Chrysler LHS Complaints

968 consumer complaints on file.

#10144578December 6, 2005
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, STRUCTURE:BODY:TRUNK LID
DT: THE CONTACT STATED THE STRUTS THAT HOLD THE HOOD UP FAILED. THE FIRST TIME IT HIT THE CONTACT IN THE HEAD AND HE BECAME UNCONSCIOUS FOR APPROXIMATELY THIRTY MINUTES. THE VEHICLE WAS REPAIRED , AND IT HAPPENED A SECOND TIME. THE VEHICLE WAS AGAIN REPAIRED. ALSO, THE TRUNK SPRINGS FAILED. THEY WERE REPLACED. THERE HAVE BEEN NO FURTHER OCCURRENCES. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10144224December 2, 2005
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED. THE VEHICLE STARTED AFTER SITTING FOR APPROXIMATELY ONE TO TWO MINUTES. THE DEALERSHIP INSPECTED THE VEHICLE MULTIPLE TIMES, BUT THEY COULD DIAGNOSE THE CAUSE OF THE PROBLEM. THE FUEL SYSTEM WAS CLEANED , AND THE TRANSMISSION WAS REDONE, BUT THE PROBLEM PERSISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143981November 29, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING:LINKAGES
I WAS HAVING SOME UNEVEN AND PREMATURE FRONT TIRE WEAR PROBLEMS. I THOUGHT THAT THE INNER TIE ROD BUSHINGS WERE SIMPLY WORN OUT. I FOUND OUT INSTEAD THAT ONE OF THE BOLTS THAT HOLD THE INNER TIE ROD ENDS TO THE STEERING RACK HAD ACTUALLY SHEARED/ BROKEN, AND THIS WAS ALLOWING THE EXCESSIVE SLOP IN THE STEERING. OBVIOUSLY, IF THE BOLT WOULD HAVE SHEARED ALL THE WAY OFF, SUDDEN AND CATASTROPHIC (POSSIBLY DEADLY) LOSS OF STEERING WOULD HAVE OCCURRED, WITHOUT WARNING. IN ORDER TO REMOVE/EXTRACT THE BROKEN BOLT, THE STEERING RACK HAD TO BE REMOVED FROM THE CAR TO FACILITATE ACCESS TO THE BROKEN BOLT WITH AN EXTRACTOR. THIS IS AN EXPENSIVE 6 HOURS OF LABOR JOB, TO REPAIR A SIMPLE BROKEN BOLT. NOT ONLY IS IT RIDICULOUSLY EXPENSIVE TO REPAIR, THIS IS AN ITEM (THE TIE ROD TO STEERING RACK BOLT) THAT SHOULD NEVER BREAK FROM NORMAL USAGE OF THE AUTOMOBILE. I SUBSEQUENTLY FOUND FROM ON-LINE RESEARCH THAT THIS IS NOT AN UNCOMMON PROBLEM IN THE CHRYSLER LH PLATFORM CARS. ALSO, THAT THERE HAVE BEEN MANY CONSUMER COMPLAINTS, AND SEVERAL LAWSUITS DUE TO ALLEGED DEFECTIVE DESIGN, INSUFFICIENT SERVICE/INSPECTION PROCEDURES, OR MATERIALS, RELATING DIRECTLY TO THE LH PLATFORM STEERING, INCLUDING SEVERE ACCIDENTS CAUSED BY THIS IDENTICAL FAILURE. ALSO COMPLAINTS OF CHRYSLER OFFERING NO ASSISTANCE TO THE CONSUMER (INCLUDING ME) IN REGARDS TO THIS VERY DANGEROUS (AND EXPENSIVE TO REPAIR) DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141510November 2, 2005
TIRES:BEAD
THE 17-INCH CHROME RIMS WILL NOT MAINTAIN A BEAD OR HOLD AIR PRESSURE MORE THAN A FEW DAYS. THIS VEHICLE IS CURRENTLY ON THE 3RD SET OF TIRES IN 80K MILES. DUE TO THE CONSTANT STATE OF LOW PRESSURE IN THE TIRES, I HAVE EXPERIENCED PREMATURE TIRE WEAR ON THE FACTORY INSTALLED TIRES AND THE REPLACEMENT EAGLE LS TIRES. THE LAST SET OF TIRES HAD BEEN REMOUNTED MULTIPLE TIMES WITH BEAD SEALANT FROM SEVERAL TIRE INSTALLERS AND A CHRYSLER SERVICE CENTER. PROOF IN THE INABILITY OF THE TIRE TO MAINTAIN A BEAD-SEAL EXISTED WHEN THE VEHICLE WAS DRIVEN OUT OF MY DRIVEWAY, AND DURING A LEFT-HAND TURN TO ENTER THE ROADWAY, THE TIRE SLIPPED FROM THE RIM COMPLETELY AND PARTIALLY DISMOUNTED FROM THE RIM, RESULTING IN THE RIM DAMAGING THE TIRE BEYOND REPAIR. THIS INCIDENT OCCURRED DURING A LOW-SPEED TURN (5-MPH) ON A TIRE THAT WAS NOT VISIBLY FLAT. THE AIR PRESSURE IN TIRES MOUNTED ON THESE RIMS MUST BE CHECKED ALMOST DAILY IN ORDER TO ENSURE REASONABLY SAFE DRIVEABLITY OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141518November 2, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS VEHICLE WAS PURCHASED USED IN DECEMBER OF 2004. DURING THE SPRING OF 2005 IT WAS FOUND THAT THE A/C WAS NOT FUNCTIONING. AFTER $300 IN DIAGNOSTICS, IT WAS DETERMINED THE EVAPORATOR WAS LEAKING FREON AND WOULD NEED REPLACING, AT AN ADDITIONAL COST OF $870. I CONTACTED THE PREVIOUS OWNER OF THE VEHICLE AND HE STATED THAT THE A/C SITUATION WAS THE SOLE REASON FOR TRADING THE VEHICLE IN THE FALL OF 2004. CHRYSLER REFUSED TO REPLACE THE DEFECTIVE EVAPORATOR FOR THE PREVIOUS OWNER AND THE REPAIR ESTIMATE WAS IN EXCESS OF $1000; THEREFORE, HE TRADED THE VEHICLE WITH LESS THAN 60K MILES. THE GM DEALERSHIP WHICH TOOK THE TRADE ALSO FAILED TO REPAIR THE A/C AND FALSELY REPRESENTED THE A/C AS FUNCTIONAL WHEN THE CAR WAS PURCHASED. AT THIS TIME, CHRYSLER REFUSES TO ACKNOWLEDGE THE CONTINUED DEFECT OF THEIR PREVIOUSLY CONFIRMED EVAPORATORS, WHICH WERE VOLUNTARILY REPAIRED UP TO 70K MILES ON PREVIOUS MODEL YEAR VEHICLES. THE RESELLING DEALERSHIP DOES NOT TAKE RESPONSIBILITY OF THE REPAIR BECAUSE THE VEHICLE WAS BEYOND THEIR 6000 MILE WARRANTY PERIOD AFTER THE SALE, EVEN THOUGH THEY KNOWINGLY SOLD THE VEHICLE WITH A DEFECTIVE A/C SYSTEM. THIS EVAPORATOR PROBLEM WAS BROUGHT TO THE ATTENTION OF CHRYSLER PRIOR TO THE 7-YEAR/70K MILE MARK, AND THE EVAPORATOR IS CLEARLY DEFECTIVE. CHRYSLER SHOULD EXTEND THE MODEL YEAR TO INCLUDE 98 AND 99 MODELS, AND SHOULD HONOR THEIR EXTENDED WARRANTY PERIOD TO ALLOW FOR THESE DEFECTIVE EVAPORATORS TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140027October 17, 2005
STEERING:RACK AND PINION
DT: CONTACT OWNS A 1994 CHRYSLER LHS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING VEHICLE SKIDDED, AND WHEN SHE TURNED THE WHEEL, IT WOULD NOT TURN. A MECHANIC PULLED UP BEHIND AND TOLD THE CONTACT THAT IT COULD BE RACK AND PINION STEERING. IF ANY VEHICLES HAD BEEN ON THE ROAD THERE COULD HAVE BEEN A COLLISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139387October 12, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE RODS BROKE ON BOTH SIDES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134969September 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:FRONTAL, ENGINE AND ENGINE COOLING:ENGINE
DT: WHEN THE CONSUMER'S WIFE STARTED THE VEHICLE IT WENT FORWARD WHILE THE VEHICLE WAS IN PARK. THIS CAUSED VEHICLE TO RUN OVER A SHORT WALL. THIS RESULTED IN INJURIES TO THE DRIVER AND THE PASSENGERS. UPON IMPACT, AIRBAGS FAILED TO DEPLOY. THE CONSUMER BELIEVED THAT THE PROBLEM WAS THE TRANSMISSION. RECALL WORK DONE ON THIS ISSUE. THE CONSUMER FELT THAT THE RECALL WORK WAS THE REASON FOR THE ACCIDENT. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY STATED THAT IT WAS NOT THEIR FAULT. THE ACCIDENT OCCURRED ON 7-17-05.*AK JUST THE WEEK BEFORE THIS ACCIDENT A NEW BATTERY AND TRANSMISSION WERE INSTALLED AT THE SERVICE DEALER. THE CONSUMER BELIEVES THE COMPUTER MALFUNCTIONED. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10136288September 12, 2005
STEERING:RACK AND PINION
I WAS DRIVING MY 2000 CHRYSLER LHS AND THE STEERING FAILED. I COULD NOT TURN THE CAR TO THE LEFT. MY MAJOR CONCERN WAS THAT MY 16 YEAR OLD DAUGHTER WAS USING THIS CAR TO PRACTICE DRIVING FOR HER MOTOR VEHICLE TEST. IF IT WAS HER THAT WAS DRIVING THE CAR SHE WOULD OF BEEN HURT OR KILLED. I HAVE ONLY 55,000 MILES ON THIS CAR. IT HAD 3 OWNERS ALL IN MY FAMILY. I ASKED CHRYSLER AND THE DEALER TO COVER THE $800 REPAIR BILL. THEY OF COURSE REFUSED. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY REFUSED AND WERE VERY RUDE. I CONTACTED THE TUFANO DEALERSHIP THEY CONTACTED CHRYSLER AND STILL REFUSED. CLAIMING THE MILEAGE WAS TOO HIGH. THERE ARE MAY COMPLAINTS REGARDING THIS ISSUE. I AM JUST LOOK FOR REIMBURSEMENT. I WILL NOT STOP UNTIL I AM SATISFIED. CAN YOU HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135438September 6, 2005
EXTERIOR LIGHTING:HEADLIGHTS, STRUCTURE:BODY:TRUNK LID, STRUCTURE:BODY:DOOR, AIR BAGS
HEADLIGHTS ARE CLOUDING OVER CAUSING DIMNESS IN NIGHT AND DECREASED VISIBILITY WHILE DRIVING. I HAVE NOTICED THIS ON OTHER CHRYSLER PRODUCTS BUT NOT OTHER MANUFACTURERS. DEALER SAID THERE WAS NO RECALL. I ALSO HAD A FRONT PASSENGER DOOR ACTUATOR REPLACED. THE HANDLE DOES NOT OPERATE PROPERLY NOW. AUTO SHOP PERFORMED REPAIRED AT MY EXPENSE. THE PASSENGER AIRBAG STORAGE IS CRACKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133113August 16, 2005
STRUCTURE
DASH CRACKS AROUND PASSENGER SIDE AIRBAG. APPEARS TO BE EXPANDING AND THE ONLY OPTION FOR REPAIR, DUE TO THE LOCATION, IS COMPLETE REPLACEMENT OF THE DASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132828August 15, 2005
STEERING
CAR HAS 40K MILES, 1999 MODEL, NO CRASHES. DRIVING DOWN RESIDENTIAL STREET, SLOW DOWN AND MAKE RIGHT TURN INTO PARKING LOT. AT COMPLETION OF TURN ATTEMPTED TO STRAIGHTEN WHEELS AND LOST FUNCTION FROM STEERING BUT STEERING WHEEL TURNED LIKE NORMAL. LUCKILY VERY LOW SPEED SO WAS ABLE TO STOP WITHOUT CRASH. ROOT CAUSE IS BOLTS (2) SHEARED BELOW STEERING GEAR WHERE TIE RODS CONNECT. REPAIRS IN PROGRESS, WILL ATTEMPT TO DRILL OUT SHEARED BOLTS AND REPLACE, BEFORE HAVING TO REPLACE GEARBOX AND BOLTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127542August 12, 2005
SEATS:FRONT ASSEMBLY:RECLINER
DT: CONSUMER'S WIFE WORKED AT A PLACE WHERE SHE PARKED BY CONCRETE POSTS. WHEN SHE WAS BACKING OUT OF PARKING SPACE, THE SEAT BACK MALFUNCTIONED, CAUSING HER TO HIT THE SIDE MIRROR. CONSUMER CHECKED VEHICLE WHEN WIFE GOT HOME AND SEAT SEEMED TO BE LOCKED IN PLACE. TODAY CONSUMER WAS TRAVELING ON A DIRT ROAD WHEN THE BACK OF THE SEAT COLLAPSED. THE CONSUMER RAN UP ONTO THE BERM THAT WAS ALONG THE SIDE OF THE ROAD. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER WOULD NOT LOOK AT VEHICLE WITHOUT CHARGING $94.00 . SEAT WILL NOT STAY IN PLACE. IF ONE TOUCHES THE SEAT WITH ANY PRESSURE THE BACK SEAT WILL FALL. CONSUMER IS WORRIED THAT THE SEAT MIGHT FAIL ON THE HIGHWAY WHILE DOING HIGH SPEED. WHEN THE SEAT GOES UP AND DOWN CONSUMER CAN HEAR A NOISE. CONSUMER SAYS HE WILL NOT DRIVE ON HIGHWAY BECAUSE OF CONCERN FOR WHAT MIGHT HAPPEN.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10131241August 3, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
DT: WAS DRIVING ABOUT 50-55 MPH AND LOST POWER STEERING ON THE LEFT SIDE ONLY, COULD MAKE LEFT HAND TURNS, BUT THIS REQUIRED SUPER STRENGTH TO DO SO. THIS OCCURRED WITHOUT WARNING, NO PREVIOUS PROBLEMS. HAS NOT BEEN TO DEALER, EXPIRED WARRANTY. DID TAKE TO A MECHANIC, BUT HE WAS UNABLE TO DETERMINE WHAT HAS HAPPENED, HAS NOT PERFORMED ANY REPAIR SERVICE ON THE VEHICLE AT THIS TIME. DID CONTACT MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130802August 1, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
DT: POWER STEERING UNIT FAILED ON DRIVER'S SIDE. CALLER WAS GOING 50 MPH AND TRIED TO TURN LEFT, AND COULD HARDLY GET IT TO TURN. CALLER SAID IT MADE RIGHT TURNS BUT TO TURN LEFT WAS ALMOST IMPOSSIBLE. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125915August 1, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: POWER DOOR LOCKS WENT OUT ON BOTH SIDES. THIS FIRST BEGAN ON PASSENGER'S SIDE, BUT NOW ON DRIVER'S SIDE. IT IS DIFFICULT TO GET IN AND OUT, AND SOMETIMES IT IS HARD TO GAIN ENTRY WITH THE KEY ITSELF. ONLY REPAIRS WERE TO POWER WINDOWS ON THE DRIVER'S SIDE, BUT NO REPAIRS TO THE LOCKS. *AK THE PASSENGER REAR DOOR LOCK ALSO FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129743July 22, 2005
STEERING:RACK AND PINION
WHILE DRIVING AT NORMAL HIGHWAY SPEED THE STEERING NEEDS TO BE CONSTANTLY CORRECTED. THE DEALER ANALYSIS REQUIRES THE REPLACEMENT OF THE RACK AND PINION ASSEMBLY DUE TO INTERNAL LOOSENESS. THE VEHICLE ONLY HAS 54000 MILES. SURELY THE DURABILITY SHOULD BE BETTER ON A VEHICLE THAT IS DRIVEN ONLY OCCASIONALLY FOR LONG TRIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131278July 22, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, STRUCTURE:FRAME AND MEMBERS
1994 CHRYSLER LHS DEVELOPED A HAIR CRACK IN THE FUEL INJECTOR RAIL.*MR WHEN THE CONSUMER INQUIRED ABOUT THE RECALL, HE WAS TOLD THE RECALL WAS ONLY FOR THE O-RINGS, DESPITE WHAT THE INTERNET STATED AND THE O-RINGS ON THE CONSUMERS VEHICLE HAD BEEN REPLACED IN THE PAST, SO THE CONSUMER WOULD BE RESPONSIBLE FOR THE CURRENT PROBLEM. THE CONSUMER WENT TO ANOTHER DEALER WHERE THEY HONORED THE RECALL. IN DEC 2004 WHILE DRIVING, THE FUEL PRESSURE HOSE BURST, THE CONSUMER WENT BACK TO THE FIRST DEALER AND AGAIN INQUIRED ABOUT THE RECALL, ONCE AGAIN THE CONSUMER WAS DENIED THE RECALL REPAIR. THERE WAS A PROBLEM WITH THE STEERING WHICH IS ALWAYS TURNED TO THE RIGHT OR LEFT OR SOMETIME STRAIGHT. THE RACK BUSHING WERE REPLACED 3 ALIGNMENTS WERE PERFORMED. THE PROBLEM WAS THE ENTIRE FRAME UNDER THE HOOD MOVED WHEN THE WHEELS WERE TURNED. (RECALL 98V184000)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128510July 12, 2005
STEERING:RACK AND PINION:RACK
I'D PARKED MY 1996 CHRYSLER LHS IN A PARKING LOT FOR A COUPLE OF HOURS ON 7/10/2005. THE VEHICLE HAS 95K MILES ON IT. AS I RETURNED, AND BACKED THE VEHICLE UP TO EXIT THE SPACE, I HEARD A LOUD "POP". SUDDENLY THE CAR NO LONGER RESPONDED TO STEERING. UPON EXAMINATION, I FOUND THE INNER TIE ROD BOLTS HAD SHEARED OFF WHERE THEY CONNECTED TO THE STEERING GEAR. BOTH BOLTS HAD SHEARED OFF AT THE SAME LENGTH, AND THE RETAINING PLATE WAS STILL IN PLACE, PREVENTING THE BOLTS FROM LOOSENING/ROTATING. IF THIS HAD OCCURED WHILE I WAS DRIVING DOWN THE FREEWAY, I'D BE DEAD. I HAVEN'T HAD IT REPAIRED YET, BUT I'VE KEPT THE OLD TIE ROD BOLTS. I DON'T KNOW HOW EASY I CAN GET OUT THE SHEARED ENDS FROM THE STEERING GEAR, BUT I WOULD SUSPECT IT WON'T BE IN GOOD SHAPE WHEN I FINISH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128273July 11, 2005
ELECTRICAL SYSTEM
DT: THE CONSUMER STATES THAT THE CAR IS LOCKING AND UNLOCKING, THE DOOR LOCKS BY ITSELF. THE TRUNK IS ALSO OPENING BY ITSELF. THE OWNER HAS NOT TAKEN THE VEHICLE TO HAVE IT LOOKED AT YET. SHE HAS CALLED THE DEALERSHIP TO CHECK ON RECALLS AND THERE WERE NOT ANY ON HER CAR, ACCORDING TO HER DEALERSHIP. THE OWNER BOUGHT THE CAR USED FROM A FRIEND AND SHE IS ALSO THE THIRD OWNER. THE PREVIOUS OWNER PUT IN A NEW MOTOR. THE MANUFACTURER HAS NOT BEEN CONTACTED. THIS HAS BEEN HAPPENING WITH THE TRUNK FOR ABOUT THREE WEEKS AND THE LOCK FOR ABOUT A WEEK. THE OWNER IS LOCKING HER CAR DOORS AT NIGHT AND THE NEXT MORNING THE CAR IS UNLOCKED AND THE TRUNK WAS OPEN. SHE IS GOING TO HAVE THE CAR CHECKED TODAY, BUT SHE DOESN'T WANT TO PAY $85.00 TO HAVE THE CAR LOOKED AT AND CHECKED. THIS CAR IS A 1994 CHRYSLER LHS. THE OWNER SUGGESTS THAT THIS IS AN ELECTRICAL PROBLEM. THE INFORMATION IS ALL THAT THE CONSUMER HAD AVAILABLE TO HER. THE OWNER HAS THE VEHICLE REGULARLY MAINTAINED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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