Dodge Charger Complaints (2013)

367 consumer complaints on file.

#10538653September 3, 2013
ELECTRICAL SYSTEM
VEHICLE MAIN COMPUTER EXECUTED JUST ABOUT EVERY WARNING CODE AFTER START UP. THIS INCLUDED A WARNING NOT TO DRIVE VEHICLE. THIS IS THE SECOND EPISODE OF THIS NATURE WITH THIS VEHICLE, THE FIRST OCCURRING ON THE FIRST DAY OF OWNERSHIP. THE VEHICLE HAS BEEN IN THE DEALERSHIP SERVICE DEPARTMENT 13 OF THE FIRST 60 DAYS OF OWNERSHIP. THE DEALER "DISCONNECTED THE NEGATIVE BATTERY TERMINAL" AND ERASED TROUBLE CODES ON ADVISEMENT FROM THE MANUFACTURER. THE MANUFACTURER HAS DEEMED THIS AN ADEQUATE REPAIR PROCEDURE AND WANTS TO RELEASE THE VEHICLE BACK TO US. WE FEEL THAT THIS IS NOT AN ADEQUATE REPAIR PROCESS AND DUE TO THE NATURE AND SCOPE OF THE COMPUTER CONTROLS AND SUBSEQUENT ERROR REPORTING BY THE COMPUTER, THAT DRIVING THIS VEHICLE MAY BE DANGEROUS. WHEN THESE CONCERNS WERE BROUGHT FORTH TO CHRYSLER LLC CUSTOMER SERVICE DEPARTMENT, I ASKED THE AGENT IF SHE (AND CHRYSLER LLC) WERE SATISFIED WITH ASSUMING ANY SUBSEQUENT LIABILITIES THAT MAY ARISE FROM OPERATING THIS VEHICLE IN ITS CURRENT CONDITION, SHE SAID THEY DO. WE ARE NOW BEING FORCED TO RETURN OUR RENTAL LOANER CAR AND DRIVE THIS VEHICLE WHICH MAY NOT IN FACT BE SAFE OR RELIABLE. WE STRONGLY FEEL THAT CHRYSLER LLC HAS BREACHED ITS IMPLIED WARRANTY OF MERCHANTABILITY. THIS VEHICLE DOES NOT MEET THE CRITERIA FOR FITNESS FOR A PARTICULAR PURPOSE. CHRYSLER LLC HAS NOT OFFERED A "BUY BACK", OR REPLACEMENT VEHICLE. WE HAVE PURCHASED ROUGHLY $80,000 WORTH OF CHRYSLER VEHICLES IN THE PAST 12 CALENDAR MONTHS, WE WILL NOT BUY ANOTHER IF THIS MATTER IS NOT RESOLVED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531600July 24, 2013
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE CONTACT ACTIVATED THE REMOTE STARTING SYSTEM. THE VEHICLE THEN ACCELERATED AND CRASHED INTO A POLE. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD CONTACT HIM BUT THE CONTACT HAD NOT HEARD FROM THE INVESTIGATOR. THE FAILURE MILEAGE WAS 3,500. UPDATED 09/24/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10524731July 14, 2013
EXTERIOR LIGHTING
HEADLIGHT DEFECT. BRAND NEW VEHICLE. DRIVERS SIDE HIGH BEAM MUCH TOO HIGH. HIGH BEAM ONLY SERVES TO LIGHT TREES IN FRONT OF VEHICLE WHEN USED. REPORTED TO SELLING DEALER, AND LEFT CAR FOR SERVICE. SERVICE WRITER STATED THAT THEY HAD CORRECTED THE PROBLEM. BY "ADJUSTING THE HIGH BEAM". AFTER PICKING VEHICLE UP, AND TESTING THE HEADLIGHTS, I FOUND THAT WHAT HAD BEEN DONE IS ADJUSTING THE ENTIRE DRIVER'S SIDE HEADLIGHT DOWN SUCH THAT THE LOW BEAM WAS UNUSABLE. IN EFFECT, WHAT THEY HAD DONE WAS ADJUSTED THE DRIVER'S SIDE HEADLIGHT SO THAT THE HEIGHT OF THE DRIVER'S SIDE HIGH BEAM MATCHED THE PASSENGER'S SIDE HIGH BEAM. I RETURNED TO THE SERVICING DEALER, AND SHOWED THEM PHOTOGRAPHS OF THE LIGHT PATTERNS RESULTING FROM THEIR ADJUSTMENTS. THEY WERE AT A LOSS AS TO HOW TO CORRECT THE PROBLEM. THEY STATE THAT THEY HAVE CONTACTED THE MANUFACTURER IN AN EFFORT TO GET PERMISSION TO REPLACE A DEFECTIVE HEADLIGHT ASSEMBLY. UPON LAST CHECKING WITH DEALER, MANUFACTURER HAD NOT GIVEN PERMISSION TO REPLACE THE DEFECTIVE HEADLIGHT ASSEMBLY. SEARCHES ON THE INTERNET SHOW OTHER INSTANCES OF THIS PROBLEM FOR THIS SPECIFIC VEHICLE TYPE. IT APPARENTLY CAN AFFECT EITHER THE DRIVER'S OR PASSENGER'S SIDE HEADLIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524326July 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THERE WAS A LOUD BANG. THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE AND THEY WERE UNABLE TO SHIFT THE VEHICLE INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER AND THE DEALER STATED THAT THE DRIVE SHAFT HAD BECOME FRACTURED BETWEEN THE TRANSMISSION AND THE TRANSFER CASE. THE DEALER STATED THAT THE MANUFACTURER WANTED THEM TO SEND THE ENTIRE TRANSMISSION BACK TO BE INSPECTED INSTEAD OF REPAIRING IT. THE MANUFACTURER WAS GOING TO SEND AN ENTIRELY NEW TRANSMISSION, DRIVE SHAFT AND TRANSFER CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 5,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520241June 17, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ADJUSTABLE PEDALS ERRONEOUSLY AND INDEPENDENTLY ADJUSTED WHILE TRAVELING AT VARIOUS SPEEDS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513924May 28, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE DOORS WOULD BECOME LOCKED INDEPENDENTLY. THE CONTACT LEFT THE KEYS INSIDE THE VEHICLE AND THE KEYLESS FEATURE THAT WAS TO ALERT THAT THE KEY FOB WAS STILL INSIDE THE VEHICLE FAILED. THE FIRE DEPARTMENT WAS CALLED TO FORCIBLY ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THEY WERE UNABLE TO RECREATE THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 2,900. THE CURRENT MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487444December 5, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WHEN APPLIED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT THUMB AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,700.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Dodge Charger