Dodge Grand Caravan Complaints (2013)

472 consumer complaints on file.

#11190176March 20, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED EITHER MANUALLY OR BY USING THE FOB. ADDITIONALLY, THE DRIVER'S SIDE SLIDING DOOR SEIZED IN THE LOCK POSITION AND WAS UNABLE TO BE UNLOCKED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184718March 6, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD DOWNSHIFT OR SHIFT INTO NEUTRAL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A CODE RED INDICATED A FAILURE WITH THE WINDSHIELD WIPER AND THE FUEL PUMP. THE CONTACT CALLED GREENVILLE CHRYSLER JEEP DODGE AT (903) 454-0283 (LOCATED AT 5401 INTERSTATE HWY 30, GREENVILLE, TX 75402) AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183458March 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ON ICE AND SNOW TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE NO POWER TO STEER NO LIGHTS TO WARN OTHER DRIVERS. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO LOCHMANDY MOTORS DODGE CHRYSLER JEEP (LOCATED AT 920 N NAPPANEE ST, ELKHART, IN 46514, (866) 980-3609) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,665. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180238February 15, 2019
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE PASSENGER SIDE SLIDING DOOR DOES NOT OPEN. I HAVE FOUR SMALL CHILDREN AND I AM CONCERN THAT IF THEIR AN ACCIDENT I WILL NOT BE ABLE TO GET THEM OUT OF THE AUTOMOBILE. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174360February 4, 2019
ENGINE, POWER TRAIN
CATALYTIC CONVERTER WENT OUT LESS THAN A MONTH AFTER I BROUGHT THIS VEHICLE AT ONLY 98K MILES. CHECK ENGINE LIGHT ON COULDN'T GET VAN INSPECTED. NOW THE FLYWHEEL IS CRACKED AND THAT'S GOING TO COST ME ANOTHER $530.00. I CAN'T FIND ANY RECALLS BUT SEEMS LIKE A LOT IS WRONG WITH THIS VAN AND EVERYTHING IS SO [XXX] EXPENSIVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172510January 28, 2019
UNKNOWN OR OTHER
RIDERS SIDE HEADREST HAS POPPED FORWARD WHILE DRIVING ON HIGHWAY. DID NOT HIT A BUMP OR ANY OBJECT AS THE ACTIVE HEAD RESTRAINT DEPLOYED ON ITS OWN. NO ONE WAS HURT LUCKILY BUT COULD HAVE BEEN ANOTHER NECK INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170148January 15, 2019
ENGINE
THE VAN TURNS OF WHILE I'M DRIVING, NO WARNING, NOTHING LIT UP ON THE DASH, JUST SHUTS OFF! AFTER SITTING AWHILE IT WILL FINALLY RESTART. HOWEVER TO BE DRIVING AND HAVE IT SHUT OFF IS DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170052January 14, 2019
ELECTRICAL SYSTEM
CAR BATTERY WAS DEAD, WAS ABLE TO JUMP START SEVERAL TIMES, THEN HAD TO 'JUMP IT' EVERYDAY. 04/2018 REPLACED THE ALTERNATOR, STARTER AND BATTERY. 11/2018 CAR WAS DEAD AGAIN, COULD NOT JUMP IT. TOWED TO SERVICE CENTER, TOOK THEM 7 HOURS TO RECHARGE BATTERY, BUT ALL SYSTEMS CHECKED AS NORMAL. CHARGE LASTED 3 DAYS. VAN HAS BEEN TO 2 SEPARATE SERVICE CENTERS WHO CANNOT DIAGNOSE WHY THE BATTERY IS DYING AND TAKES AT LEAST 3 HOURS TO RECHARGE. VEHICLE HAS HAD TO BE TOWED TWICE, CANNOT TAKE MY CHILDREN IN VEHICLE FOR FEAR THEY WILL BE STRANDED IN THE COLD WITH NO HEAT. AFTER VEHICLE WAS CHARGED OVERNIGHT I WAS ABLE TO DRIVE IT, BUT AFTER SITTING FOR 2 HOURS THE BATTERY WAS DEAD. VEHICLE WAS TOWED TO BIG O TIRES TWICE AND I WAS ABLE TO DRIVE TO DODGE DEALER. NEITHER SERVICE CENTER FOUND ANY REASON FOR THE VEHICLE TO DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166114January 9, 2019
ELECTRICAL SYSTEM
2013 DODGE GRAND CARAVAN 76000 MILES. WINDSHIELD WIPERS WONT WORK. I WAS TOLD THIS TIPM IS FAILING AND NEEDS TO BE REPLACED. DODGE WILL NOT HELP REPLACE OR REPAIR THIS EVEN THOUGH THIS IS A KNOWN ISSUE. I WAS TOLD BY A CHRYSLER DEALERSHIP THIS IS A KNOWN ISSUE.THE TIPM IS THE COMMAND CENTER FOR ALL ELECTRICAL FUNCTIONS. THERE ARE REPORTS OF VEHICLES STALLING WHILE DRIVING, AIR BAG ISSUES, WINDSHIELD WIPER ISSUES, FUEL PUMP ISSUES. THIS IS A VERY DANGEROUS PART TO MALFUNCTION. YET, THEY WILL NOT HELP REPLACE THIS. THERE WAS A LAWSUIT FILED FOR THESE ISSUES. WHY ISN'T THERE A RECALL. MY FAMILY IS BEING PUT IN DANGER! DODGE TOLD ME NOT TO DRIVE IT IF I FEEL ITS UNSAFE. WHAT AM I SUPPOSED TO DO? THIS IS MY VEHICLE THAT I BOUGHT THINKING IT WAS A SAFE RELIABLE VEHICLE. THIS PART IS OVER 1000 TO FIX. PLEASE INVESTIGATE AND RECALL! THIS IS A DEATH TRAP WAITING TO HAPPEN NOT ONLY FOR THOSE DRIVING BUT FOR OTHERS ON THE ROAD. PEOPLE SHOULDN'T HAVE TO POTENTIALLY LOSE THERE LIFES DUE TO A FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164970January 7, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AS MANY HAVE STATED, I HAD INTERMITTENT STALLING. AFTER TAKING IT TO AN INDEPENDENT REPAIR SHOP, THEY DIAGNOSED IT WITH HAVING A FAULTY FUEL RELAY AND ARE PUTTING IN A BYPASS KIT. WHY WASN'T THE RECALL EXPANDED TO INCLUDED THE MINIVANS BY CHRYSLER? THE RECALL FOR THIS SPECIFIC DEVICE FAILING WAS DONE FOR DURANGO'S AND CHEROKEE. $700 REPAIR BECAUSE THE MINIVANS WERE NOT INCLUDED IN THE RECALL DESPITE IT BEING THE SAME ENGINE AS THE DURANGO...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161272December 13, 2018
ENGINE
THE ENGINE TURNS OFF WHILE DRIVING WITH NO WARNING. IT CRANKS AFTER THAT, BUT DOESN'T START UNTIL 20 MINUTES OR SO AFTER THE SHUTOFF. IT'S HAPPENED 4 TIMES SO FAR: 4/18/2017 AT 42,770 MILES, 11/15/2017 AT 49,000, 6/25/2018 AT 53,200, AND 8/8/2018 AT 54,650. THE 1ST AND 3RD TIMES THE CAR WAS MAKING, OR HAD JUST COMPLETED, AN EXTENDED HILL CLIMB ON CITY STREETS AND THE GAS TANK LEVEL WAS RELATIVELY LOW. THE 2ND AND 4TH TIMES THE CAR WAS ON THE HIGHWAY ON LEVEL TERRAIN WITH A 3/4 TO FULL GAS TANK. AFTER 1ST OCCURRENCE, TOWED TO LOCAL SHOP AND HE COULD FIND NO ERROR CODE IN THE CAR'S COMPUTER. THEN DROVE IT TO DEALER AND HE KEPT IT OVERNIGHT. DEALER AGREED THAT THERE WERE NO CODES BUT SAID THAT RESTART COULD HAVE ERASED THEM. HE SAID THAT HE COULD NOT MAKE IT HAPPEN IN HIS SHOP AND, THEREFORE, COULD NOT DIAGNOSE THE PROBLEM. FOR SUBSEQUENT SHUTOFFS WE JUST WAITED THE 20 MINUTES, RESTARTED AND DROVE OFF HOPING IT WOULD NOT RECUR. LUCKILY, WE WERE ABLE TO PULL OFF TO THE SHOULDER WITH NO INCIDENT. WE NOW DRIVE ONLY IN THE RIGHT-HAND LANE AND TRY TO AVOID HIGHWAYS AND LONG-DISTANCE TRIPS. THE CAR IS UNRELIABLE AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160727December 11, 2018
ELECTRICAL SYSTEM
HEATING AND AIR CONDITIONING 24-005-16 COVERED 2014-2015 GRAND CARAVANS BUT NOT 2013. NEED TO RE-CALIBRATING OR REPLACING THE HEATING, VENTILATIONS, AIR CONDITIONING BLEND DOOR ACTUATOR. COLD AIR ONE SIDE HOT ON THE OTHER ON AND OFFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152106November 16, 2018
ENGINE
VAN JUST REACHED 100K MILES AND HAS BEEN MAINTAINED & SERVICED & ALL OF A SUDDEN IT HAS STARTED SHUTTING OFF WHILE DRIVING, NO WARNING, NO LIGHTS, JUST SHUTS OFF WHILE DRIVING. THIS IS EXTREMELY DANGEROUS & APPEARS TO BE EITHER THE IGNITION MODULE OR COMPUTER NEITHER OF WHICH HAVE RECALLS FOR THIS YEAR DESPITE THE SAME PROBLEMS WITH PREVIOUS MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143462October 28, 2018
ELECTRICAL SYSTEM
FUEL PUMP RELAY MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142553October 25, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE HAD TO BE JUMPSTARTED. THE CONTACT PURCHASED A NEW BATTERY, BUT THE VEHICLE FAILED TO START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141706October 21, 2018
ELECTRICAL SYSTEM
VAN DIES WHILE DRIVING DOWN THE HWY. ALL ELECTRICAL SHUTS OFF. VERY DANGEROUS IF IT DIES. I COULD BE KILLED IF I STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118375August 7, 2018
UNKNOWN OR OTHER
2013 DODGE GRAND CARAVAN, DRIVER SIDE SLIDING DOOR ACTUATOR FAILURE. SLIDING DOOR WILL NO LONGER OPEN. APPROXIMATE MILEAGE IS 43,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115462August 2, 2018
AIR BAGS
AIR BAG LIGHT COMES AND GOES WHEN CORNER IS TURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114958July 31, 2018
ELECTRICAL SYSTEM
WHILE DRIVING MY VEHICAL CUTS OFF. THE DEALER SAID ITS THE VEHICALS TIPM IT NEEDS TO BE REPLACED ORIGINALLY THEY THOUGHT .ORG WAS THE WIN PRIME SILK .NET WAS REPLACED. THERE WAS A RECALL BUT NOT FOR MY YEAR. 2013 DODGE GRAND CARAVAN .THIS IS NOT JUST AN EXPENSE ITS DANGEROUS, I WAS ALMOST REAR ENDED BECAUSE THE CAR BEHIND ME WASNT LOOKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111723July 16, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S WIFE SUFFERED A WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. DUE TO THE SPEED (WHICH WAS UNKNOWN) OF THE COLLISION, THE DOOR PILLARS WERE DENTED. THE VEHICLE WAS DRIVEN TO A BODY SHOP AND WAS DEEMED OPERABLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.*TT THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN DEEMED A TOTAL LOSS DUE TO A WIRING ISSUE CAUSED BY THE ACCIDENT. *JS *DT*JB AUDIO AVAILABLE *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Dodge Grand Caravan