Dodge Grand Caravan Complaints (2002)

290 consumer complaints on file.

#10049079December 2, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
STEERING, HYDRAULIC POWER ASSIST HOSE, PIPING & CONNECTIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045486November 5, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING IS MAKING A SPORADIC WHINING NOISE ONLY IN THE FIRST FEW MILES OF DRIVING WHEN THE VEHICLE IS COLD. TRYING TO WORK WITH LOCAL DEALER TO REPLACE THE PUMP, HOWEVER, SINCE IT DOESN'T HAPPEN ALL THE TIME THEY CAN'T "FIX IT IF THEY DON'T HEAR IT" I DIDN'T CONSIDER THIS A SAFETY CONCERN UNTIL RECENTLY. IT'S HAPPENING SO OFTEN NOW THAT I FEAR THE POWER STEERING WILL FAIL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043691October 27, 2003
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
5-8-02 WIRING HARNESS FALLS INTO SERPENTINE BELT. HARNESS NOT REPLACED, REPAIRED ALSO REPLACED CAM SENSOR. I WAS TOLD THE BELT WASN'T PUT IN PROPERLY AT THE AT THE DODGE PLANT. VAN HAS INTERMITTENT POWER SURGES. DEALER CANT FIND ANYTHING. DODGE GAVE ME AN EXTENDED WARRANTY BECAUSE OF THIS PROBLEM. I THINK THEY KNEW SOMETHING.-27-03 REPLACED TRANSMISSION SOLENOID PACK. *AK 2-25-03 VAN MAKING HUMMING NOISE, COULD NOT FIND PROBLEM 8-22-03 AIR BAG LIGHT IS ON.REPLACED PASSANGER SIDE AIRBAG. 8-22-03 SPEEDOMETOR OUT OF CALIBRATION, INSTRMENTS FLIPPED AROUND BACKWARDS 9-30-03 LEFT FRONT STABOLIZER BAR MAKING NOISE. REPARED 9-30-03 CAR SHAKING DURING A TURN, REPAIRED 9-29-03 POWER SURGE AGAIN, CAN'T FIND THE PROBLEM 10-22-03 AIR BAG LIGHT ON AGAIN, REPLACED CLOCK SPRING. I'M CONSULTING AN ATTORNEY, I FEEL THIS VAN IS NOT SAFE. I WANT DODGE TO REPLACE THE VEHICLE, IT'S A LEMON AND A DANGER ON THE ROAD! WHO'S TO SAY IF THE AIR BAG WON'T GO OFF AS I'M DRIVING...OR MAYBE NOT, WHEN I NEED IT. THIS VEHICLE CLEARLY HAS AN ELECTRICAL PROBLEM THAT WILL NEVER BE FOUND. VOSS DODGE HAS BEEN VERY UNDERSTANDING ABOUT THIS PROBLEM. UNFORTUNATELY THEY CAN'T FIGURE IT OUT EITHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041626October 11, 2003
STEERING
I AM HAVING PROBLEM WITH MY 2002 DODGE GRAND CARAVAN STEERING WHEEL. THE STEERING WHEEL HAS A RUBBING NOISE, BINDING, VIBRATION, WANDERING AND PLAY IN STEERING. I HAVE TAKEN THE VAN FOR REPAIR AT MAROONE DODGE IN PEMBROKE PINES, FL. THE DEALER HAS TOLD ME ON SEVEN SEPARATE OCCASIONS THAT THERE IS NOTHING THEY CAN DO ABOUT THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040847September 28, 2003
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
MY 2002 GRAND CARAVAN IS CONSTANTLY HAVING PROBLEMS WITH POWER STEERING HOSES. THE LAST TIME THIS OCCURED MY WIFE AND CHILDER WERE IN MOVING TRAFFIC WHEN IT COMPLETELY FAILED. THIS IS THE FOURTH TIME THIS PROBLEM HAS OCCURED AND THE REPAIR MEN CONTINUALLY STATE THAT IT IS A COLD WEATHER PROBLEM. WELL I LIVE IN NORTH DAKOTA...ITS ALWAYS COLD HERE..AND THIS LAST FAILURE OCCURED WHEN IT WAS OVER 45 DEGREES. WE NEED TO GET DOGE TO FIX THIS PROBLEM OR GIVE PEOPLE VEHICLES THAT DO NOT HAVE THIS PROBLEM OR JUST REFUND THE CONSUMERS MONEY. I DO NOT HAVE ANY FAITH IN THIS VEHICLE, AND IN THE WINTER I DO NOT ALLOW MY WIFE AND CHILDREN TO DRIVE IN IT ALONE. SHE IS SIMPLY NOT STRONG ENOUGH TO DRIVE IT WITHOUT POWER STEERING...SOMETHING NEED TO BE DONE BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040802September 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING IN CRUISE CONTROL MODE AT 55 MPH AUTOMATIC TRANSMISSION DISENGAGED AND WENT INTO NEUTRAL MODE. DEALERSHIP INDICATED THAT TRANSMISSION WENT INTO SLEEP MODE, BUT THEY WERE UNABLE TO CORRECT THE PROBLEM BECAUSE THEY COULDN'T DUPLICATE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040150September 11, 2003
AIR BAGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS
PROBLEMS WITH SEAT TENSIONER AND AUTOMATICS DOORS MALFUNCTIONING.*MR AIR BAG LIGHT REMAINS ON, AS A RESULT CONSUMER HAS HAD THE SEATBELT TENSIONER AND AIRBAG MODULE REPLACED. AUTOMATIC DOORS HAVE ALSO MALFUNCTIONED AND HAS BEEN REPROGRAMED. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039699September 10, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING THE BRAKES LEFT FRONT BRAKES SQUEAK VERY LOUDLY, AND THERE IS A DELAY IN STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037220September 4, 2003
AIR BAGS
AIR BAG SENSORS LIGHT HAS STARTED TO COME ON CALLED DEALER ON 09-04-03 TO SET UP AN APPOINMENT FOR 09-05-03. NOTICE OTHER COMPLAINTS FOR SAME THING. ANY RECALLS PLANED?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037041September 2, 2003
AIR BAGS
REPORTED AIRBAG LIGHT TO DEALER. SET UP APPOINTMENT. BROUGHT VEHICLE IN, WAS INFORMED THAT THE BODY CONTROLER NOT COMMUNICATING WITH AIRBAG MODUAL. WIRING OK, NEEDS AIRBAG MODULE OR BCM. WAS THEN INFORMED THAT IT IS NOT UNDER WARRANTY DUE TO MILEAGE. THE MILEAGE AT THE TIME OF CALL INTO DEALER WAS AROUND 34,000. BECAUSE OF THEIR BUSY SCHEDULE IT TOOK OVER A MONTH TO GET THE VEHICLE INTO THEM. BY THE TIME I DROVE OVER TO THE APPOINTMENT A MONTH LATER THE VEHICLE WAS "OUT OF WARRRANTY". PARTS ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033357August 23, 2003
AIR BAGS
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 4/25/02 THE VEHICLE WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT BEING ON. A SEATBELT TENSIONER HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033358August 23, 2003
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 5/8/02 THE VEHICLE WAS IN THE DEALERSHIP FOR MALFUNCTIONING AUTOMATIC REAR LIFTGATE AND RIGHT SIDE DOOR. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM AND DID NOT DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033359August 23, 2003
AIR BAGS, SEAT BELTS
I PURCHASED A NEW 2002 DODGE CARAVAN ON 4/17/02. ON 5/27/02 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON (THIS WAS THE SECOND TIME IT WAS IN THE SHOP FOR THIS SAME PROBLEM - PREVIOUSLY IN ON 4/25/02). ACCORDING TO THE DEALER, THE SEAT BELT TENSIONER CIRCUIT WAS OPENED, WIRES TRACED BACK FROM ACM TO TENSIONER, NO CRIMPS FOUND, MODULE NEEDED TO BE REPLACED. THE AIRBAG CONTROL MODULE WAS THEN REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033360August 23, 2003
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 11/20/02 (FOR THE SECOND TIME SINCE PURCHASE - FIRST TIME WAS 5/08/02), I HAD TO TAKE THE VAN TO THE DEALERSHIP BECAUSE THE AUTOMATIC TAILGATE AND SLIDING DOORS WERE MALFUNCTIONING. ACCORDING TO THE DEALERSHIP, IT WAS REPROGRAMMED PLM AS PER BULL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033361August 23, 2003
SEAT BELTS:FRONT
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 2/21/03 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON AGAIN! THIS WAS THE THIRD TIME SINCE I PURCHASED THE VEHICLE THAT THE AIRBAG LIGHT HAD COME ON. THIS TIME THE DEALER SAID THE LEFT FRONT SEATBELT TENSIONER SHORTED AND HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033362August 23, 2003
SEAT BELTS:FRONT, SEAT BELTS:REAR/OTHER, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THIS VEHICLE HAD BEEN IN THE SHOP SEVERAL TIMES SINCE THE TIME OF PURCHASE. THIS TIME IT WAS THE AIRBAG LIGHT AGAIN. ACCORDING TO THE DEALERSHIP, AIRBAG DIAGNOSTIC TESTS WERE PERFORMED AND THE LEFT FRONT SEATBELT TENSIONER CIRCUIT WAS REPROGRAMMED. I INFORMED THE MECHANIC THAT THE SECOND ROW SEATBELTS WOULD NOT "LOCK" WHEN YOU JERKED ON THEM, BUT ACCORDING TO THE MECHANIC THEY WERE "OPERATING NORMALLY AT THIS TIME". I ALSO HAD TO HAVE THEM LOOK AT THE REAR LIFTGATE AGAIN. PER THE DEALERSHIP, THE CODES WERE REPROGRAMMED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033363August 23, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. SINCE THEN, THIS VEHICLE HAS BEEN IN THE SHOP FOR MULTIPLE PROBLEMS WITH THE AIRBAG LIGHT/SEATBELT TENSIONERS AND MALFUNCTIONING AUTOMATIC DOORS. THIS TIME THE VAN WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT AGAIN. PER THE DEALERSHIP THE AIRBAG MODULE WAS REPLACED AGAIN AND TENSIONER OVERLAY HARNESS COMPLETED AS PER STAR. THE REAR AUTOMATIC DOOR WOULDN'T OPEN AGAIN, HAD ALREADY BEEN REPROGRAMMED AND THIS TIME THE LIFTGATE LATCH WAS REPLACED. THIS VEHICLE IS A SAFETY HAZARD!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033365August 23, 2003
AIR BAGS, SERVICE BRAKES, HYDRAULIC
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN I HAVE HAD NOTHING BUT TROUBLE WITH THE AIRBAG LIGHT/SEAT BELTS/AUTOMATIC DOORS, ETC. THIS VAN HAS BEEN IN THE SHOP EIGHT TIMES FOR THE ABOVE REASONS. ON 7/24/03 THE ABS LIGHT ALONG WITH THE HYDRAULIC BRAKE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND IT IS STILL THERE AS OF TODAY'S DATE - 8/23/03. I CONTACTED CHRYSLER DIRECTLY ON 8/22/03 AND INFORMED THEM OF THE HAZARDOUS HISTORY OF THIS VEHICLE - THE AIRBAG MODULE HAS BEEN REPLACED SEVERAL TIMES, THE SEATBELT TENSIONERS REPLACED SEVERAL TIMES, AUTOMATIC DOORS REPROGRAMMED, ETC. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE, ARLENE, THAT I WAS AFRAID OF THE VEHICLE AND DID NOT WANT IT BACK. I WAS INFORMED BY "ARLENE" THAT THE VEHICLE PARTS HAD BEEN DELIVERED TO THE DEALERSHIP AND THAT THE VAN WOULD BE FIXED. I DON'T WANT THE VAN "FIXED". IT DOESN'T STAY "FIXED"!! IT IS A SAFETY HAZARD AND I DO NOT WANT TO BASE MY CHILDREN'S SAFETY ON THEIR IDEA OF A SITUATION BEING "FIXED" WHEN THEIR TRACK RECORD OBVIOUSLY STINKS. AM I GOING TO HAVE TO WAIT UNTIL AN ACCIDENT AND EITHER MYSELF OR, LORD FORBID, ONE OF MY CHILDREN ARE SENT AIRBORNE THROUGH THE WINDSHIELD? I WAS INFORMED BY "ARLENE" THAT SINCE THE VAN WAS NOT IN THE SHOP FOR THE "EXACT DEFECT" EVERY SINGLE TIME, THAT I WAS NOT ELIGIBLE FOR A NEW VAN. I WOULD THINK THAT THE FACT THAT THE AIRBAG SYSTEM HAS SHOWN IT HAS CONSISTENT PROBLEMS, THE SEATBELTS OBVIOUSLY HAVE CONSISTENT PROBLEMS AND NOW THE AIRBAG SYSTEM AND HYDRAULIC BRAKE SYSTEM LIGHTS ARE ON - ISN'T THAT ENOUGH???? OR DO I HAVE TO DIE IN AN ACCIDENT FOR MY FAMILY TO GET A SAFE VEHICLE?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032767August 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
IN 2002 I PURCHASED A NEW DODGE GRAND CARAVAN SPORT. THE VEHICLE HAS BEEN IN MY POSSESSION JUST UNDER A YEAR AND HAS APPROX. 20,800 MILES ON IT.THIS VEHICLE HAS ALREADY HAD 2 MAJOR REPAIRS TO SYSTEMS THAT AFFECT THE SAFETY OF THE VEHICLE. *AK 1. POWER STEERING HOSE RECALL 2. TRANSMISSION PUMP FAILURE. IN ADDITION TO THESE REPAIRS THERE WAS ALSO AN EXTENDED WARRANTY PLACED ON THE A/C UNIT BECAUSE IT IS EXPECTED TO FAIL, REPLACEMENT OF THE STEREO AND REPEATED REPAIRS TO THE FRONT CARPET PULLING OUT AT THE CORNERS. THE CARPET HAS BEEN "FIXED" HOWEVER NOW THE EMERGENCY BRAKE ASSEMBLY IS PROTRUDING ON THE DRIVER FLOORBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032545August 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 DODGE GRAND CARAVAN VEHICLE DOES NOT MOVE WHEN SHIFTED INTO REVERSE. INTERMITTENT PROBLEM. DEALER UNABLE TO DUPLICATE PROBLEM AND REFUSED TO REPLACE TRANSMISSION UNLESS PROBLEM COULD BE DUPLICATED. SAFETY HAZARD: DRIVER MAY INADVERTENTLY EXIT VEHICLE WITH GEAR SELECTOR IN REVERSE POSITION. VEHICLE MAY SUDDENLY MOVE AND CAUSE INJURY OR DEATH. EVENTUALLY, TRANSMISSION ENGAGES IN REVERSE, TAKING BETWEEN 15 SECONDS TO ONE MINUTE. CYCLING GEAR SELECTOR AND CHANGING ENGINE RPM SEEM TO HAVE NO INFLUENCE ON WHEN TRANSMISSION MAY ENGAGE IN REVERSE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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