Dodge Charger Complaints (2013)

367 consumer complaints on file.

#10734155July 15, 2015
ELECTRICAL SYSTEM
2013 DODGE CHARGER. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM PROBLEMS AND ALTERNATOR RECALL ISSUES. *SMD THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE RADIO, LIGHTS AND DASHBOARD INFORMATION. HE TURNED THE VEHICLE OFF AND BACK ON AGAIN, AND EVERYTHING WENT BACK TO NORMAL. HOWEVER, ONE DAY WHILE DRIVING, THE LIGHTS, WINDSHIELD WIPERS AND HORN STARTED TO MALFUNCTION, THE VEHICLE STARTED TO LOSE POWER, SO HE PULLED OVER TO THE SIDE OF THE ROAD. AS HE STEPPED OUT OF THE VEHICLE, HE NOTICED SMOKE COMING FROM THE TRUNK. HE OPENED THE TRUNK AND OBSERVED AND EXTREMELY LARGE FIRE. HE TRIED TO PUT THE FIRE OUT, BY USING A COAT, BUT CONSEQUENTLY, HE RECEIVED FIRST DEGREE BURNS ON HIS HAND. THE POLICE AND FIRE DEPARTMENT WERE CALLED TO THE SCENE. SEVERAL DAYS LATER, THE CONSUMER RECEIVED A CALL FROM AN INSPECTOR WHO STATED THE FIRE WAS A RESULT OF THE ELECTRICAL SYSTEM GOING BAD. THE CONSUMER RECEIVED A RECALL REGARDING THE ALTERNATOR, WHICH DESCRIBED THE ISSUE HE EXPERIENCED. *JB UPDATED 09/10/15*LJ
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10732880July 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723784June 6, 2015
ELECTRICAL SYSTEM
I NOTICED SOMETHING STRANGE WAS GOING ON WITH MY CAR WHEN MY STEREO WOULD NO LONGER WORK, SO I CALLED THE DEALER IN WHICH I PURCHASED IT FROM WHO TOLD ME THERE WAS A RECALL ON THE ALTERNATOR. THIS WAS THE FIRST I HAD HEARD OF THIS, AND I HAE RECEIVED ZERO INFORMATION FROM ANYONE CONCERNING THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722260May 29, 2015
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN, I'M WRITING THIS COMPLAINT ABOUT MY AGENCY FAILING TO SET AN APPOINTMENT AND FOLLOWING BACK IN ORDER TO GET A RECALL APPOINTMENT SET. I'M IN DESPERATE NEED OF ASSISTANCE AND GUIDANCE AS TO WHAT STEPS I SHOULD TAKE NEXT FOR THE RECALL ON MY CAR TO GET FIXED. I CALLED MAY 4TH 2015 TO SOUTH POINT AGENCY 5210 IH-35 SOUTH AUSTIN TEXAS 78745 [XXX] AND GOT IN CONTACT WITH THE SO THEY SAY PERSON IN CHARGE OF RECALL APPOINTMENTS. HER NAME IS [XXX], SHE WAS NOT VERY POLITE AND COMMUNICATED WITH ME THAT THERE WAS A VERY LONG LINE AND SHE WOULD CALL ME WHEN THE PART WAS IN. NO NAME, RECALL NUMBER, CAR VIN , NO INFORMATION WAS TAKEN DOWN. I CALLED ONE WEEK LATER DUE TO NOT RECEIVING A FOLLOW BACK LIKE PROMISED ABOUT MY STATUS AND SHE YET AGAIN MENTIONED SHE WOULD CALL ME BACK. IT'S BEEN A MONTH NOW. SHE HAS NOT FOLLOWED BACK, NO APPOINTMENT HAS BEEN SET, I'M CONCERNED FOR MY SAFETY AND MY VEHICLE HAS BEEN ACTING DIFFERENTLY. PLEASE GUIDE ME TO WHAT STEP I SHOULD TAKE NEXT. I WILL SEND THIS COMPLAINT AND CALL THE MANAGER OF THE AGENCY AT THIS TIME AS WELL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720997May 22, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD, NECK, BACK, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10721047May 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715580May 11, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
04/15/2015 THERE WAS A MUTUAL ACCIDENT OR FAULTY DUE TO SECOND DRIVER BEING BLINDED BY A TRUCK ON A MERGE INTO A DRIVE THRU BANKING AT PNC BANK N 87TH AND COTTAGE GROVE CHICAGO, ILLINOIS. I WAS SITTING IN THE TURN AND THE OTHER CAR HIT THE VEHICLE AT 45 MPH ON A 30 MPH SPEED LIMIT. THERE WAS MINIMAL DAMAGE TO THE OTHER DRIVERS FRONT BUMPER, ALSO STRUCTURAL DAMAGE TO MINE. HOWEVER, THE ENTIRE BUMPER FELL OFF THE VEHICLE, THERE IS APPROXIMATELY 4500 DOLLARS WORTH OF REPAIRS TO BE DONE. AT ANY RATE THE BUMPER SHOULD HAVE SUSTAINED A DENT OR CRACK NOT THE ENTIRE BUMPER FALL OFF AND ALL PLASTIC PIECES HOLDING IT TOGETHER EITHER. WHAT IT IS WITH A 20K + CAR THAT A HIT EVEN AT THAT SPEED WOULD TAKE THE ENTIRE BUMPER OFF A CAR AND ALL PIECES HAVE TO BE REPLACED ALONG WITH THE CONDENSER. THAT'S A REALLY BUM DEAL FOR A CAR THAT SUPPOSED TO BE SAFE. IT CAN'T HANDLE NOTHING. BUT AN OLDER CAR CAN PLEASE INVESTIGATE CAR STRUCTURE FOR DEFECTS. OBVIOUSLY THERE IS AND NOT FAIR AT ALL PLEASE ALLOW MANUFACTURE TO DO REPAIRS NOT FAIR AT ALL. WHO MAKES A BUMPER ON ANY CAR PLASTIC AND THE SCREWS TOO. PLEASE HELP NOT FAIR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10715331May 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715202May 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714660May 5, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE IN PARK WITH THE KEY IN THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED. AS A RESULT, THE CONTACT WAS UNABLE TO ENTER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714685May 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713390April 28, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WITHIN MINUTES OF TURNING OFF THE VEHICLE, THE ENGINE COULD NOT BE RESTARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE BATTERY SAVER MODE MESSAGE WAS DISPLAYED. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE BATTERY WAS REPLACED. AFTER THE REPAIR, THE INSTRUMENT PANEL GAUGES FAILED AND THE MESSAGE BATTERY SAVER MODE WAS DISPLAYED. THE CONTACT DETECTED A BURNING ODOR AGAIN AND DISCOVERED FLAMES COMING FROM THE ALTERNATOR. THE CONTACT EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10712744April 24, 2015
STRUCTURE:BODY:TRUNK LID, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
THE TRUNK OF THE CAR OPENS INTERMITTENTLY. DOES NOT OPEN WILL DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706631April 20, 2015
AIR BAGS
MY WIFE WAS INVOLVED IN A HEAD-ON ACCIDENT YESTERDAY AFTER ANOTHER DRIVER CROSSED THE CENTER LINE. THE OTHER DRIVERS AIRBAGS IN HIS 2014 CHEVY VOLT DEPLOYED. BUT, THE AIRBAGS IN MY WIFE'S 2013 DODGE CHARGER DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10701889March 26, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694023March 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692719March 7, 2015
ELECTRICAL SYSTEM
I RECEIVED SAFETY RECALL P60 FROM CHRYSLER IN EARLY DECEMBER 2014. THE SAFETY RECALL INDICTED THAT THE PARTS REQUIRED WERE NOT AVAILABLE AND THAT THEY WOULD CONTACT ME WHEN THE REMEDY PARTS ARE AVAILABLE. I HAVE HEARD NOTHING. I CONTACTED CHRYSLER TODAY 3/7/15 AND THEY INDICATED THEY HAVE NO IDEA AS TO WHEN THIS SITUATION WOULD BE REMEDIED. GIVEN THE FACT THAT THIS IS AN ALTERNATOR SITUATION WHICH COULD CAUSE THE CAR TO UNEXPECTEDLY SHUTDOWN OR CATCH FIRE, IT DOES NOT APPEAR AS THOUGH THIS SITUATION IS BEING TAKEN SERIOUSLY BY CHRYSLER / DODGE. I WOULD LIKE A REMEDY TO THIS SITUATION IMMEDIATELY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691472March 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 4V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR FOR SEVERAL MONTHS. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691648March 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/7/15*CN UPDATED 04/09/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681360February 4, 2015
ELECTRICAL SYSTEM
MY VEHICLE HAS A SAFETY RECALL ON THE ALTERNATOR SINCE NOVEMBER 2014, THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING HOME FROM THE STORE. I CALLED CHRYSLER THE NEXT DAY TO INFORM THEM OF THIS EVENT AND I WAS GIVEN A CASE NUMBER AND PUT ON A LIST. I USE MY CAR DAILY FOR WORK AND CAN'T BE WITHOUT IT SO I AM WONDERING HOW LONG DOES IT TAKE TO GET IN PARTS TO FIX IT. MY CHILDREN AND I ARE IN DANGER EVERY TIME WE HAVE TO GO SOME WHERE UNTIL THIS MATTER IS RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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