Country Coach Inspire Complaints

14 consumer complaints on file.

#10682318February 9, 2015
STEERING
I RECENTLY SUBMITTED AN ON LINE FORM ABOUT A VEHICLE I HAVE THAT HAD A SAFETY PROBLEM THAT SHOULD BE A RECALL BUT IT ISN'T. I RECEIVED AN ANSWER THAT JUST REFERRED ME TO A HOT LINE NUMBER TO CALL. SINCE I AM HEARING IMPAIRED, THE PHONE DOES NOT WORK FOR ME, DO YOU HAVE AN ADDRESS WHERE I CAN SEND A LETTER WITH ALL MY DETAILS? I WOULD APPRECIATE AN ADDRESS THAT I CAN WRITE A LETTER TO. THANK YOU. THE CONSUMER STATED THE POWER STEERING FAILED SUDDENLY WHILE HER HUSBAND WAS DRIVING. THE RV WAS EXTREMELY DIFFICULT TO STEER. THE COST TO REPAIR THE STEERING ISSUE WAS $10,197.95. HOWEVER, THE CONSUMER WAS REIMBURSED $7,813.37 BY THE EXTENDED WARRANTY INSURANCE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605216June 23, 2014
STEERING
POWER STEERING ASSIST SYSTEM FAILED. STEERING ALL BUT LOCKED UP. LUCKILY WE WERE ON A STRAIGHT ROAD. IF WE WERE ON A CURVED ROAD, WE MOST LIKELY WOULD HAVE HAD AN ACCIDENT, BECAUSE WE COULD NOT TURN THE STEERING WHEEL. THERE IS A RECALL ON COUNTRY COACH MOTORHOMES 2006-2008 AFFINITY AND MAGNA MODELS, FOR THIS EXACT POWER ASSIST STEERING SYSTEM PROBLEM. MY 2006 INSPIRE 360 HAS THE EXACT SAME CHASSIS AND POWER ASSIST SYSTEM AS THE THOSE THAT HAVE BEEN RECALLED. WE HAVE BEEN SITTING HERE AT REPAIR SHOP ABOUT 1000 MILES FROM HOME, FOR OVER A WEEK NOW WAITING FOR THE PARTS TO COME FROM UNITED KINGDOM. MECHANIC TELLS ME IT IS GOING TO COST OVER $9,000 TO REPAIR. THAT'S ALOT OF MONEY FOR US. MY QUESTION IS: "WHY IS THIS NOT COVERED UNDER THE RECALL ?" IT IS THE EXACT SAME CHASSIS AND POWER ASSIST SYSTEM AS THE 2006-2008 AFFINITY AND MAGNA MODELS, WHICH HAVE BEEN RECALLED FOR THIS SAME PROBLEM. THIS PROBLEM IS EXTREMELY DANGEROUS AND THEY SHOULD BE TAKEN OFF THE ROAD, UNTIL REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594182May 27, 2014
EQUIPMENT, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 COUNTRY COACH INSPIRE RV EQUIPPED WITH A NORCOLD REFRIGERATOR 1200LRIM. THE CONTACT STATED THAT THE COIL UNIT ON THE REFRIGERATOR WAS LEAKING CAUSING IT TO OVER HEAT. THE REFRIGERATOR WAS INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE REFRIGERATOR WAS NOT REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 50,000. UPDATED 10/24/14*CN THE CONSUMER STATED THE DEALER INSTALLED A NEW RETROFIT DEVICE AND NEW CIRCUIT BOARD AT THE EXPENSE OF THE OWNER. UPDATED 04/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401263May 17, 2011
STEERING, EQUIPMENT:MECHANICAL
2005 COUNTRY COACH / INSPIRE- SUDDEN LOSS OF STEERING AND CONTROL OF MOTOR HOME DUE TO COMPLETE FAILURE OF POWER TAKE OFF AND PUMPS. THE GEARS HAVE NO LUBRICATION AND COMPLETELY STRIPPED RESULTING IN A SUDDEN AND COMPLETE FAILURE OF STEERING CAPABILITY THIS STRANDED US IN THE MIDDLE OF I10 WEST BLOCKING TRAFFIC ON THE INTERSTATE. UPDATED 05/26/11 *BF *TR UPDATED 2/9/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275116June 27, 2009
ENGINE AND ENGINE COOLING:ENGINE
ALLISON TRANSMISSION PTO POWERED HYDRAULIC COOLING FAN PUMP DRY SHAFT SPLINES WORN 50%-60%. WILL HAVE TO BE REPLACED WITH NEW PUMP AND WET KIT UPGRADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275024June 26, 2009
STEERING
TL*THE CONTACT OWNS A 2005 COUNTRY COACH INSPIRE RV. THE CONTACT STATED THAT THE PTO WAS DETERIORATED BECAUSE IT WAS DRY LUBRICATED. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER, BUT SPECULATED THAT IF THE COMPONENT WAS WET LUBRICATED, THE FAILURE WOULD BE CORRECTED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270202May 28, 2009
STEERING, ENGINE AND ENGINE COOLING
WHILE TRAVELING TO ALASKA IN OUR 2005 COUNTRY COACH INSPIRE WE HAD A TRANSMISSION OIL COOLER FAILURE WHICH CAUSED THE ENGINE COOLANT TO DRAIN INTO THE TRANSMISSION AND CAUSING IT TO FAIL. WE HAD TO BE TOWED 100 MILES TO A REPAIR FACILITY IN COBURG, OR, WHERE THE FOUND THAT BESIDES THE OIL COOLER, THE CHARGE AIR COOLER AND THE CHELSEA PTO WERE ALSO DEFECTIVE AND HAD TO BE REPLACED. THE PTO ON OUR UNIT DRIVES BOTH THE FAN AND THE POWER STEERING. IT IS THE SAME UNIT PRESENTLY ON RECALL FOR THE CC MAGNA AND INFINITY MODELS. THE REPLACEMENT FOR THE DEFECTIVE PTO WHICH WAS A DRY SPLINE IS A WET UNIT SO THAT SPLINE FAILURE WILL NOT OCCUR IN THE FUTURE. IF THE DEFECTIVE PTO HAD NOT BEEN FOUND AT THIS TIME. THE SPLINES WOULD HAVE FAILED COMPLETELY RESULTING IN THE LOSS OF POWER STEERING WHICH COULD BE FATAL. THE DEFECTIVE UNIT IS AT PACIFIC POWER PRODUCTS, COBURG, OR. OUR UNIT ONLY HAS 39,000 MILES ON IT AT THIS TIME. IT IS MY UNDERSTANDING THAT CHELSEA ADVISED CC THAT THESE UNITS ONLY HAD A LIFE OF 30,000 MILES BUT THEY CHOSE TO IGNORE THIS AND FAILED TO ADVISE OWNERS OF THE POTENTIAL FOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254332January 8, 2009
VISIBILITY
THE DRIVER'S SIDE THERMOPANE WINDOW WAS MANUFACTURED WITH A DEFECTIVE SEALING MECHANISM. THIS RESULTS IN THE WINDOW PERMANENTLY FOGGING AND PREVENTING THE DRIVER FROM VIEWING THE OUTSIDE OR THE SIDE MIRROR. THIS PROBLEM HAS OCCURRED ON A GREAT MANY OF THE VEHICLE WINDOWS MANUFACTURED BY GE-SI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224874April 18, 2008
EXTERIOR LIGHTING, TIRES
TL*THE CONTACT OWNS A 2004 COUNTRY COACH INSPIRE. THE CONTACT STATED THAT THE DEALER COULD NOT HONOR NHTSA CAMPAIGN ID NUMBER 07V241000 (EXTERIOR LIGHTING) IN A TIMELY MANNER BECAUSE THE PARTS ARE ON BACK ORDER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 32,000. UPDATED 05/06/08. *LJ THE CONSUMER ALSO EXPERIENCED A TIRE BLOWOUT WITH HIS TOYO TIRES. UPDATED 05/06/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206176October 18, 2007
VISIBILITY
TL*THE CONTACT OWNS A 2004 COUNTRY COACH INSPIRE. THE FRONT DRIVER SIDE WINDOW WOULD FOG. AS A RESULT, THE CONTACT WAS UNABLE TO SEE THE REAR VIEW MIRROR. THE DEALER STATED THAT THE RUBBER SEAL ON THE FRONT DRIVER SIDE DUAL PANE WINDOW FAILED. AS OF OCTOBER 18, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE ENGINE SIZE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203338September 18, 2007
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 COUNTRY COACH INSPIRE. THE CONTACT DID NOT RECEIVE A NOTICE REGARDING NHTSA CAMPAIGN ID NUMBER 07V241000 (EXTERIOR LIGHTING). HE CALLED THE MANUFACTURER AND THEY STATED THAT NO RECALL WAS AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 23,000. UPDATED 01-14-08. *KB UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203226September 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
UNABLE TO SEE DASHBOARD DISPLAY/WARNING LIGHTS IN DAYTIME. HAVE COMPLAINED SINCE JANUARY 2005. ALL COUNTRY COACH "INSPIRE" MODELS 2005-2006,2007 HAVE SAME PROBLEM. HAVE BEEN TOLD A FIX IS BEING WORKED ON, BUT TO DATE NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202055September 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 COUNTRY COACH INSPIRE. THE CONTACT STATED THAT ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALER INITIALLY STATED THAT THEY WOULD REPAIR THE VEHICLE FOR FREE, BUT HAVE SINCE CHANGED THEIR MIND. THE CONTACT HAS FOUND SEVERAL COMPLAINTS FOR THIS FAILURE ON THE SAME YEAR, MAKE, AND MODEL AS HIS VEHICLE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185302March 16, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*- THE CONTACT OWNS A 2005 COUNTRY COACH INSPIRE ,AND STATED THAT THE WINDOWS KEPT GETTING FOGGY. THE VEHICLE HASDDUAL PAINT WINDOWS ,AND THE DEALS BREAKAWAY ALLOWED THE MOISTURE TO GET INSIDE TO FOG THE WINDOWS. IT WAS NOT POSSIBLE TO CLEAN THE WINDOWS DUE TO THE FACT THAT THERE WAS FOG BETWEEN THE PANES OF GLASS. THE FAILURE AND CURRENT MILEAGE WERE BOTH 11,477. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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