Chrysler Town and Country Service Bulletins
1,011 manufacturer communications on file.
- August 16, 2017•Document ID: 10224693Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9003681
- Date Added:
- October 24, 2022
- Manufacturer:
- CHRYSLER
SummaryRestraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2013 Chrysler 2002013 Chrysler 300+ 37 moreAssociated Documents - August 11, 2017•Document ID: 10224738Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 0807317
- Date Added:
- October 24, 2022
- Manufacturer:
- CHRYSLER
SummaryCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. When testing batteries and charging systems, the correct battery tester and charger must be used. Dealers must follow service information for the proper procedures when testing the charging system and batteries. Also, the dealer must follow warranty policies and procedures for proper reimbursement for battery replacement. Refer to the appropriate regional warranty manual to obtain specific warranty reimbursement requirements. This may include specific data which must be recorded and/or specific documentation which may be required to be attached to the work order. In the event the warranty policies and procedures are not followed, warranty reimbursement could be declined or charged back.
Associated Products (7)Associated Documents - August 2, 2017•Document ID: 10224681Service Bulletin/Repair InstructionsBACK OVER PREVENTION; STEERING; AIR BAGS; PARKING BRAKE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003756
- Date Added:
- October 24, 2022
- Manufacturer:
- CHRYSLER
SummaryRain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose (Sensor must get a voltage from 9V to 16V) 2. Functional Checks Rain--> Steering column switch is in auto mode (sensor is active) it is necessary to splash water on the sensitive surface of the sensor to trigger wipes. check the same for different sensitivities When the rain sensitivity is increased (for example from level 0 to level 1), as an acknowledgement a single wipe is seen. (This is not a phantom wipe) and this single wipe is not seen when the rain sensitivity is decreased (from higher level to lower level) Light--> Steering column switch is in auto mode (sensor is active) block the light coming on the sensor from outside of the vehicle (use a opaque object), the head lamps should be activated 3. If the sensor seems functional, it is ideal to remove the silicon gel pad from the sensor, replace it with the new silicon gel pad instead of replacing the whole sensor. When servicing the LRSM please replace the silicon gel pad with a new silicon gel pad (PN 68224945AA) instead of replacing the whole sensor.
Associated Products (14)Associated Documents - July 19, 2017•Document ID: 10223721Service Bulletin/Repair InstructionsWHEELS; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
- Mfr Comm. #:
- 9003357
- Date Added:
- October 17, 2022
- Manufacturer:
- CHRYSLER
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block. Ensure the torque on the 5 (OFA) bolts are torqued to 12nm.
Associated Products (18)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and CountryAssociated Documents - June 28, 2017•Document ID: 10219847Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003749
- Date Added:
- September 15, 2022
- Manufacturer:
- CHRYSLER
SummaryRA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Associated Products (5)Associated Documents - June 28, 2017•Document ID: 10219844Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 9003747
- Date Added:
- September 15, 2022
- Manufacturer:
- CHRYSLER
SummaryLoad Floor Cover Assembly For bent or damaged hinges, MOPAR now offers a Hinge Kit separate from load floor. Kit number is 68306694AA and can be used for all load floor hinges.
Associated Products (5)Associated Documents - June 28, 2017•Document ID: 10138872Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003749
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryRA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Associated Products (27)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 moreAssociated Documents - June 28, 2017•Document ID: 10138869Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 9003747
- Date Added:
- June 4, 2018
- Manufacturer:
- CHRYSLER
SummaryLoad Floor Cover Assembly For bent or damaged hinges, MOPAR now offers a Hinge Kit separate from load floor. Kit number is 68306694AA and can be used for all load floor hinges.
Associated Products (5)Associated Documents - June 21, 2017•Document ID: 10138863Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003357
- Date Added:
- June 4, 2018
- Manufacturer:
- FIAT
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 moreAssociated Documents - June 14, 2017•Document ID: 10219831Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- September 15, 2022
- Manufacturer:
- JEEP
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (86)2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 66 moreAssociated Documents - June 14, 2017•Document ID: 10138856Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Mfr Comm. #:
- 9003413
- Date Added:
- June 4, 2018
- Manufacturer:
- ALFA
SummaryAccelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Associated Products (85)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 65 moreAssociated Documents - June 7, 2017•Document ID: 10219830Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- 9003109
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (183)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 moreAssociated Documents - June 7, 2017•Document ID: 10138855Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- 9003109
- Date Added:
- June 4, 2018
- Manufacturer:
- CHRYSLER
SummaryWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (77)2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Jeep Wrangler2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City+ 57 moreAssociated Documents - June 1, 2017•Document ID: 10219868Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-006-17
- Date Added:
- September 15, 2022
- Manufacturer:
- DODGE
SummaryClunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.
Associated Products (2)Associated Documents - June 1, 2017•Document ID: 10138893Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 02-006-17
- Date Added:
- June 4, 2018
- Manufacturer:
- CHRYSLER
SummaryClunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.
Associated Products (2)Associated Documents - March 29, 2017•Document ID: 10217529Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- 9003059
- Date Added:
- August 8, 2022
- Manufacturer:
- CHRYSLER
SummaryPark Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Associated Products (19)Associated Documents - March 29, 2017•Document ID: 10217524Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Mfr Comm. #:
- 9003696
- Date Added:
- August 8, 2022
- Manufacturer:
- ALFA ROMEO
SummaryDoor Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (112)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 92 moreAssociated Documents - March 29, 2017•Document ID: 10139997Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 9003059
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryPark Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Associated Products (23)Associated Documents - March 29, 2017•Document ID: 10139992Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- 9003696
- Date Added:
- June 11, 2018
- Manufacturer:
- JEEP
SummaryDoor Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (105)2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Jeep Wrangler2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City+ 85 moreAssociated Documents - March 18, 2017•Document ID: 10217569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 04-001-17
- Date Added:
- August 8, 2022
- Manufacturer:
- DODGE
SummaryFailure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
Associated Products (22)2011 Chrysler 2002011 Chrysler 3002011 Chrysler 300C2011 Chrysler Sebring2011 Chrysler Town and Country2011 Chrysler Voyager2011 Dodge Avenger2011 Dodge Caliber2011 Dodge Challenger2011 Dodge Charger2011 Dodge Dakota2011 Dodge Durango2011 Dodge Grand Caravan2011 Dodge Journey2011 Dodge Nitro2011 Dodge Ram2011 Fiat 5002011 Jeep Compass2011 Jeep Grand Cherokee2011 Jeep Liberty+ 2 moreAssociated Documents