT CLIMATES THE TRIM ON THE REAR SLIDING DOORS EXPANDED CAUSING CONTACT TO THE BODY OF THE VEHICLE AND LEAVING DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981601May 1, 2017
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE FRONT DRIVER'S SIDE DOOR, BUT IT FAILED TO OPEN. THE CONTACT NOTICED A BURNING ODOR AND SMOKE EMITTING FROM BETWEEN THE DRIVER'S SEAT AND THE DOOR. THE CONTACT ENTERED THE VEHICLE AND OBSERVED THAT THE DOOR AND DOOR FRAME WERE MELTED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND SOMEONE TO INVESTIGATE WITHIN 3-4 BUSINESS DAYS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10958905March 6, 2017
UNKNOWN OR OTHER
ON SEPTEMBER 17, 2016 AROUND 8PM, I PUT THE VAN IN PARK TOOK MY FOOT OFF THE BREAK AND STEPPED OUT. AS I WENT TO MOVE AND SHUT THE DOOR, THE VAN POPPED OUT OF PARK INTO REVERSE. THE DOOR PUSHED ME DOWN ONTO THE GROUND AND DRAGGED ME, AS MY BODY WAS FREE OF THE DOOR MY LEFT ARM WAS RUN OVER BY THE FRONT TIRE AND THE VAN KEPT GOING. MY MOTHER IN LAW WAS STILL IN THE PASSENGER SEAT TRYING TO STOP THE VAN. SHE FINALLY STOPPED IT, BUT IT WAS TO LATE, MY ARM WAS ALREADY RUN OVER RESULTING IN A VERY SERIOUS CRUSH INJURY THAT HAD TO HAVE EMERGENCY SUGERY. I NOW HAVE METAL PLATES IN MY LEFT ARM THAT WILL NEVER BE REMOVED. I HAVE PAIN EVERY DAY AND BECAUSE OF THIS, I HAD TO RETURN THE VEHICLE TO THE FINANCE COMPANY BECAUSE I CANNOT WORK NOW. MY FIANCE DROVE THE VEHICLE SEVERAL TIMES AFTER THE INCIDENT AND HE ALSO HAD THE VEHICLE POP OUT OF PARK INTO REVERSE BUT HE WAS STILL IN THE DRIVER'S SEAT AND ABLE TO STOP IT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10945466January 16, 2017
ENGINE
OIL FILTER HOUSING HAS A MAJOR OIL LEAK. PART # 68105583AE IS ON NATIONAL BACK ORDER BECAUSE SO MANY OF THESE HAVE FAILED. I HAVE CALLED DEALERSHIPS ACROSS THE COUNTRY AND NO ONE WILL SELL ONE DUE TO THE AMOUNT OF FAILURES AND THE ONLY WAY TO GET THE PART REPLACED IS TO HAVE THE DEALERSHIP'S SERVICE DEPARTMENT REPLACE ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935466December 15, 2016
SERVICE BRAKES
MY WIFE WAS DRIVING OUR 2014 DODGE GRAND CARAVAN WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHEN THE BRAKES WENT SPONGY. IT SEVERELY IMPACTED HER ABILITY TO BRAKE SAFELY. SHE WAS DRIVING ON A CITY ROAD AT ABOUT 45 MPH WHEN THIS HAPPENED. I TOOK THE VAN TO GOLLING CHYRSLER, DODGE JEEP DEALERSHIP HOPING THAT THEY WOULD COVER IT UNDER WARRANTY. THE VAN IS NOT EVEN 3 YEARS OLD BUT IT HAS 50,000 MILES ON IT SO THERE REPLY WAS YOU SHOULD'VE BOUGHT AND EXTENDED WARRANTY. THEIR DIAGNOSIS WAS THE POWER BRAKE BOOSTER WENT BAD AND NEEDS TO BE REPLACED. NOW THE DEALERSHIP AND WHEN I CALLED CHRYSLER AND THEY SAID THE SAME THING BASICALLY I SHOULD'VE BOUGHT AN EXTENDED WARRANTY. ALL OF THE INDEPENDENT SHOPS I CALLED AROUND FOR QUOTES SAID IT IS EXTREMELY RARE FOR A BRAKE BOOSTER TO GO BAD AND ALL SAID THEY'VE NEVER SEEN ONE GO BAD ON SUCH A NEW VEHICLE. I DID SOME RESEARCH AND LOOKS LIKE FCA ISSUED A RECALL ON 2011-2014 DODGE DURANGO AND JEEP GRAND CHEROKEES FOR BAD BRAKE BOOSTERS. COINCIDENCE? I THINK NOT FROM WHAT I CAN FIND IT IS THE SAME PART!!!!!!! BEING FROM SOUTHEAST MICHIGAN I TRY TO BUY AMERICAN WITH THE BIG 3 BUT TIME AND TIME AGAIN I AM LET DOWN. SHOULD'VE BOUGHT A HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930221December 6, 2016
ELECTRICAL SYSTEM
OUR ALTERNATOR ON OUR RETURN TRIP ON VACATION WENT OUT. OUR 2014 DODGE GRAND CARAVAN ONLY HAS JUST OVER 50,000 MILES ON IT. ALTERNATORS SHOULD LAST AT LEAST 100,000 MILES. CHRYSLER WOULD NOT ACKNOWLEDGE OUR COMPLAINT AND WOULD NOT REIMBURSE US FOR THE COST OF THE FAULTY ALTERNATOR. ALTERNATORS ON 2014 DODGE GRAND CARAVANS SHOULD BE INSPECTED BY THE GOVERNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923876November 2, 2016
ENGINE, POWER TRAIN
WHILE DRIVING THE VAN JUST CUT OFF IN THE MIDDLE OF THE ROAD. IT MANAGED TO ROLL TO THE SHOULDER AND STARTED. THE VAN WAS DRIVEN A LITTLE FURTHER AND THE SAME THING HAPPENED AGAIN. THE NEXT DAY THE SAME THING HAPPENED. IT WAS TAKEN TO A DEALERSHIP AND THEY SAID IT WAS THE WRONG SIZE TIRES ON THE REAR CAUSED THE ABS TO COME ON AND STOPPED THE VEHICLE. THEY REPLACED THE TIRES AND RETURNED THE VAN. TWO DAYS LATER IT DID THE SAME THING. TOOK THE VAN BACK AND THEY KEPT IT FOR OVER A MONTH. THEY REPLACED THE TRANSMISSION & RETURNED IT. THE SAME PROBLEM OCCURRED AGAIN AND WAS TAKEN BACK. THE DEALERSHIP COULD RECREATE THE PROBLEM BUT DIDN'T KNOW WHAT WAS WRONG WITH IT. ANOTHER MONTH OR MORE GOES BY AND THEY DECIDED THAT THE PUMP THAT THEY REPLACED WAS DEFECTIVE. THEY REPLACED THE PUMP AND RETURNED THE VAN. A COUPLE OF WEEKS GO BY AND THE VAN IS CUTTING OFF AGAIN. IT IS CURRENTLY AT THE DEALERSHIP AGAIN. EACH TIME THAT THIS HAPPENED THE VEHICLE WAS BEING DRIVEN ON A ROADWAY IN TRAFFIC. THIS REALLY COULD CAUSE AN ACCIDENT. I BELIEVE THIS VEHICLE IS JUST A LEMON AND CANNOT BE REPAIRED TO THE POINT THAT ANYONE FEELS SAFE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917496October 20, 2016
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG SENSOR LIGHT KEEPS COMING ON. TOOK TO DEALERSHIP AND SERVICE STATES KIDS FEET MUST BE KICKING IT LOSE OR SHOVING BOTTLE UNDER SEAT. 1ST OFF VEHICLE IS SUPPOSE TO BE TO TRANSPORT ESPECIALLY KIDS! KIDS HAVE NOT BEEN IN VEHICLE FOR MONTH AND LIGHT IS NOW COMING ON. WENT OFF FOR A COUPLE OF WEEKS AGAIN AND NOW COMES ON AND SHUTS OFF WHEN HITTING SLIGHTEST BUMP IN ROAD. QUESTIONING IF FAULTY OR BAD CONNECTOR BUT SERVICE STATES THEY WILL CHARGE ME TO FIX IT DESPITE WARRANTY. PLEASE HELP ME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917646October 20, 2016
AIR BAGS
ON TUESDAY 10/18/2016, I WAS BACKING THE VAN OUT OF THE GARAGE AND STOPPED TO ADJUST THE TILT WHEN THE AIRBAG LIGHT SUDDENLY CAME ON. TOOK IT TO THE DEALER (10/20/2016) AND WAS TOLD THEY WANTED $115 TO RUN THE DIAGNOSTIC. ALL SAFETY RELATED ISSUES WITH ANY VEHICLE SHOULD BE WARRANTIED FOR THE LIFE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907124September 16, 2016
AIR BAGS, VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ALSO CONCERNED ABOUT THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE WINDOWS WOULD ROLL UP OR ROLL DOWN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURES. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904847September 8, 2016
SUSPENSION
AT ABOUT 47,000 MILES, I BEGAN TO HEAR A GROWLING, GRINDING, SHAKING SOUND WHILE STOPPING ON HIGHWAY DURING HIGH SPEED. I BEGAN TO NOTICE IT AT REGULAR STOPPING SPEED. I THOUGHT IT WAS BRAKE PADS. HOWEVER, GOING TO THREE SHOPS. IT WAS DETERMINED BRAKES WERE NOT THE PROBLEM. I T WAS THE LEFT FRONT WHEEL BEARING. AT SUCH LOW MILEAGE AND REGULAR WEAR, I BELIEVE IT TO BE A MANUFACTURER'S DEFECT. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899523August 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING AT NIGHT AND ALL OF A SUDDEN THE CAR DIED WHILE IN MOTION; THE ENGINE STOP WORKING, THE LIGHTS WENT VERY DIM AND IT WAS DIFFICULT TO DRIVE IT AT THAT MOMENT, I ALMOST GOT HIT FROM THE CAR BEHIND ME AND I WAS CLOSE TO HIT THE CAR IN FRONT OF ME. I DIDN'T GET ANY WARNING LIGHTS FOR THE ENGINE OR THE BATTERY. I TRIED TO TURN IT ON AGAIN AND IT CRANKED BUT DIDN'T START. A LITTLE LATTER I TRIED AGAIN AND THE CAR STARTED. WHILE DRIVING BACK HOME I NOTICE THAT THE LIGHTS WERE DIM, BUT I DIDN'T GET ANY WARNING LIGHTS FROM THE ENGINE OR THE BATTERY AGAIN. I ALSO NOTICED THAT THE STEREO RESET ALL THE STATIONS AND THE CLOCK. IT WAS VERY DANGEROUS. I AM VERY UPSET BECAUSE THAT'S THE CAR MY KIDS RIDE EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898773August 26, 2016
UNKNOWN OR OTHER
REAR PASSENGER RIGHT SLIDING DOOR NON-FUNCTIONAL. DOOR CANNOT BE OPENED OR CLOSED. G-D FORBID THIS VEHICLE IS INVOLVED IN AN ACCIDENT, MY GRANDCHILDREN WILL NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. I CONSIDER THIS A SAFETY ISSUE. CHRYSLER DOES NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895882August 15, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TAILGATE SPOILER DETACHED FROM THE VEHICLE. AS A RESULT, THE SPOILER STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10885187July 15, 2016
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FUEL LINE FAILURE WHILE MERGING ONTO MAJOR HIGHWAY. THIS RESULTED IN LOSS OF ACCELERATION AND POWER STEERING ON THE HIGHWAY. VEHICLE COASTED / ROLLED TO THE NEXT AVAILABLE HIGHWAY EXIT. UPON INSPECTION OF THE ENGINE COMPARTMENT, I OBSERVED BOILING LIQUID; VEHICLE WAS NON-FUNCTIONAL AND HAD TO BE TOWED TO DEALER. ODB SCANNER REPORTED IT AS A #2 CYLINDER FAILURE. PRIOR TO HIGHWAY FAILURE, VAN HAD PROBLEMS WITH THE CHECK ENGINE LIGHT RESULTING FROM A #2 CYLINDER MISFIRE. TOOK THE VAN TO DEALER AND THEY DID NOT FIND THE CORRECT PROBLEM, SO PAID TWICE FOR SERVICE. THE FIRST PAYMENT TO FIX RESULTED FROM THE CHARGE FOR INSPECTION FROM THE CHECK ENGINE LIGHT. SECOND CHARGE RESULTED AFTER NEEDING TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND AFTER THE DEALER FIXED THE FUEL LINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882287July 2, 2016
SEATS
THE REAR BACK SEAT FOLDED IN ON OUR 11 YEAR OLD SON WHEN I CAME TO A QUICK STOP (TRAVELING <20MPH). HE WAS OK, AND WE WILL NOT BE USING THAT SEAT AS WE DISCOVERED THAT IT WILL NOT ACTUALLY LOCK INTO AN UPRIGHT POSITION. IF THIS HAD OCCURRED IN AN ACCIDENT AT GREATER SPEEDS I'M CERTAIN THAT THIS DEFECT WOULD HAVE RESULTED IN SIGNIFICANT INJURY AND/OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871529May 31, 2016
UNKNOWN OR OTHER
WE PURCHASED A 2014 DODGE GRAND CARAVAN IN FEBRUARY 2015 WITH 18K MILES ON IT. OUR DUAL AC/HEAT CONTROLS WORKED FINE UNTIL APRIL 2016. AT THAT TIME, THE PASSENGER SIDE CONTROLS ONLY PROVIDED HEAT NO MATTER HOW MANY TIMES YOU FLIP THE TEMPERATURE CONTROL BACK AND FORTH. WHEN YOU RUN THE AC, THE DRIVERS SIDE WORKS FINE BUT MUST SHUT THE VENTS OFF ON THE PASSENGER SIDE BECAUSE OF THE HOT AIR. I HAVE RESEARCHED THIS PROBLEM ON MULTIPLE DODGE FORUMS AND OTHER SITES AND AND IT APPEARS THAT DODGE HAS BEEN HAVING THIS ISSUE SINCE THE 2011 MODELS CAME OUT. THIS IS AN OBVIOUS DEFECT AND NEEDS TO BE ADDRESSED SO THE PROBLEM CAN BE FIXED. SINCE THIS HAS JUST OCCURRED IN THE LAST COUPLE OF MONTHS I HAVE NOT BEEN TO GET TO A DEALER TO FIND OUT WHAT IT WOULD COST BUT THE ESTIMATES I HAVE SEEN OR OUTRAGEOUS. MANY PEOPLE HAVE INDICATED IT IS THE ACTUATOR DOOR, UPDATE TO FIRMWARE AND EVEN REPLACEMENT OF AN HVAC UNIT (?). THIS IS NOT A ONE-TIME ISSUE WITH ONE VEHICLE. THIS PROBLEM IS GROWING AND NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862008April 28, 2016
AIR BAGS
I BOUGHT MY VEHICLE AT A CHEVROLET DEALER AND THEY HAVE NO INFO IF THERE IS A RECALL ON DODGE VANS REGARDING AIRBAG LIGHTS COMING ON AND OFF, I SEARCHED FOR A RECALL ON THIS BUT ONLY FOUND IT ON OTHER DODGE VEHICLES. IT HAS BEEN DOING IT FOR ALMOST 3 WEEKS NOW, ON OCCASION STAYS ON FOR A DAY OR TWO OR COMES ON AND OFF FOR SEVERAL MINUTES AND SOME DAYS DOES NOT COME ON AT ALL. IT COMES ON WHEN FIRST START VEHICLE OR WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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