Chrysler Town and Country Complaints (1993)

214 consumer complaints on file.

#10153782March 27, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE BRAKES ON THE VEHICLE COMPLETELY FAILED. THERE IS A RECALL, #96V099000 CONCERNING THE ANTILOCK BRAKES; HOWEVER THE DEALER INFORMED THE CONTACT THE FAILURE WAS NOT PART OF THE RECALL. AN INDEPENDENT REPAIR SHOP INDICATED THE FAILURE WAS IN FACT THE RECALLED PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148373January 23, 2006
EQUIPMENT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE HAD MY ABS PUMP REPLACED 4 TIMES UNDER THE RECALL. MOST OF THE TIME THE FILTER ALSO MUST BE REPLACED. WE HAVE SPENT ALMOST $500 ON THIS RELATED REPAIR. WHEN I CALLED THE CUSTOMER ASSISTANCE LINE I WAS TOLD THEY HAD A "COMMITMENT NOT TO ASSIST" AND THAT "THEY WILL NOT HELP". THIS IS COMPLETELY UNACCEPTABLE. TO NOT PROVIDE ANY RECOURSE ON THIS IS PATHETIC. IN ADDITION TO COSTING US ADDITIONAL MONEY, THIS FAILURE HAS PUT ME AND MY FAMILY AT RISK. THE LAST TIME IT FAILED, I CRACKED A BONE IN MY FOOT BECAUSE I HAD TO HIT THE BRAKES SO HARD. TO TREAT A CUSTOMER LIKE THIS IS COMPLETELY UNACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10146975January 5, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 96V099000 REGARDING THE ABS BRAKES. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE CONTACT SPOKE TO THE MANUFACTURER, WHO HAS CONFIRMED THAT PARTS WERE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111778February 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCED A PROBLEM WITH THE ABS BRAKE SYSTEM. DRIVER WAS UNABLE TO PUSH THE BRAKE PEDAL DOWN BEFORE STARTING THE VEHICLE. THERE WAS A SHORT IN THE CONTROLLER ANTI-LOCK BRAKE SYSTEM. OWNER CONTACTED THE DEALER, WHO SAID THE PARTS NEEDED TO REPAIRED. THIS DEFECT WAS NO LONGER AVAILABLE THROUGH CHRYSLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091986September 13, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER RECEIVED RECALL 96V099000 CONCERNING ABS BRAKE FAILURE. CONSUMER HAD A CONCERN THAT ABS LIGHT STAYED ON, ILLUMINATING WHILE DRIVING, AND THE BRAKE PEDAL WILL NOT DEPRESS. VEHICLE HAD BEEN TO DEALER ON THREE SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083126August 2, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
REAR HEATER HOSE WEAR TOO EASILY, CAUSING BREAKAGE IN THE HIGH PRESSER HOSE TO REAR HEATING COILR DUR TO NO PRTECTION FROM THE NATURAL ELIMENTS , CONSIDERING THAT THE VEH. IS A 4X4 ALL WHEEL DRIVE THIS MAY CAUSE ANTI-FREEZ FLUID LEAGAGE WITHOUT OWNERS KNOWLEDGE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10074209May 25, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL NO.#96V099000, HYDRAULIC ANTI-SKID SYSTEM: THE MANUFACTURER CONTINUED TO REPLACE THE DEFECTIVE PART WITH THE SAME EXACT PART. THE PART WAS REPLACED FIVE TIMES WITH IN A TWO YEAR PERIOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065363March 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 25 MPH VEHICLE CAUGHT ON FIRE INSIDE OF THE TRANSMISSION. DUE TO SEVERE FIRE DAMAGE VEHICLE WAS TOTALED. NO INJURIES REPORTED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10057887February 6, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WIPER BLADES SHUT DOWN WHILE DRIVING. *LA RECALL#99V189000 THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPLACEMENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048550December 11, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REQUEST FOR REIMBURSEMENT FOR REPAIRS PERFORMED TO ABS SYSTEM.*MR WHILE DRIVING THE ABS LIGHT AND BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE IT WAS DETERMINED THAT THE ABS PUMP FAILED. ABOUT EIGHT MONTHS LATER THE BRAKES FAILED AND THE VEHICLE WAS TAKEN TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043971October 15, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL 96 V 099 000 ABS BRAKE REPAIRS FAILED 3 TIMES AFTER THE RECALL PARTS WERE REPLACED. AT TIME OF THE LAST FAILURE IT ALMOST CAUSED AN ACCIDENT BECAUSE THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN BRAKE PEDAL WAS DEPRESSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040766September 26, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
RECALL#96V099000 CONCERNING ABS CONTROL UNIT/MODULE. THE DEALER WOULD DO REPAIRS, BUT WAS CHARGING FOR THE REPLACEMENT OF THE PART. DEALER STATED THAT BRAKE PROBLEM WOULD NOT BE SOLVED WITHOUT REPLACING ABS CONTROL UNIT/MODULE. CONSUMER REQUESTED A CALL BACK. MANUFACTURER WOULD NOT COVER THAT PART BECAUSE IT WAS NOT WITHIN THE WARRANTY TIME PERIOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033542August 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS WHILE DRIVING IN HOT TEMPERATURES WITHOUT WARNING. CAUSE UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024824August 7, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
A FEW MONTHS AGO THE CONSUMER RECEIVED A RECALL NOTICE# 99V213000 SUBJECT: LIFT SUPPORT BRACKET. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. DURING THE REPAIR, THE OWNER NOTICED A CRACK WHERE THE LIFT CONNECTED TO THE GATE. THE MECHANIC SAID IT HAD NOTHING TO DO WITH THE RECALL. RECENTLY, THE LIFTGATE WAS OPENED. IT SEPARATED AND FELL ON THE OWNER. THE OWNER REQUESTED A CALL BACK. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10028688July 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT, ELECTRICAL SYSTEM
ABS BRAKES FAILED AND VAN WOULD NOT STOP. A ON GOING PROBLEM THAT STARTED IN 1995 AND STILL CONTINUES TO THE PRESENT 2003. DEALERSHIP HAS HAD VECHICLE TO REPAIR PROBLEM EVERYYEAR UNTIL 2000. MY ABS BAKE LIGHT STILL COMES ON AND I HAVE HAD 10-TEN COMPLETE BRAKE JOBS DONE TO MY VAN. THE DEALERSHIP HAS HAD MY VAN FOR ALMOST 2 YEARS FOR REPAIR AND WE COULD NOT USE IT. I NEED HELP BRAKES ARE FAILING AGAIN AND JUST AFTER 5000 MILES. I CAN NOT GET ANYONE TO TAKE MY VAN IN ON TRADE FOR ANOTHER VECHICLE. I NEED HELP SO NO ONE WILL BE SERIOUSLY INJURED. WE HAVE HAD TO MANY NEAR MISSES WITH THE BRAKES FAILING. THANK YOU ROBERT PHELPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021123June 5, 2003
EXTERIOR LIGHTING:FOG LIGHTS
THE FOG LAMP LENSES ON MY 1993 CHRYSLER TOWN & COUNTRY MINIVAN KEEP FALLING OFF. THERE IS AN ENGINEERING DESIGN DEFECT IN THAT THE LENS ARE GLUED IN AND NOT HELD IN BY SCREWS. AT ABOUT THE 8-10 YEAR TIME PERIOD, THE GLUE DETERIORATES AND THE LENS FALL OFF WHILE DRIVING. THIS IS A VERY COMMON PROBLEM IN ALL 1993 AND 1994 CHRYSLER TOWN AND COUNTRY MINIVANS. THE LOCAL CHRYSLER DEALERSHIP WANTS $106 PLUS LABOR TO REPLACE A SINGLE LENS. I HAVE CALLED AND WRITTEN TO CHRYSLER COMPLAINING ABOUT THIS PROBLEM, BUT THEY INSIST THAT SINCE THE VEHICLE IS OUT OF WARRANTY, THEY CAN DO NOTHING TO HELP. I BELIEVE THIS TO BE A SAFETY ISSUE AND REQUEST YOUR ASSISTANCE IN GETTING CHRYSLER TO FIX THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015380April 8, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTI-LOCK BRAKE SYSTEM FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009675March 3, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE LIGHT AND ABS LIGHT ILLUMINATED, AND ALL OF A SUDDEN THE VEHICLE HAD NO BRAKES, CONSUMER HAD TO HIT A CURVE TO STOP THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770057November 23, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING BELT SIMPLY SLIPPED OFF. I AM LUCKY NOT TO HAVE BEEN ON THE EXPRESSWAY. I PULLED THE CAR TO A SAFE AREA, BUT STRAINED MY NECK IN THE PROCESS. I HAVE NOW LEARNED THAT CHRYSLER HAS UPDATED THIS STEERING BELT SYSTEM WITH A PRODUCT THAT BOLTS THE BELT TO THE FRONT PULLEY ACTING AS A GUIDE RAIL. WHICH OTHER CARS HAVE? I WOULD LIKE TO FIND OUT IF THIS IS AN OFFICIAL RECALL AND THIS IS WHY I'M COMMUNICATING WITH YOU. I HOPE YOU CAN HELP ME FIND OUT. THIS SITUATION IS VERY DANGEROUS IF NOT UPDATED/FIXED WITH THE NEW GUIDE RAIL PARTS. THANK YOU! PLEASE E-MAIL ME WITH WHATEVER YOU CAN TELL ME! DT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#769896November 19, 2002
STRUCTURE:BODY:TRUNK LID
REAR LIFTGATE SUPPORT FAILURE DAMAGED INTERNALLY. DEALER SAID NO RECALL. THIS IS SAFETY HAZAROUS BECAUSE CHILDREN WERE PRESENT. DT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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