Dodge Grand Caravan Complaints (2000)

443 consumer complaints on file.

#10091036September 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I STARTED MY 2000 DODGE GRAND CARAVAN AND TURNED ON THE AIR CONDITIONER. I OPENED THE DOORS TO LET THE HEAT OUT AND MY 2 1/2 YEAR OLD SON REACHED INTO THE FRONT SEAT AND PULLED THE SHIFTER INTO DRIVE. THE VAN SHIFTER SHIFTED WITHOUT PUSHING THE BRAKE AND THE VAN RAN INTO MY CHAIN-LINK FENCE. THIS IS A SAETY ISSUE AND I DO NOT THINK IT WAS RECALLED. IF IT DOES NOT GET RECALLED THEN I WILL TRADE IN MY VEHICLE FOR A MORE SAFE ONE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10083928September 13, 2004
AIR BAGS
AIR BAG SENSOR LIGHT STAYS ON AND AS A RESULT THE CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY UPON IMPACT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091823September 10, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING WITH THE CRUISE CONTROL SET ON 72 MPH VEHICLE ACCELERATED UP TO 94 MPH. CONSUMER DISENGAGED THE CRUISE CONTROL. HOWEVER, VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, CONSUMER TURNED THE VEHICLE OFF, AND TOOK THE KEY OUT OF THE IGNITION. THE VEHICLE FINALLY STOPPED. NO IMPACT REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088723August 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
(1)DRIVING ALONG AT NORMAL HIGHWAY SPEED WHEN WITH NO WARNING VEHICLE SHIFTED INTO "LIMP" MODE. CHECK ENGINE LIGHT CAME ON AND WOULD NOT SHIFT OUT OF 2ND GEAR. VEHICLE HAS BEEN MAINTAINED EXACTLY AS CALLED FOR IN SERVICE MANUAL. (2)TOWED TO REPAIR SHOP AND WAS INFORMED THAT TRANSMISSION NEEDED TO BE REPLACED. COST WOULD BE $2000 TO $2500. INFORMED THAT THE REAL PROBLEM WAS THAT THERE WAS A BACKLOG ON ORDERING A REBUILT TRANSMISSION. WAIT COULD BE AS LONG AS 6 MONTHS. IF THIS IS NOT A SERIOUS PROBLEM, THEN WHY IS THERE SUCH A BACKLOG IN OBTAINING A REPLACEMENT? ALSO AT THE TIME OF PURCHASE I WAS AWARE OF THE PROBLEMS CHRYSLER HAD IN THE PAST WITH CARAVAN TRANSMISSIONS SO I ASKED THE SALESMAN ABOUT THE PROBLEM. WAS INFORMED THAT CHRYSLER HAD FIXED THE PROBLEM. LATER FOUND OUT THAT THEY DIDN'T FIX THE PROBLEM AS THERE ARE STILL AS MANY PROBLEMS AS BEFORE THEY JUST REDUCED THE WARRANTY PERIOD SO THEY WOULDN'T HAVE TO REPAIR AS MANY UNDER WARRANTY. (3)EVERYTHING IS STILL AVAILABLE AS I CAN NOT AFFORD TO PAY FOR REPAIRS BECAUSE I STILL HAVE TO MAKE MY PAYMENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089541August 20, 2004
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH VEHICLE'S ALTERNATOR, BATTERY, BRAKES AND ELECTRICAL SYSTEM.*MR THE CONSUMER FEELS THAT THE ELECTRICAL PROBLEM CAUSED THEM THE REPLACE THE BATTERY THREE TIMES AND THE ALTERNATOR TWICE IN FOUR YEARS. THE SERPENTINE BELT BROKE AND LEFT THE DRIVER STRANDED IN RUSH HOUR TRAFFIC. THE BRAKES FAILED WHICH RESULTED IN AN ACCIDENTS. MULTIPLE BRAKE COMPONENTS HAD BEEN REPLACED PRIOR TO THIS ACCIDENT. THE CONSUMER BELIEVES THE VEHICLE IS UNSAFE AND REQUEST REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088194August 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
TRANSMISSION LINES LEAKED AND WERE TIGHTENED UNDER WARRANTY. TRANSMISSION LINES STARTED LEAKING AGAIN BUT THIS TIME I HAD TO PAY BECAUSE ALL OF A SUDDEN THE LINE WAS FRACTURED DUE TO SOME EXTERNAL CAUSE. TRANSMISSION STUTTERS AND SHIFTS HARD ESPECIALLY BETWEEN 25 AND 35 MPH. STARTED COMPLAINING TO DEALER AROUND 30,000 MILES, OF COURSE WHEN I RETURNED FOR THE 3RD TIME TO COMPLAIN AT JUST OVER 37,000 MILES THEY HAD NO PREVIOUS RECORD IN THEIR COMPUTER SO I HAD TO PAY TO HAVE IT LOOKED AT. THEY STILL INSIST NOTHING IS WRONG AND THE PROBLEM IS GETTING WORSE. THE COOLANT RESERVOIR IS ALWAYS ALMOST EMPTY NO MATTER HOW MUCH I POUR IN. DEALER INSISTS THIS IS NORMAL AND PRESSURE TESTS INDICATE NOTHING IS WRONG.. IF THE SYSTEM IS SEALED WHERE IS ALL OF THE COOLANT GOING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088198August 19, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THERE WAS A FIRE UNDER THE HOOD WHICH CAUSED 2 EXPLOSIONS. THE FIRST EXPLOSION APPEARS TO HAVE BEEN AN ELECTRICAL FIRE. THE SECOND EXPLOSION WAS IN THE GAS OR FUEL LINE. THE ENTIRE ENGINE AREA WAS BURNED AND THE FIRE CRACKED THE WINDSHIELD AND STARTED MOVING INTO THE FRONT OF THE CAR. NO ONE WAS HURT. THE CAR WAS DETERMINED TO BE A TOTAL LOSS. NO REPAIRS WERE MADE. THIS IS A CLAIM TO REPLACE OR REPAIR THE CAR. POLICE AND FIREMEN WERE CALLED TO THE FIRE. FIRE REPORT WAS MADE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10086908August 15, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, EQUIPMENT
TENSIONER ASSEMBLY REPLACED 4 TIMES WITHIN 12 MONTH PERIOD. 3 OF WITHIN 60 DAYS. AS A RESULT THE SHAFT AND PULLEY ON THE POWER STEERING WAS BENT REQUIRING REPLACEMENT. DODGE IS AWARE OF THE ISSUE AND PROVIDED A PART TO HOLD THE BELT ONTO THE TENSIONER. IT DID NOT WORK. THE BELT HAS BEEN REPLACED 6 TIMES UNDER 70K MILES. MOPAR PART WARRANTIES HAVE BEEN USED, HOWEVER, $100 DEDUCTIBLES FOR AN EXTENDED WARRANTY HAS BEEN COLLECTED 3 SEPARATE TIMES. FORTUNEATLY, TO DATE, NO INJURIES HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087294August 5, 2004
AIR BAGS
WHILE DRIVING CONSUMER NOTICED THAT SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087237August 4, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN INTERMITTENTLY. DEALER WAS AWARE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083167August 2, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ON FEBRUARY 8, 2004, HERMAN LINO, CO OWNER OF CAR, CALLED ME TO REPORT SOME TROUBLE WITH THE DODGE CARAVAN. THE RED LIGHT CAME ON AND THE CRUISE CONTROL LIGHT ALSO CAME ON. HE PULLED OVER TO THE SIDE AND FELT THAT THE ENGINE WAS WARM. HE OPENED THE HOOD AND SAW SOME SMOKE WHICH HE THOUGHT MAY HAVE BEEN FROM AN OVERHEATED ENGINE. I TOLD HIM, BY PHONE, TO ADD SOME COOLANT TO THE RADIATOR. HE PURCHASED A CONTAINER BUT THE RADIATOR ONLY TOOK 1/2 OF THE CONTAINER. AFTER A WHILE, THE RED LIGHT AND CRUISE LIGHT WENT OFF SO HE STARTED THE CAR TO DRIVE HOME WHICH WAS ABOUT 2 MILES AWAY. AS HE ASCENDED A SLIGHT INCLINE, HE SAW SMOKE COMING OUT OF BOTH SIDES OF THE HOOD, MORE FROM THE DRIVER'S SIDE. HE IMMEDIATELY STOPPED THE CAR, TURNED OFF THE ENGINE AND STEPPED OUT TO THE FRONT OF THE CAR. HE OPENED THE HOOD AND SOMETHING IMMEDIATELY BURST INTO FLAME. THE FLAME WAS ABOUT 5-10 FT HIGH. HERMAN SAID IT LOOKED LIKE A HOUSE ON FIRE. HE STEPPED BACK WHEN ANOTHER EXPLOSION ERUPTED. POLICE AND FIREMEN CONVERGED ON T HE SCENE AND AFTER THINGS COOLED DOWN, AN INSPECTION WAS MADE. A REPORT FROM THE FIRE DEPT WAS ISSUED. THE FIRE ERUPTED ABOUT 8PM. THE CAR WAS TOWED TO ACE TOWING ABOUT 5 MILES AWAY FROM THE SCENE THE CAR HAD LESS THAN 15,000 MILES, IS IN GOOD SHAPE AND HAD REGULAR SERVICE AT THE DODGE DEALER. THE ENTIRE ENGINE WAS BURNED AND NEEDS REPLACEMENT. THERE'S A LARGE HOLE IN THE WINDSHIELD WHEN THE FIRE ENTERED THE VEHICLE. TOP OF THE DASHBOARD SUSTAINED MELTING AND DAMAGE. FRONT SEATS, UPHOLSTERY INCURRED LITTLE DAMAGE. THE CEILING OF THE VAN SHOWS SOOT MARKS. THIS VEHICLE HAD IT'S ORIGINAL BATTERY. THERE WAS ONLY ONE DRIVER . OWNERS HAD NO OTC COVERAGE. PLEASE TELL ME WHAT I NEED TO DO TO GET SOME ASSISTANCE TO REPLACE OR REPAIR THE CAR. IT IS AN IMS VEHICLE. IT APPEARS THAT IT IS A COMPANY DEFECT. I HAVE THE CAR HERE ON MY PREMISES. MRS. P. CAINDEC. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083186August 2, 2004
AIR BAGS, STEERING:COLUMN
THE CLOCKSPRING AND STEERING COLUMN IN OUR 200 DODGE GRAND CARAVAN HAS BEEN REPLACED SEVERAL TIMES, INCLUDING SEVERAL TIMES UNDER WARRANTY, YET STILL RATTLES AND MAKES NOISES. I HAVE BEEN ADVISED BY THE ZONE OFFICE THAT IT IS INDEED A SAFETY PROBLEM (RELATING TO THE AIRBAG) AND THEY RECOMMEND I CONTINUE TO GET IT FIXED EACH TIME IT BREAKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082934July 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE @ 105,000 MILES*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075677July 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 35 MPH WITHOUT WARNING THE VEHICLE SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080839July 12, 2004
AIR BAGS
AIRBAG WARNING LIGHT CAME ON DURING TRIP. CRUISE CONTROL WORKED ONLY INTERMITTENTLY THEN QUIT WORKING COMPLETELY. AIRBAG WARNING LIGHT STAYS ON NOW. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080266July 1, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE LENS COVER FOR THE VEHICLE HEADLIGHTS ARE DISCOLORING. THIS CONDITION HAS CAUSED POOR VISIBILITY WHEN DRIVING AT NIGHT AND EVEN WHEN USING THE HIGH BEAM LIGHTS. THE DEALER WAS NOTIFIED AND INFORMED CONSUMER THAT THE PART WAS NOT COVERED UNDER A MANUFACTURERS RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080026June 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 DODGE CARAVAN JUMPED FROM DRIVE TO NEUTRAL WHILE DRIVING 35 MPH. *MR THE VEHICLE HAS BEEN TAKEN TO THE DEALER OVER FIVE TIMES FOR THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074512May 30, 2004
INTERIOR LIGHTING
FRONT DOME LIGHTS ON EITHER SIDE OF THE ON BOARD COMPUTER ARE FLASHING ON AND OFF DURING DOOR OPEN CONDITION. WHEN EITHER LAMP IS PRESSED INTO ITS ON POSITION IT STAYS ON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072545May 13, 2004
TIRES:TREAD/BELT
RIGHT REAR TIRE BLOW-OUT. CAP SEPARATION FROM CARCUS. SIDEWALL SHREDDED. SPEED 65 / INTERSTATE TRAVEL / VEHICLE FISHTAILED BUT TO CONTROL / STOP. NO VEHICLES ALONG SIDE AT TIME OF INCIDENT *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068263May 4, 2004
ELECTRICAL SYSTEM:HORN, AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAVE A 2000 DODGE GRAND CARAVAN. I AM QUITE CERTAIN MY CLOCKSPRING HAS BROKEN AND MY AIRBAG LIGHT STAYS LIT ALL THE TIME, AND MY HORN AND CRUISE CONTROL DOES NOT WORK.*AK I BELIEVE CHRYSLER HAS NOT ISSUED A RECALL FOR THE 2000 MODEL, BUT ONLY FOR THE 1996-1998 MODELS. YET SEARCHING THE WEB REVEALS MANY, MANY PROBLEMS WITH THE 2000 MODELS AS WELL. THIS IS A SAFEY ISSUE CAUSES BY CHRYSLER'S EQUIPPMENT AND SHOULD BE A PROVIDED FREE REPAIR. CHRYSLER DOES NOT OFFER TO REPAIR IT FOR FREE. I AM CURRENTLY OUT OF MY PRINTING CAREER AND AM HAVING DIFFICULTY FINDING WORK AGAIN, SO THE $250 PLUS TO HAVE THIS REPAIRED IS A HEAVY LOAD AT THIS TIME. CHRYSLER SHOULD TAKE CARE OF THIS FOR ALL THE 1999 AND 2000 MODELS AS WELL. I KNOW THE NHTSA IS INVESTIGATING THIS, BUT WITH HUNDREDS OF COMPLAINS ALREADY FILED, HOW MUCH MORE INFORMATION DOES IT NEED TO ACT? I DONT KNOW THE PROCESS, BUT WHAT SHOULD I DO NOW? THIS IS A SAFTEY ISSUE, AND THIS IS OUR FAMILIY VEHICLE. PLUS, THE ANNUAL INSPECTION IS COMING UP IN LESS THAN 4 MONTHS, AND IT WILL NOT PASS WITHOUT THE HORN AND CRUISE AND AIRBAG BROKEN. THANK YOU FOR ANY INFORMATION AND ADVICE YOU CAN GIVE ME. THANKS AGAIN! JOHN CALOGRIDES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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