Dodge Grand Caravan Complaints (2001)

298 consumer complaints on file.

#10091141September 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING NORMALLY LESS THAN .2 MILES FROM THE HOUSE. THE SPEED LIMIT IS 40 MPH. THE ROADS WERE DRY. MY WIFE HEARD AND "EXPLOSION" AND PULLED OFF THE ROAD BELIEVING THAT SHE HAD A BLOW OUT. THE CAR STALLED. NOT KNOWING WHAT THE PROBLEM WAS, ALL THE TIRES WERE INFLATED, SHE RETURNED HOME. BY THE TIME SHE RETURNED TO THE HOUSE THERE WAS NO TRANSMISSION FLUID IN THE VEHICLE. I HAD IT TOWED TO A REPAIR SHOP (BUDDIES AUTOMOTIVE 410-679-6300) THE REPAIR SHOP INDICATED THAT THE PIN THAT DODGE USES IN THE DIFFERENTIAL IS UNDERSIZED AND HOLLOW, AND THAT IT HAD SHEARED OFF SENDING PARTS THROUGH THE CASING OF THE TRANSMISSION. THE TRANSMISSION IS BEING REPLACED. THE REPLACEMENT IS BUILT BY A COMPANY WHO HAS PERFORMED STUDIES ON THE TRANSMISSION AND HAS MODIFIED THIS SECTION OF THE TRANSMISSION TO MAKE THEM SAFE AND RELIABLE. IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE FEEL FREE TO CALL ME. THE VEHICLE IS A 2001 GRAND CARAVAN EX, WITH A 3.3L ENGINE AND A 4 SPEED AUTOMATIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083764September 14, 2004
AIR BAGS:FRONTAL
THE AIR BAG WARNING LIGHT CAME ON WHILE DRIVING BECAUSE THE CLOCK SPRING WAS DEFECTIVE. THIS RESULTED IN AIR BAG MALFUNCTIONING. THE CLOCK SPRING WAS REPLACED, BUT THE FAILURE RECURRED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088264August 20, 2004
AIR BAGS:ON-OFF SWITCH ASSEMBLY
DODGE 2001 GRAND CARAVAN IR BAG WARNING LIGHT STAYED ON. HAD TO HAVE THE CLOCKSPRING REPLACED AS IT HAD FAILED. THIS WAS A RECALL ITEM ON 1996-1999 CHRYSLER PRODUCTS MADE IN CANADA AS WAS MY VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083540August 20, 2004
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A RATTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. DEALER EXAMINED THE VEHICLE, AND FOUND THAT THE SWAY BAR LINKS BROKE. THIS PROBLEM OCCURRED TWICE.*AK THE SWAY BAR LINK, BUSHINGS AND NUTS WERE ALL REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087319August 5, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT ANY SPEED AIR BAG LIGHT STAYED ON. DEALER EXAMINED THE VEHICLE, AND FOUND THAT THE CLOCKSPRING WAS DEFECTIVE. CLOCKSPRING WAS REPLACED FOUR TIMES. ALSO, DASHBOARD LIGHTS AND HEADLIGHTS CAME AND OFF WHENEVER THEY WANTED TO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086203August 4, 2004
STEERING:RACK AND PINION
TURNING LEFT IN MY 2001 DODGE GRAND CARAVAN BECAME ALMOST IMPOSSIBLE, WHEN I COULD GET IT TO TURN IT WOULD MAKE A LOUD NOISE. WE HAD TO HAVE THE RACK & PINION STEERING REPLACED AT LESS THAN 50,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083040July 31, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PROBLEM IS PASSENGER SIDE POWER DOOR. POWER WORKS, BUT DOES NOT RELEASE FROM MOTOR WHEN YOU USE IT MANUALLY. DEALER SAYS OUT OF WARRANTY, REPAIR COST $300-$350. ((38,000 MILES). WHEN DOOR CLOSES BY POWER NOW, NEEDS STRENGTH TO FIGHT POWER OF MOTOR. WHAT HAPPENS IF A CHILD GETS CAUGHT IN POWER DOOR CLOSING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080708July 9, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY 2001 CARAVANS A/C HAD GONE OUT A LITTLE OVER 1 YEAR AFTER I BOUGHT IT. I GUESS IT WASN'T THEIR PROBLEM TO REPORT OR INFORM US WHEN WE PURCHASED THIS VEHICLE THAT THERE WAS AN EXTENDED WARRANTY THROUGH THE DAIMLER CORP DUE TO A POSSIBLE A/C PROBLEM). ON THIS MODEL MINIVAN THE MIDDLE WINDOWS ON THE SLIDING DOORS DO NOT OPEN AND THE BACK WINDOWS ONLY OPEN A SLIVER SO MY 2 YEAR OLD SON WAS PRACTICALLY BAKING THE MIDDLE SEAT WITH NO AIR CIRCULATING AND NO WINDOWS TO OPEN FOR VENTILATION. MY LETTER SENT TO DAIMLER/CHRYSLER IS BELOW AND I AM VERY UPSET ABOUT THE PROFESSIONALISM AND CUSTOMER SATISFACTION I HAVE OR HAVEN'T RECEIVED AS I HAVE SENT THEM TWO LETTERS, COPY OF MY BILL ETC. AND I HAVE NOT HEARD ONE RESPONSE FROM DAIMLER DAIMLER CHRYSLER ATTENTION: REIMBURSEMENT I PURCHASED A 2001 DODGE GRAND CARAVAN IN SEPTEMBER 2001 IT WAS A USED VAN WITH 19,000 + MILES AND SOME ORIGINAL WARRANTY STILL REMAINING. WE PURCHASED WHAT WE THOUGHT AND WERE TOLD TO BE AN ADDITIONAL 75,000 OF WARRANTY COVERING US TO 100,000. I HAVENT HAD THE VAN TWO YEARS AND MY A/C COMPRESSOR HAS GONE OUT AT ONLY 83,000 MILES WE BROUGHT IT TO A DEALER ON JULY 29, 2003 TO REPLACE THE A/C COMPRESSOR AND TO CHECK WITH OUR WARRANTY COMPANY, WHICH WE WERE THEN TOLD THAT OUR WARRANTY EXPIRED AT 75,000 MILES. I WAS EXTREMELY IRRITATED. I COMMUTE 120 MILES A DAY AND LIVING WITHOUT A/C IN THE SUMMER CANNOT BE DONE SO I HAD THE COMPRESSOR ASSEMBLY KIT REPLACED IN THE TUNE OF $1,094.00 THEN AS AN ADDED SLAP IN THE FACE I RECEIVED YOUR LETTER ON AUGUST 5, 2003 STATING THAT YOU KNOW OF THE A/C PROBLEMS THE 2001-2003 MODELS ARE HAVING BUT YOU WILL ONLY PAY TO FIX THEM IF YOU HAVENT GONE OVER AN UNKNOWN EXTENDED 70,000 MILES. I AM WRITING THIS LETTER TODAY TO ASK TO BE REIMBURSED FOR THE REPAIR OF MY AIR CONDITIONER. I HAVE ATTACHED A COPY OF THE WORK ORDER SHOWING THE REPAIR AND COST AS STATED IN YOUR LETTER. SINCERELY, [XXX] [XXX]. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079145July 1, 2004
AIR BAGS
RECENTLY FOUND OUT THAT MY 2001 DODGE GRAND CARAVAN HAS A BAD CLOCK SPRING. WITHOUT REPLACING THE CLOCK SPRING THE AIR BAG WILL NOT DEPLOY. I HAVE NOT YET REPLACED THE SPRING SO COST ARE UNKNOWN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078987June 29, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT WILL LIGHT UP WHEN DRIVING. HAD VEHICLE SERVICED AND CLOCKSPRING WAS REPLACED. THIS ITEM HAS BEEN RECALLED ON MY OTHER VEHICLE SAME MAKE AND YEAR DIFFERENT MODEL. WONDERING WHY IT HAS NOT BEEN RECALLED FOR THIS VEHICLE AS WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078671June 23, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CLOCK SPRING FAILURE. AIRBAG LIGHT CONSTANTLY GOING OFF AND ON. CONTACTED MANUFACTURER-STATED THAT NO RECALL ON MY VEHICLE, BUT THERE WERE SOME RECALLS FOR THAT YEAR AND MODEL, BUT MINE WAS NOT MANUFACTURED DURING THAT TIME FRAME. (???) TOLD THAT THE AIRBAG WOULD NOT WORK WHEN LIGHT WAS ON. RECALL NEEDED!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078701June 23, 2004
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2001 DODGE CARAVAN WITH 49000 HAS A CRACKED FRAME. I HAVE NEVER HAD A COLLISION IN THIS VEHICLE. THE CAR IS UNSAFE TO DRIVE. MY VEHICLE HAS ONLY BEEN SERVICED BY DODGE SINCE BOUGHT IN DEC 2001. DODGE REFERRED ME TO AN AUTO BODY SHOP FOR REPAIR, AND SAID IF REPAIRS WERE EXPENSIVE TO TURN THE CAR OVER TO MY INSURANCE COMPANY. I EMAILED DODGE AND THEY REPLIED THAT BECAUSE MY VEHICLE IS OVER 3YRS OLD OR 36,000 MILES I AM NOT COVERED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074499May 30, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH THE DRIVER SIDE AND PASSENGER SIDE POWER WINDOWS HAVE FAILED WITH LESS THAN 51000 MILES AND 3 YEARS OF SERVICE ON THE VAN. THE WINDOWS START OFF BEING INTERMITTENT AND SLOW THEN EVENTUALLY FAIL, THE AMOUNT OF TIME FROM FIRST PROBLEM TO TOTAL FAILURE IS ABOUT A YEAR, BY THAT TIME THE WARRANTY RUNS OUT! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074475May 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:MECHANICAL
STARTED 2001 GRAND CARAVAN EX AFTER SHOPPING RUN,ABS AND TRACTION CONTROL CHECK LIGHTS REMAINED ON. PULLED OVER TWICE AND RESTARTED,SAME LIGHTS STAYED ON. VEHICLE HAD 26,078 MILES ON IT WHEN THIS OCCURRED. CHECKED BRAKE FLUID LEVEL,O.K. LUCKILY FOR OUR FAMILY,THE VEHICLE STILL HAD ENOUGH BRAKE PEDAL PRESSURE,THOUGH COMPROMISED (SQUISHY,NOT FIRM, SECURE AND CONTROLLED AS IT WAS PRIOR TO THE OCCURRENCE), AND THE BRAKES COULD STILL BE USED TO STOP VEHICLE. CHECK THE VEHICLE AGAIN AFTER A FEW HOURS(CHECKED BRAKE FLUID AGAIN, ABS FUSE CHECKED-OUT O.K.,STARTED VEHICLE)NO CHANGE. NO CHANGE THE NEXT DAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072852May 19, 2004
SEAT BELTS:REAR/OTHER, SEAT BELTS
THE RELEASE BUCKLES ON THE 2ND AND 3RD ROW SEATS OF 2001 DODGE GRAND CARAVAN ARE ABOVE THE BUCKLE AND CAN UNLATCH THE SEAT BELT BY OCCUPANTS ARMS OR OBJECTS IN THE SEAT IN AN ACCIDENT. THIS IS A DANGEROUS SITUATION AND NEEDS TO BE RECALLED ON ALL MODELS WITH THESE GEN3 CHRYSLER BELT BUCKLES. THE MINIVANS USUALLY CARRY CHILDREN WHO ARE ALL AT RISK. THE 2004 AND 2005 MODELS OF THE DODGE AND CHRYSLER MINIVANS NOW HAVE THE GEN4 BELT BUCKLES WITH THE RECESSED RELEASE BUCKLES IN THE 2ND AND 3RD ROW SEATS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072905May 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
1. THERE WERE NO WARNING SIGNS, ACCORDING TO THE MECHANIC IT WASN'T GOING BAD IT JUST WENT. 2. I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC WHEN SUDDENLY THE VEHICLE JUST STOPPED MOVING. I WAS MERGING INTO TRAFFIC AND INSTEAD OF GETTING OUT AND GOING I GOT OUT AND ALMOST GOT HIT. THE CAR COMING TOWARDS ME SLAMMED ON THE BREAKS AND WAS ABLE TO SWERVE AROUND ME. 3. THE REAR PLANITARY GEAR WELD FAILED, THIS FAILURE WAS DESCRIBED AS A SUDDEN CATASTROPHIC FAILOR. THE VEHICLE COULD NOT BE PUT INTO PARK. IT WAS TOWED INTO THE DEALERSHIP THEY SAID THE FLUID WAS BAD AND THE FILTER CLOGGED. THE VEHICLE HAS 55,000 MILES THEY SAY THE 7/70 WARRENTY DIDNT APPLY TO MY MODEL. THE SECOND MECHANIC SAID THERE WAS NOTHING WRONG WITH THE FILTER OR THE FLUID THAT THEY HAVE TO REPLACE A LOT OF THESE PART THE WELDS FAIL ALOT. I CALLED DIAMLER/CHRYSLER AND TOLD THEM WHAT THE MECHANIC SAID THAT I WANTED TO SEND THEM BACK THE PART THAT SHOWED THAT THE FAILURE WAS MANUFACTURER'S DEFECT THEY EXPLAINED TO ME THAT IT DIDN'T MATTER THAT IT WHY IT FAILED JUST THAT IT WAS OUT OF WARRANTY AND THEY DON'T WANT TO SEE THE PART. I WAS LUCKY THE NEXT PERSON MAY NOT BE. THE VEHICLE IS 2001 DODGE GRAND CARAVAN SPORT. SO FAR THE HATCH DOESN'T WORK WHEN THIS PART FAILED I WAS ALSO NOTIFIED THAT THE WHEEL CYLINDER ON THE REAR BRAKES FAILED AND THAT COULD HAVE CAUSED FIRE TO THE VEHICLE THE DEALERSHIP WANTED 4.000 PLUS TAX TO FIX THESE PROBLEMS. THE ENTIRE REAR BRAKING SYSTEM HAD TO BE REDONE AND THE TRANSMISSION HAD TO BE REBUILT. I HAVE DECIDED NOT TO DEAL WITH FIXING THE HATCH SO IT OPENS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072717May 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I HEARD A WHINING NOISE COMING FROM TRANSMISSION, WITHOUT WARNING THE TRANSMISSION COMPLETELY WENT OUT. I ONLY HAVE 38K MILES ON MY VAN. THE BRAKES WENT OUT AT 20K MILES AND THEY ALREADY NEED REPLACED. THE WINDOWS STICK INTERMITTENTLY, AND WON'T ROLL UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068470May 7, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I OWN A 2001 GRAND CARAVAN SPORT. AT 35,000 MILES I BROUGHT IT TO A DEALER FOR THE 30,000 MILE CHECK AND TO SERVICE A GRINDING NOISE IN THE AC UNIT AND A SHUDDER WHEN TURNING AT SLOW SPEEDS. THEY FIXED THE AC AND SHUDDER BY TRUING THE ROTORS AND NEW PADS, HOWEVER THEY ALSO SAID THERE WAS A BULLETIN OUT ON THE STEERING PUMP AND THE UNIT WAS ON BACK ORDER...WOULD CALL WHEN IT CAME IN...YEAH RIGHT. AFTER AN ATTEMPT ON MY PART 3 MONTHS LATER TO LOCATE THIS PUMP, I GAVE UP TRYING AND CONTINUED DRIVING. AT 54,000 MILES, I AGAING BROUGHT IN MY CAR BECAUSE THE AC COMPRESSOR FAILED DUE TO ANOTHER BULLETIN ON THE PCM UNIT. I INQUIRED ABOUT FIXING THE OLD PROBLEM WITH THE PUMP AND THEY ADMITTED THEY MADE A MISTAKE BY NOT ORDERING THE PUMP OR CONTACTING ME BUT THEY WOULD NOT HONOR THE REPAIR BECAUES IT WAS NOW OUT OF WARRANTY AND THEY WOULD HAVE TO PAY FOR IT...EVEN THOUGH IT WAS UNDER WARRANTY WHEN I BROUGHT IT IN AND THEY ADMIT TO THEIR MISTAKE!!! NEVER AGAIN FOR DODGE...IN FACT, WE ARE SELLING IT TO BUY A HONDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067873April 26, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE HAS 37000 MILES AND HAS HAD FRONT BRAKES REPLACED (25000 MILES) / NEW DRIVER SIDE POWER WINDOW MOTOR ASSY. INSTALLED (NOT UNDER WARRANTY @ COST OF $210 +) / FRONT SWAY BAR REPAIRED (NOT UNDER WARRANY EITHER) AND NOW THE AIR CONDITIONONG IS NOT WORKING.....DEALER SAYS IT WILL HAVE TO REPLACE THE COMPLETE SYSTEM...ESTIMATE IS FOR $1,284 PLUS TAX!!!) ARE YOU KIDDING ME! I HAVE NO FAITH IN THE DODGE GRAN CARAVAN PRODUCT. THIS IS A $30K VEHICLE. IT SHOULD NOT BE HAVING THESE KIND OF ISSUES W/ ONLY 37000 HIGHWAY MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067735April 23, 2004
SEAT BELTS:REAR/OTHER
WHEN INVOLVED IN AN ACCIDENT MY SONS SEAT BELT UNLATCHED CAUSING HIM TO BE THROWN FOWARD, LUCKLY HE SURVIVED THE ACCIDENT WITH ONLY BUMBS, CUTS AND BRUISES. THE REPAIR SHOP TOLD ME THE BELT SEAMED FINE, BUT I HAVE BEEN BOTHERED BY THIS EVER SINCE AND DID MY OWN RESEARCH TO DISCOVER THAT THIS IS A KNOW PROBLEM AND THEY NO LONGER USE THIS TYPE OF BUCKLE. CRYSLER REFUSED TO CHANGE MY BUCKLES TO THE NEW KIND AND I FEAR IF IN ANOTHER ACCIDENT IT COULD BE FATAL.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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