Chrysler Pacifica Complaints (2022)

204 consumer complaints on file.

#11715631February 4, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
In May 2025 shortly after purchasing this vehicle I had complete Brake failure while driving down the road. I was driving approximately 65 mph when the forward collision warning, ABS warning, Brake Warning, Auto Emergency Brake warning lights came on and when I pushed on the brake pedal it was hard as a rock and wouldn't stop the vehicle. It was returned to the purchasing dealership, and they replaced the Brake Booster. On November 27th of 2025 I was driving down the road and the exact same problem occurred with a complete loss of brake function. It went to the local Chrysler Dealership; they replaced the Master Cylinder. I picked it up 12/10 drove it 5 miles home and parked it. I got in the vehicle the next morning to go to work and on my way to work all the same dash lights came on and I had a complete loss of Brake function. It was towed back to the dealership again; this time they replaced the ABS module. I picked it up on 12/30 drove 5 miles home, parked it, tried to leave 3 hours later and couldn't push the brake pedal far enough to get the van started. When I did finally get it started all the same dash lights were on and the brakes were not functional. It was towed back to the dealership again and this time they replaced the wiring Harness. I picked it up 1/16. Drove it minimally over the weekend, on 1/19 the front-end collision warning lights came on and the check engine light came on while driving 70 mph. The brakes didn't lose function this time, however. The following day I was sitting in line at an elementary school waiting to pick up my daughter when all the same dash lights came on again and I had a complete loss of brakes, it was towed back to the dealership, where it still is. There was contact made with Chrysler engineering during the 2nd repair. The dealership has been able to recreate the problem more than once since they have had it. This put myself and my children a significant risk of injury, and other cars if there was an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714924February 2, 2026
ENGINE, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
A message appeared on the dashboard stating the engine would shut off soon. I could not accelerate. This has happened multiple times (at least a dozen since I bought the vehicle in April 2025) and I cannot drive above 70 mph or it will cause the issue to occur. Several times I have been in multi-lane traffic and because you cannot accelerate, I have to try to park on the should across multiple lanes of traffic at high rates of speed while slowing down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713635January 27, 2026
ELECTRICAL SYSTEM
The vehicle experienced a failure of the hybrid battery thermal management system. A diagnostic trouble code (P0E15 – Hybrid/EV Battery Pack Coolant Heater “A” Control Performance) was set and the check engine light illuminated. This component is responsible for regulating high-voltage battery temperature and is part of the hybrid cooling/heating system required for safe operation and emissions readiness. The failure occurred at approximately 100,700 miles on a 2022 Chrysler Pacifica Hybrid. The battery coolant heater is a sealed, high-voltage electronic component with no maintenance or wear interval and is not a consumable part. Loss of proper battery temperature control can affect hybrid system operation, charging, regenerative braking, and power availability, and can potentially result in reduced power or limp-mode operation as the vehicle attempts to protect the high-voltage battery and inverter. The problem was confirmed by a Chrysler dealership and an Area Service Manager using factory diagnostic equipment. The fault code is stored and permanent. The vehicle was inspected by the dealer, and the component was diagnosed as failed and requiring replacement. No accident, misuse, or maintenance neglect was involved. The manufacturer declined warranty or goodwill coverage based on internal policy, despite the failure occurring immediately beyond the hybrid warranty mileage threshold and involving a non-wear, safety-critical hybrid thermal management component. The repair estimate is approximately $1,900 out of pocket. The warning indicator (check engine light) first appeared at the time of failure. The component remains available for inspection and replacement by the dealer. Also the dealership did not provide is with a written justification for the denial and corporate (Stellantis) stated that they were not able to provide justification either other than what the automated prompt was giving them (that the part was not covered under goodwill)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711039January 14, 2026
SEATS
The head rest of the second row broke and will not return to its upright position after we used the stow feature. Very dangerous now and basically lost a seat in our vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710194January 11, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While driving 75MPH, the vehicle shut down with a message to pull over. All acceleration was lost. We had to navigate, without warning, across 3 lanes of traffic to pull over on the right side of the highway. This was EXTREMELY unsafe as we were slowing down and essentially cutting off other vehicles who were honking at us as this was a traffic hazard. All 6 members of my family were in the vehicle. We had this happen another 3 times before arriving home. I took it to my local dealer, who could not replicate it. They performed a software update, which I have since learned would NEVER fix this problem. We had it happen to us 5 more times, so I took it to another dealership, who initially could not replicate it. In all cases, we had the following check engine light codes be triggered. I have screen shots of them from my personal OBDII reader: P0A43 "Drive Motor 'A' Position Sensor Circuit Intermittent", C2225 "Status: MIL - PCM Disabled EDU: No Sub Type Information". After doing my own reading, it seemed many others have experienced the exact same symptoms and it has required a transmission repair/replace. I also learned most people had a battery charge on the high voltage battery (as this is a plug-in hybrid) when the vehicle shuts down. I charged my van, took it for a ride at 75MPH and it occurred within the first mile. I took it back to the dealership, and at this point, I refuse to drive it until the hardware fix happens. It seems like this should be a recall for all vehicles that can have this problem. It is EXTREMELY unsafe as it occurs at 70MPH+ speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709960January 9, 2026
ENGINE
The vehicle was running fine when it suddenly shut down while driving. It was started back up 3 times before it would not start again.it was towed. We were told the two batteries needed to be replaced so we had it towed to midas because they had recently changed the auxiliary battery so it was under warranty. They replaced they replaced thr batteries but when they went to started up, thr engine started knocking and wouldn't start up again. Tr engine needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707859December 30, 2025
UNKNOWN OR OTHER
I have no damage to my vehicle or no recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706750December 23, 2025
AIR BAGS
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags). The dealer was contacted and confirmed that parts were limited, with only one kit provided per week, and that a waiting list was in place. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702981December 4, 2025
AIR BAGS
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702783December 3, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving approximately 35 MPH, the vehicle independently accelerated. The contact stated that several unknown warning lights illuminated. The contact was able to stop the vehicle by depressing the brake pedal; however, when the brake pedal was released, the vehicle independently accelerated without the accelerator pedal being depressed. The contact stated that the accelerator pedal failed to respond while being depressed. The contact stated that the failure had occurred three times and occurred while driving at various speeds. The contact stated the failure also occurred while driving at 70 MPH. The vehicle was taken to an independent mechanic who was unable to retrieve any fault codes but informed the contact that the 12-Volt battery was not at full charge. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the accelerator pedal assembly and the main computer had produced fault codes, but the dealer later stated that there were no codes. The vehicle was not repaired. The manufacturer was informed of the failure and a case was opened but was later closed. The failure mileage was 41,607.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701709November 26, 2025
FUEL/PROPULSION SYSTEM
Fuel line leak near engine. It sounds very similiar to the 2023 Chrysler Pacifica Recall. The vehicle reaked of gasoline fumes coming in through the vents. Our mechanic replaced the fuel line, said it had a hole. We felt very unsafe even starting the car when it reaked of gas due to risk of fire. No warnings lights or anything, just the smell to tip us off. No one else has inspected the car since we didn't have anything catastrophic happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700979November 22, 2025
SEAT BELTS
I was in an accident. Where the van rolled 17 times. On or about the 12th roll. The retaining lock on the shoulder strap released. This allowed me to slide out of the seatbelt. This caused me more complicated injuries. The vehicle is currently at copart impound lot in Oklahoma City, OK. Will be available for inspection upon your request. The Oklahoma highway patrol report indicated. I was wearing my seatbelt but the retaining lock on shoulder strap had broken. The Oklahoma highway patrol report # OHP25-024333. There were no warning lights or messages to indicate that there was a problem.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11697527November 4, 2025
LANE DEPARTURE: ASSIST, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
The auto start/stop activate at lights when lift off the brake van cuts off and quickly restarts and turn off the lane departure light and sometimes doesn't restart and is hard to restart. Van sometimes cuts off on the middle of intersection and hard to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694648October 21, 2025
POWER TRAIN
This car has lost power train at highway speeds several times almost casing accidents in major interstates intersections with no left shoulder. Chrysler has more than reasonably failed to repair this car transmission 9 times. This car has been in repair for 7 months in 2023 waiting for a new transmission. It has now spent more than 30 accumulative days just this year, and it is now at the dealership having its transmission replaced for the second time. I am submitting the second transmission replacement notice as evidence and first repair order as evidence. I have been able to avoid collision but have had to many close calls to the point that I feel unsafe driving this car and my wife won't drive this car anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693510October 15, 2025
ENGINE
Oil filter gets stripped on oil cooler housing and cracks and leaks damaging engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693454October 14, 2025
ENGINE, ELECTRICAL SYSTEM
The vehicle’s electrical or engine system appears to have failed, causing a sudden loss of power while driving. The exact component has not been identified by the dealership or Chrysler, but it may be related to the recall affecting the vehicle’s powertrain control or electrical system. The vehicle is currently at the dealership and available for inspection upon request. The issue has created a serious safety risk. The vehicle has repeatedly lost power and shut off while driving on the highway, including one incident where I was unable to fully pull off the road before it stalled in active traffic. My children were in the vehicle at the time, placing us in immediate danger of being struck by oncoming vehicles. Because the vehicle can stop without warning, it is unsafe to drive and puts both my family and others on the road at risk. The dealership has confirmed the issue and advised that parts are on backorder for at least 10 weeks. They also stated that even once the parts arrive, they are uncertain how to complete the repair, indicating that Chrysler has not yet provided an effective fix. The vehicle has been inspected by the authorized Chrysler dealership multiple times, and the issue has been reported to Chrysler. It has not been inspected by police or insurance representatives. A warning message reading “Pull over as the vehicle will stop” appears on the dashboard prior to each failure event. The first occurrence was on June 10, 2025, while driving on the highway to my daughter’s graduation. Since then, the same warning has appeared multiple times before the vehicle shuts off completely. It has been 6 weeks at this point and I have no vehicle. Chrysler has offered rental reimbursement of $60 a day but there is no vehicle that is a 7 passenger like my van that is of this cost. At this time they do not have a timeframe of when the vehicle will be fixed and denied a buyback or replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691923October 7, 2025
STEERING
I had the power steering or from their repair journal (68525334-AB GEAR RACK 19075120) replaced at 7062 miles from new as it was making knocking noise from the front of the driver-side. now at 29,650 miles the exact same noise and sound is coming from the same side. Unfortunately for me it just got out of basic warranty now in May. from their journal at: CUSTOMER STATES THERE IS A CLICKING NOISE COMING FROM THE FR ONT DRIVER SIDE WHEEL WHENEVER HE MAKES A TURN OR TURNS THE WHEEL BACK AND FORTH WHEN SITTING STILL (TireWheels Concern) steering rack has a internal popping noise when turning wheel. steering rack is making a internal pop noise then turning wheel back and forth. replace steering rack and set toe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689385September 24, 2025
POWER TRAIN, UNKNOWN OR OTHER
Dash message "Stop safely vehicle will shut off soon" included a red exclamation mark in the middle with a red triangle and a turtle in the bottom right. A yellow reduced speed type indicator in the top right and a check engine light all at the same time. Also a chime sounded. This occured in town moving around 35 mph. Dealer stated this exact VIN had already received a rebuilt trans around 50k miles from another dealer. Took dealer 2+ months to repair, and had to call many many times to encourage them to push to get it completed. Manufacturer seemed to delay sending parts because they can - no good reason provided. First Power Inverter Module (PIM) was replaced, but that did not resolve the issue. Then dealer rebuilt entire transmission. Dealer lead tech stated that a roller bearing near the bottom of the trans appeared to have start failing, which then causes a short and or some kind of damage with the electrical "phasers". Multiple conversations with lead technician and Chrysler cares indicate clearly that Chrysler is NOT investigating the issue deeply (they did not want any of the failed components, nor did they ask for details from dealer - are they even trying to resolve root cause.... this has been occurring since the earliest models). Chrysler should have a financial incentive to fix to remediate warranty repairs. Why can't chat GPT find literally anything on the web about the root cause, why is it nothing other than reports of the issue can be found??? Nobody has done a root cause analysis. Is Chrysler paying to minimize bad press??? If Chrysler replaced entire trans with rebuilt one at 50k and now it failed again at 80k - when can I expect it to fail a third time?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688673September 20, 2025
POWER TRAIN
While driving several warning lights came on and the transmission shutdown. I coasted to the side of the road. The engine kept running but the van would not move. I shut the engine off and after a few minutes (5 to 10) I restarted the van and the warning lights were on on. I drove the van 2 or 3 miles and it happened again. Once again after a few minutes all the warning lights were off except the check engine light. I returned to my motel and called a local Chrysler Dealer. I then was able to drive to the dealer with no problem. When they diagnosed the problem they said it had several codes. The following is what the service department did. “Digit-verified cel stored codes p0973 in Tim and in pcm, abs bcm u0418 u0402, u422, alll are stored erased codes, no updates, removed air box to access ground and Tim connector, inspected harness from Tcm to transmission, removed and cleaned ground on trans, reassembled and test drove could not duplicate concern. After more test drives still unable to duplicate concern.” After this I was able to drive home 1500 miles without any problems. Not sure if the problem is fixed or not. I just wanted to report this just in case others are having the same problem and to build a case for a recall if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688540September 19, 2025
Chest Clip, Buckle, Harness
Chest buckle can be slid down by toddler and toddler can wiggle arms out of harness and release the buckel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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