Dodge Grand Caravan Complaints (2011)

530 consumer complaints on file.

#10985875May 15, 2017
VISIBILITY/WIPER
I PARKED MY VAN IN THE DRIVEWAY AT 10:30 A.M. LEFT TO GO PICK UP KIDS AT 2:20 AND THE LEFT REAR WINDOW WAS ALL SHATTERED ON THE GROUND AND INSIDE. I SAW NOTHING OF FOUL PLAY. NO ROCKS, BB'S OR ANY OTHER OBJECTS. IT JUST EXPLODED. NO ONE WAS AROUND BECAUSE THE NEIGHBORS DOGS WOULD HAVE BEEN GOING WILD. THE WEATHER WAS RAINY AND ABOUT 55 DEGREES SO IT WASN'T THE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984581May 9, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE REPORTED THIS PROBLEM A YEAR AGO AFTER SEEING THE LAWSUIT ON JEEP CHEROKEE AND DODGE DURANGOS. HAVING TO REPLACE THE TPIM MODULE. I'VE SEEN SEVERAL COMPLAINT ABOUT HAVING TO CHANGE THE BATTERY THEN THE ALTENATOR THEN THE TPIM. I DID ALL THAT AND MY VEHICLES ELECTRICAL SYSTEM STILL IS GIVING ME PROBLEMS. THE DOORS WILL NOT SIDE OPEN THE AIR BLOWS HEAT AUTOMATICALLY WHEN NOT EVEN ON AND NOW WON'T EVEN START. PROBLEM AFTER PROBLEM AND STILL NO RECALL. THERE HAS BEEN HUNDREDS OF COMPLAINTS ABOUT FAULTY TIPM'S AND EVEN A LAWSUIT. THE DEALERSHIP SAY'S THEY DON'T KNOW WHAT THE PROBLEM IS BUT EACH PERSON I'VE SEEN COMPLAIN SHARES THE SAME PROBLEM. FIRST TOLD IT'S THE BATTERY THEN THE ALTENATOR THEN THE TPIM. WHY HAS THIS NOT BEEN RECALLED. DODGE KNOWS THIS IS A PROBLEM OR THEY WOULDN'T HAVE SETTLED A LAWSUIT ABOUT THE CHEROKEE AND THE DURANGO. THIS IS NOT RIGHT AT ALL AND WE NEED HELP FIXING THIS ISSUE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980331April 24, 2017
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I PURCHASED MY 2011 GRAND CARAVAN IN JULY 2012 AN HAVE HAD SEVERAL PROBLEMS WITH IT EVER SINCE. THERE HAVE BEEN MULTIPLE INSTANCES OF THE ENGINE STALLING WHILE DRIVING AND/OR MY VEHICLE NOT STARTING. I HAVE SINCE TROUBLESHOT THIS DOWN TO THE FUEL PUMP RELAY BEING FAULTY IN THE TIPM. I HAVE ALSO HAD ISSUES OF UN-COMMANDED OPENING AND CLOSING OF THE REAR SLIDING DOORS WHILE PARKED. I ALSO GET AN RANDOM FLICKER OF THE AIRBAG LIGHT ON DASH WITH AUDIO TONE. THESE ISSUES WERE DISCUSSED WITH A MECHANIC AT THE LOCAL DODGE DEALERSHIP WHEN HAVING A RECALL PERFORMED ON THE "MISFIRE" ISSUE. I WAS TOLD THAT THE SOFTWARE WAS UPDATED AND I SHOULD NOT HAVE ANY MORE ISSUES. THAT HAS DEFINITELY NOT BEEN THE CASE. ONE OF THE ABOVE MENTIONED ISSUES OCCURS ON A WEEKLY IF NOT DAILY BASIS. I DO NOT FEEL SAFE PUTTING MY FAMILY IN THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971810April 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
VAN WILL SHUT OFF WHILE DRIVING AT SLOW SPEED, NORMALLY WHEN SLOWING DOWN TO TURN, WHICH IS VERY DANGEROUS AS YOU HAVE TO COAST ACROSS THE ROAD WITH NO POWER. NO CHECK ENGINE LIGHTS OR ERROR CODES OF ANY KIND. THIS HAS HAPPENED SEVERAL TIMES ALMOST CAUSING ACCIDENTS. THE ENGINE DOES RUN ABNORMALLY AND PERFORMS WELL AT HIGHWAY SPEEDS. WHEN THE PROBLEM HAPPENS IT IS JUST AS IF YOU TURNED OFF THE IGNITION, BUT THE RADIO AND DASH LIGHTS STILL WORK. THE VAN WILL RESTART NORMALLY AND DRIVE. HAVE NOT BEEN ABLE TO REPRODUCE THE ISSUE FOR A MECHANIC TO SEE THE ISSUE IT SEEMS TO BE RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966343March 16, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VAN STALLS AND SOMETIMES WILL NOT START BACK UP . THIS HAS HAPPENED A FEW TIMES ON THE HIGHWAY SO I CAN NO LONGER DRIVE THE VAN AS THIS PROBLEM IS GETTING WORST EVERY DAY MY HUSBAND DRIVES IT TO WORK AND HAS HAD THE SAME PROBLEM AS I HAVE HAD WITH THE VAN. WE ARE THINKING OF TRADING IT IN BUT DON'T WANT ANYONE TO GET SUCK IN THE MIDDLE OF THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960203March 12, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY AUTOMATIC DETECTOR FOR WINDSHIELD WIPERS IS INOP. MY VEHICLE WILL NOT START UP IN THE MORNING. REPLACED NUMEROUS ITEMS AND WAS TOLD IT WAS TIPM WHICH IS A KNOWN ISSUE SEARCHING THROUGHOUT THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959579March 8, 2017
ELECTRICAL SYSTEM, VISIBILITY
TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS INSPECTED. THE INSPECTOR DID NOT FIND A DEFECT WITH THE VEHICLE. THE VEHICLE WAS ALSO INSPECTED BY THE FIRE DEPARTMENT WERE IT WAS DETERMINED THAT THE CAUSE WAS A DEFECT IN THE REAR PASSENGER WINDOW. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10948894February 1, 2017
ELECTRICAL SYSTEM, ENGINE
I'VE HAD MY VAN SINCE OCTOBER 2016, 60000 MILES ON ODOMETER AT TIME OF PURCHASE. JANUARY 29 AND FEBRUARY 1, 2017 THE CAR HAS COMPLETELY SHUT OFF WHILE DRIVING. ON JANUARY 29, I WAS ON THE HIGHWAY DOING 65 MPH. FEB 1, I WAS LEAVING MY JOB'S PARKING LOT AND LATER A GROCERY STORE PARKING LOT. THE LIGHTS FLICKERED EACH TIME AND THE VAN THEN 'DIED'. IT RESTARTED WHEN I TRIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948061January 27, 2017
STRUCTURE:BODY, WHEELS
DRIVING AT ABOUT 70 MPH, WHEN THE L/R TIRE TREAD SEPARATED FROM THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946998January 23, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WE HAVE HAD OUR VAN NOW FOR ALMOST 2 YEARS WITH NO PROBLEMS. IN MID-AUGUST, MY WIFE WAS TAKING MY DAUGHTER TO MARCHING BAND PRACTICE AT 5 AM. SHE TOLD ME THAT AS SHE WAS GOING THROUGH AN INTERSECTION, IT JUST STALLED ON HER. THANKFULLY, IT WAS ONLY 5 AM AND NOT DURING RUSH HOUR. BEING THE SKEPTICAL GUY I AM, I THOUGH MAYBE SHE HAD HIT THE KEY SOMEHOW AND SHUT IT DOWN. THEN IT HAPPENED TO ME AND I WAS NEARLY REAR-ENDED. I CHECKED IT OUT AND DIDN'T FIND ANYTHING, BUT FROM THAT DAY FORTH, IT BECAME HARD TO START AT RANDOM TIMES. SOMETIMES WHEN WE TURN THE KEY, THE IGNITION WILL CRANK, BUT THE ENGINE WON'T START AND WE'LL HAVE TO TURN THE KEY OFF TO MAKE IT STOP TURNING OVER. OTHER TIMES, IT WILL ATTEMPT TO START, OR EVEN START, THEN IMMEDIATELY STALL. EVENTUALLY, AND SOMETIMES AFTER 8-10 ATTEMPTS, IT WILL START AND RUN UNTIL THE NEXT TIME WE PARK IT. EVER SINCE I CHECKED IT OUT, I HAVE NOTICED THAT, AT TIMES, YOU CAN'T HEAR THE HUM OF THE FUEL PUMP WHEN YOU TURN THE KEY, WHILE OTHER TIMES IT DOESN'T SEEM TO STOP MAKING NOISE. JUST THIS MORNING, I LEFT TO GO TO WORK, ONLY TO FIND THAT THE VAN WON'T START. APPARENTLY, ONE OF THE OTHER OBVIOUS SIGNS OF A BAD TIPM IS THE OCCASIONAL DEAD BATTERY....CAUSED BY A FUEL PUMP THAT THE TIPM FUEL RELAY FAILS TO SHUT OFF.AT THIS POINT, MY VAN HAS BEEN SITTING SINCE OCTOBER OF 2016, AS WE CANNOT AFFORD THE HIGH REPAIR COST. THE REPAIR ESTIMATE THAT I WAS QUOTED FOR THE TIPM WILL COST AROUND $1100. HAD THIS BEEN TAKEN CARE OF BY CHRYSLER, I MAY HAVE SAVED WHAT I SPENT ON BATTERIES AND THE ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946460January 19, 2017
POWER TRAIN
I HAD COMPLAINTS OF TRANSMISSION PROBLEMS SINCE I BOUGHT THE VAN. IT HAS NO POWER GOING IN REVERSE, AND IT WOULD HARD SHIFT FROM A STOP. I TOOK IT IN TWICE BEFORE THE CLUTCH BROKE. I HAD TO HAVE THE TRANSMISSION REBUILT BECAUSE THAT IS WHAT THEY SUGGESTED. YOU NEED TO LOOK INTO TRANSMISSION PROBLEMS IN THIS VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943706January 8, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE VEHICLE DOES NOT START INTERMEDIATELY AND HAS BEEN DIAGNOSED AS A PROBLEM WITH THE FUEL PUMP RELAY EMBEDDED IN THE TIPM THAT CANNOT BE ACCESSED OR REPAIRED BY NORMAL MEANS. THIS DEFECT CAN CAUSE THE VEHICLE TO SHUT DOWN WITHOUT WARNING CAUSING A GREAT SAFETY PROBLEM. THIS SAME PROBLEM WAS EXPERIENCED BY THE DODGE DURANGO AND OTHER CHRYSLER VEHICLES AND A RECALL WAS ISSUED TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937195December 23, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
DRIVING STRAIGHT, APPROX 35 MPH ON 2-LANE STATE HIGHWAY PASSING THROUGH SMALL TOWN WITH RUSH HOUR TRAFFIC ON BOTH LANES AND NO SHOULDER. WITH NO PRIOR WARNING, ALL RED INSTRUMENT WARNING LIGHTS WENT ON AT ONCE, INCLUDING FUEL PUMP/THROTTLE, BRAKES AND OTHERS. CAR STALLED DEAD AND INSTANTANEOUSLY LOST POWER TO STEERING AND BRAKES, WAS IMPOSSIBLE TO CONTROL. WOULD NOT RESTART. FORTUNATELY DRIVER WAS ABLE TO STEER VEHICLE PARTLY OFF ROAD INTO A DRIVEWAY OF BUSY STORE, BLOCKING DRIVEWAY TO CUSTOMERS. STATE POLICE WERE UNABLE TO GET CAR IN NEUTRAL TO PUSH TO SAFE LOCATION. POLICE ORDERED CAR TOWED AND IT IS CURRENTLY AWAITING DIAGNOSIS FOR TOTALLY INTEGRATED POWER MODULE("TIPM") FAILURE AT DODGE DEALERSHIP. THIS WAS A LIFE-THREATENING FAILURE AND IF IT HAD HAPPENED AT NEARLY ANY OTHER LOCATION OR IN ADVERSE WEATHER THERE WOULD HAVE BEEN INJURY OR DEATH TO DRIVER AND PASSENGERS. WE HAVE TOW RECEIPT. WE DON'T KNOW WHETHER STATE POLICE FILED INCIDENT REPORT. MANY SIMILAR TIPM FAILURES OF DODGE AND CHRYSLER VEHICLES HAVE BEEN REPORTED TO NHTSA AND YOU HAVE RECENTLY REJECTED A CENTER FOR AUTO SAFETY PETITION FOR NHTSA INTERVENTION REGARDING THIS DEFECT. CHRYSLER/DODGE IS WELL AWARE OF THE PROBLEMS WITH THE TIPM BECAUSE 80,894 JEEP WRANGLERS AND DODGE NITRO VEHICLES WERE RECALLED IN 2007 FOR THE SAME PROBLEMS. IN THAT RECALL, DEFECTIVE TIPMS HAD A SOFTWARE PROBLEM THAT COULD CAUSE THE ENGINE TO STALL. NHTSA SHOULD REQUIRE DODGE TO RECALL EVERY MODEL THAT HAS THIS SAME TIPM INSTALLED AND TO IMMEDIATELY WARN THE PUBLIC THAT THEIR LIVES ARE IN DANGER EVERY TIME THEY DRIVE THEIR DODGE/CHRYSLER VEHICLE. IT IS UNCONSCIONABLE THAT THE MANUFACTURER AND NHTSA HAVE PREVIOUSLY BEEN INFORMED OF THIS DANGEROUS DEFECT AND FAILED TO PROTECT THE AMERICAN PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929534December 2, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929564December 2, 2016
UNKNOWN OR OTHER
TIPM BAD. I'VE TAKEN MY VAN TO THE DODGE DEALER SEVERAL TIMES FOR IT CRANKS BUT NOT START. RUNS ROUGH, ACCELERATES BY IT SELF SOMETIMES, WINDOWS WENT DOWN BY THEMSELVES. THEY "DIAGNOSED" IT AND CAME UP WITH DIFFERENT THINGS, I'M SURE NEVER NEEDED SUCH AS HOUSING-THERMOSTAT, CRANKSHAFT POSITION SENSOR, O2 OXYGEN SENSOR. STILL RUNNING SAME WAY AND NOT STARTING. THEN THEY SAID I NEEDED A NEW FUEL PUMP. I HAD A DIFFERENT MECHANIC PUT THAT ON BECAUSE HE SAID IT WOULD BE A FEW WEEKS BEFORE HE COULD GET A FUEL PUMP. COUPLE DAYS LATER SAME CRAP. NEXT DAY MY VAN WAS COMPLETELY DEAD, JUMP STARTED IT, TURNED IT OFF AND NEVER WOULD START AGAIN! COULDN'T HEAR THE FUEL PUMP COME ON AT ALL! NOW I'VE SPENT $1,100 AND STILL CAN'T DRIVE IT!! DODGE DOES NOT CARE ABOUT THEIR PAYING CUSTOMERS!!!! PLEASE HELP ME!!!!!!!!! I AM ON A FIXED INCOME, I CAN'T AFFORD ALL THIS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929645December 2, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY FAILED WITHOUT WARNING. IN ADDITION, THE WINDOWS ROLLED DOWN AND THE LOCKS LOCKED AND UNLOCKED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929500December 1, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
SEVERAL THINGS HAS BEEN HAPPENING. VAN WOULD SPEED UP FOR NO APPARENT REASON, IT HAS STALLED WHILE DRIVING, TWO FRONT WINDOWS WENT DOWN BY THEMSELVES, I'VE HAD TO TRY SEVERAL TIMES TO START THE VAN, ITS GOTTEN A LOT WORSE! TOOK IT TO CR DODGE DEALER IN ADRIAN MI HAD TO PAY $60.00 TO DIAGNOSE IT. THEY CAME UP WITH THERMOSTAT AND CRANKSHAFT POSITION SENSOR LABOR $297.05 PARTS $76.20 TOOK IT HOME A COUPLE DAYS SAME CRAP. PUT 02 OXYGEN SENSOR BECAUSE IT WAS ALSO RUNNING REALLY BAD AT TIMES. A COUPLE DAYS LATER SAME CRAP. TOOK IT BACK AGAIN SAID IT NEEDS A NEW FUEL PUMP MODULE. HAD TO TAKE IT TO A DIFFERENT MECHANIC BECAUSE IT WOULD TAKE THEM AT LEAST 2 WEEKS TO GET ONE IN.SO AROUND $500.00 FOR THE PUMP. A FEW DAYS LATER AGAIN HARD TO START, IT SEEMS LIKE IF THERE WERE A LOT OF MOISTURE IN THE AIR OR RAIN IT WAS WORSE. SO YESTERDAY WENT OUT AND WAS COMPLETELY DEAD! GOT A JUMP IT FINALLY STARTED. TURNED IT OFF TRIED TO START IT WITH THE AFTERMARKET REMOTE STARTER WOULDN'T START AGAIN AT ALL AFTER THAT JUST CRANKS AND I DON'T HEAR THE FUEL PUMP COMING ON. I TOLD THE "DODGE" SERVICE MAN THAT I READ ABOUT THE TIPM AND I THOUGHT IT WAS THAT. HE SAID NO, HE SAID IT DEPENDS WHEN AND WHERE THE VAN WAS MADE???? DODGE DOES NOT CARE ABOUT THEIR CUSTOMERS!!!! I AM SOOOOOOO AGGRAVATED!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929425December 1, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STARTED, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED. A BYPASS WAS INSTALLED ON THE TIPM; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928248November 28, 2016
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
OUR VEHICLE WAS HARD TO START, AND WOULD SOMETIMES STALL WHILE DRIVING. AFTER DOING A BIT OF RESEARCH ON ALL POSSIBLE SOLUTIONS, IT ONLY WORKED WHEN BYPASSING THE FUEL RELAY. THIS IS THE SAME PROBLEM THAT AFFECTED THE DURANGO AND GRAND CHEROKEE WITH THEIR TIPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927824November 25, 2016
VISIBILITY/WIPER, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DRIVER AND PASSENGER WINDOWS WOULD INDEPENDENTLY ROLL DOWN AND THE DOORS WOULD UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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