Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10360344October 13, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE INSPECTED AT AN INDEPENDENT REPAIR SHOP HE WAS INFORMED THAT THE ENGINE SUB FRAME WAS COMPLETELY DAMAGED BY RUST. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHO CONFIRMED THAT THE SUB FRAME WAS DAMAGED BY RUST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360094October 12, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE SERVICED, THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS COMPLETELY RUSTED AND CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE PROBLEM WAS CONFIRMED BUT IT WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359635October 8, 2010
STRUCTURE:FRAME AND MEMBERS
2004 CHRYSLER PACIFICA SUBFRAME IS SEVERELY ROTTING. MY MECHANIC SAID IT IS WORST HE HAS SEEN IN OVER 20 YEARS IN BUSINESS. CHRYSLER DOESN'T WANT TO DO ANYTHING ABOUT IT. I NOTED OTHER SIMILAR COMPLAINTS AT WWW.COMPLAINTSBOARD.COM AFTER PUTTING IN "PACIFICA." MY MECHANIC AS WELL AS A CHRYSLER MECHANIC SAID IT IS DANGEROUS TO DRIVE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359408October 6, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CRADINE WHERE THE ENGINE WAS HOUSED HAD RUST HOLES. A MECHANIC STATED THAT THE VEHICLE WOULD NOT PASS INSPECTION AND WAS DANGEROUS TO DRIVE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359075October 4, 2010
STRUCTURE:FRAME AND MEMBERS
2004 CHRYSLER PACIFICA SUB-FRAME RUSTING. CAR HAS APPROXIMATELY 75,000 MILES AND IS 6 YEARS OLD. THE SUB-FRAME IS RUSTED TO THE POINT MY MECHANIC IS AFRAID THE ENGINE COULD DROP ONTO THE ROAD. HE DOES NOT BELIEVE THERE IS ANY REASON WHY THIS AMOUNT OF CORROSION SHOULD OCCUR IN A CAR THAT IS ONLY 6 YEARS OLD. HE STATES IT IS A VERY SERIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357340September 24, 2010
STRUCTURE:FRAME AND MEMBERS
WAS DOING OIL CHANGE AND NOTICED A HOLE IN SUB FRAME/ENGINE CRADLE. PREVIOUS OIL CHANGE NOTICED NOTHING OTHER THAN SOME RUST SPOTS ON PAINT. METAL IS VERY THIN ON THE CROSS MEMBER FOR A SUBFRAME THAT HOLDS ENGINE IN PLACE. THE SUB FRAME THAT RUNS TO THE FRONT MOUNT AND REAR MOUNT IS MUCH HEAVIER. SEEN HUNDREDS OF COMPLAINTS ONLINE. THIS SEEMS TO BE A DESIGN FLAW RATHER THAN NORMAL WEAR. IF THIS WAS TO FAIL IT WOULD CAUSE SERIOUS INJURY OR DEATH. OEM PART IS OVER $3000, CAN BUY FROM SALVAGE YARD BUT WILL HAVE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357381September 24, 2010
STRUCTURE:FRAME AND MEMBERS
THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE IS SEVERELY CORRODED. THE SUBFRAME STRUCTURE IS CLOSE TO TOTALLY PULLING AWAY FROM THE PORTION THAT CONNECTS TO THE VEHICLE AT THE SUBFRAME WELDS AND THE VEHICLE PULLS TO THE RIGHT. IF THIS HAPPENED AT SPEED, A MAJOR ACCIDENT WOULD OCCUR. THE DRIVER'S SIDE IS FINE. MY ANALYSIS LEADS ME TO BELIEVE THAT THE AIR CONDITIONING CONDENSATE DRIPPING ONTO THE SUBFRAME HAS CAUSED THE CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355455September 14, 2010
AIR BAGS
1 SRS CLOCK SPRING FAILURE 97,000 5 /YR. RESULTS: AIR BAG WOULD NOT DEPLOY (SRS LIGHT ILLUMINATED) , NO HORN, CRUISE CONTROL UNEXPECTEDLY CUTS OUT OR DOES NOT WORK AT ALL. 2 ALL OF ABOVE REMAIN DISABLED UNTIL CLOCK SPRING IS REPLACED. AIR BAG IS EXTREME SAFETY ISSUE IN THE EVENT OF AN ACCIDENT AND HORN IS EXTREME SAFETY ISSUE NECESSARY TO AVOID HAZARDOUS SITUATIONS WHILE DRIVING. HTTP://WWW.MOTORTREND.COM/ROADTESTS/ONEYEAR/112_0412_2004_CHRYSLER_PACIFICA/INDEX.HTML MOTORTREND REPORTS THIS FAILURE TWICE IN THE 1 YR TEST AND REVIEW OF VEHICLE. CLOCK SPRING IS ONGOING ISSUE FOR CHRYSLER SINCE 1998. 3 REPLACE CLOCK SPRING HARNESS, OLD PART AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355565September 14, 2010
ENGINE AND ENGINE COOLING
CHRYSLER PACIFICA MOTOR MOUNTS GO BAD. FLUID FILLED MOTOR MOUNTS BUST AND CAUSE ENGINE TO SHIFT AND CREATE VIBRATING WHEN ACCELERATING AND BRAKING. ENGINE MOVES WHEN BRAKING, ACCELERATING AND RELEASING GAS PEDAL. MOTOR MOUNTS HAVE BEEN REPLACED IN LAST 10 MONTHS AND ARE NOW BUSTED AGAIN AFTER LESS THAN ONE YEAR. MOTOR MOUNTS ARE ON BACKORDER DUE TO SO MANY HAVING TO BE REPLACED ON NUMEROUS VEHICLES. ALL 2004 TO 2008 PACIFICAS HAVE FLUID FILLED MOTOR MOUNTS THAT BREAK AND CAUSE OTHER ENGINE PROBLEMS ANYWHERE FROM 10000 MILES TO 40K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354937September 10, 2010
STRUCTURE:FRAME AND MEMBERS
I BOUGHT A USED 2004 PACIFICA FROM FLAGLER CHRYSLER IN PALM COAST, FL AND THE SUBFRAME HAS RUSTED THROUGH SO THAT IT IS DANGEROUS FOR ME TO DRIVE. I CONTACTED THE DEALER AND THEY SAY IT'S BECAUSE IT'S A NEW YORK VEHICLE BUT THE SALESMAN TOLD ME IT WAS A FLORIDA VEHICLE. I GREW UP IN MICHIGAN AND NEVER SAW A CAR RUST LIKE THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354601September 9, 2010
STRUCTURE:FRAME AND MEMBERS
2004 CHRYSLER PACIFICA WITH 86,000 MILES HAS A RUSTED OUT SUB-FRAME AND CAR WAS DEEMED UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354725September 9, 2010
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE FRONT SUB-FRAME HAS RUSTED OUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION AND THEY CONFIRMED THAT THE SUB FRAME WAS RUSTED. THE DEALER TOOK PICTURES AND INFORM THE CONTACT NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE DEALER STATED THEY WILL CONTACT THE MANUFACTURER TO CHECK IF THERE ARE ANY WARRANTY FOR THIS FAILURE. THE MANUFACTURER STATED THEY WILL PAY 50% OF THE COST OF THE REPAIRS BUT THE CONTACT WOULD HAVE TO PAY THE OTHER 50% . THERE ARE NO RECALLS OR WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353685September 3, 2010
STRUCTURE, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE DEFECTIVE REAR BUMPER CLIPS WERE BEING REPLACED THE MECHANIC STATED THAT THE ENGINE CRADLE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER TOOK REPORT 19897979 AND STATED THAT SHE WOULD RECEIVED A CALL BACK. THE FAILURE AND THE CURRENT MILEAGE WERE 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353746September 3, 2010
STRUCTURE:FRAME AND MEMBERS
FRONT RIGHT SIDE OF THE VEHICLE CHRYSLER PACIFICA 2004 SHOOK AT SPEEDS GREATER THAN 50MPH. THIS HAPPENED ON A FRIDAY NIGHT. TOOK IT TO CHRYSLER DEALER ON MONDAY MORNING. DEALERSHIP CALLED AT 4:45PM THAT DAY AND TOLD ME THAT THE MOTOR MOUNTS HAD ROTTED OUT AND THE CAR WAS DANGEROUS TO DRIVE. PRELIMINARY ESTIMATE $2,200. TODAY (FRIDAY) I WAS TOLD TO COME AND GET MY VEHICLE AS IT WAS REPAIRED. COST: IN EXCESS OF 2,400. RESEARCHED ON THE INTERNET...SIMILAR COMPLAINTS...DEFECT? THE SERVICE MANAGER SAID I WAS LUCKY TO HAVE DRIVEN WITHOUT A SAFETY INCIDENT. I WILL ASK FOR OLD PART WHEN I PICK UP THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353168August 31, 2010
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LETTER FROM SENATOR GRAHAM ON BEHALF OF CONSTITUENT RE SAFETY ISSUES PERTAINING TO THE CHRYSLER PACIFICA REPLY TO GREENVILLE OFFICE (DOT/I#2010-1232) *TGW THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. THE TECHNICIAN FOUND A CODE IN THE PCM FOR THE TRANSMISSION SENSOR OUT OF RANGE. THE TRANSMISSION WOULD CHATTER WHEN ACCELERATING. THE TECHNICIAN FOUND A DEFECTIVE ENGINE SUPPORT. THE BATTERY WAS REPLACED DUE TO THE VEHICLE NOT STARTING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352747August 30, 2010
STRUCTURE:FRAME AND MEMBERS
I HAVE A 2004 CHRYSLER PACIFICA WITH 50,000 MILES ON IT AND I HAD IT INSPECTED LAST MONTH 7/23/2010 AND FOUND THAT THE FRONT SUB FRAME IS RUSTED OUT AND CHRYSLER DOESNT WANT TO DO ANYTHING ABOUT IT. THIS IS A CROCK OF #$*?! THIS IS A SAFETY ISSUE AND IT NEEDS TO BE CORRECTED. I HAVE SEEN THERE IS SO MANY PACIFICAS WITH THIS PROBLEM WHAT IS IT GOING TO TAKE FOR THEM TO FIX IT. MAYBE ACCIDENTS OR EVEN DEATH THIS IS PRETTY BAD. IM NOT GOING TO STOP HERE BECAUSE I HAVE 5 CHILDREN AND THIS IS NOT A SAFE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352787August 30, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA . THE CONTACT STATED THAT HE PUT THE VEHICLE ON A RAMP AND NOTICED THAT THE SUB FRAME WAS COVERED WITH RUST AND FALLING APART. THE DEALER WAS CONTACTED AND STATED THAT ONCE THEY RECEIVED A PICTURES OF THE FRAME THAT THE DEALER WILL LOOK INTO HIS CASE. THERE WERE NO DIAGNOSIS OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 69405.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352814August 30, 2010
STRUCTURE:FRAME AND MEMBERS
I'M JUST ANOTHER OWNER OF A 2004 CHRYSLER PACIFICA (86,000MILES)WITH A RUSTED OUT SUB FRAME AND HAVE JUST BEEN GETTING THE SAME RUN-AROUND AND A BUNCH OF SORRY'S FROM THE COMPANY AND DEALERS, SOMEONE WILL HAVE TO GET HURT OR KILLED BEFORE SOMETHING IS DONE THAT'S THE WAY IT WORKS LAST CHRYSLER I'LL EVER BUY EVER OR ANYONE I CAN REACH OUT TO JUNK!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352833August 30, 2010
STRUCTURE
RUSTED FRAME ON 2004 PACIFICA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350014August 17, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH IN A RAIN STORM, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A TREE BRANCH THAT SUDDENLY FLEW ACROSS THE ROADWAY. THE VEHICLE BEGAN TO SWERVE BACK AND FORTH EXCESSIVELY AND THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A GUARD RAIL. NONE OF THE SEVEN AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INBOUND LOT. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL WITH INJURIES TO HIS BACK, HEAD AND NOSE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 74,470.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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