Dodge Grand Caravan Complaints (2012)

584 consumer complaints on file.

#11184186March 4, 2019
ELECTRICAL SYSTEM
MY VAN CONTINUOUSLY LOOSES ALL POWER WHILE DRIVING. IT HAPPENS ON REGULAR ROADS AND HIGHWAYS. I LOSE MY POWER STEERING, BREAKS...EVERYTHING. THIS HAS HAPPENED TO ME WHILE DRIVING STRAIGHT AS WELL AS DURING TURNS. IT DOESN'T MATTER THE TRAVELING SPEED. I HAVE HAD SOME VERY CLOSE ENCOUNTERS THAT COULD HAVE ENDED WITH A TRAGEDY. WHEN THE VAN LOSSES ALL POWER, I WILL HAVE TO ACT FAST AND GET THE VAN IN NEUTRAL. THE DASH WILL GO ON A RANDOM SERIES OF FLASHING AS IF POWER IS BEING RESTORED. I AM UNABLE TO TRY TO RESTART MY VAN UNTIL THE VAN IS READY FOR ME TO DO SO. I HAVE HAD SOME VERY CLOSE ENCOUNTERS ON THE HIGHWAY AND THE VANS ELECTRICAL SYSTEM MALFUNCTION AT 65MPH AND I CAN NOT DO ANYTHING UNTIL THE ELECTRICAL SYSTEMS RECYCLES ITS GLITCH AND ALWAYS ME TO TRY TO RESTART WHILE IN NEURAL. IN THE MEANTIME SEMI'S AND CARS ARE APPROACHING FAST AND I AM HELPLESS WITH ZERO CONTROL OVER THIS VAN. THIS NEEDS TO RECALLED AN CORRECTED BEFORE MY CHILDREN OR MYSELF ARE KILLED OVER THIS ELECTRICAL GLITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183285February 28, 2019
ELECTRICAL SYSTEM
WHILE PARKED, THE DRIVER SIDE SLIDING DOOR WAS FOUND TO BE STUCK SHUT. IT WILL NOT LOCK OR UNLOCK, EITHER AUTOMATICALLY OR MANUALLY... THE DOOR IS SEIZED SHUT. THEREBY CREATING A SIGNIFICANT SAFETY PROBLEM IN THE EVENT OF AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181577February 21, 2019
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
WHILE DRIVING TODAY ON A BUSY STREET AT 40 MPH CAR JUST SHUT OFF. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. NO POWER STEERING, GAS, ETC. JUST STOPPED WORKING. WAS ABLE TO PULL OVER AND TURN KEY OFF. CAR TURNED BACK ON AFTER. I BELIEVE THE CAUSE OF THIS IS A BAD TIPM. THIS IS OUR FAMILY'S PRIMARY VEHICLE AND I AM LUCKY THAT NOTHING HAPPENED AND MY KIDS WERE NOT IN THE CAR WITH ME TODAY HAD PREVIOUS PROBLEM WITH CAR NOT STARTING WHEN KEY TURNED. THIS IS STILL AN INTERMITTENT PROBLEM. DEALER SAID MOST LIKELY THE TIPM, BUT DIDNT WANT TO REPLACE WITHOUT KNOWING FOR SURE BECAUSE PART IS SO EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181203February 19, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VAN SHUTS OFF WHILE DRIVING - 3X IN A FIFTEEN MINUTE SPAN. LOSS OF STEERING AND ABILITY TO CONTROL THE CAR. ONLY 70K MILES - EXTREMELY DANGEROUS. MUST PUT THE CAR IN PARK TO TURN IT BACK ON. LOCAL MECHANIC CANNOT DIAGNOSE THE PROBLEM BECAUSE THE DIAGNOSTIC COMPUTER IS NOT SENT ANY KIND OF SIGNAL. BATTERY HAS BEEN TESTED 3X AND FOUND TO BE WORKING NORMALLY. MECHANIC DROVE THE CAR APPROXIMATELY 25 MILES OVER 3 SEPARATE PERIODS TO REPEAT THE ENGINE FAILURE AND COULD NOT. SAYS HE CANNOT 'FIX' A PROBLEM IF IT CANNOT BE DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180299February 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY AND THE GEAR LEVER WOULD NOT SHIFT INTO THE PROPER GEAR. WHENEVER THE TRANSMISSION WAS PROPERLY IN GEAR, THE TRANSMISSION MADE AN ABNORMAL TREMBLING SOUND AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED JEEP DODGE AUTO ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176273February 11, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP DODGE RAM (LOCATED AT SOUTH STREET, 1710 WI-164, WAUKESHA, WI 53186, (262) 544-5400) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176075February 10, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
DODGE GRAND CARAVAN 2012 STALLED IN MOTION WHILE DRIVING ON AN EXPRESSWAY AT THE 65 MPH SPEED LIMIT. THE FOLLOWING MORNING I TOOK IT OUT ON A COUNTRY BACK ROAD AND AGAIN IT STALLED IN MOTION WHILE DRIVING 55 MPH SPEED LIMIT. I WAS ABLE TO STEER THE CAR WITHOUT POWER STEERING, AND APPLY BRAKES BUT THE SPEDOMETER, GAS, AND ENGINE ALL DIED AS I WAS DRIVING IT AS IF THE CAR WAS TURNED OFF. I AM DOUBTFUL THE REAR BRAKE LIGHTS WERE WORKING AND AM LUCKY NO ONE WAS BEHIND ME. FROM LOOKING IT UP I AM TOLD THAT THIS IS AN ISSUE WITH DODGE JEEPS AND VANS RELATED TO THE TIPM MODULE. IF I WAS AWARE OF THIS ISSUE BEFORE BUYING THE CAR, I MIGHT HAVE RECONSIDERED, IT IS SERIOUSLY DANGEROUS AND SOMEONE COULD EASILY BE KILLED IF THIS HAPPENS WHILE SOMEONE IS DRIVING BEHIND YOU AND THE VAN JUST DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175918February 9, 2019
POWER TRAIN
I PURCHASED THIS VEHICLE USED FROM CARMAX IN APRIL 2108. IT HAS HAD CONTINUED ROUGH TRANSMISSION ISSUES ESPECIALLY IN AND OUT OF 2ND AFTER MULTIPLE ADJUSTMENTS BY CARMAX AND CHRYSTLER/DODGE DEALERSHIP. IT JERKS ROUGHLY AND MAKES LOUD CLUNKING SOUNDS. I AM FEARFUL THIS VEHICLE IS BECOMING UNSAFE TO DRIVE. NOT ONLY THAT BUT WITH LESS THAN 60K MILES THE TRANSMISSION SHOULD NOT BE GOING OUT. I HAVE FOUND MYSELF WALKING AND TAKING THE BUS IN FEAR OF MY CAR BREAKING DOWN ON ME. THIS IS NOT A REPUTABLE VEHICLE. PLEASE NOBODY BUY THESE VANS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175065February 7, 2019
ELECTRICAL SYSTEM, ENGINE
MY WIFE WAS DRIVING OUR VAN AND TURNING INTO A BUSY INTERSECTION WHEN SUDDENLY THE CAR SHUT DOWN LEAVING HER WITH NO POWER BRAKES AND NO POWER STEERING AND NO WAY TO ACCELERATE TO GET OUT OF HARMS WAY. THIS HAS HAPPENED TO ME AS WELL IN THE SAME VEHICLE. WHEN I TRY TO START THE VEHICLE SOMETIMES THE CAR DOES NOT START AND I HAVE TO TURN THE KEY A FEW TIMES BEFORE IT WILL ACTUALLY MAKE A CONNECTION. I INVESTIGATED ONLINE ABOUT THIS PROBLEM AND IT SEEMS THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS VEHICLE. WHEN I CALLED DODGE THE TECHNICIAN TOLD ME THAT IT'S SOME KIND OF RELAY INSIDE THE IGNITION SWITCH THAT IS FAULTY SO HE ADMITTED IT HIMSELF I AM ASKING THAT YOU INVESTIGATE THIS BEFORE SOMEBODY GETS HURT OR KILLED. THIS IS MY FAMILY'S PRIMARY MODE OF TRANSPORTATION AND MY CHILDREN ARE ALWAYS IN THIS CAR. IT IS MY WORST NIGHTMARE TO LOSE MY FAMILY. AND I WOULD HATE TO LOSE MY FAMILY OVER AN ENGINEERING FLAW THAT DODGE DOES NOT WANT TO ACKNOWLEDGE . I FEAR THATSOMEBODY IS GOING TO GET HURT OR KILLED OVER THIS EVENTUALLY. THE TECHNICIAN AT DODGE TOLD ME THAT IT TYPICALLY COST AROUND $800 TO FIX THE PROBLEM BECAUSE I WOULD NEED TWO NEW KEYS AND A NEW IGNITION SO IT'S NOT LIKE THEY DON'T KNOW ABOUT THIS. THERE NEEDS TO BE A RECALL ON THIS IGNITION SWITCH. IF YOU RESEARCH FORUMS ON THE 2012 DODGE GRAND CARAVAN YOU WILL SEE THAT THIS IS A HUGE SAFETY PROBLEM AND EXTREMELY COMMON. PLEASE HOLD DODGE ACCOUNTABLE BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174687February 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE TIPM IS JUST SHOT AND I'VE HAD THE ALTNATOR REPLACED THE STARTER AND IT'S DEFINITELY TIPM RELATED. I DON'T UNDERSTAND WHY THE RECALL ON THIS EXCLUDED MY VAN, IT'S BEEN DOING THIS FOR SEVERAL MONTHS AND IT'S MAKING THE VEHICLE UNSAFE. PLEASE INVESTIGATE THIS SITUATION. (I HAVE 4 KIDS AND TWO OF THEM HAVE SPECIAL NEEDS AND I NEED MY VEHICLE TO BE SAFE FOR MY KIDS, AND RIGHT NOW IT'S JUST A JOKE AND I'M TELLING YOU THIS VAN IS POSSESSED) IT'S COMPLETELY UNREASONABLE FOR THE MY DODGE TO KEEP BURNING THROUGH EVERYTHING I'VE PUT IT IN IT. PLEASE INVESTIGATE THIS, THE ISSUE ISN'T GONNA GO AWAY AND I CAN'T KEEP BURNING THROUGH PARTS AND FURTHER DESTROYING THE VEHICLE. THE RECALL THAT WAS ISSUED EXCLUDED MY VAN BUT EVERYTHING FROM THAT RECALL IS HAPPENING TO MY VAN AND HAS BEEN FOR SEVERAL MONTHS AND DODGE KEEPS GIVING ME THE RUN AROUND. I'VE BEEN A DODGE OWNER MY WHOLE LIFE. BUT DODGE IS ABOUT TO LOSE A [XXX] GOOD LOYAL CUSTOMER BECAUSE THIS IS BEYOND RIDICULOUS. IVE BEEN GETTING THE RUN AROUND FROM DODGE SINCE THE BEGINNING OF NOVEMBER OF 2018. PLEASE INVESTIGATE THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173672February 2, 2019
ELECTRICAL SYSTEM, ENGINE
STARTER RELAY IN THE TOTALLY INTEGRATED POWER MODULE IS BAD PREVENTING CAR FROM STARTING. CAR WAS STATIONARY WHEN THIS HAPPENED. ENGINE OIL PRESSURE WENT BAD RESULTING IN A CHECK ENGINE LIGHT, VEHICLE WAS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172462January 28, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ON MY 2012 GRAND CARAVAN ABOUT TWO MONTHS AGO STARTED AN ISSUE OF INTERMITTENT STARTING OR HAVING TO DEPRESS THE ACCELERATOR TO GT THE VEHICLE TO START. THEN ABOUT A WEEK AGO THE VAN COMPLETELY STOP STARTING AND WOULD JUST TURN OVER UNLESS IT WAS JUMP STARTED. I HAVE NOT HAD THE VEHICLE INTO A DEALER BUT WITH READING SEVERAL ONLINE FORUMS ON THIS ISSUE AND USED A TEXT LIGHT TO VERIFY POWER TO THE M25 20A FUSE. I READ TO USE A FUSE TAP TO LINK AN ACC FUSE TO THIS FUSE SO WHEN THE KEY IS IN THE ON POSITION THE PUMP WILL RUN AND THAT IS MY CURRENT SETUP TO HAVE VEHICLE RUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172040January 25, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL AND POWER STEERING FAILED TO OPERATE WITHOUT WARNING. ALSO, THE VEHICLE FAILED TO MOVE, BUT THE ENGINE KEPT RUNNING. THE VEHICLE WAS ABLE TO MOVE ONCE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO CLINT BOWYER CHRYSLER DODGE JEEP RAM (2815 US-50, EMPORIA, KS 66801, (620) 343-6723) WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPAIRED AND TWO NEW KEY FOBS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171534January 22, 2019
ELECTRICAL SYSTEM
OUR CAR'S BATTERY WENT TOTALLY DEAD BECAUSE THE FUEL PUMP DID NOT TURN OFF. UPON RESEARCH, THIS IS AN ONGOING PROBLEM, WHICH CAN CAUSE THE AIR BAGS TO DEPLOY AMONG OTHER HORRIBLE THINGS WHEN DRIVING DOWN THE ROAD. THIS HAPPENED WHEN PARKED IN FRONT OF OUR HOME BUT NOW I AM SCARED TO TAKE IT OUT ON THE ROAD. WE HAVE TO HAVE OUR CAR MOSTLY FOR DOCTOR APPOINTMENTS. PLEASE HELP!! THIS SHOULD BE A RECALL ON THE AUTO MAKER'S EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171206January 21, 2019
AIR BAGS
MY FAMILY AND I WERE INVOLVED IN A SIDE IMPACT COLLISION AFTER SLIDING ON BLACK ICE ON A HIGHWAY. WE WERE TRAVELING AT APPROXIMATELY 60-65 MPH AND SLID INTO THE GUARD RAIL, IMPACTING THE PASSENGER FRONT QUARTER PANEL, AND BOUNCED OFF. THE PASSENGER FRONT TIRE CAME OFF OF THE RIM FORCING US INTO THE GUARD RAIL A SECOND TIME IMPACTING THE REAR PASSENGER QUARTER PANEL OF THE VEHICLE. WE RICOCHETED OFF, CROSSED TRAFFIC AND CAME TO REST IN THE PASSING LANE BERM OF THE ROAD NEAR THE MEDIAN. WE DID NOT ROLL OVER, BUT BECAUSE OF THE FORCE OF IMPACT, SHOULDN'T THE AIR BAGS HAVE DEPLOYED? SOME OF THE PASSENGERS SUFFERED WHIPLASH AND BROKEN NOSES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11166474January 11, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE INTEGRATED CONTROL MODEL IS MAKING THE FUEL RELAY RUN ALL NIGHT AND MAKE THE BATTERY DIE. I HAVE LOOKED ONLINE FOR RECALLS AND THERE IS NONE. THIS PROBLEM IS HAPPENING ON MORE GRAND CARAVAN. I HAVE HAD THIS PROBLEM FOR ALL MOST A YEAR. I CAN'T FIND THE TIPM OR IT COST TO MOST. THIS NEED TO BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165847January 4, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249, (513) 683-3000) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS A CONSTANT LOSS OF POWER AND REDUCTION IN SPEED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). IN ADDITION, PERTAINING TO THE NHTSA INVESTIGATION, THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE TIPM, FUEL SYSTEM, AND/OR ENGINE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162471December 19, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ODOR OF BURNING RUBBER WAS NOTICED AND SMOKE EMERGED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE REAR PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BY THE SAME MECHANIC FOR THE SAME FAILURE THREE MONTHS EARLIER. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11162230December 18, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
SATURDAY 15, 2018 MY FAMILY AND I WERE DRIVING BACK FROM THE MALL, I WAS DRIVING AT ABOUT 55 MILES AN HOUR WHEN THE VEHICLE STALLED AND JUST DIED IN THE MIDDLE OF THE HIGHWAY WITHOUT ANY WARNINGS OR SIGNALS ON THE DASH. I MANAGED TO USE THE MOMENTUM AND PULLED OVER TO THE SHOULDER, IT RESTARTED AFTER 9 TIMES TRY. THANKFULLY WE WERE ABLE TO MAKE IT HOME. A MONTH BEFORE VEHICLE WAS PARKED IN DRIVEWAY AND IT WOULDN'T START, TOWED IT TO MECHANIC AND REPLACED ALTERNATOR. TILL NOW VEHICLE ALWAYS STALLS WHEN SLOWING DOWN OR COMING TO STOP. THIS VEHICLE ACTS LIKE IT HAVE BEEN TAKEN OVER BY SUPERNATURAL FORCES AND WHAT HAPPENED LAST SATURDAY WAS VERY SCARY TO MY FAMILY. I HAVE READ A LOT OF THE SAME COMPLAINTS ON THIS SITE ABOUT THIS VEHICLE AND IT IS VERY UPSETTING THAT THE MAKER HAVE NOT TAKEN RESPONSIBILITY IN ADDRESSING THIS SAFETY ISSUE. I WONDER HOW MANY PEOPLE WILL HAVE TO DIE FIRST BEFORE THEY ADDRESS THIS SAFETY ISSUE. LET IT BE CLEAR I WILL SUE, GOD FORBID ANY HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161938December 17, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THOMPSON CHRYSLER DODGE (124 NORTH POINT BLVD, BALTIMORE, MD) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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