Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10214180January 8, 2008
STEERING
TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE STEERING RACK ON HIS VEHICLE MALFUNCTIONED. HIS WIFE STOPPED AT A STOP SIGN AND EXPERIENCED EXTREME DIFFICULTY WHEN ATTEMPTING TO MAKE A TURN. THE VEHICLE WAS DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 30,234. UPDATED 03/13/08. *LJ THE STEERING GEAR WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213796January 5, 2008
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:HUB
EXPERIENCED FRONT DRIVER SIDE WHEEL BEARING AND HUB FAILURE - REPLACED AT COST OF $350. INSPECTION DURING THIS REPAIR REVEALED THAT THE FRONT LOWER CONTROL ARM BUSHINGS HAD DETERIORATED AND WERE IN NEED OF REPLACEMENT AS WELL - PUT OFF $600 REPAIR UNTIL LATER DATE. 56,000 MILES 2004 PT CRUISER LIMITED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213542January 3, 2008
SUSPENSION:FRONT:WHEEL BEARING
CAR ONLY HAS APPX 55,000 MILES - BROUGHT CAR IN FOR OIL CHANGE AND TO FIX SLOW LEAK IN TIRE, WAS ADVISED THAT FRONT WHEEL BEARING HAS TO BE REPLACED. THIS IS A PART THAT SUPPOSEDLY SHOULD GET AT LEAST 85K WORTH OF USE BEFORE REPLACEMENT AND IS PART OF A COMPLETELY SEALED SYSTEM IN THE PT, SO THIS IS A RATHER DANGEROUS AND EXPENSIVE ($400) REPAIR FOR SUCH A "YOUNG" CAR.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213916January 3, 2008
VISIBILITY:GLASS, SIDE/REAR
2005 CHRYSLER PT CRUISER VEHICLE WITH A RECALL FOR REAR QUARTER GLASS. CONSUMER STATES THAT IN MAY SHE ORDERED THE PARTS TO GET THE RECALL REPAIR AND SHE CALLED TO SEE IF THEY WERE IN AND WAS TOLD THEY WOULD CONTACT HER. SHE HAS YET TO BE CONTACTED. *KB THE CONSUMER WAS TOLD THE PARTS WERE ON BACK ORDER. (RECALL# 07V149000)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213402January 2, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, VISIBILITY:WINDSHIELD
THE WINDSHIELD OF MY 2 YEAR OLD PT CRUISER HAS A VERY LARGE CRACK WHICH IS GETTING BIGGER EVERY DAY. THE COOLING SYSTEM FAILED AND THE VEHICLE OVERHEATED AFTER DRIVING A FEW MILES. THE DIAGNOSTIC ENGINE LIGHT CAME ON AND REMAINED ON. THE AC STOPPED WORKING. HUFFINES CHRYSLER CHARGED ME OVER $500 TO REPAIR THE COOLING SYSTEM.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213241December 31, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE
RIDING IN CAR AND SMELLED SOMETHING BAD (LIKE HOT BRAKES OR BURNING RUBBER OR PLASTIC). GRANDSON CRIED OUT FROM HIS CAR SEAT THAT SOMETHING BURNED HIM. STOPPED CAR IMMEDIATELY AND REMOVED GRANDSON, REAR PASSENGER SIDE INSIDE OF DOOR WAS EXTREMELY HOT AND HAD BEGUN TO PUCKER UP (LIKE MELTED PLASTIC). ELECTRIC WINDOW NOW DOES NOT WORK. TOOK IT TO DEALERSHIP 12-28-07 AND THEY SAY BECAUSE WE DO NOT HAVE AN EXTENDED WARRANTY, WE MUST PAY IN FULL, ESTIMATE IS >500.00. INSIDE OF DOOR PANEL BURNED COMPLETELY. ALSO SHOULD THE CAR NOT HAVE BLOWN A FUSE OR SOMETHING TO KEEP THIS FIRE FROM SPREADING AND CONTINUING BUT NO FUSES BLEW. WE ARE THANKFUL THAT WE ARE SAFE BUT WE ARE VERY UNHAPPY WITH PT CRUISERS AT THIS TIME. ALSO, I DOUBT THE DEALERSHIP WILL DO ANYTHING ABOUT THE HORRIBLE BURN SMELL. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10213296December 31, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. THE WINDSHIELD WIPER AND TURN SIGNALS DO NOT WORK. THE DEALER REPLACED THE WIPER SENSOR SWITCH, THE CLOCK SPRING IN THE STEERING WHEEL, AND THE INSTRUMENT CLUSTER, BUT THE FAILURES REMAIN. THE MANUFACTURER TOOK A COMPLAINT AGAINST THE DEALER AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE CURRENT MILEAGE WAS 27,080 AND FAILURE MILEAGE WAS 24,150. UPDATED 4/16/08 *CN THE MULTI-FUNCTION SWITCH WAS REPLACED. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213313December 31, 2007
SUSPENSION:FRONT:WHEEL BEARING
PURCHASED 2004 CHRYSLER PT CRUISER, USED WITH 31K MILES IN MAY, 2007. IN ABOUT JULY/AUGUST 2007, NOTICED A GRINDING NOISE WHEN MAKING A RIGHT TURN. IT GRADUALLY GOT WORSE AND BECAME NOTICEABLE WHEN THE CAR WAS GOING STRAIGHT AS WELL. IT FELT LIKE THE FRONT END WAS OUT OF ALIGNMENT. ON EXAMINATION AT DEALER, THEY HAVE INFORMED ME THAT BOTH FRONT WHEEL BEARINGS ARE BAD AND MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213196December 30, 2007
TIRES:TREAD/BELT
TBC SIGMA REGENT TOURING TIRE, TREAD SEPARATED FROM TIRE CAUSING THE WHOLE REAR DRIVER SIDE QUARTER PANEL AND REAR FASCIA TO BLOW OFF OF VEHICLE ,TIRES WERE PURCHASED A FEW YEARS AGO LESS THAN 20,000 MILES ON TIRES . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213046December 28, 2007
ENGINE AND ENGINE COOLING:ENGINE
ON DECEMBER 24, 2007 I TOOK MY 2007 PT CRUISER, THAT IS ONLY 6 MONTHS OLD, TO FIRESTONE TO BE CHECKED ON CAUSE I NOTICED I WAS LEAKING OIL. THEY PROCEEDED TO TAKE MY CAR PUT IT ON THE LIFT AND NOTICED IT WAS LEAKING DRAMATICALLY. THEY THEN TOLD ME THAT I HAD MAJOR ENGINE TROUBLE AND NEEDED TO HAVE IT CHECKED OUT. I WENT TO SEARS AUTO CENTER I PULLED IN FRONT WITHIN 10 MINUTES ALL THE OIL IN THE CAR WAS ON THE GROUND. I HAD THEM LOOK AT IT AND THEY SAID MY CAR HAS MAJOR ENGINE TROUBLE. I HAD MY CAR TOWED TO THE DEALERSHIP WHICH I BOUGHT IT. ON DECEMBER 26. 2007 I GOT A PHONE CALL SAYING THEY HAD TO ORDER THE SMALL BLOCK FOR THE CAR BECAUSE A BEARING IN THE CRANKSHAFT WENT AND BLEW THE BOTTOM HALF OF THE ENGINE OUT AND IT WOULD COST ABOUT $6,000 TO FIX. HE ALSO TOLD ME THE PART WOULD BE IN FRIDAY DECEMBER 28, 2007 BUT HE HAD NO IDEA WHEN IT WOULD GET DONE BECAUSE OF THE AMOUNT OF WORK THAT NEEDED DONE. I THEN CONTACTED CHRYSLER BECAUSE I FEEL UNSAFE IN A CAR THAT NO WARNING LIGHTS COME ON AND THAT NEEDED MAJOR ENGINE REPAIR WITHIN THE FIRST SIX MONTHS. AFTER IT'S FIXED I'M WORRIED IT IS GOING TO HAPPEN AGAIN. THEY ADVISED ME I COULD TRADE IT IN FOR SOMETHING ELSE BUT I WOULD HAVE TO CARRY THE BALANCED OWED OVER. THE DEALERSHIP DIDN'T WANT TO GIVE ME MUCH FOR IT. I CALLED CHRYSLER FINANCIAL AND THEY ADVISED ME TO CONTACT MY ATTORNEY GENERAL'S OFFICE TO SEE ABOUT A LEMON LAW OR A BUY BACK BECAUSE A CAR THAT IS ONLY 6 MONTHS OLD SHOULD NEED WORK THAT EXTENSIVE. I THEN CONTACTED CHRYSLER TO SEE IF THEY COULD JUST REPLACE THE CAR BECAUSE OF THE AMOUNT OF DAMAGE WAS DONE. THEY THEN ADVISED ME THEY WOULD SEND THE DEALERSHIP ALL THE PAPER WORK THAT IS NEEDED TO DOCUMENT THE DAMAGE AND FOR ME TO CONTACT THE ATTORNEY GENERAL'S OFFICE TO SEE IF THE COMPANY IS REQUIRED TO BUY BACK THIS VEHICLE THAT NEEDED THIS EXTENSIVE WORK DONE TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211813December 13, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE ON THE FRONT DRIVER SIDE. THE ENTIRE FRONT SIDE OF THE VEHICLE WAS DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. SHE DID NOT SEE ANY WARNING LIGHTS PRIOR TO THE CRASH. SHE CALLED THE DEALER TO HAVE THEM INSPECT HER VEHICLE, BUT THEY HAVE NOT YET RESPONDED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 14,810.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212754December 13, 2007
SUSPENSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, STEERING:COLUMN, POWER TRAIN
2003 CHRYSLER PT CRUISER WITH DEFECTED CONTROL ARM BUSHINGS. CONSUMER STATED THAT THE BUSHINGS ARE WEARING PREMATURELY. *KB THE CONSUMER STATED HE HAS HAD PROBLEMS WITH THE TRANSMISSION, STEERING COLUMN, FRONT BEARING AND WATER PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211831December 13, 2007
WHEELS:RIM
THE ORIGINAL CHROME WHEELS ON MY CHRYSLER 2001 PT CRUISER HAVE CONTINUALLY LOST AIR FOR AT LEAST THE PAST TWO YEARS. I HAVE TO ADD AIR EVERY SEVERAL DAYS. BOTH THE MECHANIC AT THE TIRE SHOP AND MY OWN MECHANIC SAID THERE WAS NOTHING WRONG WITH THE TIRES, BUT THE PITTING OF THE WHEELS WAS CAUSING AIR TO LEAK OUT. THIS IS A PROBLEM THAT SHOULD NOT HAPPEN ON A SIX YEAR OLD CAR WITH 80,000 MILES. I WAS UNABLE TO RETURN TO THE DEALER BECAUSE OWNERSHIP HAS CHANGED SEVERAL TIMES SINCE I BOUGHT THE CAR AND IT IS OUT OF WARRANTY. I BELIEVE THIS IS A MANUFACTURING DEFECT THAT MAY CAUSE A LOSS OF AIR AT HIGH SPEED AND LEAD TO A CRASH. THIS IS A KNOWN PROBLEM THAT HAS BEEN DOCUMENTED ON SEVERAL WEBSITES, BUT HAS NOT BEEN ADDRESSED BY CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211367December 10, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR A DEFECTIVE REAR WINDOW. THE NOTICE STATED THAT THE REAR WINDOW MAY BLOW OUT AND STRIKE ANOTHER VEHICLE. THE CONTACT WENT TO THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE RECALL SERVICE. THE DEALER REFUSED TO HONOR THE RECALL BECAUSE THE RECALLED WINDOW WAS TINTED. THE DEALER THAT REFUSED TO HONOR THE RECALL WAS THE SAME DEALER THAT TINTED THE WINDOWS ON THE VEHICLE WHEN IT WAS PURCHASED. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE WINDOW; HOWEVER, THE CONTACT HAS TO PAY FOR THE WINDOW REPAIR BECAUSE OF THE TINTING. THE NHTSA CAMPAIGN ID NUMBER IS 07V149000 (VISIBILITY:GLASS, SIDE/REAR). THE CURRENT AND FAILURE MILEAGES WERE 14,000. UPDATED 3/4/08 *CN THE CONSUMER STATED THERE HAVE BEEN NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211271December 9, 2007
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING
STARTING AROUND NOV OF 2006 WHILE DRIVING AT ANY SPEED, THE INSTRUMENT CLUSTER INDICATOR LIGHTS TURN ON; ALL THE GAUGES GO DEAD I.E. THE SPEEDOMETER, THE TACHOMETER, THE GAS GAUGE ALL GO TO ZERO. THE WARNING SOUNDS BEEP CONSTANTLY. THE 2006 PT CRUISER WILL LOSE POWER AND/OR SEVERELY HESITATES, POWER STEERING WILL FAIL, THE BRAKES WILL FAIL, I HAVE HAD TO USE THE HAND BRAKE ONE TO MANY TIMES TO SLOW THE CAR DOWN. I HAVE HAD SEVERAL NEAR MISSES WITH OTHER VEHICLES ON THE ROADS. I CURB THE CAR TWICE, DAMAGING MY TIRES ONCE, SO AS TO NOT HIT OTHER DRIVERS. THIS HAS BEEN HAPPENING FOR OVER A YEAR NOW. I HAVE TAKING IT MASSEY-YARDLEY WHERE I BOUGHT THE PT, TO HAVE LOOKED AT OVER A DOZEN MAYBE EVEN MORE I HAVE LOST COUNT, I HAVE TRIED TO LEMON THE CAR, CHRYSLER STATED THAT THERE IS NOTHING WRONG WITH THE CAR BECAUSE THE DEALERSHIP HAS NOT REPRODUCE THE PROBLEM. I HAVE TAKING THE PT TO OTHER DEALERSHIPS WITH THE SAME RESULT. JUST RECENTLY I TOOK THE CAR IN AGAIN TO MASSEY-YARDLEY FOR POOR GAS MILEAGE AND THE SAME POWER PROBLEM, THIS TIME WITH A CHECK ENGINE LIGHT ACTIVE, IN NOV OF 2007, THE DEALERSHIP SAID IT WAS A BAD INSTRUMENT CLUSTER AND A BAD OXYGEN SENSOR, WHICH THEY REPLACED. I AM STILL HAVING THE ABOVE STATED PROBLEM, THE DEALERSHIP STATED ON NOV 16 OF 2007 THEY KNOW SOMETHING IS WRONG BUT SINCE THEY CANNOT REPRODUCE THE ERROR TO TROUBLE SHOOT IT THEY WILL NOT FIX IT. THE DEALERSHIP ALSO SAID SINCE I'M NOT HAPPY WITH THE RESULTS I SHOULD GO TO ANOTHER DEALERSHIP TO HAVE IT LOOKED AT! I'M GOING TO DO THAT BUT IT'S HARD WHEN YOU HAVE TO WORK! PLUS MASSEY-YARDLEY WILL NOT GIVE ME A STATEMENT TO THAT FACT OF UNKNOWN DEFECT IN WRITING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10211274December 9, 2007
STRUCTURE
2001 PT CRUISER WITH 44,500 MILES. ABT 3 MONTHS AGO A SMALL CRACK APPEARED IN THE DASHBOARD. IT GREW LARGER AND LARGER, AND IN OCTOBER THE VENT SCREEN PIECE POPPED OUT ON ITS OWN. THE CRACK FINALLY BISECTED THE DASHBOARD, SO I HAD IT REPLACED AT MY OWN EXPENSE. THIS CAR HAS GOTTEN NORMAL USAGE AND THERE APPEARS TO BE NO INCIDENT OR REASON FOR THIS TO HAVE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211186December 7, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CHRYSLER IS CLAIMING THAT ALL OF POWER STEERING REPAIRS ARE NOT DUE TO THE RECALL ID NO. 04V268000. THE POWER STEERING HOSES HAVE FAILED, WHICH CAUSED THE PUMP TO FAIL. CHRYSLER CHARGED US FOR FAILURE OF THE PUMP, BUT NOW AT THIS TIME WE ARE HAVING TO PAY FOR THE HOSES, WHICH HAS CAUSED THE BELT TO BE REPLACED, WHICH NOW CAUSES PUMP DAMAGE. WE PAID FOR THE HOSES TO BE REPLACED AS WELL, BUT NOW FIND OUT NOW IT IS CAUSED BY CHRYSLER NOT FIXING THE RIGHT POWER STEERING COMPONENTS THAT ARE LISTED ON THIS RECALL. WE WOULD LIKE ALL COMPENSATION FOR OUR RENTAL CAR FEES THAT WE HAVE HAD TO PAY FOR WHILE OUR CAR HAS BEEN IN THE SHOP TWICE NOW FOR POWER STEERING ISSUES. OUR VEHICLE IS A 2004 CHRYSLER PT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210836December 4, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAD BOUGHT A USED 2006 PT CRUISER. I HAD THE CAR FOR 6 MONTHS WHEN THE FRONT CALIPER BROKE, WHICH CAUSED MY BRAKES TO GO OUT. I HAD AN ACCIDENT AS A RESULT OF THIS. A FEW WEEKS AFTER THE ACCIDENT I HAD PROBLEMS WITH MY CAR OVERHEATING, RUNNING OUT OF OIL AND NOT HAVING HEAT. WHEN I TOOK MY CAR INTO THE CHRYSLER DEALERSHIP TO HAVE THIS FIXED, THEY TOLD ME THAT SINCE MY CAR HAD BEEN IN AN ACCIDENT THAT THE WARRANTY WOULDN'T COVER MY REPAIRS AND IT WOULD COST OVER 1000.00 TO FIX. THE PROBLEMS WERE: I HAD A HOLE IN MY RADIATOR, I WAS MISSING THE CONNECTORS TO HOLD THE RADIATOR IN PLACE, I HAD NO HEAT, I NEEDED NEW SPARK PLUGS, AND THE OIL LIGHT WAS COMING ON. THEY HAD TOLD ME THAT I HAD NO OIL OR COOLANT IN MY CAR AND THAT THEY WOULD HAVE TO GET THE CAR IN RUNNING CONDITION TO FIND OUT WHERE THE OIL LEAK WAS. I COULDN'T AFFORD TO FIX MY CAR, SO I TOOK IT TO A FAMILY FRIENDS AUTO SHOP. I HAD THE RADIATOR REPAIRED, THE CONNECTORS AND HAD COOLANT PUT IN. I THEN PICKED IT BACK UP TO TAKE IT BACK TO CHRYSLER TO HAVE THE OIL LEAK FIXED. AFTER THEY LOOKED AT IT, THEY TOLD ME THAT SINCE I DIDN'T HAVE MY CAR FIXED WITH THEM, THEY WOULDN'T EVEN LOOK TO FIND OUT WHAT THE PROBLEM IS. THEY DIDN'T WANT TO DEAL WITH A CAR THAT THEY DIDN'T FIX. I DID FIND OUT WHAT THE REAL PROBLEM IS THROUGH THE FAMILY SHOP. I HAVE A CRACKED HEAD GASKET, AND THE OIL LEAK. I HAVE ONLY HAD THIS CAR FOR 8 MONTHS, AND I HAVE ONLY PUT ON 12000 MILES. THE CAR HAS A TOTAL OF 27,000 MILES TODAY. THESE SORT OF THINGS SHOULDN'T BE HAPPENING TO MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10210695December 3, 2007
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. AFTER RAINY WEATHER CONDITIONS, WATER ENTERS THE VEHICLE AND CAUSES SEVERE LEAKAGE ON THE FLOOR AND FLOODING OF THE FUSE BOX. THE DEALER STATED THAT THE SEAM UNDERNEATH THE DRIVER SIDE WINDSHIELD WAS NOT WELDED PROPERLY, ALLOWING FLUIDS TO LEAK INTO THE VEHICLE, IN WHICH THEY ATTEMPTED TO USE THE ADHESIVE/RTV/BLACK TO REPAIR THE SEAM. THIS WAS DONE SEVERAL TIMES, BUT THE VEHICLE HAS YET TO BE PROPERLY REPAIRED. A FORMAL COMPLAINT WITH THE MANUFACTURER. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 51,163.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210483December 2, 2007
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARINGS FAILURE BEFORE 40,000 MILES ON ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler PT Cruiser