Dodge Grand Caravan Complaints (2013)

472 consumer complaints on file.

#11287622December 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ABOUT A MONTH AGO THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING IN MY WIFE'S 2013 DODGE GRAND CARAVAN SXT. THE LOCK WILL NOT ACTUATE TO EITHER LOCK OR UNLOCK AND SO THE DOOR IS STUCK EFFECTIVELY LOCKED AND WILL NOT OPEN. THIS IS THE ONLY DOOR THAT HAS THIS PARTICULAR ISSUE BUT A FEW TIMES I HAVE RIDDEN WITH MY WIFE I HAVE NOTICED THAT THE OTHER DOOR LOCKS DO NOT AUTOMATICALLY TRIGGER AND AUTO-LOCK AS THEY SHOULD WHEN THE VEHICLE IS INITIALLY PUT INTO DRIVE FOR ABOUT 10MIN AFTER THE VEHICLE HAS BEEN IN MOTION. THE LOCKED SLIDING DOOR CREATES A SAFETY HAZARD IN MY OPINION SINCE THE DOOR CANNOT BE OPENED ELECTRONICALLY OR MANUALLY. THE DELAYED ACTIVATION OF THE AUTO-LOCK COULD ALSO INDICATE A LARGER ISSUE WITH EITHER THE DOOR LOCK MECHANISMS IN GENERAL OR THE ELECTRICAL SYSTEM THAT CONTROLS THEM. AFTER SEARCHING ONLINE I HAVE FOUND THAT THERE IS AN ABUNDANCE OF ISSUES LIKE THESE CONCERNING VARIOUS YEARS AND MODELS OF DODGE MINIVANS. ENOUGH TO POSSIBLY CONSTITUTE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282676November 27, 2019
AIR BAGS
THE LIGHT FROM AIR BAG PASSERGER IS ON VERY TIME .FOR 6 TIME REPORT TO DE DEALER ,DONT D/E
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282082November 24, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I TURNED OFF MY 2013 GRAND CARAVAN AND NOTICED A SOUND LIKE A FAN BUZZING COMING FROM THE REAR TIRE AREA. IN A FEW HRS I CAME BACK OUT AND TRIED TO START IT AND THE BATTERY WAS DEAD. RESEARCH TELLS ME IT'S THE FUEL PUMP RELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281212November 19, 2019
STRUCTURE:BODY
PASSENGER SIDE SLIDING DOOR WILL NOT UNLOCK. IS CLOSED AND WILL NOT OPEN USING ANY MEANS. IT IS LOCKED SHUT. POWER LOCK, KEY FOB, AND INTERIOR LOCK MECHANISM WILL NOT OPEN DOOR. THIS IS DANGEROUS IN THE EVENT REAR PASSENGERS NEED TO EXIT VEHICLE. WILL NOT UNLOCK WITH ENGINE RUNNING OR OFF, PARKED, MOVING OR AT ANY TIME. THE SLIDING DOOR WILL NOT UNLOCK. NO CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280141November 14, 2019
UNKNOWN OR OTHER
BOTH KEYS STOPPED WORKING WHEN VAN WAS UNDER WARRANTY, ONE KEY HAS STOPPED WORKING AGAIN, KEY WON'T UNLOCK VAN. ARE DEFECTIVE KEYS A COMMON PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280164November 14, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, AN ELECTRICAL BURNING ODOR WAS PRESENT COMING FROM THE VENTS. ALSO, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11271200October 26, 2019
UNKNOWN OR OTHER
2013 CARAVAN JUST DIES WHILE DRIVING. NO WARNING JUST QUITS. PULL TO THE SIDE OF ROAD IN TRAFFIC HAVE TO TURN OFF AND RESTART.THIS IS VERY SERIOUS HAS DONE SEVERAL TIMES. CANT FIND A RECALL IM SURE THERE HAS BEEN INJURIES OR EVEN DEATHS FROM THIS. NO RECALL REALLY? I HAVE READ HUNDREDS OF COMPLAINTS ON THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269245October 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEAD GASKET AND VALVES WERE FAULTY. THE CONTACT CALLED BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 749-1111), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 126,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267029October 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE ACCELERATING, THE ENGINE SEIZED. THE CONTACT HAD A SCANNER THAT DIAGNOSED THAT ENGINE CYLINDER NUMBER TWO HAD RUST PARTICLES AND THE NUMBER FOUR CYLINDER MISFIRED. THE NUMBER SIX CYLINDER HAD NO ISSUES. THE ENGINE WAS A PINTASTAR 3.6 LITER, WHICH FAILED IN PAST VEHICLES OF THE SAME MODEL. THE MANUFACTURER EXTENDED THE WARRANTY UP TO 100,000 MILES. NEESEN CHRYSLER DODGE JEEP RAM (2151 N US, US-77, KINGSVILLE, TX 78363, (361) 516-001) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258966September 30, 2019
SEATS
WHILE DRIVING ON THE HIGHWAY AT AROUND 60 MPH, MY HEADREST DEPLOYED. I DID NOT USE THE BRAKES, AND WAS NOT INVOLVED IN ANY SORT OF ACCIDENT, INCLUDING A REAR END ACCIDENT, WHICH IS WHEN THIS IS SUPPOSED TO HAPPEN. WHEN THIS HAPPENED, IT SMACKED INTO THE BACK OF MY HEAD. THE SURPRISE AND PAIN OF THIS HITTING THE BACK OF ME HEAD RANDOMLY WHILE DRIVING COULD HAVE CAUSED AN ACCIDENT. I WAS TRAVELING AROUND OTHER VEHICLES. THE PLASTIC TABS INSIDE ARE SNAPPED AND THERE IS NO WAY TO PUT IT BACK TOGETHER WITHOUT A REPAIR OR REPLACEMENT. THE PART OBVIOUSLY FAILED. THERE WAS NO REASON FOR THIS TO HAPPEN AND I HAVE SEEN MANY COMPLAINTS ONLINE OF THIS HAPPENING TO CHRYSLER MINIVANS AND SUVS. THE PASSENGER SIDE HEADREST DID NOT DEPLOY, WHICH I BELIEVE IS FURTHER EVIDENCE THAT IT DID NOT FUNCTION AS INTENDED. IF I HAD BEEN INVOLVED IN A REAR END ACCIDENT, THEY BOTH SHOULD HAVE DEPLOYED, AS MY HUSBAND WAS SITTING IN THE PASSENGER SEAT. THERE SHOULD BE A RECALL ON THIS PART AS IT COULD CAUSE AN ACCIDENT AND IS VERY COSTLY TO REPAIR. I'M INCLUDING PICTURES OF THE DEPLOYED HEADREST, THE PASSENGER ONE THAT IS STILL TOGETHER, AND THE REAR OF MY VEHICLE TO SHOW THERE WAS NO ACCIDENT. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256933September 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN SE VEHICLE STALLED THE VEHICLE DID NOT START AGAIN TIPM RELAY (ACCORDING TO CONTACT, NOT DIAGNOSED BYT DEALER) THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT DIAGNOSED AND REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256200September 17, 2019
AIR BAGS, SEATS
2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHILE STOPPED AT A RED LIGHT ON THE MORNING OF SEPTEMBER 8TH, 2019. MY VEHICLE WAS STATIONARY. NO ACCIDENT OR REAR COLLISION OCCURRED. PHOTOS OF FRONT AND BACK OF VEHICLE WILL PROVE NO DAMAGE. IT APPEARS THE PLASTIC RETAINER WHICH HOLDS THE COMPONENT TOGETHER FAILED AND SNAPPED ON ITS OWN ACCORD. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY DODGE/CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255889September 16, 2019
AIR BAGS, ELECTRICAL SYSTEM
VIE OWNED THE VAN FOR A YEAR NOW . AND THEN WITHOUT BEING INVOLVED IN ANY KIND OF A BUMP OR ACCIDENT. NO DAMAGE SHOWN ON THE OF ANY .THE AIR BAG LIGHT STATED BLARING ON THE DASH .IM VERY CONCERNED THAT IF I WAS INVOLVED IN A FUTURE ACCIDENT. THEY WOULD FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253548September 6, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
VAN HAS DIED TWICE WHILE DRIVING IT, EVERYTHING SHUTS DOWN. IT ACTS LIKE IT WANTS TO CRANK BUT IT WON'T HAVE TO HARD RESET IT TO GET IT TO CRANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245682August 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION WAS MALFUNCTIONING AND SHIFTING OUT OF GEAR. WATSON'S MANISTEE CHRYSLER (208 W PARKDALE RD, MANISTEE, MI 49660, (231) 723-6528) USED A HANDHELD DEVICE TO QUICKLY DIAGNOSE THE TRANSMISSION, BUT FOUND NO FAILURE. THE MANUFACTURER WAS NOT CONTACTED. ALSO, THE CONTACT HEARD A HIGH PITCHED WHINING NOISE WHILE DRIVING. AFTER THE VEHICLE SHIFTED OUT OF A LOW GEAR, THE ENGINE REVVED, BUT THE VEHICLE DID NOT MOVE. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245182August 20, 2019
SEATS
2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHEN MY BROTHER FROM OUT OF TOWN TOOK MY CHILDREN TO THE SCHOOL BUS STOP THIS MORNING AUGUST 20TH 2019 NO ACCIDENT HAVE PICTURES OF DEPLOYED HEADREST ON DRIVER SEAT HAVE PICTURES OF PASSENGERS HEADREST IS FINE HAVE PICTURES OF FRONT AND BACK OF VEHICLE SHOWING NO DAMAGE. *DT *DT *DT *TR *DT *TR CONSUMER STATED DAREN DRINSKI WAS INJURED WHILE TAKING MY CHILDREN TO SCHOOL 8-20-19 ROUGHLY 6:30A.M. IT DEPLOYED HITTING HIM IN THE HEAD. WHICH CAUSED HIM TO HAVE A SEVERE HEADACHE THROWING UP YESTERDAY. HE FINALLY FELL ASLEEP ROUGHLY 3:00AM THIS MORNING 8-21-19 WOKE UP FEW HOURS LATER STILL WITH A HEADACHE FEELING NAUSEOUS AND NECK HURTING SO BAD HE COULD BARELY GET OUT OF BED. HE WENT TO THE EMERGENCY ROOM THIS MORNING 8-21-19. HE HAS NOW MISSED 2 DAYS OF WORK. IS NOT BEING RELEASED AT THE SOONEST 8-24-19. MAY NEED TO FOLLOW UP WITH PRIMARY DOCTOR IF STILL HAVING PAIN. THE EMERGENCY ROOM SAID HE HAD CERVICAL SPRAIN NECK CONTUSION. WE DID CONTACT DODGE THEMSELVES WHICH WAS SUCH A RUDE MISINFORMATION RIGHTFULLY A RUN AROUND CIRCUS. I'VE SPOKEN WITH CHRIS 8-20-19 WHO TOOK THE INITIAL REPORT TO SEND TO SPECIAL INVESTIGATIONS DEPARTMENT. CHRIS SAID I WOULD RECEIVE A PHONE CALL BY THIS MORNING 8-21-19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11245327August 20, 2019
ELECTRICAL SYSTEM
DEFECTIVE WINDOW REGULATORS. I WORK FOR A FEDERAL FLEET AND WE HAVE HAVE SEVERAL THOUSAND WINDOW REGULATORS ON DODGE GRAND CARAVANS FAIL AND BE REPLACED, AND EVEN SOME OF THE REPLACEMENTS HAVE FAILED. THE MANUFACTURER IS WELL AWARE OF THIS AND HAS REIMBURSED MY AGENCY FOR SOME OF THE COSTS. THE FACT THAT THEY HAVEN'T OPENED A RECALL OR EXTENDED WARRANTY FOR THE GENERAL PUBLIC IS COMPLETE BS AND A TOTAL CUSTOMER SERVICE FAILURE ON THEIR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244528August 16, 2019
UNKNOWN OR OTHER
I BOUGHT MY VEHICLE IN MAY 2016. THE MILES ON THE VEHICLE WERE 50,000. MY CURRENT MILES ARE 93,000. I NOTICED IT WAS NOT SAFE TO DRIVE WHEN GOING DOWNHILL AFTER THIS RECENT INCIDENT . I DONT USUALLY GO UPHILL OR DOWNHILL WHERE I LIVE AND COMMUTE! ONE DAY I HAD WENT TO OAKLAND TO HELP GIVE A RIDE THATS WHEN I NOTICED IT WAS UNSAFE. I WAS DRIVING DOWNHILL WHEN SUDDENLY THE VAN WOULD JOLT AND STOP THEN GO IT WOULD REPEAT THIS ALL THE WAY DOWN FOR 4 MIN. IT WAS REALLY SCARY ONCE I GOT BACK ON EVEN LEVEL PAVEMENT IT STOPPED AFTER I PUT THE VEHICLE IN PARK. VEHICLE WAS IN MOTION AND IN DRIVE IN THE OAKLAND HILLS I FELT I HAD NO CONTROL OF MY CAR IT WAS A HILL THAT HAD SOME MILD TURNS BUT THE HILL WAS STEEP. I WAS NOT DRIVING FAST, I WAS ONLY GOING 30 MILES PER HOUR. I HAD NO BRAKE PROBLEMS BEFORE OR AFTER JUST DURING THIS ROAD. I TOOK THE VAN TO TWO DIFFERENT MECHANICS SAYING THE TRANSMISSION IS GOING OUT. I ONLY HAD THIS VAN TECHNICALLY FOR 43,000 MILES. I EVEN FOUND OUT THAT IT HAD A RECALL BEFORE I BOUGHT IT IN 2014 OF SOMETHING ELSE. THE DEALERSHIP THAT SOLD ME THE VEHICLE DIDNT MAKE SURE THAT RECALL WAS FIXED IN 2014. I BOUGHT THIS CAR IN 2016!! THIS VEHICLE WAS USED!! I WISH WE HAD TEST DRIVED THIS CAR ON A HILL FIRST!! IM PAYING 19,000 FOR THIS CAR I EVEN WENT A HAD TO FIX THE HEATER CORE THAT ALSO WENT OUT.. I OFTEN SERVICE IT!! I HAVE NO PHOTOS TO TAKE LIKE HOW? I AM WORKING ON GETTING DOWN TO A DODGE DEALERSHIP TO HAVE THEM TAKE A BETTER LOOK AT IT!! ITS SO MUCH MONEY FOR SOMETHING I THOUGHT WOULD BE RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242248August 7, 2019
STRUCTURE:BODY, POWER TRAIN
THIS VEHICLE HAS 61000 MILES AND CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER AND TORQUE CONVERTER LOCK UP IS OUT ON THE VEHICLE. ALSO ON FRON TO HOOD THERE IS RUST DEPOSIT UNDER PAINT. I HAVE SEEN THIS ON SEVERAL DODGE GRAND CARAVANS IN SAME PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240606July 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEARNY MESA CHRYSLER DODGE JEEP RAM (8010 BALBOA AVE, SAN DIEGO, CA 92111, (858) 560-7100) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD WAS DAMAGED. THE VEHICLE WAS NOT UNDER WARRANTY AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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