Chrysler Pacifica Complaints (2007)

380 consumer complaints on file.

#10327828April 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
2007 PACIFICA LTD $38,000.00 MAY 2009: JOB#1 WHITE SMOKE COMING FROM ENGINE AT 45K MILES. DEALERSHIP REPLACED VALVE SEALS ON BOTH BANKS. JOB#3 THEY ALSO HAD TO REPLACE SPARK PLUGS AND DECARB ENGINE DUE TO THE SMOKE. I HAD TO AGREE TO PAY FOR HALF OF THIS (NOT WARRANTY ITEM - ALTHOUGH THE WARRANTY WORK FROM THE SMOKE FROM BROKEN GASKETS IS WHAT CAUSED THIS DAMAGE) JOB#2 IS LISTED ON MY REPAIR TICKET BUT WAS NEVER DISCUSSED WITH ME. DURING 27 POINT INSPECTION THEY FOUND THE ENGINE MOUNT WAS BROKEN. NEVER DISCUSSED WITH ME - NEVER FIXED. I'VE BEEN DRIVING AROUND LIKE THIS FOR WHO KNOWS HOW LONG. I'M WONDERING IF MY AXLE IS MESSED UP NOW AS WELL. I WILL BE TALKING TO THE CHRYSLER / DODGE SERVICE MANAGER TOMORROW AND THREATENING HIM WITH THE ATTORNEY GENERAL IF THEY DO NOT FIX THIS. BROKEN ENGINE MOUNTS SHOULD DEF BE A RECALL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325832April 15, 2010
STEERING
STEERING WHEEL SHAKES VIOLENTLY EVERYTIME WHEN '07 CHRYSLER PACIFICA IS SLOWING DOWN. BROUGHT IN FOR SERVICE AND WAS TOLD THE CAR NEEDED A NEW FRONT MOTOR MOUNT. NOT COVERED UNDER ANY WARRANTY. SEARCH OF THE INTERNET SHOWS MULTIPLE PROBLEMS OF CHRSYLER PACIFICA MOTOR MOUNT REPLACEMENT, AND NEEDING TO REPLACE MULTIPLE TIMES. DEALERSHIP ONLY GUARANTEES NEW MOTOR MOUNT FOR 12 MONTHS, OR 12,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320100March 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR
I AM SURE THAT YOU ARE SWAMPED WITH TOYOTA ISSUES, BUT WE CHRYSLER OWNERS ARE GETTING UPSET AT THE PERFORMANCE ALSO. BROKEN MOTOR MOUNTS, TORQUE CONVERTERS, ROUGH IDLES, STALLING, BUMPING GEARS, ETC. MY 2007 CHRYSLER PACIFICA IS THE ROUGHEST TRANSMISSION I HAVE EVER DRIVEN IN MY 38 PLUS YEARS OF DRIVING, STALLING ON MORNING START-UPS, BANGING NOISES IN THE FRONT AROUND TURNS, AND THE LIST GOES ON. CHRYSLER MUST DO SOMETHING ON THIS DISCONTINUED PACIFICA MODEL, THE 4.0 LITRE TOURING. LIKE MOST OWNERS OF THE CHRYSLER PIECE, THIS IS THE LAST CHRYSLER I WILL EVER OWN, OR PERHAPS MAYBE THEY, OR NO-ONE EVEN CARES. THESE NUMEROUS REPEATING COMPLAINTS SHOULD BE TAKEN CARE OF, OR DOES IT TAKE DEATHS TO GET ATTENTION, AND HOW MANY DOES IT TAKE? IS 54 ENOUGH, AS I READ IN THE USA TODAY ABOUT HOW MANY GAS AND BRAKE RELATED DEATHS ARE BEING INVESTIGATED BECAUSE OF TOYOTA GREED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318432March 10, 2010
STRUCTURE:FRAME AND MEMBERS, STRUCTURE
WE PURCHASED A 2007 PACIFICA BRAND NEW AND ARE HAVING MOTOR MOUNT ISSUES AFTER 30,000 MILES. WHEN WE TOOK THE VEHICLE IN AND NOTIFIED THE DEALER, THEY STATED THAT THE MOTOR MOUNTS ARE BAD AND THAT WE'D HAVE TO TAKE THE CAR TO THE CHRYSLER DEALER FROM WHOM WE PURCHASED THE CAR. UNFORTUNATELY, THEY HAVE SINCE GONE OUT OF BUSINESS. THERE ARE NUMEROUS CONSUMERS WITH THE SAME MOTOR MOUNT ISSUE ON THEIR CHRYSLER PACIFICAS AT THIS LINK: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHRYSLER-PACIFICA/TNPD19HVINL2SPNH1/P4#LASTPOST . PLEASE HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312378February 20, 2010
SERVICE BRAKES, HYDRAULIC
LOUD THUMPING SOUND WHEN BRAKES ARE APPLIED. SOUND SEEMS TO BE COMING FROM RIGHT REAR BRAKE. DEALER HAS REPLACED SLIPPER PART # 5102476-AA,CALIPER # 5114440-AA,BRAKE ROTOR #4721240-AF AND HUB BRAKE 4721354-AB. THIS HAS NOT SOLVED THE PROBLEM. DEALER STATES THEY HAVE REQUESTED HELP FROM CHRYSLER ON THIS PROBLEM BUT I HAVE HAD NO RESPONSE FROM THE DEALER AS OF 02/20/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301689January 21, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, SHE NOTICED A POPPING NOISE AND THE ELECTRICAL SYSTEM BEGAN TO MALFUNCTION. THE INTERIOR LIGHTS WERE FLASHING ALONG WITH DASHBOARD LIGHTS AND HEATING SYSTEM WAS INOPERABLE. SHE WAS ABLE TO DRIVE SAFELY ONTO THE EMERGENCY LANE; HOWEVER, THE NOISE CONTINUED EVEN AFTER SHE TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE. SHE WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER OR SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 5,732. UPDATED 02/16/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301810January 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE OWN A 2007 PACIFICA, WE LOVE THIS CAR, BUT THE TRANSMISSION IS SO BAD, WE HAVE TAKEN IT TO THE DEALER 8 TIMES TO HAVE THE PROBLEM FIXED. TO NO AVAIL IT IS STILL NOT FIXED, THE PROBLEM WITH THE TRANSMISSION IS A SHIFTING ISSUE IT JUST DOES NOT SHIFT ALL THE TIME. THE DEALER HAS FLASHED THE COMPUTER, REBUILT THE TRANSMISSION, AND REPLACED THE TORQUE CONVERTER, STILL NOTHING WORKS. CHRYSLER WILL NOT REPLACE THE TRANSMISSION THOUGH, EVEN THOUGH I THINK THERE IS A DEFECT SOMEWHERE IN THE TRANSMISSION FOR NOTHING AT ALL TO FIX THE PROBLEM. OF COURSE NOW IT IS OUT OF WARRANTY SO NOW THEY WILL BE HAPPY TO CHANGE THE TRANSMISSION YEAH FOR 4200.00. I JUST WISH THERE WAS SOMETHING THAT COULD BE DONE ABOUT THIS SCAM THAT CHRYSLER FED ME. IT IS TO BAD TOO, AS I HAVE OWNED CHRYSLERS FOR OVER 25 YEARS AND THIS IS HOW THEY TREAT THERE LOYAL CUSTOMERS. WILL NOT BE BUYING ANYMORE CHRYSLERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296616December 21, 2009
POWER TRAIN:MANUAL TRANSMISSION
ENGINE LIGHT ON FOR MORE THAN A WEEK. DID NOT NOTICE ANYTHING DIFFERENT WHILE DRIVING. TOOK VEHICLE IN TO HAVE INSPECTION 6/14/2009, AND FOUND ERROR CODES AFTER DIAGNOSTIC TEST WAS PERFORMED ON THE TRANSMISSION. WAS THEN QUOTED $8,000 TO TEAR DOWN AND INSPECT, LABOR, AND NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296380December 18, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH THE TEMPERATURE GAUGE INCREASED DRAMATICALLY. AND THEN THE VEHICLE BEGAN TO OVERHEAT. SHE PULLED OVER TO THE SIDE OF THE ROAD, AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TEMPERATURE GAUGE AND HEAD GASKET WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR THE REPLACEMENT OF THE TEMPERATURE GAUGES. THE FAILURE MILEAGE WAS 34,000. THE CURRENT MILEAGES WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296247December 17, 2009
STEERING:COLUMN, STEERING:RACK AND PINION, SUSPENSION
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. SHE WOULD HEAR LOUD THUMPING AND GRINDING , WHEN TURNING THE STEERING COLUMN. SHE HAD TO USE GREAT FORCE IN ORDER TO TURN THE STEERING COLUMN. THE MANUFACTURER WAS CONTACTED AND AFTER NUMEROUS ATTEMPTS TO CORRECT THE FAILURE THEY STATED THEY DID NOT KNOW WHAT THE CAUSED THE FAILURE. THEY ALSO STATED THEY WERE WORKING ON A TECHNICAL SERVICE BULLETIN TO ADDRESS THE FAILURE. THE FAILURE MILEAGE WAS UNDER 100 AND THE CURRENT WAS 39, 386. UPDATED 01/27/10*LJ THE RACK AND PINION WAS REPLACED AS WELL AS THE SWAY BAR LINKS. UPDATED 01/28/10 *JB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289789October 26, 2009
POWER TRAIN
07 PACIFICA TOURING WAS BROUGHT IN FOR TRANSMISSION SHUTTERING AND WAS TOLD THAT THE TORQUE CONVERTER WAS BAD AND WAS A RECALL, SO IT'S COVERED UNDER WARRANTY, BUT 2 MOTOR MOUNTS ARE "HANGING ON BY RUBBER" AT 70,000 MILES. SERVICE CLAIMS THE TWO ARE NOT RELATED. MOTOR MOUNTS ARE NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287239October 13, 2009
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH HE LOST POWER STEERING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE POWER STEERING PUMP AND BELT WILL BE REPAIRED UNDER THE WARRANTY. HE WILL CONTACT THE MANUFACTURER. THE CURRENT AND THE FAILURE MILEAGES WERE 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285656September 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION PROBLEMS STARTED WITH MY 2007 CHRYSLER PACIFICA WHEN IT WAS SHIFTED FROM AUTOMATIC DRIVE TO AUTOMATIC STICK WHILE DRIVING THE CAR. I BROUGHT IT INTO THE DEALER WHEN I DISCOVERED THE ENGINE LIGHT CONTINUED TO ILLUMINATE AFTER THIS INCIDENT. THEY HAD DONE AN ENGINE AND A TRANSMISSION DIAGNOSTIC TO FIND THAT THERE WERE ERROR CODES DISPLAYED FROM THE TRANSMISSION, RE-SET IT, AND ADVISED THAT I WILL NEED A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283726September 11, 2009
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STRUCTURE:BODY, EQUIPMENT:OTHER:LABELS
THE FIRST INCIDENT OCCURRED A FEW WEEKS AFTER WE PURCHASED THE VEHICLE, I NOTICED RUST/PIT MARKS ALL OVER THE EXHAUST SYSTEM (UNDER WARRANTY COMPLETELY REPLACED). THE SECOND INCIDENT OCCURRED WHEN I CONTINUED TO NOTICE THE DRIVER SIDE FLOOR WAS WET AFTER RAIN OR A CAR WASH. FRONT WINDSHIELD GASKET NEEDED TO BE REPLACED (UNDER WARRANTY REPAIRED). THE THIRD INCIDENT THE CAR WAS SHIFTING HARD BROUGHT IT IN WAS TOLD IT'S NORMAL NO PROBLEM FOUND. FOURTH INCIDENT THE CAR CONTINUED TO SHIFT HARD, BROUGHT IT IN AGAIN AND WAS TOLD THE MOTOR MOUNTS WERE BROKEN (UNDER WARRANTY REPLACED). FIFTH INCIDENT NOTICED THE REAR BUMPER FADING COMPARED TO THE OTHER BUMPERS. TOLD IT DID NOT HAVE THE PROPER SEALER ON IT (UNDER WARRANTY REPAIRED). SIXTH INCIDENT, NOTICED LEFT REAR MOLDING PANEL LOOSE. FOUND CLIP TO FASTEN THE MOLDING WAS BROKEN AND DEFECTIVE, (UNDER WARRANTY REPLACED). SEVENTH INCIDENT, NOTICED THE RIGHT REAR MOLDING PANEL LOOSE. FOUND CLIP TO FASTEN THE MOLDING WAS BROKEN AND DEFECTIVE, (UNDER WARRANTY REPLACED). ALL THIS WITH LESS THAN 30,000 MILES. THANK GOD FOR THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267259April 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:FRAME AND MEMBERS
I HAVE A 2007 PACIFICA, IT STARTED SHAKING BAD. TOOK IT INTO THE DEALER AND THE MOTOR MOUNTS WHERE REPLACED. AT THE SAMETIME THE TORQUE CONVERTER WAS ALSO REPLACED. BECAUSE THE TORQUE CONVERTER WOULD UNLOCK WHEN GIVEN A LITTLE WE TOOK THE CAR BACK THREE TIMES FOR THIS PROBLEM. THE DEALER SAYS THAT THIS WAS NORMAL???? BUT WE DON'T THINK SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266749April 26, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C BLOWER CUTS OFF AFTER RUNNING FOR 5 MINUTES. AIR FLOW ALMOST NON-EXISTENT. TOOK TO DEALER. THEY SAID THAT THE SENSOR FOR THE AC WAS PLACED IN THE WRONG POSITION. MANAGER SAID HE CALLED CHRYSLER AND THEY SAID THERE WAS NOTHING THEY COULD DO. MANAGER SAID IT COULD NOT BE FIXED. AC FREEZES UP. COULD POSSIBLY CATCH ON FIRE IF OVERHEATS TOO MUCH. STARTED DOING THIS ABOUT 3 WEEKS AGO. I HAVE HAD THE CAR SINCE JULY 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265094April 13, 2009
STRUCTURE:FRAME AND MEMBERS
THE VEHICLE HAS 37,000 MILES ON IT. ACCORDING TO THE DEALERSHIP, THE REAR MOTOR MOUNT IS BROKEN AND NEEDS TO BE REPLACED. I FIND IT HARD TO BELIEVE THAT A MOTOR MOUNT WOULD BREAK AT UNDER 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257912February 5, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, STEERING
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE LOSES POWER WHILE DRIVING BETWEEN 15 TO 60 MPH. THE FAILURE HAS OCCURRED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. RIGHT AFTER THE FAILURE, THE LOW OIL PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER EXPERIENCED LIMITED ABILITY TO STEER AND STOP THE VEHICLE DURING THE FAILURE. THE VEHICLE IS ABLE TO BE IMMEDIATELY RESTARTED AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIR ON FOUR OCCASIONS. ON THE FIRST OCCASION, THE DEALER STATED THAT THEY COULD NOT DUPLICATE THE FAILURE; HOWEVER, THEY UPDATED THE SOFTWARE. ON THE SECOND OCCASION, THE DEALER DUPLICATED THE FAILURE AND REPLACED THE THROTTLE BODY. ON THE THIRD OCCASION, THE EMISSIONS INDICATOR ILLUMINATED AND AN ERRONEOUS EVAPORATION CODE APPEARED. THE COMPUTER WAS RESET AT THAT TIME. ON THE FOURTH VISIT TO THE DEALER, THREE LOOSE ELECTRICAL GROUNDS WERE FOUND AND TIGHTENED; HOWEVER, THE FAILURE CONTINUED. THE PREVIOUS OWNER ALSO EXPERIENCED THE FAILURES, BUT THE MANUFACTURER WAS UNABLE TO DETERMINE THE CAUSE. THE FAILURE MILEAGE WAS 21,150 AND CURRENT MILEAGE WAS 23,250. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255503January 18, 2009
FUEL SYSTEM, GASOLINE
MY WIFE HIT A POTHOLE IN THE STREET WITH OUR 2007 CHRYSLER PACIFICA. THE CAR WAS DRIVABLE AFTER THE INCIDENT, BUT HER AND MY GRANDDAUGHTER SMELLED GASOLINE. THEY PROCEEDED TOWARD HOME AND NOTICED THE GAS GAUGE WAS GOING DOWN VERY QUICKLY. THEY GOT HOME WITH THE GAS GAUGE READING EMPTY, THEY HAD TRAVELED ABOUT 3 TO 4 MILES AND LOST 3/4 OF A TANK OF GAS. I LOOKED UNDER THE CAR AND SAW A GASH IN THE BOTTOM FRONT OF THE PLASTIC GAS TANK ABOUT 2" LONG. THIS WAS DISTURBING TO ME BECAUSE THE FRONT CORNER OF THE TANK HAS NO PROTECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254231January 8, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE COMPLETELY SHUT OFF. THE VEHICLE NEVER RESTARTED AND ALWAYS HAS TO BE TOWED TO THE DEALER. THE FAILURE HAS OCCURRED THREE TIMES IN THE PAST TWO MONTHS. THE WARNING INDICATOR ILLUMINATES AFTER THE FAILURE OCCURS AND STATES "SERVICE IMMOBILIZER". THE FAILURE OCCURS IN ALL TYPES OF WEATHER. ONCE THE VEHICLE SHUTS OFF, THE POWER STEERING AND BRAKES BECOME INOPERATIVE. THE ELECTRICAL COMPONENTS WOULD REMAIN ACTIVE, BUT THE VEHICLE WOULD NOT RESTART. THE FIRST TIME THE FAILURE OCCURRED THE VEHICLE WAS TOWED TO THE DEALER AND THEY CHANGED THE PCM MODULE. ON JANUARY 5, 2009, THE VEHICLE WAS TOWED TO THE DEALER AND THEY CHANGED THE SKREEM MODULE. THE REPAIR WORKED FOR A DAY. THE FAILURE OCCURRED AGAIN ON JANUARY 7, 2009 AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,930.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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