Dodge Grand Caravan Complaints (2014)

359 consumer complaints on file.

#11157041December 8, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I FLIPPED ON MY BRIGHTS, WHILE DRIVING ON BACK ROADS AT NIGHT. THE DASH LIGHTS ALL LIT UP, THE LIGHT BRIGHTNESS BEGAN BLINKING IN AND OUT, AND EVEN THE RADIO SWITCHED OFF AND ON. WHEN I TURNED THE BRIGHTS OFF, THE AIRBAG LIGHT STAYED LIT, THEN THE STABILITY ASSIST LIGHT LIT BACK UP. I FLIPPED THE BRIGHTS ON AGAIN, WITH THE SAME RESULT AS THE FIRST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157042December 8, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I FLIPPED ON MY BRIGHTS, WHILE DRIVING AT NIGHT ON BACK ROADS. THE DASH LIGHTS ALL LIT UP, THE LIGHT BRIGHTNESS BEGAN BLINKING IN AND OUT, AND EVEN THE RADIO SWITCHED OFF AND ON. WHEN I TURNED THE BRIGHTS OFF, THE AIRBAG LIGHT STAYED LIT, THEN THE STABILITY ASSIST LIGHT LIT BACK UP. I FLIPPED THE BRIGHTS ON AGAIN, WITH THE SAME RESULT AS THE FIRST TIME. I HAVE SINCE BEEN MADE AWARE THAT THE TIPM IS FAULTY. I HAD A PROBLEM WITH THE AIRBAG LIGHT AT MILE 172 WHEN I FIRST BOUGHT THE VEHICLE NEW. AT THAT TIME, I WAS TOLD THAT THE ORIGINAL TIPM WAS FAULTY AND IT WAS REPLACED. 55000 MILES ON THE VEHICLE, AND WE ARE WORKING ON TIPM NUMBER THREE. BOTH OF OUR TIPM ISSUES HAVE INVOLVED AIRBAG FUNCTION, WHICH MAKES THIS A DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157007December 8, 2018
UNKNOWN OR OTHER
TAKATA RECALL. 2014 CARAVAN ENGINE KNOCKING NOISE DO TO BAD ROCKER ARMS AND CAMSHAFT. THIS PROBLEM IS RELATED ON ALL 2014 CARAVANS AND JEEPS WITH A 3.6 LTR ONLY DO TO WEAKNESS ON ROCKER ARM BEARING. AND SHOULD BE FIXED AT DODGE EXPENSE AS IT'S NOT A CHEAP FIX AN I'M NOT IMPRESSED BY DODGE WITH THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156076December 5, 2018
ENGINE
RELATED TO SERVICE BULLETIN SB-10058301-5939, DODGE HAS A KNOWN ENGINE DEFECT THAT RESULTS IN FAILURE OF THE ENGINE OIL COOLER THAT CAN CAUSE SUDDEN AND MAJOR OIL LOSS AND POTENTIAL CATASTROPHIC ENGINE FAILURE. THIS FAILED ON MY VEHICLE SUDDENLY CAUSING A MAJOR LOSS OF OIL, LARGE OIL SPILL. IT APPEARS THAT THIS IS A VERY COMMON FAILURE, I DON'T UNDERSTAND WHY THIUS ISNT BEING RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152264November 18, 2018
ELECTRICAL SYSTEM
ALL LIGHTS ARE FLASHING AND THERE ARE WEIRD NOISES FROM UNDER HOOD .VAN DOES NOT WANT TO START. THERE IS CLICKING NOISE UNDER TIPM MODULE. I AM LUCKY IT DID NOT BREAK WHILE DRIVING BECAUSE WE USE IT AS A FAMILY CAR. FROM WHAT I READ ON INTERNET IT SEEMS LIKE A TIPM FAILURE . AND. IT HAPPENS 1 MONTH AFTER MY WARRANTY HAD EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150964November 12, 2018
AIR BAGS, SEAT BELTS
AFTER GOING SIDEWAYS INTO A VERY STEEP DITCH, BOTH DRIVER AND PASSENGER FRONT SIDE AIRBAG CHARGES WENT OFF, BUT NEITHER AIRBAG DEPLOYED. THE SEAT BELT LOCKED SO TIGHT THAT I COULDN'T REACH THE DOOR HANDLE OR WINDOW SWITCH, OR UNBUCKLE THE SEAT BELT TO EXIT THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11144922November 2, 2018
ENGINE, POWER TRAIN
CHECK ENGINE LIGHT CAME ON INDICATING THE NEED FOR A NEW CYLINDER COIL AND OR NEW SPARK PLUG. AFTER REPLACING, CHECK ENGINE LIGHT REMAINED ON AND THE PROBLEM DID NOT GO AWAY. ( IRREGULAR IDLE, ENGINE NOISE NOT IN TUNE, BUMPING NOISE, LIKE IT WANTS TO KILL, OR GO OFF) THE NOISE IS ONLY APPARENT WHEN AT STOP. MILEAGE MAY BE AFFECTED ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142149October 23, 2018
ENGINE
I RECENTLY HAD MY OIL CHANGED AT THE LOCAL DODGE DEALER AND WITHIN A FEW WEEKS NOTICED A PUDDLE UNDER MY CAR WHILE PARKED IN MY DRIVEWAY. IT TURNED OUT TO BE ENGINE OIL, AND AFTER A QUICK SEARCH FOR 2014 GRAND CARAVAN OIL LEAKS IT APPEARS TO BE A PROBLEM KNOWN BY CHRYSLER CORP, AND IS MOST LIKELY A FAULTY OIL FILTER HOUSING ASSEMBLY. THE OIL HAS PRETTY MUCH SPREAD ALL OVER THE TOP OF THE INTAKE MANIFOLD, THE TRANSMISSION HOUSING, AND ALL PARTS UNDERNEATH. THE CAR ALSO HAD A BURNT OIL SMELL WHEN I TOOK IT ON A TEST DRIVE. I AM CONCERNED THAT THE LEAKING OIL COULD CATCH FIRE ON THE EXHAUST AND WON'T BE DRIVING THE CAR ANY MORE UNTIL I CAN GET IT FIXED. IT CERTAINLY SEEMS LIKE A SAFETY ISSUE CHRYSLER SHOULD TAKE CARE OF, BUT THE CAR IS JUST OVER THE 100,000 MILE POWERTRAIN WARRANTY. I DON'T CURRENTLY HAVE ANY ENGINE OR OIL LIGHTS ON, AND IT DOESN'T APPEAR TO BE AN ACTIVE LEAK WHEN THE CAR IS NOT RUNNING. THIS APPEARS TO BE WIDESPREAD AND SHOULD BE A RECALL ITEM IN MY OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133070October 3, 2018
SEATS
MY VEHICLE WAS PARKED AT MY JOB. WHEN I RETURNED TO MY VEHICLE TO LEAVE WORK I NOTICED THAT THE FRONT PASSENGER HEADREST WAS DEPLOYED. I CHECKED FOR ANY DAMAGE TO THE VEHICLE AND THERE WAS NONE AT ALL. I DROVE THE VEHICLE HOME AND MY HUSBAND TRIED TO RESET THE HEADREST BUT IT APPEARS AS THE PLASTIC CLIPS THAT HOLD THE "ROD" IN PLACE HAVE BROKEN SO THE HEADREST WILL NOT RESET. I DO NOT FEEL SAFE HAVING A PASSENGER IN THE SEAT NOR DO I REALLY FEEL SAFE DRIVING INCASE THE DRIVER'S SIDE WAS TO DEPLOY WHILE I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132999October 2, 2018
ENGINE
WE HAVE HAD THIS VEHICLE FOR 2 YEARS. IT HAD A TICKING SOUND FROM THE DAY WE BOUGHT IT. THE DEALER SAID IT WAS OUR CAMS AND ROCKERS WHICH THEY REPAIRED. SHORTLY AFTER WE STARTED GETTING A P0304 CODE...TOLD NOT TO WORRY ABOUT IT. CODE WENT AWAY THEN WE GET THE CODE AGIN SO WE REPLACE ALL 6 SPARK PLUGS WITH MOPAR PLUGS AND MOPAR COILS..HAD TO REPLACE THE STARTER AS WELL. CODE CAME BACK AND HAS A ROUGH IDLE...ENGINE RUNS GREAT BUT IDLE IS BAD. LOW COMPRESSION ON 4TH CYLINDER AND NOW LOOKING AT A CRACKED HEAD. DODGE HAS A PROBLEM WITH THESE PENTASTAR ENGINES...A LOT MORE THAN 7500. A RECALL NEEDS TO HAPPEN WITH THESE ENGINES. I HAVE A 2003 PONTIAC MONTANA THAT RUNS GREAT AND I HAVE NOT ANYWHERE NEAR THE PROBLEMS. DODGE NEEDS TO REPAIR MY VAN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132657October 1, 2018
SEATS
DRIVER SIDE HEADREST HIT DRIVER WHILE VEHICLE WAS BEING DRIVEN ON A CITY STREET BECAUSE THE HEADREST BROKE APART. THERE WAS NO IMPACT OR OTHER APPARENT CAUSE OF THIS TO HAPPEN. HEADREST CAME APART AND THE INTERNAL PLASTIC PIECES HOLDING A METAL ROD IN PLACE ARE BROKEN. IT WILL NOT GO BACK INTO PLACE DUE TO BROKEN PIECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132711October 1, 2018
WHEELS
LOW TIRE PRESSURE WARNING LIGHT STAYS ON AFTER CHECKING THAT TIRES ARE INFLATED CORRECTLY. CHRYSLER DEALERSHIP SAID THERE WAS NO RECALL ON MY VEHICLE AND THEY RECOMMENDED REPLACING ALL FOUR SENSORS: $75 PER WHEEL PLUS LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132140September 28, 2018
ELECTRICAL SYSTEM
DRIVER STOPPED AT A STOP SIGN, TURNED RIGHT, ACCELERATED TO 10-15 MPH AND THE VEHICLE'S ENGINE SHUT OFF. AT THE SAME TIME THE FOUR WAY LIGHTS BEGAN FLASHING, HORN SOUNDED (LIKE A CAR ALARM ACTIVATED - ON-OFF-ON-OFF), WIPERS BEGAN MOVING BACK AND FORTH ALONG WITH WIND SHIELD FLUID SPRAYING OUT. AFTER COASTING TO A STOP, THE DRIVER SMELLED SOMETHING BURNING AND IMMEDIATELY EVACUATED THE VEHICLE AND CALLED 911. FIRE CREWS ARRIVED TO FIND A FIRE IN THE ENGINE COMPARTMENT, DRIVER'S SIDE. FIRE EXTINGUISHED WITH WATER. NO INJURIES. VEHICLE TOWED TO SECURE LOCATION FOR FURTHER INVESTIGATION. ...*BF UPDATED 10/30/18*JB *DT*JB *DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11123037August 28, 2018
ELECTRICAL SYSTEM
OVERHEATING OF THE VENT WINDOW SWITCH IN THE DRIVER'S DOOR ARMREST AS WELL AS THE INTERIOR DOOR OPENING HANDLE. HOT TO THE TOUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122847August 27, 2018
SEATS
WHILE WIFE WAS AT WORK, DRIVER SIDE HEADREST DEPLOYED AT SOME POINT. (SHE PARKED AT 6AM AND CAME OUT AT 330PM). VAN WAS PARKED AND UPON INSPECTION NO DAMAGE DONE TO VEHICLE TO WARRANT DEPLOYMENT, AIRBAGS NOT DEPLOYED AND ONLY THE DRIVERS SIDE HEADREST DEPLOYED. HEADREST NOT COVERED UNDER WARRANTY, HAD TO MOVE IT TO PASSENGER SEAT IN ORDER TO BE ABLE TO DRIVE THE VEHICLE. AFTER INSPECTING HEADREST, FOUND THAT LEFT PLASTIC CLIP HOLDING IN BAR ASSEMBLY SNAPPED AND BROKE OFF, CAUSING THE RIGHT ONE TO WARP AND BREAK (JUST A GAP). HEADREST CANNOT BE RESET DUE TO THE DAMAGE AND A NEW ONE HAS TO BE PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121783August 22, 2018
ENGINE
MY VAN HAS A 3.6L PENTASTAR V6 ENGINE. CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING. CAR STARTED TO SHAKE AND LOSE POWER AT STOP LIGHT. AN OBD TEST INDICATED THAT CYLINDER #2 WAS MISFIRING. MY MECHANIC DETERMINED THAT THERE IS LOW COMPRESSION ON CYLINDER #2. THIS IS A RECURRING AND COMMONLY KNOWN PROBLEM WITH THE PENTASTAR ENGINE ATTRIBUTABLE TO A CRACKED CYLINDER HEAD ON THE LEFT SIDE. CHRYSLER HAS PROMISED TO REPLACE FOR AFFECTED ENGINES AT NO COST TO OWNERS AS LONG AS THE VEHICLE IS WITHIN 10 YEARS OR 150,000 MILES. I HAD A SIMILAR ISSUE TWO YEARS AGO WHICH WAS FIXED AT NO COST TO ME WHEN THE VEHICLE WAS AT 78,000 MILES PLUS.. I AM FILING THIS COMPLAINT BECAUSE THIS TIME CHRYSLER HAS REFUSED TO PICK UP THE COST OF $1,800 PLUS ESTIMATED BY THE CHRYSLER DEALERSHIP TO REPLACE THE CYLINDER HEAD ON MY VEHICLE. I HAVE CONTACTED THE CHRYSLER NUMBER SET UP TO RESOLVE THIS ISSUE SEVERAL TIMES BUT THE OFFICIAL RESPONSE IS THAT MY VEHICLE HAS A HIGH MILEAGE OF 130,084 AND THEREFORE NOT WITHIN THE 5 YEARS 100,000 MILES WARRANTY WINDOW. BUT INSTEAD OF ISSUING A MASS RECALL TO ADDRESS THIS PROBLEM CHRYSLER HAS ISSUED A PUBLIC BULLETIN STATING THAT THE COMPANY WILL PAY FOR THE REPLACEMENT OF CYLINDER HEADS AS THIS PROBLEM OCCURS ON THE PENTATSTAR ENGINE UP TO 10 YEARS 150,000.(NOT 5 YEARS 100,000 MILES) I HAVE POINTED OUT THIS FACT AND REFERENCED THE CHRYSLER BUT TO NO AVAIL. IN SHORT CHRYSLER HAS REFUSED TO HONOR ITS PUBLICLY STATED COMMITMENT IN THIS CASE. I AM WRITING TO REQUEST FOR ARBITRATION OR ELSE SHOW ME WHAT RECOURSE TO TAKE IN THIS DAVID VERSUS GOLIATH CASE. I FEEL VERY MUCH WRONGED AND WOULD VERY MUCH LIKE TO ESCALATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121170August 20, 2018
ELECTRICAL SYSTEM
NO BU5 WARNING. INSTRUMENT LIGHTS CPME ON. WINDSHIELD WIPERS COME ON. HEADLIGHTS COME ON RADIO QUITS WORKING. AIR CONDITIONER STOPS WOKING.VEHICLE IS IN MOTION WHEN THIS STARTS HAPPENED 2 YEARS AGO. TWO YEARS AGO SENT VEHICLE TO DEALER. THEY SAID THEY TOOK THE CAR APART AND PUT IS BACK TOGETHER PROBLEM DISAPPEARED. OCCURED AGAIN A OOUPLE OF WEEKS AGO. NOBODY SEEMS TO KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120869August 19, 2018
SEATS
WHILE DRIVING, THE VEHICLE ACTIVE HEAD RESTRAINT DEPLOYED, ON ITS OWN, PUSHING MY HEAD FORWARD. NO COLLISION HAD OCCURRED AT THE TIME OF DEPLOYMENT. THE HEAD RESTRAINT LOOKS AS IF THE PLASTIC BRACKET INSIDE BROKE BECAUSE I TRIED RESETTING THE HEAD RESTRAINT, PER MANUFACTURER INSTRUCTIONS, BUT IT WILL NOT RESET. HEAD RESTRAINT NEEDS TO BE REPLACED WITH A NEW PART.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11119668August 13, 2018
ENGINE
ENGINE SMOKING AND OVER HEAT. DEFECT HEATER HOSES Y FITTING SPLITS . ITS ALL OVER U TUBE AS A COMMON PROBLEM. POOR AND NO WARRANTY $450 REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110781July 11, 2018
AIR BAGS
AT ABOUT 93,000 MILES, AIRBAG LIGHT CAME ON AND STAYS ILLUMINATED. APPARENTLY NOT COVERED UNDER EXTENDED WARRANTY. SAME VEHICLES DIFFERENT YEARS HAD RECALLS FOR THIS ISSUE. THIS IS A SAFETY ISSUE WHILE DRIVING. WILL THEY STILL DEPLOY IN CASE OF ACCIDENT? OR WILL THEY DEPLOY AND CAUSE AN ACCIDENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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