Dodge Grand Caravan Complaints (2016)

1,002 consumer complaints on file.

#11506997February 13, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle stalled with the oil warning light illuminated. The contact had taken the vehicle to a dealer and was informed the vehicle was using an excessive amount of engine oil. Additionally, the vehicle was leaking transmission fluid. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505738February 6, 2023
STRUCTURE:BODY
One day it just quit working. Along with the lock making a loud noise. Now I can’t get my kids out in the case of an emergency. This needs to be fixed asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505863February 6, 2023
FUEL/PROPULSION SYSTEM, SEAT BELTS, ENGINE
All engine and interior is muddy, i brought it once for windows not working and motor got replace, transmission was replace now gasoline leaking and ac is not working, electric ports dont work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505447February 3, 2023
ELECTRICAL SYSTEM
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undetermined speed, the vehicle was being hacked and she was being contacted with negative instructions. The contact stated that it was difficult to drive while the hacker was controlling the vehicle. The vehicle was being taken over. The contact stated that she believed that the vehicle was taken over through wave frequency. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 105,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504780January 31, 2023
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
The sliding door actuator lock gets stuck in the locked position. Making it unsafe for me and my kids to get out in an emergency. Same with the back trunk. It was stuck for months then just started working again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504017January 27, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving approximately 45 MPH, the vehicle was making an abnormal whining sound underneath the floorboard. The contact stated that the RPM’s increased and the front tires locked up. The contact lost control of the vehicle and the vehicle skidded across the road into oncoming traffic. The vehicle came to a stop on the left side of the roadway. The contact stated that the check engine warning was illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed and determined that the transmission pump had failed, which caused the transmission to seize. The mechanic related the transmission pump failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503576January 25, 2023
SUSPENSION, STEERING
The steering and wheel alignment of the vehicle is habitually misaligned and pulling drastically to the right. The vehicle has been serviced and aligned multiple times, and the auto mechanic shop says that the alignment can no longer be set properly. They charged me extra for some additional part to help correct this and allow the vehicle to be aligned, however that did not help. Although the steering wheel appears in alignment, the front wheels continue to pull sharply to the right, causing a safety issue because the vehicle is constantly trying to move to the right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503359January 24, 2023
UNKNOWN OR OTHER
Loud buzzing sound on passenger side when locking or unlocking doors front and side door very loud buzzing sound afraid if I have my grandbabies in back seat is the door going to fly open or worse what is the noise and is this a recall that can be fixed never happened before now it is all the time buzzing when you lock and unlock doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503157January 23, 2023
POWER TRAIN
My transmission was damaged by a pothole and replaced with item R890720AG in September 2018. I was driving with my family and my transmission failed with code Po944 among other transmission failure codes; on Monday January 16, 2023. While driving on the freeway I heard a weird grinding noise. The vehicle suddenly without warning slowed down. No matter how much I pressed the gas it did nothing. I tried to pull over to avoid traffic. The vehicle kept at a slow pace. Finally as I approach the edge of the road it stopped. I had to then push it to safety and call for a tow. The code P0944 is the same code that is with the recall S44. I understand that my vehicle is not part of the recall S44 but it has the same issues. Since my current part is discontinued, did it cause the same issue since its now remanufactured with item number R890720AI? I am vey concerned that this could've been a dangerous situation. We almost died that day because the transmission went out with no warning. I went to the dealer and they are not helping with the situation. Why would a new transmission from September 2018 seize in January 2023. It just made 4 years old. I need help to understand what happened and how can this be solved. Please help make sure no one else gets hurt by this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503205January 23, 2023
POWER TRAIN
Transmission not shifting properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502443January 18, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle downshifted with an abnormal clunking sound. The contact stated that while depressing the accelerator pedal the RPM was fluctuating with an abnormal sound before the vehicle started to stall. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and codes P083B, P0868, P084B, and P0944 were retrieved. The mechanic determined that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train). The contact stated that the failure was reoccurring. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000. The contact stated that the transmission failed while on the road and required towing to the dealer. Since the cost of the repair was nearly equal to the value of the vehicle, the contact ended up trading it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501706January 13, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Sliding electric door on driver side will not open. It is locked into the closed position and I can't open it manually. Will not open no matter what I try
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500966January 10, 2023
POWER TRAIN
Transmission module failure was replaced twice, after a few months the transmission failed again and broke without any issues or warming on the dash information, I had to replaced at a very high cost, I toke good care of my car all the time, this was not suppose to happened unless Daimler Chrysler use defective part on cars. the have to be a recall on this and I should be compensated in some way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500256January 5, 2023
ELECTRICAL SYSTEM
Driver side power sliding door lock stuck in the locked position. The door CANNOT be unlocked regardless of the method used; Key FOB, driver side door electric unlock switch, power sliding door switch in the roof of the front seats or the manual lock on the door itself. The safety concern is that in an emergency situation the driver side sliding door CANNOT be opened, manually or other which means occupants could be trapped. This problem was confirmed by the dealer and deemed NOT to be due to the "actuator", for which an extended warranty was issued by FCA for. The dealer stated that the "drivers door needs new latch" mechanism is at fault and needs to be replaced. Specific FCA MOPAR part number is 68030379AG for the faulty component. Prior to the failure no noises or other improper operation occurred. The door lock "latch" just failed. Confirmed with FCA Recall Customer support, not the dealer, that the "latch" is NOT covered in the extended warranty letter attached, even though the symptom we are experiencing is the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498656December 23, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
At various speeds from 35mph to 70mph, van will accelerate without manual input to the accelerator pedal. To stop the acceleration, the pedal must be "smashed" several times before the throttle responds. It is as if the cruise control acceleration spontaniously activates even though cruise control is not ON or being used. EXTREMELY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496961December 11, 2022
POWER TRAIN
I own two dodge caravans AVP package. at approximately 30K miles the transmissions on both vehicles failed. As per warranty Dodge replaced the transmissions with a remanufactured one for both vehicles. I was told yesterday that I was spilling/leaking some kind of oil. Today I brought it back to the shop and was told it was transmission oil. How do I protect myself from a faulty transmission if they are not even lasting 30K miles?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496371December 7, 2022
ELECTRICAL SYSTEM
Passenger side sliding doors want open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495719December 1, 2022
ELECTRICAL SYSTEM
driver passenger rear door will not open automatically or manually. huge safety issue. it makes a buzzing sound on the passenger side back door when unlocked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495413November 30, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle will randomly die and most of the time, it will start back up. It will die when it is stopped and idling, and it has died when I am driving it at all speeds. It dies on the interstate driving 75 mph, on the highway going 55 mph, on a street going 35 mph, and in a subdivision going 15 mph. It has been taken to a certified mechanic who could reproduce the problem but could not diagnose the cause. I took it to the dealership where they said they were not able to reproduce the issue or find any diagnostic error codes. Yet, the dealership was able to find a software upgrade and a "leaky pan" from the transmission that cost me over $550. When I left the dealership, the vehicle died about 2 miles in the middle of a large and very busy street. I tried to restart the vehicle, but it wouldn't start the first 11 tries. After a few minutes, on the 12th try, it did start up and I was able to drive it home. The next morning the vehicle started 4 times but died all 4 times. The first 2 times it died both times after idling for 2 minutes. The 3rd and 4th time it started up and then died within 10 seconds. I had the vehicle towed back to the dealership. The dealership still has it and cannot find out for sure what the actual issue is. They want to try a $3,000 repair, but they are not sure it will actually fix the issue. After searching the web it is not hard to find that so many people have had this same issue. What I would like to know is why so many of these vehicles are allowed on the road without there being a recall to fix this issue? Vehicles on the road that can easily die with no warning, that is terrifying. Especially a family vehicle. So many families with children of all ages put in danger by defective parts that cause a vehicle to die with no warning and then no error codes when the vehicle is diagnosed, even at a dealership. I could think of nothing more dangerous for a vehicle or a family traveling in this vehicle than this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494460November 21, 2022
ELECTRICAL SYSTEM
When your turn the vehicle off and open the door a buzzing sound comes from the right rear of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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