Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10363966November 4, 2010
WHEELS
TL*THE CONTACT OWNS A 2005 PT CRUISER. WHILE DRIVING 35 MPH THE FRONT END OF THE VEHICLE ELEVATED UP AND DOWN. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE DRIVER SIDE TIRE WAS SEPARATED FROM THE WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHO LOCATED THE FAILURE DUE TO THE WHEEL HUB STEAL BAND SPEARED CAUSING THE TIRE TO FAIL. THE DEALER REPLACED THE WHEEL HUB BAND AND TIRE. ON OCTOBER 31, 2010 THE RIGHT WHEEL HUB STEEL BAND, BOLTS, AND BEARING SEPARATED CAUSING DAMAGE TO THE TIRE, FRONT AND REAR FENDER. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE RIGHT WHEEL HUB, STEAL BAND, BOLTS, BEARING AND TIRE. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363851November 3, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE MAKING A RIGHT HAND TURN AT 5 MPH THE SUB FRAME UNDERNEATH THE FRONT END OF THE VEHICLE BROKE. HE COULD NOT CONTROL THE VEHICLE OR DRIVE IT. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED IT AND THE CONSUMER WAS TOLD THAT THE MAIN CROSS MEMBER/SUB FRAME DETERIORATED AND CAUSED THE ENTIRE FRONT END TO COME APART. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT IT WAS DENIED DUE TO LACK OF MAINTENANCE ON THE VEHICLE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 48,100. THE CONSUMER STATED AS HE WAS MAKING A TURN, THE VEHICLE CAME TO A SUDDEN HALT. WHEN HE EXITED THE VEHICLE, HE DISCOVERED THE FRONT WHEEL WAS LEANING TOWARD THE ROAD. THE VEHICLE WAS TOWED THE CHRYSLER DEALER. UPON INSPECTION, CHRYSLER DENIED THE CONSUMER CLAIM STATING THE REASON FOR THE FAILURE WAS DUE TO LACK OF MAINTENANCE ON THE VEHICLE. UPDATED 11/10/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364693November 3, 2010
UNKNOWN OR OTHER
WHILE DRIVING THE CAR ON A HIGHWAY AT APPROXIMATELY 50 MPH THE DRIVER SIDE REAR WINDOW SHATTERED. MOST OF THE GLASS WENT INSIDE THE CAR. NO ROCK OR OTHER OBJECT WAS FOUND THAT MIGHT HAVE CAUSED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363878November 3, 2010
FUEL SYSTEM, GASOLINE
GAS FUMES INTERIOR OF CAR NO PHYSICAL GAS UNDER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363549November 1, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE INSTRUMENT CLUSTER SEEMED TO FAIL; SHE WAS UNABLE TO SEE THE SPEEDOMETER OR ANY OTHER GAUGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 01V288000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363438October 31, 2010
VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY
LAST WINTER THE REAR WINDSHIELD WIPER QUIT WORKING COMPLETELY. NOW THE FRONT WINDSHIELD WIPERS WILL NOT WORK ON HIGH AND WHEN THEY ARE TURNED ON HIGH, THEY JUST STOP IN THE MIDDLE OF THE WINDSHIELD. SOMETIMES WHEN I TURN THEM OFF THEY WILL GO ALL THE WAY DOWN AND THEN ABOUT 1/4 OF THE WAY BACK UP AND JUST STOP. I AM CONCERNED THAT I WILL NOT BE ABLE TO SEE OUT THE BACK WINDOW AND THAT THE FRONT WIPERS WILL COMPLETELY STOP WHEN I AM DRIVING. I WILL NOT BE ABLE TO SEE AND IT WILL RISK OTHER DRIVERS AND PEOPLE DURING HARD RAIN OR SNOW. I HAVE READ MANY COMPLAINTS ABOUT THIS AND SOME CANNOT EVEN DRIVE THE VEHICLES. I HAVE CHECKED THE FUSES, REPLACED THE BLADES, MADE SURE THERE IS WASHER FLUID AND HAD A MECHANIC TELL ME THAT HE HAS HAD COMPLAINTS OF THE SAME THING. WHEN THE MOTORS ARE REPLACED, THE WIPERS STILL DO NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362371October 26, 2010
POWER TRAIN
I SAW A STORY ON ABC NEWS CONCERNING DECELERATION ON BMW VEHICLES AND I HAD A SIMILAR EXPERIENCE IN A CHRYSLER PT CRUISER. I WAS TRAVELING AT INTERSTATE SPEED AND EXPERIENCED A SUDDEN DECELERATION OF MY VEHICLE. IF SOMEONE WAS BEHIND ME I WOULD HAVE BEEN HIT. I HAD THE VEHICLE TOWED TO A CHRYSLER DEALERSHIP AND WAS TOLD IT WAS A SENSOR IN THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362496October 26, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. WHILE DRIVING 40 MPH SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED AND THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SUSTAINED HEAD INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS CALLED AND STATED THAT A REPRESENTATIVE WOULD CONTACT HER WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10362558October 26, 2010
ELECTRICAL SYSTEM
ON AUGUST 16, 2010 WE WERE DRIVING BACK FROM AN APPOINTMENT DOING ABOUT 70MPH. IT WAS AROUND 100 DEGREES F OUTSIDE (SAN ANTONIO, TX). IRONICALLY, OUR 2006 PT HIT 42,000 MILES AND WHEN IT DID, ALL OF THE WARNING LIGHTS FLASHED ON AND ALL NEEDLES (SPEEDOMETER, FUEL GAUGE, TACHOMETER, ETC.) DROPPED TO THEIR "ENGINE OFF" POSITIONS. I DID NOT NOTICE ANY LOSS IN POWER AND THE EXTERIOR LIGHTS REMAINED ON. THIS HAPPENED A COUPLE OF MILES FURTHER DOWN THE ROAD AND REPEATED EVERY FEW MILES. THIS CONTINUED TO OCCUR EVEN AS WE APPROACHED OUR SUBDIVISION AT SPEEDS AROUND 30 - 40 MPH. TO DATE, THIS HAPPENS ON OCCASION AND WE HAVE ONLY EXPERIENCED ONE STALL. BEING THAT THE CAR IS A MANUAL TRANSMISSION, IT STARTED RIGHT BACK UP WHEN I RELEASED MY FOOT FROM THE CLUTCH. I HAVE HAD DIAGNOSTIC TESTS RUN BY THE DEALER, MECHANICS DRIVING THE CAR FOR LONG PERIODS OF TIME, ETC. THE PROBLEM NEVER REPEATS ITSELF WITH THE MECHANICS. I HAVE SPENT $700 AND MORE WITH NO RESULTS. WE EVEN HAD THE SPARK PLUGS CHANGED SINCE THEY WERE NOT THE RECOMMENDED ONES. CHRYSLER REPLACED THE PLUGS WHICH HAD BEEN INSTALLED BY GOODYEAR. THIS IS VERY FRUSTRATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361396October 20, 2010
EXTERIOR LIGHTING
THE PLASTIC HEADLIGHT LENSES ON MY 2003 CHRYSLER PT CRUISER HAVE BECOME SO CLOUDY THEY ARE PRACTICALLY USELESS. THIS IS DANGEROUS. I HAVE SEEN OTHER PT CRUISERS AS WELL AS OTHER CHRYSLER PRODUCTS WITH THIS SAME PROBLEM. I AM GOING TO HAVE TO REPLACE THEM AS I AM FEARFUL OF HAVING AN ACCIDENT DUE TO LOW VISIBILITY. I LIVE IN A RURAL AREA WITH ALOT OF DEER AND THIS LOW VISIBILITY CONCERNS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361426October 20, 2010
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
PT CRUISER ON CRUISE CONTROL. EXIT FREEWAY AND TAP BRAKE. CAR BEGINS TO COAST. AS WE APPROACHED STOPPED TRAFFIC THE BRAKE WAS APPLIED AGAIN. CRUISE KICKED IN AGAIN AND INSTEAD OF SLOWING WE SPEEDED UP. APPROXIMATELY 2:30 PM - NO ALCOHOL INVOLVED AND NO SKID MARKS. HIT 5 OTHER VEHICLES. MY HUSBAND WAS DRIVING AND I WAS THE PASSENGER. I WAS VERY BADLY INJURED INTERNALLY AND HAD FRACTURES TO RIBS, VERTEBRA. AND ANKLE. SEAT BELT AND AIR BAG SAVED MY LIFE BUT SEAT BELT RIPPED MY INTESTINES AND CAUSED SEVERE INTERNAL BLEEDING. MY HUSBAND WAS IN SHOCK BUT WITHOUT INJURY. IT TOOK 3 WEEKS TO GET A POLICE REPORT AND ON THE REPORT IT STATED THAT HE HAD STEPPED ON THE ACCELERATOR INSTEAD OF THE BRAKE. NOT TRUE -- NOT TRUE. HE YELLED TO ME BEFORE THE IMPACT THAT THE CAR WAS NOT STOPPING AND I SAW THAT HE HAD THE BRAKE TO THE FLOOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10361055October 18, 2010
WHEELS
MY WHEELS ON MY 01 PT CRUISER ARE CAUSING MY TIRES TO GO FLAT EVERY 2 TO 3 DAYS. THE WHEELS ARE ALLOY WHEELS THAT ARE PEELING AND CORRODED. I HAVE SPOKEN TO CHRYSLER AND THEY SAID UNLESS THEY HAVE REGULAR MAINTENANCE THAT THEY WILL CORRODE. I THINK THAT THIS IS A MAJOR SAFETY ISSUE FROM RUNNING YOUR TIRES TOO LOW FROM AIR LOSE DUE TO THE WHEELS. I HAVE READ OVER HUNDREDS OF CUSTOMERS WITH THE SAME ISSUES ON THIS CHRYSLER PRODUCT. WHAT CAN BE DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360837October 17, 2010
WHEELS
FIRST OCCURRENCE THE RIGHT FRONT WHEEL BEARING FAILED, 38,00 MILES. SECOND OCCURRENCE THE LEFT FRONT WHEEL BEARING FAILED AT 50,706. BOTH TIMES WE HAD IT REPLACED. NEITHER WHEEL CAME OFF BUT THE MECHANIC'S SAID THE RIGHT FRONT WAS CLOSE. NO NOISE COMING ON THE RIGHT FRONT BUT THE LEFT FRONT DID AND WE TOOK IT IN. WOULD LIKE TO KNOW HOW TO PREVENT THIS SINCE THE OCCURRENCE WERE WITHIN ONE YEAR OF EACH OTHER AND THEY ARE SEALED BEARINGS. SHOULD WE HAVE THEM REPACKED ANNUALLY OR WHAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360641October 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL MECHANIC AND HAVE A DIAGNOSTIC PERFORMED. THE CONTACT REFUSED TO TAKE THE VEHICLE ELSEWHERE AND A DIAGNOSTIC WAS PERFORMED BY THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND NO FAILURE CODES WERE GENERATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENTLY MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A DEFECTIVE RELAY IN THE ENGINE. THE MECHANIC REPLACED THE RELAY SWITCHES. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360343October 13, 2010
EXTERIOR LIGHTING
HIGH BEAM HEADLAMPS WENT OFF WHILE DRIVING AT NIGHT. THIS OCCURRED LAST OCT. 2009. I REPLACED MULTI-FUNCTION SWITCH. THEN LAST WEEK OCT.3, 2010 SAME THING OCCURRED. ALMOST GOT HIT BY ANOTHER CAR WHILE STOPPING WITHOUT HEADLAMPS. I CANNOT SEE WHY CHRYSLER WILL NOT BE HELD RESPONSIBLE FOR FAULTY SWITCH. I WILL NOT DRIVE AT NIGHT UNTIL CHRYSLER COMES UP WITH A FIX FOR ITS POOR SWITCH DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360046October 12, 2010
SEAT BELTS
I HAD TO HAVE MY PASSENGER FRONT SIDE SEAT BELT REPLACED TOO AS THE AIR BAG LIGHT AND SOUND WOULD GO OFF WHEN ANY ONE SAT IN THAT SEAT. MY REPLACEMENT WAS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359706October 8, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE WOULD EXHIBIT A WARNING CHIME WHEN THE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT HAD THE AIR BAG MODULE REPLACED HOWEVER, THE VEHICLE CONTINUED TO EXHIBIT THE SAME FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358737October 1, 2010
ENGINE AND ENGINE COOLING
ON SEPT. 20, 2010, I WAS RETURNING HOME IN MY 2006 CHRYSLER PT CRUISER CONVERTIBLE WHEN I NOTICED A "BURNING" ODOR INSIDE THE CAR AND SAW A LOT OF SMOKE COMING FROM THE PASSENGER SIDE OF THE ENGINE. MY HUSBAND AND I HAD THE CAR TOWED TO A DEALERSHIP TO SEE WHAT HAPPENED AND GET THE NECESSARY REPAIR. I WAS TOTALLY SHOCKED WHEN I FOUND OUT THAT THE COOLING FAN MOTOR HAD BURNT INTERNALLY. WE HAD THE REPAIR DONE AND PAID FOR IT. AS PER JUDY IN CHRYSLER CASE MANAGEMENT, I HAVE BEEN INFORMED THAT CHRYSLER WILL REIMBURSE ME FOR ALL BUT $100 OF THE REPAIR. THANKFULLY, NO CRASH OCCURRED AND NO DEATHS OR INJURIES RESULTED. HAD I BEEN DRIVING THE VEHICLE IN A BAD AREA OR IN A DESOLATE AREA, THE CONSEQUENCES COULD HAVE BEEN WORSE, I AM CONVINCED. MY VEHICLE IS ONLY FOUR YEARS OLD AND HAS JUST OVER 36,000 MILES ON IT AND I DON'T THINK A PROBLEM LIKE THIS SHOULD HAVE HAPPENED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10358523September 30, 2010
SUSPENSION
TL*THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. THE CONTACT TOOK THE VEHICLE IN FOR AN OIL CHANGE AND WAS INFORMED THAT THE BUSHINGS NEEDED TO BE REPLACED. WHENEVER THE VEHICLE WAS DRIVEN OVER BUMPS IN THE ROAD, THE TWO FRONT TIRES SHOOK. THE DEALER STATED THAT THE BUSHINGS REPAIR WOULD BE PERFORMED AT THE CONTACT'S EXPENSE. THE CONTACT BELIEVED THAT THE SHAKING SEEMED TO HAVE CONTRIBUTED TO THE AIR BAG LIGHT BEING ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357829September 27, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE EXHIBITED HESITATION WITH A SLIGHT LOSS OF POWER. THE FAILURE WAS SPORADIC. ON A SEPARATE OCCASION, THE ENGINE COMPLETELY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR DIAGNOSIS PERTAINING TO THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. A MOBILE COMPUTER WAS INSTALLED IN THE VEHICLE TO POSSIBLY DETECT FUTURE FAILURE OCCURRENCES. WHEN THE ENGINE FAILURE RECURRED, THE MOBILE COMPUTER WAS UNABLE TO PROJECT AN ACCURATE READING. THE TECHNICIAN RECOMMENDED THE OXYGEN SENOR BE REPLACED HOWEVER HE COULD NOT GUARANTEE THAT THE REPAIR WOULD CORRECT THE PROBLEM. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE OXYGEN SENSOR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 01/14/11 *BF THE CONSUMER STATED BOTH OXYGEN SENSORS WERE REPLACED AND THE VEHICLE IS OPERATING AS DESIGNED. UPDATED 02/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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