Dodge Charger Complaints (2009)

175 consumer complaints on file.

#10478484October 3, 2012
STEERING, AIR BAGS
DRIVING CAR WHEN USING BLINKERS THE STEERING WOULD LOCK UP WHEN YOU GAVE IT QUICK JERK IT WOULD SNAP AND BE OK TO DRIVE TOOK IT TO SHOP THEY TELL ME I NEED NEW STEERING COLUMN .THAT MINE IS TOO LONG FOR THE CAR TECH MEASURED 34.5 MAX IS 34+/-.7. THEN TELLS ME THE HOUSING WAS BROKE AND CLOCK SPRING WAS LOOSE THEY PUT A NEW CLOCK SPRING IN AND TOLD ME I STILL NEED TWO MORE PARTS SCM AND SAS .THIS WAS AT A DODGE DEALERSHIP.QUOTED ME 2850.00 FOR NEW STEERING COLUMN DON'T THINK SO. JUST FOR THE CLOCK SPRING PUT IN COST 530.93. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468262July 30, 2012
WHEELS, TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE VALVE STEM HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC INSPECTED THE VALVE STEM AND STATED THAT IT FRACTURED DUE TO CORROSION. THE REAR DRIVER'S SIDE VALVE STEM WAS ALSO CORRODED. THE VALVE STEMS WERE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 09/11/12*LJ UPDATED 09/13/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458715May 16, 2012
STEERING
I WAS PULLING INTO A PARKING SPOT AT WORK WHEN IT FELT LIKE I LOST POWER STEERING. I WAS ABLE TO FORCE THE CAR TO TURN TO AVOID HITTING ANOTHER VEHICLE. HOWEVER, BECAUSE THE PARKING LOT WAS ALMOST EMPTY, I DID TRY DRIVING TO SEE IF IT WAS ACTUALLY LOSS OF POWER STEERING. EVERY TIME I TURNED TO THE LEFT, I HEARD A CLICKING NOISE, BUT IT DIDN'T FEEL LIKE THE POWER STEERING WAS GONE ANYMORE. RIGHT AFTER WORK I DROVE THE CAR TO THE GARAGE I DEAL WITH. WHILE DRIVING I NOTICED THAT THE TURN SIGNAL WOULD NOT DISENGAGE. THE MECHANIC FOUND THAT THE CLOCK SPRING WAS BROKEN. HE INFORMED ME THAT THE CLOCK SPRING CONTROLS THE AIRBAG ALONG WITH OTHER FEATURES. I FEEL THIS IS VERY DANGEROUS! IT COULD HAVE BEEN A DISASTER IF I HAD BEEN TRAVELING AT A HIGH RATE OF SPEED WHEN THE CLOCK SPRING BROKE. THE MECHANIC TOLD ME THAT THE CLOCK SPRING IS MADE OF PLASTIC. I'M NOT SURE WHY SOMETHING SO IMPORTANT WOULDN'T BE MADE OF SOMETHING A LITTLE MORE DURABLE. I FEEL THERE SHOULD BE A RECALL FOR THIS PART BEFORE SOMEONE IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458734May 16, 2012
STEERING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR REPEATEDLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT REPAIR SHOPS AND THE CONTACT WAS INFORMED THAT THE LIGHT WOULD STOP ILLUMINATING IF SHE CONTINUED TO DRIVE THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS BEING EXAMINED FOR ROUTINE MAINTENANCE WHEN SHE WAS INFORMED THAT THE TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457621May 7, 2012
SUSPENSION
REAR CHASSIS BOLTS ON FRONT MAIN SUBFRAME WHERE IT JOINS TO THE MAIN CHASSIS (ENTIRE FRONT SUSPENSION MOUNTS TO THIS SUBFRAME) FAILED FROM WHAT APPEARS TO BE INTERNAL CORROSION. BOLT FAILURE LED TO 2" DROP OF THE REAR OF THE SUB-FRAME. INSIDE OF WASHERS HAD CORROSION, OUTSIDE EDGES DID NOT. STEERING WAS DIMINISHED, BINDING AND SLUGGISH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454853April 11, 2012
ENGINE AND ENGINE COOLING
THIS IS A DODGE CHARGER IN THE AUSTIN INDEPENDENT SCHOOL DISTRICT'S POLICE FORCE FLEET. AFTER PERFORMING ROUTINE MAINTENANCE AND UPON START UP, THE AUTO BEGAN TO HAVE A HARD ENGINE KNOCK. AFTER FURTHER INVESTIGATION WE FOUND THAT A VALVE SEAT HAD FAILED AND ENTERED THE PISTON CYLINDER CAUSING A CATASTROPHIC ENGINE FAILURE. THE ENGINE IS A 5.7 HEMI. THIS IS THE SECOND DODGE 5.7 HEMI TO HAVE THIS TYPE OF ENGINE FAILURE IN LESS THEN A YEAR, AND AT ABOUT THE SAME ENGINE MILEAGE. THESE CARS ARE PURSUIT VEHICLES, AND IF THIS FAILURE HAD BEEN AT A HIGHER SPEED SERIOUS INJURE, OR DEATH COULD HAVE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449550February 28, 2012
STEERING
WHEN OPERATING STEERING BECAME DIFFICULT TO CONTROL. EXAMINATION BY A CERTIFIED MECHANIC DISCLOSED A LEAK IN THE POWER STEERING HOSE WHICH WAS FOUND ON LATER YEAR SIMILAR VEHICLE ENGINE. CRIMPING WAS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448165February 16, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. THE CONTACT STATED THAT THE CHECK ENGINE AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHTS ILLUMINATED WHILE DRIVING APPROXIMATELY 30 MPH. THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447876February 14, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFLATED THE REAR PASSENGER TIRE TO THE PROPER PRESSURE; HOWEVER, THE WARNING INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE THIRD TIME AND THE REAR PASSENGER TIRE WAS REPLACED. THE MALFUNCTION PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446222February 2, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. THE CONTACT STATED THE ELECTRONIC THROTTLE CONTROL LIGHT ILLUMINATED INTERMITTENTLY AND CAUSED THE VEHICLE TO STALL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND A DIAGNOSTIC TEST WAS PERFORMED. A FAILURE CODE INDICATED THAT THE FAILURE WAS DO TO THE COOLING SYSTEM, BUT THE MECHANIC DID NOT REPLACE ANY PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445429January 26, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. THE CONTACT WAS DRIVING 30 MPH WHEN ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE CONTACT STATED THAT IT WOULD TAKE SEVERAL ATTEMPTS TO START THE VEHICLE AND THE KEY WOULD HAPHAZARDLY RELEASE FROM THE IGNITION, CAUSING THE VEHICLE TO STALL. THE CONTACT STATED THAT THE FAILURE WOULD RECUR AT LEAST EIGHT TIMES WITHIN A WEEK. THE DEALER WAS CONTACTED AND THEY STATED TO THE CONTACT THAT THERE WERE NO RECALLS AVAILABLE FOR THE VEHICLE, AND RECOMMENDED HAVING THE IGNITION SWITCH MODULE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443201January 9, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. WHILE PARKED, THE ELECTRONIC THROTTLE CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438905December 7, 2011
ENGINE AND ENGINE COOLING
I PURCHASED THIS VEHICLE USED IN SEPTEMBER 2010. THE VEHICLE HAD A CLEAN CAR FAX REPORT WHEN I BOUGHT THE VEHICLE. I DROVE THE VEHICLE TO WORK ON SATURDAY AND BACK HOME SATURDAY EVENING AND PARKED THE CAR IN THE DRIVEWAY. WHEN I WENT TO START THE CAR ON MONDAY TO TAKE MY KIDS TO SCHOOL THE CAR DID NOT START. I HAD THE CAR TOWED TO AN INDEPENDENT MECHANIC ASSUMING IT MUST HAVE BEEN THE STARTER. TO MY DISMAY THE MECHANIC TOLD ME I NEEDED A COMPLETE VALVE JOB FOR $2,000.00 HE TOLD ME TO TAKE THE CAR TO THE DEALER TO SEE IF THE CAR WAS UNDER WARRANTY FOR ENGINE FAILURE CAUSE IT IS NO WAY A 2009 SHOULD NEED A THIS TYPE OF WORK THIS SOON. HE CHARGED ME $84.00 FOR HIS INSPECTION FEE AND DIAGNOSIS. I HAD THE CAR TOWED TO JEEP /CHRYSLER DODGE DEALERSHIP IN ONTARIO CALIFORNIA WHERE THEY TOLD ME THE SAME DIAGNOSIS EXCEPT IT WOULD COST ANY WHERE FROM $2,000.00- $4500.00 FOR THE REPAIR. THE DEALER CHARGED A FEE OF $384.00 JUST TO COME UP WITH THE EXACT SAME DIAGNOSIS THE INDEPENDENT MECHANIC PREVIOUSLY TOLD ME FOR A FEE OF $84.00. I HAVE CONTACTED CHRYSLERS CORPORATE OFFICE 12/07/2011 AND EXPECT A CALL BACK WITHIN 24 HOURS. TO ADD INSULT TO INJURY I HAD THE DEALER ATTEMPT TO INCLUDE THE REPAIR OF A TIMING BELT AND TENSIONER FOR $400 THAT I DID NOT EVEN NEED. FORTUNATELY I HAD INSPECTED THE BELT MYSELF AND WAS TOLD BY THE INDEPENDENT MECHANIC THAT THE BELT AND TENSIONER ARE IN PERFECT WORKING ORDER. I ADDRESSED THIS WITH THE SERVICE ADVISOR AND HE TOLD ME I MIGHT AS WELL GET IT DONE BECAUSE IT IS DUE AT 100K MILES. I AM DISGUSTED THAT THE DEALER WOULD TRY TO TAKE ADVANTAGE OF A CUSTOMER IN NEED OF HELP. THIS UNETHICAL ATTEMPT TO GET MORE MONEY FROM ME MADE ME QUESTION WHAT OTHER FRAUDULENT REPAIRS ARE ON MY ESTIMATE. I BELIEVE DODGE SHOULD STAND BY THEIR PRODUCT AND DO THE RIGHT THING. I AM PREPARED TO GO TO THE MEDIA IF CHRYSLER DOES NOT DO THE RIGHT THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438142December 2, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. WHILE PARKED, THE CONTACT ATTEMPTED TO TURN THE IGNITION ON BUT THE KEY WOULD NOT TURN. IN ADDITION, THE CONTACT NOTICED THAT THE KEY FOB, WHICH WAS ATTACHED TO THE KEY, WOULD NOT UNLOCK THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE KEY FOB WOULD HAVE TO BE REPLACED. THE KEY FOB WAS REPLACED, BUT THE KEY CONTINUED TO BECOME STUCK IN THE IGNITION. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,812.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434058November 3, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT WHITE SMOKE EMITTED FROM THE UNDERNEATH THE HOOD. THE TEMPERATURE GAUGE SUDDENLY INCREASED TO HOT. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC. THE ENGINE CYLINDERS WERE REPLACED DUE TO A DEFECTIVE HEAD GASKET. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT EXPERIENCED THE IDENTICAL FAILURE ON THE DAY IT WAS REPAIRED. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC FOR THE SECOND TIME WHERE THE HEAD GASKET WAS REPLACED. THE FAILURE OCCURRED FOR THE THIRD TIME AND THE VEHICLE WAS CURRENTLY BEING REPAIRED BY A DIFFERENT INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10433698October 31, 2011
ENGINE AND ENGINE COOLING
VEHICLE MADE LOUD BANG FROM ENGINE COMPARTMENT AND BEGAN TO LOOSE SPEED FROM 58 MPH. VEHICLE COMPLETELY SHUT OFF AFTER EMITTING AN ACRID BURNING SMELL. TOWED TO THOMAS DODGE WHO STATES"ENGINE LOCKED UP". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428465October 4, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE CONTACT CHANGED A FUSE AND WAS ABLE TO START THE VEHICLE, BUT THE BLOWER MOTOR AND DEFROSTED WERE INOPERABLE. THE DEALER ADVISED THE CONTACT THAT THE WIRING HARNESS HAD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 58,000. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423905September 6, 2011
TIRES, WHEELS
I WAS TRAVELING DOWN THE INTERSTATE AND THE VALVE STEM ON THE LEFT REAR TIRE DISAPPEARED CAUSING RAPID DEFLATION OF THE TIRE. I WAS TRAVELING AT HIGHWAY SPEEDS AND THIS HAPPENED ON A BRIDGE THAT WAS A MILE LONG WITH NO PLACE TO STOP. AFTER INSTALLING THE "DONUT" SPARE I ENTERED TIRE INTO MY GPS TO FIND A LOCATION FOR REPAIR SINCE I WAS STILL 500 MILES FROM HOME. THE TIRE SHOP I FIRST STOPPED AT DISMOUNTED THE TIRE AND DIAGNOSED THE CAUSE AS THE NUT THAT HOLDS THE VALVE STEM / TIRE SENSOR IN THE WHEEL CAME OFF. HE INFORMED ME THAT THE TIRE WAS RUINED AND HE HAD NO REPLACEMENT IN THAT SIZE AVAILABLE. ADVISED ME TO THE NEAREST SHOP IN ANOTHER TOWN THAT MIGHT HAVE A TIRE MY SIZE. HE ALSO INSPECTED THE OTHER VALVE STEMS AND FOUND 2 OF THE 3 REMAINING RETAINING NUTS CRACKED AND ADVISED ME TO GET MY VEHICLE IN A DEALERSHIP FOR REPAIRS DUE TO IMMANENT FAILURE OF MORE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422767August 31, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE CHARGER. THE CONTACT ATTEMPTED TO START THE VEHICLE AND IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422805August 31, 2011
ENGINE AND ENGINE COOLING
I PURCHASED A 2009 DODGE CHARGER IN 4/11. I JUST PERFORMED THE FIRST OIL CHANGE FOR ME ON 8/28/11. I NOTICED WHILE REMOVING THE OIL PLUG, THAT IT WAS VERY TIGHT AND HARD TO LOOSEN. AFTER REMOVING THE PLUG AND OIL, I INSTALLED THE PLUG BACK INTO THE OIL PAN AND IT WOULD NOT TIGHTEN ALL THE WAY. I REALIZED THERE WAS A LOT OF ALUMINUM DEBRIS ON THE SEAL OF THE PLUG WHICH WOULD BE FROM WHEN SOMEONE CROSS THREADS AND STRIPS THE THREADS OF THE OIL DRAIN PLUG HOLE. THE LAST ENTITY TO DO AN OIL CHANGE ON THIS VEHICLE WAS THE DEALER I PURCHASED THIS CAR FROM. WHEN CONFRONTED ABOUT THIS, THE SERVICE MANAGER AT THE DEALER TOLD ME IT WAS "COMMON" FOR THESE DRAIN PLUGS TO STRIP OUT AFTER A FEW OIL CHANGES. THIS IS UNACCEPTABLE AS I SHOULD NOT BE ALREADY HAVING TO REPLACE THE OIL PAN ON A VEHICLE WITH 52000 MILES ON IT AND A CLEAR VIOLATION OF SAFETY FOR THE ENVIRONMENT. WEAKLY BUILT OIL PANS CAN BE EASILY STRIPPED AND END OF LEAKING OIL OUT ONTO THE GROUND WHICH IS UNACCEPTABLE AND HAZARDOUS TO THE ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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