Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10992738June 1, 2017
FUEL/PROPULSION SYSTEM
STALLS OUT WHILE DRIVING, CAR COMPLETELY STOPS AND YOU CAN'T GO FORWARD, HAVE TO PUT THE CAR IN PARK AND BACK IN DRIVE MULTIPLE TIMES IN ORDER TO EVEN BE ABLE TO DRIVE... CAR COMPLETELY SHUT OFF IN THE MIDDLE OF A BUSY ROAD...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981417April 29, 2017
SEAT BELTS
PASSENGER SEATBELT LOCKS UP, WILL NOT PERFORM, I AM 75 & WIFE IS 71, DANGER FOR OUR LIVES....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978907April 17, 2017
ELECTRICAL SYSTEM
WHILE DRIVING, THE INDICATOR LIGHTS ON THE INSTRUMENT PANEL START FLASHING. THE GAS GAUGE, THE SPEEDOMETER, THE SEAT BELT LIGHT, AND OTHER LIGHTS, EXCEPT THE CHECK ENGINE LIGHT, FLASH ON AND OFF INTERMITTENTLY. SOMETIMES WHEN THE LIGHTS ARE FLASHING AND THE INDICATORS ARE FLUCUATING BACK AND FORTH, THE CAR HAS SLOWED AS IF IT WAS GOING TO STOP. IT HAS NOT STOPPED YET BUT THE CAR DID ENGAGE IN SOME BUCKING ACTION. IF I STOP THE CAR AND START IT AGAIN AFTER PUTTING IT IN PARK, GENERALLY THE LIGHTS DO NOT FLASH FOR THE REST OF DAY. I TOOK THE CAR TO MY MECHANIC MANY TIMES IN REFERENCE TO THIS ISSUE. THEY COULD NOT FIND THE SOURCE OF THE PROBLEM. MY MECHANIC TOLD ME TO TAKE THE CAR TO THE DEALER. I TOOK IT TO THE DEALER, THEY KEPT IT FOR TWO DAYS AND WERE UNABLE TO DUPLICATE AND THEREFORE DIAGNOSE THE PROBLEM. MY CAR HAS HAD EVERY CONCEIVABLE TEST AND HAS HAD PARTS REPLACED AND NOTHING HAS STOPPED THE INSTRUMENT PANEL FROM FLASHING AND THE CAR NEARLY STALLING. I CONTACTED CHRYSLER CORP. CUSTOMER SERVICE WHO WAS NOT HELPFUL. THEY SIMPLY PUT ON HOLD FOR 45 MINUTES TO DEAL WITH MY COMPLAINT. I HAVE LOOKED ON-LINE AND THIS SEEMS TO BE A PROBLEM WITH PT CRUISERS. CHRSYLER IS EMPLOYING RISK MANAGEMENT FOR THIS PROBLEM. I HOPE NO ONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970101April 3, 2017
VISIBILITY/WIPER
REAR QUARTER WINDOW IS POPPING OUT, IT IS LEAKING AND HAS A GAP ALIGN THE TOP I HAVE DUCT TAPED IT IN PLACE TO PREVENT IT FROM COMING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968846March 27, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT A USED 2007 CHRYSLER PT CRUISER. I HAVE PAID $900+ FOR TIGHTENING THE UNDERNEATH OF THE CAR. THE BACK WINDOWS DO NOT GO DOWN AND THE HATCHBACK LOCK WILL NOT OPEN. I WOULD LIKE TO KNOW IF SOME OF THE RECALLS WERE NOT TAKEN CARE OF OR IF THESE REPAIRS ARE COVERED. THANK YOU. PROBLEMS WERE THERE WHEN I BOUGHT IT., BUT I WAS UNAWARE. SHIFTER IS HARD TO GET THE BUTTON UP TO GET THE KEY OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968508March 25, 2017
STEERING
THERE IS A CLICKING SOUND WHEN THE STEERING WHEEL IS TURN TO EITHER SIDE. I HAD THE POWER STEERING PRESSURE SWITCH REPLACE TWICE AND THE RACK AND PINION REPLACE AND THE CAR STILL MAKES A CLICKING SOUND WHEN THE WHEEL IS TURN. DEALERSHIP REPLACE THE PART AND AN INDIVIDUAL MECHANIC HAS REPLACE THE SAME SWITCH. TO NO AVIL , I'M HAVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968457March 25, 2017
EXTERIOR LIGHTING
ON RETURNING HOME FROM AN EVENT IN THE EVENING I PARKED MY VEHICLE IN THE GARAGE. I TURNED OFF LIGHTS AND THEN THE IGNITION AND EVERYTHING SHUT DOWN EXCEPT THE FOG LIGHTS STAYED ON (THE VEHICLE WAS COMPLETELY SHUT OFF). I NEVER HAD THE FOG LIGHTS ON THAT EVENING. I TRIED VARIOUS A TEMPS I.E. PUSHING THE BUTTEN IN, TURNING THE VEHICLE ON AND THEN OFF AGAIN, ETC., BUT DID NOT HAVE ANY SUCCESS. MY WIFE WENT ONLINE AND FOUND (FROM MANY PEOPLE HAVING THE SAME PROBLEM WITH THEIR PT CRUSIERS) TO PUT THE LEFT TURN SIGNAL ON, SHUT OFF THE VEHICLE, THEN PUSH THE FOG LIGHT BUTTEN IN. THIS WORKED SO THAT I DIDN'T WAKE UP TO A DEAD BATTERY. IF YOU GO ONLINE YOU WILL FIND MANY PEOPLE WHO OWN PT CRUISERS WITH THE IDENTICAL PROBLEM INCLUDING SOME HAVING SMOKE COMING FROM THE MULTI FUNCTION SWITCH. I HOPE TO HEAR FROM SOMEONE SOON!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967048March 19, 2017
UNKNOWN OR OTHER
CAN NOT SHIFT INTO PARK TO START CAR, AND GO INTO GEARS ON 2008 AUTOMATIC, ONCE CAR STARTS AND ENGINE IS WARM NO PROBLEM SHIFING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966627March 17, 2017
ENGINE
MY CAR CAUGHT FIRE UNDER THE HOOD WHILE I WAS BACKING OUT A DRIVEWAY AND THEN THE WHOLE CAR JUST BURNED TO TOTAL LOSS OF IT AND IT CAUGHT FIRE DOWN IN THE BOTTOM OF THE ENGINE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10959949March 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHRYSLER PT CRUISER. WHILE DRIVING 65 MPH, ALL THE WARNING LIGHTS ILLUMINATED, THE GAUGE READINGS FLUCTUATED, AND THE VEHICLE STALLED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD "AN ELECTRONICS PROBLEM." THE CONTACT DID NOT KNOW WHAT PARTS NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958583March 4, 2017
ELECTRICAL SYSTEM, SEATS, VEHICLE SPEED CONTROL
LET ME START BY SAYING I JUST BOUGHT THIS 2001 LIMITED EDITION PT CRUISER THREE DAYS AGO FROM A PRIVATE DEALER. I WAS ON THE HIGHWAY, HEADING HOME FROM WORK IN THE MIDDLE OF THE NIGHT, AND WANTED TO TRY THE CRUISE CONTROL. I TURNED IT ON AND SET IT FOR 67MPH TO SEE IF IT WORKED FIRST. THEN I WENT TO RESET IT TO MY ACTUAL DESIRED SPEED BY TAPPING MY BRAKES, THEN I TRIED THE SWITCH ON THE ARM OF MY STEERING WHEEL BUT THE CRUISE CONTROL WOULDN'T SHUT OFF. I GOT OFF AT THE NEXT EXIT AND WAS ABLE TO SLOW DOWN TO 40MPH BEFORE MY BRAKES LOCKED UP AND I WAS FORCED TO RUN THE STOP SIGN AT THE END OF THE OFF RAMP. (THANK GOD IT WAS AT 3AM AND MY BABY WASN'T WITH ME!). I WAS ABLE TO PULL OVER DOING 20MPH BEFORE THE BRAKES LOCKED UP AGAIN. I QUICKLY SHUT IT OFF, PUT IT IN PARK, AND WAITED A FEW MINUTES TO TURN IT BACK ON. BUT THE ENGINE JUST KEPT REVING, AS IF I WAS HOLDING MY FOOT ON THE GAS BECAUSE THE CRUISE CONTROL WAS STILL ON! I TRIED RESETTING IT BY TURNING THE KEY BACK AND FORTH A FEW TIMES. I TRIED TO SEE IF IT WOULD THROW ME A CODE BUT ONLY "DONE" APPEARED ON MY DASH. EVERY TIME I STARTED THE CAR, THE LED FOR CRUISE CONTROL WOULD COME ON AND THEN SHUT OFF AFTER A FEW SECONDS. I WAS ABLE TO COAST HOME DOING 40MPH WITH ACCESS TO MY BRAKES AGAIN. NOT VERY WELL, BUT ENOUGH TO MAKE IT HOME, (WHEN I'D LET OFF THE BRAKE THE CAR WOULD TAKE OFF AGAIN). I'VE BEEN DOING RESEARCH SINCE I GOT BACK AND FOUND A FEW OTHER REPORTS OF THIS HAPPENING, EXCEPT THEY WERE ALL ABLE TO STOP. FOR EXAMPLE BY SHIFTING INTO NEUTRAL OR SHUTTING THE CAR OFF. EVERY TIME I START THE [XXX] THING, THE CRUISE CONTROL IS STILL ON! HOW DO I SHUT IT OFF? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958273March 2, 2017
AIR BAGS
TAKATA RECALL: I WAS DRIVING NORTH, TURNING RIGHT ON A 20 MPH CURVE, WHEN SOMEONE HEADING SOUTH, TURNED LEFT ON THE CURVE, WENT OVER THE LINE AND HIT ME HEAD ON. WHEN I CAME TO, I HEARD MYSELF SCREAMING THAT I WAS ON FIRE! ( BUT MY CAR WAS NOT ON FIRE.) THEN I DIDN'T REMEMBER ANYTHING UNTIL I WOKE UP IN THE HOSPITAL. I WAS COVERED IN THIS HOT POWDERY SUBSTANCE AND I HAD BURNS WHERE EVER MY SKIN WAS SHOWING. I HAD CUTS EVERYWHERE AND DARK MARKS IN MY SKIN FOR YEARS. I HAD CORNEAL SCRATCHES AND IRRITATED EYES TOO, ALONG WITH DISLOCATED JAW, SEAT BELT INJURIES AND A FEW OTHER INJURIES. MY TMJ SPECIALIST REALIZED I HAD METAL IN MY FACE, LOOKING AT MY MRI. A FEW DAYS AFTER THE MRI, MY FACE SWELLED UP ON THE RIGHT SIDE, MY RIGHT EYE WAS SWOLLEN SHUT AND MY FACE HAD A HUGE BUMP WHERE THE METAL FESTERED UP FROM THE MRI, THE ER LANCED IT OPEN, FOUND PARTICALS BUT DIDN'T DO A BIOPSY, JUST THREW IT AWAY. I NEVER HAD FACE SURGERY OR ANYTHING LIKE THAT AND IT WAS TOO HIGH ON MY CHEEK TO BE FROM DENTAL WORK. I HAVE DOCUMENTS ON ACCIDENT REPORTS, DRS DOCUMENTS, X RAYS, MRI'S SHOWING THE BLOOM OF METAL HIDING MY BROKEN JAW. I HAVE PICTURES TOO OF ME AND DEPLOYED AIRBAGS. ALTHOUGH I DON'T HAVE THEM HERE TO SCAN. HOPEFULLY I CAN COME BACK TO MY FORM AND UPDATE ANY INFORMATION THAT IS MISSING. THANK YOU. MY TMJ DR AND MY MAXIO FACIAL SPECIALIST SAID IT HAD TO BE SHRAPNEL AND THEY CANNOT MAKE ANY PROPER DIAGNOSIS OF MY TMJ OR BROKEN JAW. I STILL HAVE PAIN AND STILL HAVE SHRAPNEL THAT HAS BEEN COMING OUT OF MY EYE AREA AND FACE FOR SOME TIME. I KNEW OF ALL OF THIS PRIOR TO THE TAKATA ISSUES, I HAVEN'T BEEN WELL ENOUGH TO FOLLOW THROUGH WITH YOU UNTIL NOW. THANK YOU FOR YOUR TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10956428February 22, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SEAT BELTS
ELECTRICAL WIRING SHORTING OUT. WHILE DRIVING THE CAR THE ELECTRICAL WIRING WILL SHORT OUT CAUSING ALL THE DASHBOARD GAUGES TO GO HAYWIRE AND THE CAR LOSES ALL POWER AND STALLS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955449February 18, 2017
AIR BAGS
"TAKATA RECALL" I WAS DRIVING A 2003 PT CRUISER WHEN MY WIFE AND I WERE HIT HEAD ON BY A TRUCK THAT WENT LEFT OF CENTER WHEN A VAN TURNED LEFT IN FRONT OF HIM. WE WERE HIT AGAIN ON THE DRIVERS SIDE AND THE AIRBAG DEPLOYED AND THE STEERING COLUMN FELL ON MY LEFT LEG. MY GRANDDAUGHTER STOPPED AT THE SCENE BECAUSE SHE WAS DRIVING PAST AND SAW US. SHE SAW I WAS BLEEDING FROM MY HEAD AND PUT PRESSURE ON IT AS SOON AS SHE COULD. UPON BEING TAKEN TO THE HOSPITAL I HAD BOTH OF MY EARS NEARLY SEVERED OFF. IT WAS DETERMINED THAT THE SHRAPNEL FROM THE AIR BAGS HAD CUT BOTH MY EARS AND SEVERED THEM. ALSO IT HAS BEEN TWO YEARS AND I AM STILL GETTING MATERIAL OUT OF MY HEAD FROM THEM. I HAVE BIG SORE SPOTS WHERE THE MATERIAL HAS RISEN AND CAME OUT OF MY HEAD.I ALSO GOT MERSA IN MY LEG AND MY WIFE GOT 4 BROKEN BACK RIBS. THEY ALSO DETERMINED I RECEIVED A CONCUSSION. THE VEHICLE WAS IN MOTION BUT GOING ABOUT 25 AS I WAS SLOWING DOWN AS THE VAN IN FRONT OF US WAS TURNING.WE DO HAVE PHOTOS AND MEDICAL RECORDS AS WE HAD A LAWYER WHO SUED THE DRIVER WHO TURNED IN FRONT OF US AND WE CAN GET PICTURES AND RECORDS IF YOU WOULD LIKE.I DO NOT HAVE THEM ON MY COMPUTER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10955149February 16, 2017
UNKNOWN OR OTHER
THE CAR WILL SHUT OFF AND NOT RESTART FOR AT LEAST 10 MINUTES. I HAVE TAKEN IT TO SEVERAL MECHANICS AND WHEN THE TESTER IS APPLIED NO CODE APPEARS AND NONE HAVE BEEN ABLE TO TELL US WHAT THE PROBLEM IS. I TOOK TO THE INTERNET AND FOUND NUMEROUS INSTANCES OF THE SAME CIRCUMSTANCES BUT NO SOLUTION. THIS IS DANGEROUS BECAUSE THERE IS NO WARNING, IT JUST STOPS. DO TO THE HIGHLY DANGEROUS SITUATION WE ONLY TAKE IT ON THE STREET WHERE THE LIKELIHOOD OF COLLATERAL INJURIES CAN BE BETTER CONTROLLED. THIS HAS BEEN ONGOING FOR ABOUT (6) MONTHS, THE LAST TIME WAS ABOUT 6 WEEKS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950468February 9, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
WHEN DRIVING VEHICLE THE STEERING CAPABILITY OCCASIONALLY SEIZES AND VEHICLE CANNOT BE TURNED FOR A FEW MOMENTS. THIS IS VERY DANGEROUS SINCE IT CAN HAPPEN AT A TURN IN THE ROAD. ALSO, AT STOP LIGHTS THE CAR TRIES TO JOLT FORWARD. AGAIN THIS IS OCCURS AT INCONSISTENT TIMES. ADDITIONALLY THE CAR DIES IN IDLE WHEN THE TEMPERATURE OUTSIDE RISES ABOVE 60 DEGREES. THE CHECK ENGINE LIGHT CAME ON AND WHEN CODE WAS READ IT STATED THE COOLING SYSTEM WAS IN NEED OF REPAIR. UPON FURTHER INVESTIGATION INTO THE ISSUE WE FOUND THE FAN WORKED BUT WAS NOT BEING SWITCHED ON. SO WE REPLACED THE FAN SWITCH. IMMEDIATELY IT BLEW THE SWITCH. THE MECHANICS CANNOT IDENTIFY THE ISSUE. WHILE ADDITIONAL CODES JUST GET THROWN INTO THE PILE. AFTER SOME RESEARCH I FOUND THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. I CHECK OFTEN TO SEE IF SOMETHING HAS BEEN RECALLED OR IF ANYONE HAS FOUND A SOLUTION THAT PROVIDES LASTING CHANGE BUT I HAVE NOT FOUND ANY ADVICE OR SOLUTION THAT ACTUALLY FIXES THE ISSUE. THESE ISSUES ARE REOCCURRING SO I AM STATING THE LAST OCCURRENCE WHICH WAS JUST THIS MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949869February 6, 2017
ELECTRICAL SYSTEM
INSTRUMENT PANEL IS INOPERATIVE ALL FUSES AND RELAYS ARE OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949870February 6, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC ON MULTIPLE OCCASIONS WHERE THE CATALYTIC CONVERTER, CPU, SPARK PLUGS, AND FUEL CAP WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949308February 3, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY PT CRUISER WHEN DRIVING IT ALL GAUGES SHUT DOWN THE COME RIGHT BACK ON CAR IS STILL RUNNING AND ITS NOT SAFE TO DRIVE WITH NOT BEING TO TELL HOW FAST YOUR GOING SOME TIMES IT DOSE IT 3 TIMES SOME TIMES IT GOES OFF 40 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948893February 1, 2017
ELECTRICAL SYSTEM, ENGINE
THERE ARE A FEW ISSUES WITH MY CAR AND THE LOCAL DEALER SAYS THEY MAY BE RELATED. STALLING WHILE DRIVING: THIS HAS HAPPENED TWICE WITHIN 2-3 MONTHS. FIRST TIME I WAS ON A HIGHWAY OFF RAMP SLOWING TO STOP. NOT SURE OF MY SPEED, BUT I NOTICED IT STALLED AS I WAS ALMOST TO THE LIGHT. I STOPPED AND THE CAR STARTED UP FINE. THE SECOND TIME WAS 1-2 MONTHS LATER IN JAN. 2017. I WAS DRIVING IN TOWN ABOUT 30 MPH AND SHIFTED (AUTOMATIC) FROM 3RD TO DRIVE. I PUSHED THE GAS TO SPEED UP AND REALIZED THE CAR HAD STALLED. ONCE AGAIN IT STARTED BACK UP JUST FINE. MALFUNCTIONING INSTRUMENT CLUSTER: THIS HAS BEEN AN INTERMITTENT PROBLEM SINCE PROBABLY 2011 OR 2012. THE DIALS ON THE GAUGES WILL SWING BACK AND FORTH WILDLY. DASH LIGHT WILL FLASH ON AND OFF. SOMETIMES THE CLUSTER MAKES A POPPING SOUND LIKE IT IS POPPING POPCORN INSIDE THERE. TROUBLE STARTING: FOR A FEW YEARS NOW (POSSIBLY MATCHING THE TIMING OF THE CLUSTER PROBLEM) IT CAN TAKE 2-3 TRIES TO START THE CAR. THIS IS INTERMITTENT. I DON'T HEAR A SOUND THAT IT IS STRUGGLING TO START, IT JUST DOES NOTHING WHEN I TURN THE KEY. HORN MALFUNCTIONING: THIS HAS ONLY HAPPENED A FEW TIMES, BUT WHEN I GO TO GIVE A QUICK HONK, IT STICKS AND SOUNDS LIKE I'M GIVING SOMEONE A LOOOONG HONK. THE STALLING WHILE DRIVING IS OBVIOUSLY A SAFETY RISK. THE LOCAL DEALER SAID I SHOULD GET THE INSTRUMENT CLUSTER REPLACED WITH A REFURBISHED ONE BECAUSE IT COULD BE CAUSING THE STALLING. "ELECTRICAL PROBLEMS CAN CAUSE STRANGE THINGS TO HAPPEN" I WAS TOLD. I BOUGHT MY CAR BRAND NEW AND HAVE TAKEN VERY GOOD CARE OF IT. OTHER THAN FOR TIRES, I ONLY TAKE IT TO THE CHRYSLER DEALER. IT HAS ONLY 54,000 MILES. IT IS A GREAT CAR, UNTIL NOW. I CAN NO LONGER DRIVE MY TODDLER SON IN IT FOR FEAR OF AN ACCIDENT. I SPENT $700 ON MAINTENANCE & REPAIRS A MONTH AGO AND NOW THE DEALER WANTS ME TO SPEND ABOUT $550 ON SOMETHING THAT MAY TAKE CARE OF THE STALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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