Dodge Grand Caravan Complaints (2019)

245 consumer complaints on file.

#11464593May 13, 2022
ENGINE
Stalling, power loss and misfire conditions on #2 cylinder. Safety at risk as losses power while driving and vehicle shakes/stalls. Vehicle has been seen by mechanic who states this is a factory defect regarding Pentastar V6 motors. They looked at cylinders and my #2 cylinder is the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463357May 4, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was not yet notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461905April 23, 2022
STRUCTURE:BODY
The passenger door interior handle cracked off on July 3, 2021. I was exiting the vehicle normally and did not use much force to try to open the door. The lack of an operational handle made it impossible for me as the passenger to open the door myself from the inside. What if there was an accident or the vehicle ended up in the water? I would not be able to exit from my side. I would be trapped. I felt very unsafe. There was no warning of imminent part failure. We ordered a replacement part on July 5th and performed the repair ourselves. The broken part was never inspected or documented. We noticed the part was offered for sale in pairs, which was disconcerting. We ordered a pair a few days later as a precaution. Within a week's time, the driver's side interior door handle also broke off. The handles appear to be shiny, silver, and metallic but in reality are incredibly cheap plastic. Both front interior door handles lasted less than 3 years under normal use. A main concern is that in the event of any emergency, in a panic, a person inside the minivan may use a lot of force to attempt to rapidly exit the vehicle. But you can't pull hard on these interior door handles because they obviously are not very strong and break easily. After the driver's side handle broke, we bought an additional replacement part so that we have a pair in reserve for the next time either one cracks and breaks. Please feel free to contact me if you have any further questions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461488April 20, 2022
ELECTRICAL SYSTEM
Passenger sliding door on 2019 Dodge Grand Caravan keeps malfunctioning. I cannot at times open the door from the outside or open the door from the inside. It has been repaired 3 times but the problem keeps coming back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458620March 28, 2022
UNKNOWN OR OTHER
I have my 2nd dodge grand caravan that I have trouble with the automatic doors keep opening and shutting over and over even with something like a body in the way. I had a 2016 that I had the same problems with and had it in over and over the dealerships kept telling me they could not duplicate the problem I finally traded it in for this one and have battled the same problems with this one. I have a damaged nerve in my dominant right arm and the doors will open and shut over and over the only way to stop them is to jerk on the door handle hard this causes me agony for weeks . I am on a permanent 15 # lifting pushing pulling restriction with this arm and I have to jerk pretty hard to get it to stop as I said the pain is severe then for weeks. It doesn't do it real frequently but when it does it is a problem. One time with this van the door shut on me and bruised my arm another time I put a big container of laundry detergent in the door thinking it would stop when hitting something that hard well I had to pull the soap out as It was hitting against it so hard I was afraid the detergent bottle would break.. I have a Dodge executive on my case and he keeps telling me he will call me back and does not. I have had both vehicles in to 3 different dealerships multiple times and told the same thing we can not duplicate the problem. Recently my Aunt is in a wheelchair and she has a caregiver that women was in the passenger side back door laying over the seat to put my aunts stuff in the van. Thankfully I had the other back door open and was standing there watching her. The door will pop real loud then start opening and closing I yelled for her to get out and she jumped out fast enough not to get injured buy she was laying over the seat that door would have hit her at the waist and could have really injured her had I not been standing there. The door opened and shut Over and over until I told her to jerk the handle to stop it and she did do then you have to jerk the handle again. Consumer would like to add that manufacturer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454899March 2, 2022
STRUCTURE:BODY
I bought this vehicle in 2019. I have had an intermittent safety issue even now in 2022. I have taken this vehicle into the dealer 3 different times. Every time they said that they did not see anything wrong. Now the vehicle is out of warranty and it still has the intermittent problem, which is that the right sliding door occasionally does not stay oven when you open it. It opens all the way, no matter if you hit the keyfob, hit the open button above the windshield, push the open button in the back seat, or lift open the handle on the outside of the vehicle. This is how it should work. Unfortunately, several times over the last 3 years it doesn't want to stay open and starts closing by itself - immediately after it opens - sometimes causing panic and sometimes it hits you in the side and just stays there while making a ratcheting noise for a minute. Then you have to manually open or close the door. This defective action of the door would happen sometimes once or more a day and then not happen for a month. We got so used to this bad door system that we hardly pay attention to it anymore. But anytime someone else uses that door, they may get shocked about the door closing again right after someone opens it - and it freaks them out, or worse. The right passenger sliding door did the problem the most ,and the left sliding passenger door also did this mis-action - but not as often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454590February 28, 2022
POWER TRAIN
Car shakes which feels like first 3 gears during acceleration. As if riding over spike strip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452315February 16, 2022
ELECTRICAL SYSTEM
Right sliding door will not lock/unlock using remote or manual application.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445861January 2, 2022
UNKNOWN OR OTHER, SEATS
The active head restraint on the passenger seat deployed all of a sudden. There has been no collision or anything. It just deployed on its own. Not sure what triggered it. I just purchased this vehicle from a car dealership about 2 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443672December 13, 2021
UNKNOWN OR OTHER
Rear passenger door will not unlock or open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442405December 2, 2021
SERVICE BRAKES, ENGINE, POWER TRAIN
Before 50K miles the transmission went out and a cylinder blew at the same time. There was no warning this would happen and when it happened we were in traffic and caused the vehicle to jump almost hitting another car. This was repaired by Dodge. At the time of pick up the technician in the shop told us that this is a common issue with these vans and he sees this all the time. Also the breaks have not worked properly since purchase. An online form shows many owners have this same issue and have determined that the break system is under rated for the size of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440615November 16, 2021
ELECTRICAL SYSTEM
Passenger sliding door will only lock/unlock manually, does not lock or unlock with the electric door locks or with FOB. This was only discovered after someone was able to open the door with the vehicle locked. The vehicle was taken to an auto repair shop. It was explained that the actuator in the door is bad and because of limited software release can only be repaired at dealership. The vehicle is owned and used by a non-profit for client services, and this creates not only safety issues for staff and clients, but undue hardship for cost of repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440702November 16, 2021
ENGINE
On the 2019 Dodge Grand Caravan equipped with remote start via key fob, the following hazardous senario can occur. The vehicle is parked in an "attached" garage with all doors to that space closed. The remote start function can be activated nearby from the dwelling, unintentionally, and without human awareness, since activation of this function only requires 2 clicks of the remote start button within 5 seconds. This can occur with key fob in the pocket, for example, or by other random means. The vehicle, functioning as designed, will start in the enclosed space, and run for up to 15 minutes. Substantial exhaust gases can accumulate in the garage space during this period, with substantial risk of carbon monoxide existing in that space and permeation into adjacent living spaces. This owner contends that the vehicle designers should have anticipated this and similar senarios, and should have provided, by design, a means by which the remote start function can be disabled/enabled as desired by the vehicle owner or by Dodge service. Presently, there is no feature to disable remote start. Local Dodge service indicated that the only option is a key fob without remote start button. This represents a potential safety issue which should be evaluated by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438178October 26, 2021
ELECTRICAL SYSTEM
Lock actuator failure on driver side rear sliding door. This is a concern for a two year old vehicle and poses a safety risk for passenger/child egress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434770September 28, 2021
STRUCTURE:BODY
The door handle on the interior passenger side front seat snapped off. Less than six months later, the door handle on the interior of the driver side front seat snapped off. If this occurs, and we get in an accident before we can get a replacement, we are trapped in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434608September 27, 2021
FUEL/PROPULSION SYSTEM
•low oil pressure light. mas check engine light. •I could of crashed. or Worse. engine could of blown. •yes. • yes. •.yes. i took my car put on september 11,2021., then drove it on monday to test drive. só the low oil pressure Light came on. i took it to a dealer mechanic, 12mins later. because the car was stalling out.. then my serviçe advisor said eathir test drive it or see if i have a warranty. on it.and i know that i still have a Power staion warranty on it that is still active... its been in the shop 2 days after,september 11,2021 because the same day it was stalling out 2 days after i drove my car, is when the advisor told me this only option i had...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434087September 23, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429096August 14, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429015August 13, 2021
UNKNOWN OR OTHER
Driver door handle broke off. I am disabled and could not get out of van without winding down window and opening door from the outside. The van is only 2 years old. I took it to the dealer I bought it from and it will cost close to $550.00 to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427427August 2, 2021
ENGINE
On three separate occasions the engine has stalled while idling. The Van needs to be placed into Park, the ignition turned off, and then turned back on. No check engine lights or warns of the vehicle having any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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