Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10649053October 21, 2014
ELECTRICAL SYSTEM, ENGINE
ALL THE DASH LIGHTS WILL COME ON AND BLINK. ALL GAUGES GO TO 0. SOMETIMES THE ENGINE WILL SHUT OFF FOR A FEW SECONDS (NO POWER STEERING OR BRAKES) THEN RESTART ALL BY IT'S SELF. I CAN BE PARKED IN THE GARAGE OR GOING DOWN THE ROAD, THAT DOESN'T SEEM TO MATTER. THERE'S ANOTHER VEHICLE IN TOWN LIKE MINE DOING THE SAME THING. THE DEALER HAS REPLACED PARTS WITH NO POSITIVE RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649088October 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
STOP AT A RED LIGHT AND WAS HIT FROM BEHIND BY ANOTHER CAR GOING OVER 30 MILES PER HOUR. IT PUSHED US INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. MY HUSBAND AND SON GOT WHIP LASH. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10648798October 20, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GAUGES WOULD SUDDENLY MALFUNCTION AND DISPLAY ERRONEOUS INFORMATION BEFORE THE VEHICLE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY BEFORE THE FAILURE RECURRED. ALSO, THE CONTACT INDICATED THAT AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE VEHICLE DURING THE INCIDENCES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10641402October 4, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOG LIGHTS CAME ON BY THEMSELVES WHILE PARKED WITH NO KEY IN IGNITION (WHILE AT WORK). COMMON ISSUE FOUND ALL OVER THE INTERNET. CAUSE IS A DEFECTIVE MULTI-FUNCTION SWITCH. SMELLED A BURNING SMELL. REPAIR SHOP WAS UNABLE TO FIND ANY PROBLEMS THROUGH DIAGNOSTICS WHICH WAS BEFORE THE CAR HAD BEEN SEEN DURING THE DAY WITH IT'S RUNNING LIGHTS ON. THAT DRAINED THE BATTERY AND REQUIRED A JUMP START. HAPPENED SEVERAL TIMES. DUE TO OVERWHELMING NUMBER OF COMPLAINTS LISTED THROUGHOUT THE INTERNET FOR THIS SAME ISSUE WE FEEL A RECALL SHOULD BE ISSUED AS THIS IS A FIRE HAZARD. THE 15 AMP FUSE (NUMBER 8 ON INTERIOR FUSE PANEL) NEVER BLEW BUT WAS DISCOLORED FROM HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641121October 3, 2014
ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS THE VEHICLE INDICATOR PANEL LIGHTS COME ON WITH THE BELL TONE SOUND AND ALL GAUGES GO TO ZERO AND LOSES POWER AND STALLS. WHEN TAKEN IN FOR REPAIR THE MECHANICS CAN NOT FIND THE PROBLEM. ON SEPTEMBER 24TH WAS THE MOST CURRENT INCIDENT AND HAD TO BE TOWED. THE INITIAL DIAGNOSIS WAS THAT IT WAS THE TRANSMISSION BUT AFTER TAKING VEHICLE TO A TRANSMISSION SPECIALIST IT WAS DETERMINED TO BE ELECTRICAL AND REQUIRED THE PCM MODULE AND THE INTEGRATED POWER BOX TO BE REPLACED. AFTER INVESTING 2K BY THE END OF THIS ORDEAL I DO NOT FEEL VERY CONFIDENT IN THE CHRYSLER PRODUCT. NOT ASSURED THAT THIS IS GOING TO FIX THE PROBLEM AFTER READING ALL THE RESEARCH AND OTHER COMPLAINTS ON THIS ISSUE. WHEN A REPLACEMENT PART WAS SENT TO THE TRANSMISSION SHOP DIRECTLY FROM THE MANUFACTURER IT TOO WAS DEFECTIVE AND NOW I HAVE TO WAIT FOUR MORE DAYS FOR MY CAR TO BE REPAIRED. WHAT POOR QUALITY CONTROL AND POOR CUSTOMER SERVICE FROM THE MANUFACTURER. I AM VERY UPSET AND DISAPPOINTED IN THE CHRYSLER PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640693October 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE MULTIFUNCTION TURN SIGNAL SWITCH STARTED TO SMOKE AND WE COULDN'T TURN OFF THE FOG LIGHTS. WE HAD TO PULL THE FUSE SINCE THERE CONTINUED TO COME SMOKE OUT OF THAT SWITCH -- WE HAD TO OPEN THE WINDOWS TO DRIVE HOME IN ORDER TO GET RID OF THE SMELL/SMOKE. OUR CHRYSLER DEALER SAID THAT THIS PART IS IN HIGH DEMAND. THE PART WAS $275 AND A SIMILAR HIGH AMOUNT FOR LABOR THE FIRST TIME. FROM THAT TIME ON I ORDERED ONLINE AND REPLACED THE SWITCH TWO MORE TIMES. TODAY, 10/01/2014, THE SWITCH STARTED TO SMOKE AGAIN. THIS WOULD BE THE FOURTH SWITCH. THIS IS A KNOWN PROBLEM AND SHOULD BE A RECALL SINCE IT CAN CAUSE A FIRE AND DRAIN THE BATTERY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10640878October 2, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. DURING ROUTINE MAINTENANCE, THE MECHANIC DISCOVERED AN OIL LEAK. THE DEALER STATED THAT THE CRANK SHAFT AND FRONT SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,232.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639645September 28, 2014
ELECTRICAL SYSTEM
WAS DRIVING AT 45 MPH WHEN THE CAR SHUT DOWN AND WILL NOT RE START THE KEY IGNITION IN THE COLUMN WENT OUT I FEEL I SHOULD NOT HAVE TO PAY TO REPLACE THIS SO EARLY IN THE CARS LIFE AT LOW MILES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639352September 26, 2014
STEERING:COLUMN
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639091September 25, 2014
ELECTRICAL SYSTEM
WHILE DRIVING, THE DASHBOARD LIGHTS WILL INTERMITTENTLY LIGHT UP AND THE GAUGE INDICATOR NEEDLES ON THE DASHBOARD WILL DROP TO ZERO. THREE TIMES SINCE I PURCHASED THE CAR IN MARCH 2014, IT HAS CUT OFF WITH THESE SYMPTOMS WHILE DRIVING IN TRAFFIC CAUSING GREAT RISK FOR AN ACCIDENT. THIS IS VERY SCARY. I HAVE TO BRING THE CAR TO A COMPLETE STOP, PUT IT PARK AND THEN RESTART THE ENGINE, HOPING THAT NO ONE WILL REAR END ME. IMAGINE THIS HAPPENING ON THE HIGHWAY OR IN A BUSY INTERSECTION. I HAVE TAKEN THE CAR TO A MECHANIC WHO PERFORMED DIAGNOSTICS ON ALL OF THE COMPUTER MODULES. NO ERROR CODES CAME UP ALTHOUGH HE INFORMED ME THAT WHEN YOU RESTART THE CAR, THE COMPUTER MODULES RESET EACH TIME. DATA FROM MULTIPLE START-UPS IS NOT STORED. I ALSO HAD THE CAR CHECKED BY AN AUTO ELECTRICIAN WHO WAS UNABLE TO DETECT ANY SHORTS IN THE ELECTRICAL SYSTEM. THE BATTERY IS FULLY CHARGED AND THE ALTERNATOR SEEMS TO BE WORKING FINE. I SUSPECT THAT THIS MAY HAVE SOMETHING TO DO WITH THE IGNITION SWITCH. THERE IS CURRENTLY A RECALL ON SOME 2008 MODELS RELATED TO THE IGNITION SWITCH. OR, POSSIBLY THE SEAT BELT SENSOR IN THE PASSENGER SEAT IS CAUSING A SHORT WHEN SOMETHING OF ANY WEIGHT IS PUT ON THE PASSENGER SEAT, SUCH AS MY PURSE. I WONDER IF THE WEIGHT THRESHOLD IS BEING TRIGGERED ON AND OFF CAUSING THE ELECTRICAL SYSTEM TO BE CONFUSED. I'VE NOT PUT ANYTHING ON THE SEAT FOR THE LAST WEEK AND HAVE NOT EXPERIENCED THE ISSUE SO FAR BUT THAT COULD BE A COINCIDENCE. I SEE LOTS OF THESE SAME COMPLAINTS ONLINE FROM YEARS BACK TO PRESENT AND DO NOT UNDERSTAND WHY CHRYSLER HAS NOT FIGURED OUT THE PROBLEM AND ISSUED A RECALL FOR REPAIRS. IT WOULD BE A SHAME FOR SOMEONE TO BE INJURED OR KILLED DUE TO THEIR NEGLIGENCE. IF ANYONE KNOWS THE SOLUTION TO THIS PROBLEM, PLEASE LET ME KNOW ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638283September 23, 2014
ELECTRICAL SYSTEM
TRAVELLING AT ABOUT 60 MPH ON THE FREEWAY, SUDDENLY I NOTICED ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL COMING ON AT ONCE, FOR ABOUT 2 OR 3 SECONDS, THEN GOING OFF AGAIN. I ALSO NOTICED THE FUEL GAUGE AND TACHOMETER NEEDLES DANCING AROUND AT THE SAME TIME, BEFORE STABILIZING. THIS HAPPENED SEVERAL TIMES WITHIN APPROXIMATELY 40 MINUTES OF DRIVING. I WAS AFRAID THAT THE ENGINE COULD STALL BUT LUCKILY THE MOTOR KEPT RUNNING WITHOUT ANY INDICATION OF STALLING. I HAVE READ SEVERAL OTHER POSTS AND DESCRIPTIONS OF PEOPLE WITH IDENTICAL PROBLEMS AND SOME OF THEM DESCRIBED THE ENGINE STALLING. MANY OF THESE STATE THAT DEALERSHIPS ARE UNABLE TO FIND THE PROBLEM AND THAT CHRYSLER HAS NOT PUBLICLY ACKNOWLEDGED IT. I FIND THIS DIFFICULT TO BELIEVE AS THIS HAS THE POTENTIAL OF A MAJOR LAWSUIT WAITING TO HAPPEN AS SOON AS SOMEONE GETS HURT AS A RESULT. THERE ARE JUST TOO MANY OF THESE DESCRIPTIONS TO BELIEVE THAT THIS ISSUE HAS NOT BEEN IDENTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637837September 21, 2014
POWER TRAIN
THIS IS NOT THE FIRST INCIDENT. WHILE DRIVING THE VECHILE WILL SUDDENLY STOP IN THE MIDDLE OF THE STREET. THE TEMPERATURE GAGE GOES UP AND THE CAR SHUTS OFF. CAUSE ME AND MY FAMILY BODY TO JERK BACK AND FORTH. THE CAR IS STOPPED IN THE MIDDLE OF THE STREET. WHEN THE CAR SHUTS OFF THERE IS NO WARNING, THEREFORE OTHER VECHILES ALMOST CRASHES INTO THE BACK OF THE PT CRUISER. MY CHILDREN AND I FEELS IN SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633634September 16, 2014
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, WHEELS:RIM
DEC 2013 HAD TO REPLACE RIM ON FRONT PASSENGER SIDE 2014SEPT RIM CRACKED ON PASSENGER SIDE REAR.T. THE REAR PASSENGER RIM HAS BEEN CRACKED TWICE. TOTAL OF THREE TIMES RIM CRACKED.COMING HOME AND GOING TO GYM.FIRST TIME I HAD RIM REPAIRED SECOND TIME BOUGHT NEW RIM. THE THIRD NOTHING BUT TOOK OFF AND PUT DONUT TIRE ON. THE FIRST TIME I DON'T REMEMBER THE DATE.I BOUGHT 4 NEW TIRES. 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633766September 16, 2014
ELECTRICAL SYSTEM
CAR DASH LIGHTS WOULD ALL LIGHT UP , (ALL INDICATION LIGHTS) THEN THE CAR WOULD SHUT OFF COMPLETELY WHILE DRIVING ALL POWER WOULD GO OFF. THE CAR WON;T RESTART FOR SEVERAL MINUTES. THE PROBLEM HAS GOTTEN WORSE, NOW ON ROUTE ONE HIGHWAY AT THE RATE OF SPEED 65 MILES AN HOUR THE CAR SHUT OFF , AVOIDED A ACCIDENT WITH A TRACTOR TRAILER, NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS CANNOT HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632561September 11, 2014
ELECTRICAL SYSTEM
WAS DRIVING ON HIGHWAY HEARD A BIG BANG.. AT AROUND 80 MILES P/H UPHILL DIAGNOSED IT WASTHECOMPUTER HAVE CHANGED THE COMPUTER 4 TIMES HAD THE COMPUTER REPROGRAMMED AND AS SOON AT IT DRIVES IT GET.. TO 30 MILES PER HR AND GOES NO FASTER RPM DO NOT GO UP .. THAN 2.5 HAVE TAKEN IT TOCOUNTLESS MECHANICS AND EVEN HAD IT REPROGRAMMED TO DEALER WITH UPDATES.. NO LUCK ..I NEED HELP I EXPORTED THIS CAR TO MEXICO BUT THERE IS ALSO A CHRYSLER DEALER IN THE TOWN THE VEHICLE IS IN.. PLEASE BE RESPONSIBLE FOR YOU CAR >> I HAVE SPEND OVER THOUSAND ALREADY TRYING TO FIX THE SAME UNFIXABLE PROBLEM.. I HAVE NO MORE MONEY TO SPEND ON THAT CRAP THAT YOU CALLED A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632594September 11, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, ELECTRICAL SYSTEM
IN JAN14 MY CAR WOULDN'T START, TOOK TO THE DEALER. APRIL11 IT TOOK IT BACK TO DEALER BECAUSE IT TOOK 4 TIMES TO START THE CAR. WHEN STARTED, WHILE DRIVING THE ELEC PANEL LIGHTS WLD RANDOMLY FLICKER, ENG LIGHT OFTEN. JUL14 CAR BACK AT DEALER, ALL PANEL LIGHTS WLD FLICKER WHILE DRIVING, CAR WLD ACCELERATE WHILE DRIVING AND SOUNDING LIKE IN WRONG GEAR AT 35MPH, DIDN'T GET CAR BACK UNTIL AUG08. ONE HOUR LATER, RETURNED CAR TO DEALER CAR STILL ACCELERATED WHILE TRYING TO STOP AT A FOUR WAY INTERSECTION. GOT CAR BACK 2 DAYS LATER. CAR ACCELERATED ON AUG28, CUT OFF WHILE DRIVING 30MPH, DASH LIT UP, GAS GAUGE WENT FULL TO EMPTY, CAR LAUNCHED FORWARD AND THEN STARTED ON ITS OWN AGAIN, THIS HAPPENED TWICE. TOOK CAR TO DEALER ON AUG29 AND STILL HAVE NO CAR!!!! TODAY IS SEPT 11TH. EACH TIME THE DEALER WOULD STATE NOTHING IS WRONG AND NO SIGNS OF ANYTHING. THEY WOULD NOT LISTEN NOR RECORD ANYTHING I TOLD THEM ON THE PAPERWORK, THEY CONTINUED TO IGNORE EVERYTHING I SAID. I HAVE PAID A LOT OF MONEY TO GET THE CAR FIXED AND IT WAS NOT UNTIL THIS LAST TIME THAT I FINALLY GOT A LOANER TO DRIVE (TWO DOOR FIAT). A CASE MANAGER FROM AUBURN HILL, MI AT THE HEADQUARTERS HAS CONTACTED ME, BUT STILL NOTHING HAS BEEN DONE!!!!!!!!!!! NOW THE DEALER WANTS ME TO TEST DRIVE THE CAR WITH THEM, THOUGH I TOLD THEM THAT IT RANDOMLY HAPPENS. THEY CONTINUOUSLY ACT LIKE THERE IS NO PROBLEM, THOUGH I HAVE FOUND NUMEROUS COMPLAINTS ONLINE REGARDING THE SAME THING. SOMETHING NEEDS TO BE DONE ASAP BEFORE PEOPLE GET SERIOUSLY INJURED AND/OR LIVES LOST. THIS IS SOMETHING THAT CAN NOT BE SWEPT UNDER THE RUG. AS A RETIRED ASSEMBLY LINE WORKER OF CAR PARTS I FIND IT INTERESTING HOW MY CASE AND OTHERS HAVE BEEN HANDLED. THE LACK OF CONCERN, ACCOUNTABILITY, FOLLOW THROUGH AND RESOLUTION IS DONE POORLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631675September 8, 2014
ENGINE
FRONT CRANK SEAL IS PUSHING OUT, MASSIVE OIL LEAK. I HAVE HAD THIS REPAIRED 2X AND IT STILL LEAKING OIL. THE REPAIR SHOP HAS TOLD ME THAT IT IS A MANUFACTURERS DEFECT AND THAT THEY SHOULD FIX IT FOR ME. THEY SAID THAT IT IS NOT A MATTER OF IF IT WILL HAPPEN AGAIN BUT WHEN IT WILL HAPPEN AND IT SHOULD BE FIXED BY MANUFACTURE FOR ME. WHEN IT LEAKS IT LEAKS ON TIMING BELT AND THAN THE ENGINE SLIPS. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631275September 6, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION, ENGINE AND ENGINE COOLING
I WAS ON THE FREEWAY, AND THE ROAD HAD A NATURAL "BUMP" IN IT, CAUSING A SLIGHT BIT OF LIFT WITH THE VEHICLE, AND THE VEHICLE SWAYED FROM SIDE TO SIDE, AND I HAD TO IMMEDIATELY SLOW DOWN, AND COUNTER STEER IN ORDER TO KEEP IT IN MY LANE. I TOOK IT TO MY MECHANIC TODAY, AND THE RIGHT LOWER MOTOR MOUNT IS BROKEN. I JUST REPLACED THAT SAME MOUNT LESS THEN 6 MONTHS AGO. MY MECHANIC SAID THEY KNOW OF A CRUISER THAT HAD 8 FRONT RIGHT MOTOR MOUNTS REPLACED. THERE IS AN ENTIRE SITE ON THE INTERNET DEDICATED TO PEOPLE WHO HAVE HAD MAJOR ISSUES WITH MOTOR MOUNTS GOING OUT OVER AND OVER AGAIN ON THEIR CRUISERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630598September 4, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I GOT THE IN JANUARY 2014 AND I ONLY HAD IT FOR TWO WEEKS AND SHAD TO GO IN THE SHOP AND I TOLD THEM THAT I WAS DIAGNOSIS WITH LUNG CANCER AND I HAVE TO GET BACK AND FORWARD TO MY TREATMENTS AND I NEED A RELIABLE CAR AND WHILE I WAS DRIVING IT THE TIRE ROD WENT THE FIRST TIME THEN THE OTHER SIDE OF THE TIRE ROD WENT NOW IT'S THE ELECTRICITY SYSTEM IS ACTING IT AND SINCE I HAD THIS CAR IT BEEN IN THE SHOP EVERY MONTH AND IT DON'T MAKE SENSE THAT I HAVE TO PAY A CAR NOTE AND PAY TO FITS IT TOO I HAVE MISS A LOTS OF TREATMENTS WILL ALL PLEASE HELP ME BECAUSE I HEAR EVERYBODY TALK ABOUT HELPING CANCER SURVIVORS BUT ONLY THING THAT I SEE IS I AM BEEN HURT FIRST IT'S MY CAR NOW THE CITY IS TRYING TO TAKE MY HOUSE THAT MY MOTHER LEFT ME PLEASE HELP ME ALSO YOU CAN CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630285September 3, 2014
ELECTRICAL SYSTEM
GAUGES GO CRAZY, SOMETIMES IT DIES BUT WILL START UP AGAIN. WONT TRIP CODES TO FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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