Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10437656November 29, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 35 MPH WHEN A NOISE EMITTED FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THERE WAS CORROSION UNDER THE VEHICLE NEAR THE ENGINE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 89,000. UPDATED 02/0812 *BF UPDATED 03/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437235November 25, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 50 MPH WHEN THE STEERING WHEEL STARTED SHAKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MECHANIC STATED THAT THE SUB FRAME WAS CORRODED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435448November 14, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WINDSHIELD DEFROSTER FAILED AND IT WAS BLOWING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED WITHIN THE HEATER COMPUTER. A LOCAL GARAGE REPROGRAMMED THE HEATER COMPUTER SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD DEFROSTER CONTINUED TO MALFUNCTION THROUGH THE VENTS INSIDE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435194November 10, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL INJECTOR WOULD REFUSE THE FUEL EVEN BEFORE THE TANK WAS FULL. THE DEALER REPLACED THE FUEL PUMP BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434994November 9, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN STATED THAT THE FRONT CROSS MEMBER WAS SEVERALLY CORRODED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY COULD NOT OFFER ANY ASSISTANCE BECAUSE THE WARRANTY WAS EXPIRED.. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434899November 8, 2011
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE SUB FRAME WAS RUSTED AND CRACKED UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WAS NO WARRANTY FOR THE SUB FRAME. THE VIN WAS NOT AVAILABLE. THE CURRENT AND THE FAILURE MILEAGES WERE 115,017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434193November 4, 2011
SUSPENSION, STRUCTURE:BODY
THE FRONT SUB FRAME OR ENGINE CRADLE IS RUSTED THROUGH AND IS NO LONGER SUITABLE FOR ITS INTENDED PURPOSE CAUSING A SAFETY INSPECTION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434186November 4, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE DOES NOT INDICATE THE CORRECT AMOUNT OF FUEL THAT WAS IN THE TANK ON THE INSTRUMENT PANEL. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434042November 2, 2011
ENGINE AND ENGINE COOLING
1ST TIME: DRIVING STRAIGHT AROUND 20-45 MPH WHEN ENGINE LIGHT CAME ON & ENGINE STARTED ACTING UP. STOPPED SHORTLY AT A STOP LIGHT & ENGINE DIED. HAD TO WAIT SEVERAL MINUTES BEFORE THE ENGINE WOULD START & ENGINE LIGHT STAYED ON UNTIL WE GOT TO AUTO MECHANIC'S SHOP APPROX 2 MILES AWAY. MULTIPLE TIMES IN THE LAST 2 MONTHS: SOMETIMES ENGINE LIGHT COMES ON AS WE ARE STOPPING OR DECELERATING OR TURNING LEFT AFTER A STOP LIGHT CHANGES. ENGINE THEN ACTS UP & SUBSEQUENTLY DIES SHORTLY AFTER THAT. AFTER A FEW MINUTES WE ARE ABLE TO START IT & DRIVE IT HOME OR TO THE DEALER. BOTH THE AUTO MECHANIC'S & AT THE CHRYSLER DEALER'S DIAGNOSTIC MACHINES IDENTIFIED FAULT CODE "P0508 IAC CIRCUIT LOW" & TOLD US WE HAD TO CHANGE OUT THE IDLE CONTROL MOTOR (CHRYSLER PART # 4593851-AA). WE HAVE HAD THIS PART CHANGED OUT & THE THROTTLE BODY CLEANED TWICE NOW WITH NO RESOLUTION OF THE PROBLEM. WE ALSO HAVE NOTICED ON OCCASION WHEN WE HAVE OUR FOOT ON THE BRAKE AT A STOP, THE ENGINE MAY ARBITRARILY RACE FOR A COUPLE OF SECONDS. FORTUNATELY OUR FOOT IS ON THE BRAKE WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432859October 26, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VEHICLE WAS TAKEN IN TO DEALER DUE TO EXCESSIVE NOISE WHEN BRAKES ARE APPLIED HARD FOR SUDDEN STOPS. WERE TOLD THAT THE SUBFRAME IN THE FRONT OF THE CAR IS RUSTED OUT AND WILL COST ABOUT $3,000 TO REPAIR. CAR IS GARAGE-KEPT AND WASHED REGULARLY, AND ONLY HAS 75,000 MILES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432309October 21, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE EMITTED UNDERNEATH THE HOOD. THE VEHICLE WAS DRIVEN ONTO THE SIDE OF THE ROAD. THE CONTACT CONFIRMED THAT THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED, AND THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 203,000. UPDATED 02/28/12
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10432402October 21, 2011
STRUCTURE:BODY, SUSPENSION
I TOOK MY CAR IN FOR ANNUAL INSPECTION TODAY....OMG.....IT'S UNINSPECTABLE.....TOO DANGEROUS TO DRIVE.....THERE ARE HOLES IN THE FRONT SUB FRAME, REAR BUSHINGS ARE GONE IN REAR SUB FRAME AND THE ROCKERS HAVE HOLES IN THEM.....THE ENGINE MAY WELL FALL OUT.....! THIS CAR HAS ONLY 113,000 MILES ON IT.....HAS BEEN REGULARLY MAINTAINED AND NOW, HOW AM I SUPPOSED TO GET TO WORK?? $ 2944 QUOTED FOR NEW PARTS AND MORE THAN $1000 FOR LABOR TO FIX.....ALL OF THESE OTHER OWNER COMPLAINTS ABOUT THE EXACT SAME THING TELL ME CHRYSLER IS RIPPING OFF IT'S CONSUMERS....MY UNDERSTANDING IS THE METAL IS SO VERY THIN - THIN ENOUGH TO BARELY SUPPORT THE ENGINE EVEN WITHOUT ANY RUST!! THIS IS CRIMINAL ON CHRYSLER'S PART......THEY KNOW THIS IS A PROBLEM AND DO NOTHING???? COME ON PEOPLE OF THE NHTSA - MAKE THEM DO SOMETHING.....THIS IS CLEARLY A DEFECT.....A VERY UNHAPPY CONSUMER IN MAINE!! GUARANTEED NO MORE CHRYSLER PRODUCT IN MY FUTURE UNLESS THEY FIX THIS........! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432417October 21, 2011
SUSPENSION
FRONT SUBFRAME ( ENGINE CRADLE ) HAS APPROXIMATELY 3 INCH RUST HOLE ON RIGHT SIDE OF MAIN MEMBER NEAR THE TOP BEHIND OIL PAN . RUST HOLE ORIGINATED FROM THE INSIDE OF THE SUBFRAME. THIS VEHICLE IS ONLY 7 YEARS OLD AND THIS IS A CRITICAL SUPPORT COMPONENT FOR THE STEERING, SUSPENSION, AND ENGINE THAT IS NOW STRUCTURALLY COMPROMISED . I BELIEVE THIS TO BE CAUSED BY A MANUFACTURING DEFECT OF THE SUBFRAME. NO VEHICLE SHOULD RUST OUT THIS SOON. I HAVE FOUND MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON NUMEROUS WEBSITES. HAVE REPORTED PROBLEM TO LOCAL CHRYSLER DEALERSHIP, MILLER BROS. IN MARTINSBURG, WV, AND ALSO TO CHRYSLER CUSTOMER SERVICE. WAS ADVISED BY DEALER SERVICE MANAGER THAT HE HAD HEARD OF THE PROBLEM, BUT HAD NOT SEEN THIS ISSUE HIMSELF AND THAT MY WARRANTY WAS EXPIRED AND THEY COULD NOT DO ANYTHING. CHRYSLER RESPONSE IS PENDING, HOWEVER WAS TOLD ALSO THAT WARRANTY WAS EXPIRED AND NOT TO EXPECT ANYTHING. THEY STATE THERE IS NO RECALL FOR THIS ISSUE, HOWEVER THERE ARE RUMORS OF A "SILENT RECALL" FOR THIS ISSUE AND VEHICLES HAVE BEEN REPAIRED IN CANADA FOR FREE ON THE WEB. THIS IS A VERY DANGEROUS SITUATION AND THAT I BELIEVE NEEDS TO BE ADDRESSED BY A GOV.'T MANDATED SAFETY RECALL LIKE THE FORD WINDSTAR SUBFRAME RUST ISSUES. PLEASE HELP. ESTIMATED COST OF REPAIR IS APPROXIMATELY $4500.00. I CANNOT AFFORD TO PAY FOR THIS, NOR SHOULD I HAVE TOO, PLUS I CANNOT SELL THE VEHICLE IN THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429651October 12, 2011
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
HAD VEHICLE IN FOR REPLACEMENT OF STARTER. MECHANIC NOTICED THE SUBFRAME WAS COMPLETELY ROTTED AND NO LONGER PERFORMING ITS INTENDED PURPOSE. CHRYSLER GENERAL INFORMATION YIELDED NO RESULTS AS THERE IS NO RECALL ON THAT PART. LOCAL DEALERSHIP INDICATED THE REPLACEMENT PART WAS $3585 (NEW) BUT THERE WAS NO WAREHOUSE WHERE SUCH PART WAS STOCKED. NO USED ALTERNATIVES ARE AVAILABLE. CAR HAS 160K IN MILES, 2004. STILL HAS LIFE IN IT BUT NOW IT'S UNSAFE TO DRIVE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429460October 11, 2011
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
2004 CHRYSLER PACIFICA WITH 117,250 MILES EXPERIENCING SEVERE RUST AND DETERIORATION IN THE REAR SUSPENSION SUBFRAME. THE MOUNTING POINT OF THE REAR SHOCKS TO THE SUBFRAME IS ALMOST COMPLETELY RUSTED THROUGH. TWO MECHANICS HAVE TOLD ME THAT SUCH RUST SHOULD NOT BE EXPECTED ON SUCH A YOUNG VEHICLE. MANY HERE HAVE MENTIONED THE FRONT ENGINE CRADLE RUSTING THROUGH. I'M EXPERIENCING THE SAME TYPE OF RUST ISSUE BUT IN THE BACK. MY MECHANIC SAYS THE CAR IS GETTING TO THE UNSAFE TO DRIVE AREA! HELP!!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427010September 24, 2011
ENGINE AND ENGINE COOLING, STRUCTURE:BODY
CAR NOW HAS 140000 MILES. I AM ON THE 3RD FULL SET OF ENGINE MOUNTS AND NOW 3 OF THEM ARE BROKEN AGAIN AND NEED REPLACEMENT. THIS COULD EASILY HAVE TURNED INTO A SAFETY ISSUE. THIS IS OBVIOUSLY A DEFECT THAT CHRYSLER KNOWS ABOUT. WHY HAS THERE BEEN NO RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425775September 16, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEATER MOTOR FAILED AND AIR CONDITIONER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ISSUE WAS COMMON. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422442August 29, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE HORN AND THE CRUISE CONTROL WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATED THAT THE CLOCK SPRING FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422492August 29, 2011
SUSPENSION
WHILE DRIVING LESS THAN 20MPH HEARD LOUD CLANKING AND HOOD OF CAR WAS SHAKING. AFTER PULLING OVER LIFT HOOD AND NOTICE LEFT MOTOR MOUNT HAD PUSH THREW HOOD THIS IS THE THIRD TIME THIS PROBLEM HAS OCCURRED SINCE HAVING VEHICLE. PURCHASED VEHICLE IN 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420117August 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY. THE CONTACT PUSHED THE ACCELERATOR, BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT RESEARCHED NHTSA CAMPAIGN ID 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) RECALL, BUT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE DEALER DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 121,000. UPDATED 09/07/11*BF ..UPDATED 10/04/11*BF STATUS UPDATE. 10/07/11 UPDATED 11/01/11. UPDATED 2/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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