Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#770255November 29, 2002
STEERING: STEERING WHEEL/HANDLE BAR
I HAVE HAD MY PT CRUISER IN 4 DIFFERENT TIMES IN THE PASSED 11/2 YEARS. THERE IS A SERIOUS WOBBLE IN THE STEERING, AND EACH TIME THE DEALER LOOKS AT MY COMPLAINT. THEY ROTATE AND BALANCE THE TIRES. I HAVE TOLD THEM ON EACH CONSECUTIVE VISIT THAT THE PROBLEM HAS NOT BEEN RESOLVED. AT ONE POINT A DEALER TOLD ME THAT THEY HAD USED THE WRONG "KIND" OF WHEEL WEIGHTS AND THEY WERE LOOSENING UP. ANOTHER VISIT WARRANTED A NEW STEERING COLUMN. THE PROBLEM PERSISTS I HAVE LOOKED FOR RECALLS, AND SERVICE BULLETINS BUT NONE ARE IN AFFECT FOR THIS PARTICULAR PROBLEM. IT HAS BEEN QUITE FRUSTRASTING TO NOT SEE THE PROBLEM SOLVED. I AM LOOKING FOR HELP, AND AM CONSIDERING FILING THE MINNESOTA LEMON LAW. THINKING THAT I SHOULD START HERE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770004November 22, 2002
SEAT BELTS:FRONT:ANCHORAGE
LOCKING MECHANISM BROKE DURING THE INSTILLATION OF A CHILD SEAT. IF THIS CAN BREAK THIS PART I FEEL THAT IT WOULD NOT HOLD UP IN AN ACCIDENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023096November 21, 2002
AIR BAGS:FRONTAL
CONSUMER VEHICLE WAS INVOLVED IN A FRONT RIGHT CORNER COLLISION AT APPROXIMATELY 10MPH. THE DRIVER'S AIR BAG DEPLOYED AND BURNED THROUGH CONSUMER'S JACKET TO THE CLOTHING UNDERNEATH. CONSUMER ALSO ADVISED HAD "SINGE" MARKS ON GOING DOWN THE SIDE OF JACKET. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8023032November 20, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN AIR CONDITIONER IS USED A BAD ODOR IS NOTICED, DEALER CAN NOT FIND A PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022943November 18, 2002
FUEL SYSTEM, GASOLINE
NHTSA# 15106-02-V-215-000. THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF VEHICLE INVOLVED IN ROLLOVER CRASH... CONSUMER STATES VEHICLE AT ANY SPEED SMELL STRONG CHEMICAL FUMES INTO THE PASSENGER COMPARTMENT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769493November 9, 2002
SUSPENSION:REAR
THE COMPLAINT INVOLVES A MISSING PART, THE REAL STABILIZER BAR. THIS MODEL STATES ON THE WINDOW STICKER THAT A REAR STABILIZER BAR IS INCLUDED. THIS CAR DOES NOT HAVE A REAL STABILIZER BAR. THE DEALER SAID THAT HE COULD INSTALL ONE FOR $520. CHRYSLER WOULD NOT REIMBURSE THE DEALER BECAUSE THEY CLAIM THAT THEY BEEFED UP THE REAL AXLE AND THAT IS THEIR STABILIZER BAR. I CONTEND THAT THIS IS MISLEADING THE PUBLIC, PARTICULARLY AN INFORMED PUBLIC THAT KNOWS WHAT A STABILIZER BAR IS. THEY CONTINUE TO PRODUCE THIS MODEL WITH THIS MISLEADING INFORMATION ON THE WINDOW STICKERS. I ASK WHY DO THEY SHOW A REAR STABILIZER BAR IN THEIR PARTS COMPUTER THAT THE DEALER LOCATED AND OFFERED TO INSTALL FOR $520 IF WHAT THEY CLAIM IS TRUE. THE SERVICE MANAGER AGREED THAT THIS WAS MISLEADING BUT REFUSED TO ABSORB THE COSTS. OTHER OWNERS WITH SAME MODEL REPORT THAT THEIR CARS ARE MISSING THIS PART AS WELL. I HOPE THAT YOU CAN CORRECT THIS SITUATION BY REQUIRING CHRYSLER TO INSTALL THE PART AT NO COST TO THE OWNERS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022504November 8, 2002
SUSPENSION:FRONT
CONSUMER STATES THE VEHICLE IS PULLIN TO THE RIGHT WHILE DRIVING AT THE 65MPH. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568210November 7, 2002
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER IS COMPLAINING OF THE HEATED SEAT SWITCH WHICH IS MOUNTED ON THE OUT BOARD SIDE OF THE DRIVERS SEAT. THIS SWITCH CANNOT BE SEEN WHEN SITTING IN THE SEAT. CONSUMER FEELS THE SWITHCH IS IMPROPERLY POSITIONED. ALSO, WHEN MOVING IN BOTH THE PASSENGER AND THE DRIVERS SEAT THE SWITCH IS EASILY AGITATED AND WILL COME ON WHEN IT IS NOT NEEDED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022377November 7, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER ADVISED THE ENGINE IS CONSUMING EXCESSIVE AMOUNTS OF OIL DURING NORMAL OPERATION. WITHIN 1K MILES CONSUMED 1.5 QUARTS AND WITHIN 3K MILES CONSUMED 2.5-3 QUARTS. CONSUMER IS CONCERNED THAT ENGINE MAY SEIZE WHILE DRIVING DUE TO EXCESSIVE CONSUMPTION. DEALER ADVISED CONSUMER VEHICLE HAS NO OIL LEAKS AND THAT CONSUMPTION IS NORMAL. TS *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022379November 7, 2002
SERVICE BRAKES, AIR:DISC:CALIPER
CONSUMER STATES BOTH REAR "BACKING PLATES" HAVE SEVERE CRACKS CAUSING THE REAR CALIPERS, WHICH ARE ATTACHED TO THE PLATES, TO POTENTIALLY FALL OFF. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022120November 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CONSUMER STATE THAT THE SHIFTER LEVER BUTTON DOES NOT HAVE TO BE DEPRESS TO CHANGE BETWEEN REVERSE, NEUTRAL OR DRIVE. WHILE DRIVING THE LEVER WAS "TAPPED" INTO REVERSE. CONSUMER IS VERY CONCERNED ABOUT SAFETY REGARDING ISSUE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769146October 31, 2002
WHEELS
AFTER 1 1/2 YEARS OF FRONT END PULLING, UNEVENNESS AND STEERING WHEEL WOBBLE, DEALER CONCLUDED FAULTY TIRES. GOODYEAR THEN CONCLUDED CAUSE TO BE OUT-OF-ROUND OEM CHRYSLER 16" CHROME WHEELS. GOODYEAR DID NOT REPLACE THE TIRES FREE OF CHARGE, I HAD TO PAY FOR THE PRO-RATION. AS OF THIS WRITING, AM AWAITING TO SPEAK WITH CHRYSLER SERVICE ZONE REP ABOUT THE PROBLEM. I HAVE REQUESTED CHRYSLER REIMBURSE FOR THE TWO FRONT TIRES, PAY FOR REAR TIRE REPLACEMENTS, AND REPLACE ALL FOUR CHROME WHEELS WITH NEW ONES. GOODYEAR STORE MANAGER CONFIRMED MANY PT CRUISERS HAVE BEEN IN HIS SHOP, MISDIAGNOSED BY DEALER TO BE FAULTY TIRES, ONLY TO DISCOVER THE OEM CHRYSLER CHROME WHEELS ARE OUT-OF-ROUND. ALSO TOLD ME 1) EITHER THE OEM WHEELS ARE DEFECTIVE IN MANUFACTURE, OR 2) THE DESIGN OF THE PT CRUISER IS CAUSING ONLY THE CHROME WHEELS TO BECOME OUT-OF-ROUND UPON NORMAL DRIVING/USAGE. MY GOODYEAR TIRES WERE/ARE 3/4 TREAD WORN AT JUST 22,500 MILES. NORMAL TREAD LIFE FOR THESE TIRES IS BETWEEN 45,000-50,000 MILES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769092October 30, 2002
SEATS
DRIVER'S OUTBOARD HEATED SEAT SWITCH HAZARDOUS TO DRIVE WITH. LEFT LEG COMPRESSES OUTBOARD SEAT OVER HEATED SEAT SWITCH WHEN SEATED. MUST TAKE LEFT HAND OFF OF STEERING WHEEL TO PUSH SEAT INBOARD TO SEE SWITCH. ALSO MUST TAKE EYES OFF OF ROAD TO LOOK DOWN AT THE UNCOVERED SWITCH. WHEN DRIVING HEATED SEAT SWITCH COMES ON & OFF WHEN MOVING BUTTON OR THIGH TO LEFT. WHEN TEMPERATURE IS 90 DEG. & AIR CONDITIONING IS ON, VERY UNCOMFORTABLE FIGHTING TO TURN OFF THE HEATED SEAT SWITCH. TIME TO LOOK DOWN & MOVE OUTBOARD SEAT INWARD CONTRIBUTES TO AN ACCIDENT. FRONT PASSENGER HEATED SEAT SWITCH COMES ON WHEN PASSENGER GETS IN OR OUT , WITH IGNITION SWITCH ON/AND OR ENGINE RUNNING. MUST STOP CAR IN TRAFFIC? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021846October 29, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING APPROXIMATELY 45MPH, VEHICLE WAS HIT ON THE DRIVER'S SIDE CAUSING CONSUMER'S VEHICLE TO FLIP OVER. CONSUMER'S DRIVER SIDE AIR BAG DID NOT DEPLOY. THE OTHER VEHICLE WAS TRAVELLING APPROXIMATELY 20MPH AT TIME OF COLLISION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021747October 28, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES, THAT THE ABS SYSTEM ON THE VEHICLE IS NOT WORKING PROPERLY, THAT WHEN APPLYING THE BRAKES, WILL SQUEALING AND MOANING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768892October 25, 2002
TIRES
TIRES CAN NOT BE BALANCED TO ELIMINATE WHEEL SHIMMY. WHEELS AND TIRES FROM ANOTHER PT CRUISER ELIMINATED THE PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021371October 22, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATES HAD 2 APPTS FOR RECALL REMEDY 02V215000 SINCE RECEIVEING NOTIFICATION LETTER ON 08/15/02. BOTH APPTS WERE CXLD BY DLR WHO STILL TODAY ADVISED CONSUMER DOES NOT HAVE PARTS FOR REMEDY. 1ST APPT ON 9/10/02-DLR CALLED AND CXLD. CONSUMER CALLED BACK ON 10/01/02, DLR ADVISED DID NOT HAVE PARTS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768523October 16, 2002
SEATS
THE DRIVER'S SEAT HAS NOTHING UNDER IT TO PREVENT ITEMS ON THE REAR FLOOR AREA FROM ROLLING UNDER THE DRIVER'S FEET AND/OR THE PEDALS. TWICE, SODA BOTTLES THE KIDS HAVE DROPPED HAVE ROLLED UNDER MY BRAKE PEDAL. I CANNOT SEEM TO OBTAIN ANY ASSISTANCE FROM CHRYSLER REGARDING THIS ISSUE, AND ON MY LAST CALL TO THEM WAS TOLD IT WASN'T A SAFETY ISSUE, AND THEY WOULD MAKE A NOTE OF IT ON MY FILE (WHERE NO ONE WOULD READ IT UNLESS I CALL IN). MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020935October 16, 2002
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER STATES DEALER REFUSES TO REMOVE SIDE PIPES THAT ARE WELDED TO THE VEHICLE. CONSUMER FEELS VEHICLE MAY BLOW UP IF INVOLVED IN A ROLLOVER. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020941October 16, 2002
SEATS
CONSUMER STATES THAT ON 2 OCCASIONS AN OBJECT FROM THE BACK WAS ABLE TO ROLLED FROM TO THE FRONT AND GO UNDER THE BRAKE PEDAL ALMOST CAUSING AN ACCIDENT. DUE TO THE FACT THEIR IS NOTHING BLOCKING IT'S PASSAGE UNDERNEATH THE DRIVER'S SEAT. MR *NLM *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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