Dodge Grand Caravan Complaints (2003)

219 consumer complaints on file.

#10063117March 12, 2004
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHEN DRIVING WITH THE HEADLIGHTS ON LIGHTS DIMMED, AND THE HEAT FROM THE AIR VENTS TEMPERATURE DECREASED. THIS OCCURRED WHEN COMING TO A COMPLETE STOP, OR IF CONSUMER REMOVED FOOT FROM THE ACCELERATOR PEDAL. DEALERSHIP REPLACED THE MODULE/ALTERNATOR, TRANSMISSION CONTROL MODULE, AND THE MAIN COMPUTER, BUT THE PROBLEM STILL OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061902March 11, 2004
SEATS, CHILD SEAT:TETHER: STRAP/WEBBING
WHILE STRAPPED INTO A 2003 DODGE CARAVAN'S MIDDLE CAPTIANS SEAT,MY SON WAS IN HIS CAR SEAT THAT WAS USING THE LATCH SYSTEM. THE MIDDLE SEAT OF THE VAN PIVOT TO GIVE ACCES TO THE REAR SEATS. IN DUING SO THE MIDDLE SEAT COULD SIT BACK IN THE PROPER POSITION WITHOUT LOCKING DOWN INTO THE FLOOR. IT WILL LOOK LIKE IT IS LOCKED BUT COULD NOT BE. SINCE THE ANCOR AND TETHER FOR THE LATCH CARSEAT ARE ATTACHED TO THE SEAT AND NOT TO THE FLOOR OR ROOF OR CAR. WHEN THE MIDDLE SEAT PIVOTS THE CARSEAT GO WITH IT. SO WHEN MY SON WAS STRAPPED INTO HIS CAR SEAT AND THE MIDDLE SEAT POVITTED DURING A STOP. MY SON WAS THRUSTED INTO THE BACK OF THE DRIVERS SEAT. HIS FACE WAS CUT AND BADLY BRUISED DUE TO THE DRIVERS SEAT'S HARD PLASTIC BACK. MY COMPLAINT IS WHY DONT THEY HAVE THE LATCH SYSTEM ATTACHED TO THE CAR AND NOT THE SEAT AND WHY DOES THE MIDDLE SEATS SIT LIKE THEY ARE LOCKED DOWN EVEN THOUGH THEY MIGHT NOT BE. I DID CONTACT DODGE THEY WERE NOT INTERESTED IN THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10060233March 3, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
ERRATICALLY, THE REAR TAILGATE DOES NOT LOCK PROPERLY AND OPENS WHILE DRIVING. NO AJAR WARNING LIGHT SHOWN ON THE DASH EITHER BEFORE OR AFTER THE INCIDENTS. THE MECHANISM SOUNDS LIKE IT HAS CLOSED BUT IT IS NOT BECAUSE THE LOCK IN THE TAILGATE HAS ALREADY CLOSED BEFORE IT HAS REACHED THE LATCH, THEREFORE PREVENTING PROPER CLOSURE. I HAVE DUPLICATED THIS ISSUE ON SEVERAL OCCASIONS WITH BOTH KEYLESS ENTRY REMOTE AND ROOF CONSOLE CONTROL. DEALER REPEATEDLY REPORTS THAT THEY CANNOT DUPLICATE ISSUE, DENIES REPAIR/REPLACEMENT EVEN THOUGH THE TAILGATE HAS BEEN PREVIOUSLY REPLACED BECAUSE OF DAMAGE INCURRED BY THE TAILGATE POPPING OPEN WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056585February 5, 2004
UNKNOWN OR OTHER
GRAND CARAVAN SPORTS ARE EXTREMELY EASY TO BREAK INTO AND EVEN EASIER TO STEAL. A 13-YEAR-OLD WITH A STANDARD SIZED SCREWDRIVER IS ALL IT TAKES TO GAIN ACCESS AND DRIVE OFF WITH YOUR VEHICLE <1 MINUTE. ANY ACCOMPLICES ARE WELL-HIDDEN BY THE PRIVACY GLASS. THERE ARE NO "CARS OF CHOICES" FOR AUTO THIEVES, IT'S WHATEVER IS QUICK AND EASY. THIS ACCESSIBILITY ISSUE IS COMMON TO ALL DAIMLER-CHRYSLER VEHICLES, NOT JUST THE CARAVAN FLEET. D.C. VEHICLES ARE QUICKLY GAINING STATUS AS "EASY TO STEAL, QUICK TO STASH, NOT TO MENTION AN ABUNDANT POOL OF POSSIBILITIES"...EXPECT TO PAY NEARLY $3000.00 (LOW END) FOR SOMEONE ELSE'S JOY RIDE AND WAIT APPROXIMATELY THREE TO FOUR WEEKS WHILE REPAIRS ARE MADE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055718January 22, 2004
AIR BAGS
WHILE SITTING IN TRAFFIC BOTH AIRBAGS DEPLOYED DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. A REPRESENTATIVE WAS SENT OUT TO LOOK AT THE VEHICLE. CONSUMER HAS NOT HEARD ANYTHING AS OF YET.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10071041January 15, 2004
STRUCTURE
JUST ABOVE BOTH SLIDING DOORS (LEFT AND RIGHT SIDE) ON THE DRIP RAIL THERE IS APROXIMATELY A 3 INCH CRACK IN THE SEAM OF THE SHEET METAL IN A TOTAL OF 4 SPOTS.THE DEALER STATES I WILL HAVE TO WAIT UNTIL 11/03/2003 FOR THEM TO HAVE THEIR BODY SHOP WHICH IS NOT ON SITE HAVE A LOOK AT IT. I HAVE MADE KNOWN MY CONCERNS WITH DODGE CORP WHOSE NUMBER WAS SUPPLIED BY THE DEALER AND SPOKE TO TERESA WHOM SAID ALL I HAVE WAS WARRANTY, WELL MY CONCERN IS THE SRTUCTURE OF THE ROOF ONE, TWO IS THE WATER ENTERING THE INNER SHEET METAL PARTS OF THE VEHICLE AFTER ALL AS THEY STATED AFTER THE 7 YEARS THEY ARE DONE WITH THE WARRANTY. IT WOULD SEEM TO ME THAT THEY KNOW THERE IS A PROBLEM AND AS A CUSTOMER WHO STILLS OWNS A 1994 GRAND CARAVAN WITH 155,000 MILES ON IT I WISH TO KEEP MY NEW VEHICLE. I AM NOT ASKING FOR A NEW ROOF AS WAS ASKED BY THE DEALER JUST A LITTLE ASSURANCE THAT IF IN 7 YEARS AND 3 MONTHS ECT. IF THE VEHICLE ROTS FROM THIS FACTORY DEFECT WHY SHOULD I BE LIABLE FOR THE REPAIR IF IT IS A FACTORY DEFECT. AS I ALSO SAID WHAT ABOUT THE STRUCTURE AND SAFETY FROM THIS PROBLEM THERE HAS TO BE A REASON WHY THE SEAM IS OPENING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070632January 15, 2004
POWER TRAIN
THE MAIN PROBLEM WAS THE VEHICLE NOT GOING INTO GEAR OR MOVING, PLUS WE NOTICE THAT ON ANY INCLINE THE VEHICLE WILL ROLL BACKWARDS IF YOU HAVE TO STOP AT A LIGHT. THE FIRST PROBLEM HAS BEEN FIXED, ACCORDING TO THE MECHANIC THERE WAS A LEAK AND THE SOLENOID WAS REPLACED. HOWEVER, WE ARE STILL EXPERIENCING PROBLEMS WITH THE INCLINE, WHICH THEY SAY IS NORMAL AND THE TRANSMISSION IS OPERATING AS DESIGNED. I TOTALLY DISAGREE, I'VE BEEN DRIVING FOR A WHILE AND ONLY MANUAL TRANSMISSION REACT THIS WAY ON AN INCLINE. THUS FAR THE VEHICLE IS STILL UNDER WARRANTY AND THERE HAS BEEN NO COST. MY WIFE REFUSES TO DRIVE THE VEHICLE AFTER THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069027January 15, 2004
STEERING, ENGINE AND ENGINE COOLING
I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE, AND AFTER SEVERAL ATTEMPTS TO FIX THE STEERING, AND THEN HAVING THE TIMING CHAIN REPLACED, THE WHEEL BEARING REPLACED AND NUMEROUS OTHER COMPLAINTS, I DON'T FEEL THE DEALER OR THE MANUFACTURER ARE LISTENING TO MY CONCERNS. I HAVE CONTACTED THE BETTER BUSINESS BUREAU AND A LEMON LAW ATTORNEY, AND HAVE BEEN TOLD THAT CHRYSLER HAS IT'S OWN MEDIATION AND ARBITRATION. I DON'T THINK THAT THIS IS FAIR, SINCE IN THE LAST 7 MONTHS, MY VEHICLE HAS BEEN OUT OF SERVICE 15 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053166January 14, 2004
SEAT BELTS:REAR/OTHER
ON AT LEAST THREE SEPARATE OCCASSIONS, MY DAUGHTER'S GEN3 SEAT BELT HAS UNLATCHED WITH NO APPARANT CAUSE. MY CHILDREN ARE 2 1/2 AND 4 AND THE SOUL PURPOSE OF BUYING THE VAN WAS TO HELP ENSURE THEIR SAFETY. IF THEIR BELTS ARE UNLATCHING FOR NO APPARANT REASON, WHAT WILL HAPPEN IN A CRASH? THEY CERTAINLY WILL NOT BE PROTECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052976January 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION SURGES-AT START WHEN I ACCELERATE THE VEHICLE DOES NOT MOVE-THEN IT CATCHES AND GOES. AT LOW SPEED IT DOWNSHIFTS HARD AND THEN UPSHIFTS HARD. HAPPENED MANY TIMES-DEALER REPLACED FRONT PUMP IN THE TRANSMISSION-LAST TIME "UNABLE TO DUPLICATE". *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051737December 18, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. MASTER CYLINDER WAS REPLACED TWICE SINCE VEHICLE WAS PURCHASED. ALSO, THERE WAS A PRESSURE LEAK WHICH EFFECTED THE HYDRAULIC AROUND THE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047215November 20, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN USING THE KEYLESS ENTRY TO OPEN THE REAR TAILGATE, THE GATE LOCKS SOMETIMES WHILE IT IS OPENED. WHEN YOU THEN CLOSE IT USING THE KEYPAD, THE DOOR LOWERS AND THE INSTRUMENT PANEL WARNING LIGHT SAYS DOOR IS CLOSED, BUT IT IS NOT REALLY LOCKED AND CAN OPEN WHOLE DRIVING. ALSO HAPPENS WHEN USING OVERHEAD CONSOLE SWITCH. DODGE WAS NOT CONCERNED WHEN I BROUGHT IT FOR WARRANTY AND JUST PUT ON REPAIR ORDER THAT THEY COULD NOT DUPLICATE IT ALTHOUGH I SHOWED THEM THE SAME FAILURE AFTER OPENING AND CLOSING 3 TIMES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047216November 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
EVEN ON THE SLIGHTEST INCLINE, VAN ROLLS BACKWARDS WHILE IN DRIVE. THIS IS THE FIRST AUTOMATIC THAT I EVER HAD DO THIS. IT COULD BE DANGEROUS IF YOU TAKE YOUR FOOT OFF THE BRAKE AND SOMEONE WALKS BEHIND YOU OR ANOTHER CAR IS TOO CLOSE. I NOTICED THIS THE FIRST DAY I DROVE IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048329November 19, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE ENGINE. AT 200 MILES DEALER REPLACED BRAKES AND DIFFERENTIAL. AT 900 MILES DEALER REPLACED THE AUTOMATIC TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047036November 17, 2003
STEERING
I HAVE HAD NUMEROUS PROBLEMS WITH MY 2003 DODGE GRAND CARAVAN, BUT MY STEERING IS UNSAFE. AFTER OVER 5 ATTEMPTS TO CORRECT THE STEERING PROBLEM, AND 2 NEAR ACCIDENTS, I FEEL CHRYSLER HAS DONE NOTHING TO ADDRESS MY CONCERNS. IF I WAIT UNTIL I DO GET INTO AN ACCIDENT BEFORE THEY TAKE MY CONCERNS SERIOUSLY, IT WILL BE TO LATE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044040November 12, 2003
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
WHILE DRIVING, THE TAILGATE LOOSENED AND FLEW OPEN. DRIVER DROVE VEHICLE TO THE DEALERSHIP FOR ANALYSIS AND THE MECHANIC TOLD HIM THAT THE TIMING INSIDE OF THE LOCK MECHANISM WAS OFF AND CAUSED THE DOOR TO LOCK PREMATURELY. *AK *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045789November 9, 2003
SEAT BELTS:REAR/OTHER
THE REAR CAPTAIN'S CHAIR PASSENGER SEAT IN A GOLD DODGE GRAND CARAVAN AT ADVANTAGE RENTAL CAR NEAR THE SAN ANTONIO, TEXAS AIRPORT HAS THE SEATBELT CONNECTION ON THE WRONG SIDE OF THE SEAT. IT LOOKLS LIKE THERE ARE TWO LEFT SEATS INSTALLED. I REPORTED THIS TO THE INSPECTOR AT THE OFFICE AND I'M TOLD HE TRIED TO CHARGE US $150 FOR DAMAGES NOT NOTED DURING PICKUP OF THE VAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045366November 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS, NOT SHIFTING INTO GEAR AND WHEN IN DRIVE EVEN ON A SLIGHT INCLINE CAR ROLLS BACKWARDS. THE LATTER COULD CAUSE AN ACCIDENT IF THE CAR IN BACK IS TOO CLOSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043096October 17, 2003
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:ROOF AND PILLARS
ROOF SEAMS ABOVE LEFT AND RIGHT SLIDING DOORS CRACKED AT ALL STRESS POINTS, A TOTAL OF 4 AREAS AT LEAST 3 INCHES EACH CRACK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042915October 14, 2003
STRUCTURE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON A 2003, GRAND, CARAVAN JUST ABOVE BOTH SLIDING DOORS ON THE DRIP RAIL SHEET METAL WAS RAISED ,AND THE CHALKING WAS CRACKED WHICH PERMITTED WATER TO ENTER THE INTERIOR SHEET METAL. THIS CAUSED CORROSION. DODGE CORPORATION STATED THEY WOULD ONLY CHALK IT AGAIN, AND WOULD GIVE NO FURTHER WARRANTY FOR CORROSION OTHER THEN WHAT WAS OFFERED. THESE WERE OBVIOUS STRESS POINTS. ALSO, RIGHT SIDE DOOR DID NOT AUTOMATICALLY CLOSE ALL THE TIME. IT CYCLED 3/4 OF THE WAY AND OPENED AGAIN. DRIVER'S DOOR IF CLOSED AFTER USING THE AUTOMATIC LOCK BUTTON WOULD UNLOCK WHEN CLOSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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