Dodge Grand Caravan Complaints (2001)

298 consumer complaints on file.

#10063748March 23, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
IAM THE OWNER OF A 2001 GRAND CARAVAN SPORT AND FROM DAY ONE THE POWER WINDOWS DRIVER AND PASSENGER ACTING UP.THEY WILL GO DOWN BUT I CANNOT BRING THEM UP AGAIN IMMEDIATELY,I'LL HAVE TO WAIT FOR A WHILE AND THEN COME UP A FEW INCHES , AND WAIT AGAIN, IT TAKES 5 MINUTES TO ROLL UP A POWER WINDOW.THE FIRST TIME CHRYSLER REPAIR THE SOLENOIDS UNDER WARRANTY, A YEAR LATER THE SAME WINDOWS START ACTING UP AGAIN TO THE POINT THAT I HAVE TO PULL THE WINDOW UP WITH MY HANDS AND SOMEBODY ELSE PUSHING THE BUTTON AT THE SAME TIME, A PROCESS THAT TAKES AT LEAST 10 MINUTES, SO MUCH FOR THE OPTION OF POWER WINDOWS .I CONTACT CHRYSLER ABOUT THE WINDOWS AND THE RESPONSE WAS IT'S NOT COVERED ANY MORE UNDER THEIR WARRANTY.A CAR COMPANY AS BIG AS CHRYSLER-BENZ ARE, IF THEY CANNOT MAKE POWER WINDOWS THAT WILL WORK , THEY SHOULD NOT BE ALLOWED TO OFFERED AS AN OPTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062321March 16, 2004
SUSPENSION:FRONT:CONTROL ARM
DRIVING AROUND A CURVE AT 35 MPH THE CAR WOULD NOT STRAIGHTEN OUT AND INSTEAD BEGAN FISHTAILING AND SPINNING OUT OF CONTROL. CAR RAN OFF THE ROAD UP AN INCLINE WHERE IT CAME TO REST. RIGHT FRONT WHEEL WAS PERPENDICULAR TO CAR WITH TIRE HANGING OFF OF RIM. WE LATER LEARNED THAT THE RIGHT CONTROL ARM HAD SNAPPED. MANUFACTURER CLAIMS I MUST HAVE HIT A VERY DEEP POTHOLE, BUT WE ARE UNAWARE OF ANY SUCH OCCURRENCE. NO DEEP POTHOLES EXISTED ON AREA OF ROAD WHERE CAR WENT OUT OF CONTROL. ALSO, THE TIRE RIM WAS NOT DAMAGED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060500March 5, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE BRAKE MASTER CYLINDER HAS FAILED TWICE: 4/02 AND 2/04. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060440March 4, 2004
SUSPENSION:FRONT
BUSHINGS ON RIGHT LOWER CONTROL ARM FAILED. PROBLEM WAS NOT DIAGNOSED BY PRICE DODGE IN NEW CASTLE, DE, IN NOV '03, NECESSITATING REPLACEMENT OF ENTIRE FRONT SUSPENSION IN FEB '04.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061162March 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 10 MPH TRANSMISSION FAILED. VEHICLE JERKED FORWARD, MADE A LOUD NOISE, AND THEN IT WAS HARD TO SHIFT GEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056786February 8, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
VEHICLE BEGAN TO VIBRATE AND MAKE NOISE WHEN STEERING. PROBLEM ATTRIBUTABLE DUE TO LOSS OF POWER STEERING FLUID CAUSED BY CRACKED/BROKEN HOSES IN THE POWER STEERING SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071189January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING
1) 1ST MONTH-THE TAILGATE LATCH WOULDN'T OPEN. 2) 1ST YEAR - THE DRIVER'S SIDE WINDOW WOULD PERIODICALLY FREEZE AND NOT GO UP. THEY SAID THEY COULDN'T FIX IT UNTIL IT STAYED BROKEN 3) 11/06/03 AT 45,000 MILES THE LIGHTS WHICH FLASH WHEN THE REMOTE UNLOCKS THE DOORS, FLASHED & COULDN'T BE TURNED OFF. THE HEADLIGHTS WOULD NOT WORK WHEN THIS HAPPENED. 4)11/09/03 THE HEADLIGHTS TURNED OFF WHILE DRIVING ON INTERSTATE THEN FLASHED BACK ON. IT HAPPENED 4 TIMES. TOTAL DARKNESS @ 70 MPH IS FRIGHTENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069423January 15, 2004
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, FUEL SYSTEM, GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION
I ONLY HAVE 25,000 MILES ON MY 2001 DODGE GRAND CARAVAN. (1) THE SWAY BAR LINKS WERE REPAIRED TWICE, AND PARTS ARE ON BACK ORDER FOR A THIRD REPAIR. (2) I HAD TO REPLACE THE FRONT BRAKES AFTER ONLY 14,000 MILES, AND THEY ARE HALF GONE ALREADY AT 25,000 MILES, PLUS THE REAR BRAKES HAVE TO BE REPLACED. (3) THE ENGINE HAS A FLAT SPOT DURING ACCELERATION, AND I GET ABOUT 11 MILES PER GALLON IN THE CITY, AND ABOUT 15-16 MILES PER GALLON ON THE HIGHWAY. IT STATED IT GOT 18 MILES PER GALLON IN THE CITY, AND 24 MILES PER GALLON ON THE HIGHWAY. (4) THE TRANSMISSION MAKES A MOANING SOUND; THE POWER STEERING WAS LEAKING FLUID, (5) I HAD TO REPLACE THE BATTERY THE FIRST SUMMER I HAD IT, THE ANTI LOCK BRAKES WENT OUT EARLY THIS SUMMER (6) THE DRIVER?S SIDE WINDOW WOULD NOT ROLL UP WHEN WE WERE AT BEAR COUNTRY USA SURROUNDED BY BEARS (7) THE SHIFT GEAR LEVER SOMETIMES SLIPS FROM DRIVE TO NEUTRAL, AND I HAVE HAD THAT LOOKED AT TWICE (8) THE CRUISE CONTROL WENT OUT LAST SUMMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069715January 15, 2004
SERVICE BRAKES, HYDRAULIC
I NOTICED THAT AT HIGHWAY SPEEDS 50-65 MPH THE VAN WOULD SHUTTER VIOLENTLY WHEN THE BRAKES WERE APPLIED MAKING IT VERY HARD TO STOP AND ALSO CAUSING THE VAN TO PULL LEFT OR RIGHT. AT LOWER SPEEDS I HAD THE SAME RESULTS. I NOTIFIED THE DEALER ABOUT THIS PROBLEM AND WAS TOLD THIS WAS NORMAL REACTION OF THE BRAKING SYSTEM. WHICH I FOUND TO BE QUIT ODD SINCE I'VE NEVER EXSPRIENCED THIS TYPE OF PROBLEM BEFORE ON A CHRYSLER PRODUCT. FINALLY WITH 23075 MILES, I TOOK THE VAN IN TO HAVE THE FRONT ROTORS CHANGED BECAUSE THEY WHERE FOUND TO BE (WARPED). PLEASE NOTE THAT I TOOK THE VAN TO AN OUTSIDE VENDER (BRAKE SYSTEMS OF AMERICA)WHERE THEY DID A FULL INSPECTION OF THE BRAKING SYSTEM,AND TEST DRIVING THE VAN THEY FOUND THAT THE FRONT ROTORS WHERE WARPED.ALSO NOTE THE REASON THEY DIDN'T REPAIR THE VAN WAS BECAUSE THEY SAID IT MIGHT VOID THE CHRYSLER WARRANTY.IS THIS A WIDE SPREAD PROBLEM WITH THE 2001 CHRYSLER AND DODGE PRODUCTS PREMATURE WARPING OF EITHER THE FRONT OR REAR ROTORS OR A MANUFACTURING, QUALITY CONTROL ISSUE WHICH EVER THE CONSUMER IS GETTING STUCK FOOTING THE REPAIR BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070298January 15, 2004
FUEL SYSTEM, GASOLINE
WHEN REFUELING, I SLIGHTLY BUMPED THE GAS DOOR AND IT BROKE IN TWO. NOT A REAL BIG DEAL, BUT IT IS MADE OF PLASTIC AND IT BROKE VERY EASILY. NOT A GREAT DESIGN. HAVE THERE BEEN MORE COMPLAINTS OF THIS PROBLEM? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052595January 7, 2004
STRUCTURE:FRAME AND MEMBERS
MY 2001 DODGE GRAND CARAVAN SPORT HAD ITS SERPENTINE BELT SHREDDED AND ALTERNATOR BLOWN DUE TO SNOW PACKED UP IN THE ENGINE. THE ANGLE OF THE UNDERCARRIAGE AND THE FACT THAT THERE IS NO BLOCKER ON THE UNDERNEATH TO PREVENT THIS FROM OCCURING MADE THIS AN EXPENSIVE ORDEAL. I WAS TOLD BY DAIMLER/CHRYSLER THAT THERE WAS NO WAY THEY COULD CONTROL THE SNOW SO THIS WASN'T THEIR PROBLEM TO FIX. WHEN I BUY A VEHICLE, I EXPECT IT TO WORK IN ALL WEATHER AND ROAD CONDITIONS. IT SHOULD NOT MATTER IF THERE IS SNOW ON THE GROUND OR NOT. THEY SHOULD BE REQUIRED TO PREVENT THIS FROM HAPPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052514January 6, 2004
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DODGE GC 2001 STALLED WHILE IN MOTION WITH NO WARNING DURING A VERY HEAVILY TRAVELED AREA IN A SCHOOL ZONE WITH MANY POTENTIAL HAZARDS. LUCKILY I WAS ONLY GOING ABOUT 10 MPHS AND COMING TO A STOP. I INTERRUPTED FLOW OF TRAFFIC AT TIME OF FAILURE AND WHEN THE TOW TRUCK CAME. A POLICE OFFICER HELPED DIRECT TRAFFIC. MECHANIC SAID LEAK DETECTION PUMP WENT OUT WHICH CAUSED THE PCM (POWER TRAIN CONTROL MODULE) TO SHORT OUT. THIS PCM CONTROLS MANY ELECTRICAL ELEMENTS. THE ENGINE LIGHT IS ON, THE SPEEDOMETER AND PASSENGER WINDOW DOESNT WORK AND I AM TOLD THAT SEVERAL SYSTEMS COULD FAIL BUT IT IS DRIVEABLE. I HAVE SEARCHED MANY DEALERSHIPS IN MANY STATES WITH ALL THE SAME ANSWER. THE PART I NEED, THE PCM, IS ON NATIONAL BACK ORDER. THERE ARE NONE AVAILABLE IN THE US. THIS IS THE ONLY VEHICLE I HAVE TO TRANSPORT MY CHILDREN. I CONTACTED DC CORP AND THEY WILL NOT TELL ME IF IT IS SAFE TO DRIVE W/ A FAULTY PCM. IT HAS BEEN 3 WEEKS AND MY VAN IS NOT FIXED. I AM AT THEIR MERCY AND THEY HAVE DENIED RESPONSIBILITY AS WELL AS A RENTAL REQUEST UNTIL MY VAN CAN BE FIXED PROPERLY. "UNFORTUNATELY, YOUR REQUEST FOR A RENTAL VEHICLE HAS BEEN DECLINED." THEY CLAIM "WE ARE UNABLE TO BE OF ASSISTANCE IN EXPEDITING PARTS THAT ARE NOT ON ORDER" THE PART HAS BEEN ORDERED. AGAIN I QUESTIONED THE SAFETY OF DRIVING THE VEHICLE WITH A FAULTY PCM WITH NO ANSWER AS OF YET. THEIR ARE OVER 250 PCM'S ON BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053316January 5, 2004
SEAT BELTS:INTEGRATED CHILD SEAT
THE INTEGRATED CHILD SEAT BUCKLE DOESN'T LATCH ALL THE TIME, AND IT IS HARD TO RELEASE. THE INTEGRATED SEAT IS LOCATED ON THE PASSENGER'S SIDE MIDDLE BENCH SEAT. MECHANIC STATED TO THE CONSUMER THAT THE BUCKLE WAS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051521January 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2001 DODGE GRAND CARAVAN- BAD PUMP & TORQUE CONVERTER ON TRANSMISSION. NLY 55, 000 MILES! ARRANTY IS INSUFFICIENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051047December 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 DODGE GRAND CARAVAN. AT 57,000 MILES THE FRONT PUMP ON THE AUTOMATIC TRANSMISSION FAILED, RESULTING IN COMPLETE TRANSMISSION FAILURE. $3,500 TO REPLACE WITH RECONDITIONED TRANSMISSION. DAIMLER-CHRYSLER CUSTOMER SERVICE REFUSED TO PAY ANY AMOUNT FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050876December 21, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2001 DODGE GRAND CARAVAN SPORT. I HAVE EXPERIENCED PROBLEMS WITH THE POWER WINDOWS ON BOTH THE DRIVERSIDE AND PASSENGER SIDE. THE WINDOWS WILL INTERMITTENLY WORK. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND PAID 210.72 JUST FOR THE REPAIR OF DRIVERSIDE. THE DEALER DID NOT HAVE THE PART IN STOCK FOR THE PASSENGERSIDE. THE DEALER STATED THAT THEY REPLACED THE POWER WINDOW REGULATOR. I AM STILL WAITING FOR THE PASSENGERSIDE REGULATOR TO COME IN SO THAT TOO CAN BE REPLACED. THIS CONCERNS ME BECAUSE I WOULD NOT BE ABLE TO OPEN THE WINDOWS IN CASE OF AN EMERGENCY, WHEREAS I WOULD NOT BE ABLE TO OPEN THE DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049687December 13, 2003
SERVICE BRAKES, HYDRAULIC
BRAKES PULSE WHEN STOPPING, ESPECIALLY NOTICEABLE AT LOWER SPEEDS. VAN MILEAGE IS ABOUT 22,000 MILES. FIRST NOTICED THE PROBLEM AT ABOUT 8000-10,000 MILES, AND IT HAS STEADILY GOTTEN WORSE. IT IS QUITE PROMINENT NOW. PRESUMABLY THE ROTORS ARE WARPED. THE (ORIGINAL) BRAKE PADS ARE STILL IN VERY GOOD CONDITION. WE ARE VERY CONSERVATIVE DRIVERS AND RARELY MAKE FAST STOPS. DEALER SAYS BRAKES ARE WARRANTEED FOR ONLY A YEAR. APPARENTLY, SO ARE THE ROTORS. THE INCIDENT DATE IS THE DATE I POSTED THIS NOTICE. THE PROBLEM HAS BEEN ONGOING FOR WELL OVER A YEAR. WE DIDN'T NOTICE IT MUCH AT FIRST, BUT IT IS NOW PRONOUNCED ENOUGH ONE CANNOT MISS IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050438December 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DISINTEGRATED. AS A RESULT, VEHICLE BECAME INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048863November 30, 2003
STEERING:RACK AND PINION:RACK
I AM WRITING IN REQUEST FOR YOUR ASSISTANCE IN A MATTER CONCERNING MY 2001 DODGE GRAND CARAVAN. RECENTLY WE BROUGHT OUR VEHICLE INTO MANAHAWKIN CHRYSLER PLYMOUTH; DODGE ON RT. 72 IN MANAHAWKIN, NEW JERSEY FOR SERVICE. WE WERE INFORMED THAT THE VEHICLE, WHICH HAD ONLY JUST HIT 39,000 MILES, WAS IN NEED OF A NEW STEERING RACK AND TIE RODS. I HAD THE VEHICLE REPAIRED AND YET THERE CONTINUES TO BE ODD NOISES IN THE FRONT END. A FEW DAYS LATER THE STEERING DID NOT FUNCTION, AS SOMEONE DID NOT CONNECT A POWER STEERING HOSE PROPERLY AND ALL THE FLUID LEAKED OUT. I AM NOW CONCERNED FOR THE SAFETY OF MY FAMILY. AS AN INDIVIDUAL WHO HAS A GOOD UNDERSTANDING OF AUTO MECHANICS, I AM CERTAIN THAT A STEERING RACK DOES NOT NORMALLY GO BAD SO EARLY IN THE LIFE OF A CAR. EVEN THE DODGE MECHANICS I HAVE SPOKEN TO HAVE INDICATED THAT THIS SHOULD NEVER HAVE HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048791November 28, 2003
VEHICLE SPEED CONTROL
SPEEDOMETER WAS OPERATING ERRATICALLY. SOMETIMES IT WORKED FINE, SOMETIMES IT RACED FROM 0 TO 120 MPH, MOVING BACK AND FORTH RAPIDLY,AND SOMETIMES IT RESTED ON 0 MPH WHILE CAR WAS IN MOTION. WHEN STOPPED AT STOP SIGN AND / OR RED LIGHT AND WHILE VEHICLE IN GEAR, VAN SOMETIMES STALLED. VAN OFTEN STALLED WHEN MOVING IN REVERSE. FEARED THAT VEHICLE WOULD LOSE POWER AT HIGH SPEED, RESULTING IN A COLLISION. DEALER WORKED ON VAN FOR ONE FULL DAY. RETURNED VAN CLAIMING THAT PROBLEM WAS CORRECTED; REPLACED OUTPUT SPEED SENSOR. WITHIN FIVE MINUTES AFTER LEAVING DEALER, SPEEDOMETER BEGAN MOVING ERRATICALLY AGAIN. VEHICLE HAS BEEN WITH DEALER FOR OVER ONE WEEK. DEALER CLAIMED THAT SPEEDOMETER WOULD NOT ACT UP FOR THEM LONG ENOUGH TO DETERMINE PROBLEM. DEALER WANTED LONER VEHICLE RETURNED, BUTOWNER REFUSED; NOT UNTIL PROBLEM WAS CORRECTED. VEHICLE PURCHASED JUNE 2001 AND HAD LESS THAN 29000 MILES WHEN MALFUNCTION WAS NOTICED -- EARLY OCTOBER 2003.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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