Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10066093April 13, 2004
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. VEHICLE IS EQUIPPED WITH SIDE AIR BAGS. MANUFACTURER STATES INSUFFICIENT FORCE PRESENT TO DEPLOY AIRBAGS. FORCE OF IMPACT CAUSED VEHICLE TO SPIN AND ROLL AFTER CONTACTING DITCH. VEHICLE WAS TRAVELING APPROXIMATELY 40 MPH WHEN STRUCK BY OTHER VEHICLE GOING APPROXIMATELY 30 MPH. DAMAGE TO ALL SIDES OF THE CAR, ROOF, AND UNDERCARRIAGE. CAR WAS DECLARED A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10065799April 8, 2004
STEERING
STEERING MAKES A GRUNTING SOUND WHEN WHEEL IS MOVED BACK AND FORTH, THE MOUNTS ON THE RACK ARE LOOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065800April 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
ABLE TO SHIFT OUT OF PARK WHEN THE IGNITION IS OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065683April 7, 2004
FUEL SYSTEM, GASOLINE, AIR BAGS, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON 09/11/03 I PURCHASED A USED 1993 CHRYSLER CONCORDE. ABOUT A MONTH LATER THE LOW FUEL GAUGE AND AIRBAG LIGHTS STARTED COMING ON, ND MY TANK IS AT LEAST HALF FULL ALL THE TIME. THE PROBLEM IS THAT I NEVER KNOW WHEN THE LIGHTS WILL COME ON AND WHEN THEY DO, IT CAUSES THE VEHICLE TO SOMETIMES STALL AND JERK VIOLENTLY AS IF I'VE BEEN HIT FROM THE REAR AND GAS FUMES ARE SO STRONG THAT I HAVE TO DRIVE WITH THE WINDOWS DOWN. I TOOK THE CAR BACK TO THE DEALERSHIP AND SPOKE WITH PRIVATE MECHANICS AND EXPLAINED IT TO THEM BUT NOONE COULD FIND ANY PROBLEM. I RECENTLY FOUND A WEBSITE LISTING PERSONS WITH SOME OF THE SAME PROBLEMS I'VE EXPERIENCED WITH THIS VEHICLE AND FIND IT AMAZING THAT WE HAVEN'T ALL BECOME A FATALITY BECAUSE OF THE MANY PROBLEMS WITH IT. I HAVE A HOOD THAT WON'T STAY UP, A TRUNK THAT SOMETIMES OPENS BY ITSELF, THE GAUGES ON THE INSTRUMENT PANEL GOES OFF AND THE HEATER COMES ON AT FULL SPEED, ACCELERATION WHEN CHANGING GEARS FROM PARKING TO DRIVE AND ON AND ON. I UNDERSTAND THAT PROBLEMS COME WITH USED CARS BUT SOME OF THESE ISSUSES WERE THERE WHEN THE CAR WAS BRAND NEW AND WAS RECALLED. I WILL BE GOING TO THE DEALERSHIP AGAIN, ONLY THIS TIME I WILL HAVE SOME OF THESE ISSUES IN WIRTING AND HOPEFULLY THEY CAN GIVE ME A BETTER ANSWER THAN. *AK "I FOUND NOTHING" (EXCEPT MY MONEY). BEFORE THIS CAR I DROVE A 1994 PLYMOUTH ACCLAIM WHICH I BOUGHT IN 1995. IT SERVED ME REALLY WELL FOR 8 YEARS WITH ME DRIVING BACK AND FORTH TO MY HOMETOWN IN MISSISSIPPI, SOMETIMES TWICE A YEAR. THE ADJUSTMENTS MADE ON IT WERE NORMAL FOR WEAR AND TEAR AFTER THAT LONG, AND IT DID MAKE SOME OF THE SAME NOISES AS THE CONCORDE, BUT I DON'T THINK I'LL BE BUYING ANOTHER CHRYSLER VEHICLE AFTER I TRADE THIS ONE. I PRAY THAT IT DOESN'T CATCH FIRE OR BLOW UP BEFORE I CAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064548April 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
2000 CHRYSLER CONCORDE WITH APPROX. 94K MILES IS HAVING WHAT THE CHRYSLER MECHANIC CALLS A "BLOW BY" AND IS UNSAFE TO DRIVE. THEY SAY WE NEED A NEW ENGINE COSTING APPROX. $8000!!! WE HAVEN'T EVEN MADE IT TO THE FIRST TUNE-UP! WE'VE MAINTAINED THE CAR WITH OIL CHANGES EVERY 3K MILES AT THE DEALERSHIP. WE ALWAYS ASKED THEM TO INFORM US OF ANY IMPENDING CAR PROBLEMS SINCE WE WERE ON THE HIGHWAY A LOT. NO SUGGESTION OF A HEAVIER WEIGHT OIL OR ANYTHING! THIS APPEARS TO BE A FACTORY DEFECT IN THE 2.7 LTR ENGINE THAT CHRYSLER KNOWS ABOUT AND SHOULD FIX! WE'RE ATTEMPTING TO NEGOTIATE WITH DEALERSHIP NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065550April 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
OWNER WAS DRIVING ABOUT 20-30 MPH. WHEN MAKING A TURN, VEHICLE COMPLETELY SHUT DOWN LOOSING ALL POWER. VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE PROBLEM WAS UNDETERMINED, AT THIS TIME. *NM IT WAS LATER DETERMINED THAT THE ENGINE FAILED DUE TO SLUDGE BUILD UP. THE ENGINE LIGHT DID NOT ILLUMINATE TO INDICATE ANY TYPE OF FAILURE. THE TECHNICIAN SAID THAT MANY 2.7 LITER ENGINES HAVE THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064485April 3, 2004
ENGINE AND ENGINE COOLING
1999 CHRYSLER CONCORD 2.7 LITER ENGINE-HAS HISTORY OF ENGINE FAILURE. MY 1999 CONCORD NOW HAS SMOKE COMING FROM THE EXHAUST PIPE, ROUGH IDLE WHEN COLD, AND ALSO HAS INTERMITTENT OIL PRESSURE LIGHT ILLUMINATION (ALL WITHIN 24 HOURS OF THE CAR BEING SERVICED FOR THE OIL LIGHT PROBLEM). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064420April 2, 2004
STEERING:RACK AND PINION
I OWN A 1996 CHRYSLER CONCORDE WHICH HAS BEEN GIVING ME STEERING PROBLEMS FOR THE PAST COUPLE OF YEARS. I FIRST NOTICED IT DURING THE WINTER MONTHS ON VERY COLD DAYS WHEN I WOULD LEAVE FOR WORK IN THE MORNING. AS SOON AS I PULLED OUT OF THE DRIVEWAY AND MADE EVEN THE SLIGHTEST TURN OF THE WHEEL THERE WOULD BE SOME LOUD POPPING NOISES AND THE STEERING WAS STIFF. ONCE THE CAR WARMED UP THE STEERING WAS MORE FLUID AND THE NOISE WOULD DIMINISH. THESE SYMPTOMS HAVE CONTINUED AND NOW I SEEM TO EXPERIENCE THEM EVEN IN WARMER TEMPERATURES. RECENTLY I HAVE NOTICED THAT WHENEVER I AM APPLYING THE BRAKES AND TURNING THE WHEEL I HEAR A CLUNKING NOISE AS IF SOMETHING IS BREAKING. I HAVE ALSO NOTICED THAT THE STEERING WHEEL IS NO LONGER STRAIGHT WHEN THE VEHICLE IS TRAVELING IN A STRAIGHT LINE WHICH INDICATES AN ALIGNMENT IS IN ORDER. I BROUGHT MY CAR TO MY MECHANIC THIS MORNING AND AFTER INSPECTING IT HE INFORMED ME THAT THE RACK & PINION BUSHINGS ARE BAD AND NEED TO BE REPLACED. HE SPECIFICALLY SAID THE PROBLEM IS WHERE THE RACK & PINION CONNECT TO THE BODY. HE ALSO SAID HE DOES NOT HAVE THE NECESSARY TOOL(S) TO REPAIR THIS SO HE REFERRED ME TO A CHRYSLER DEALERSHIP WHERE I CALLED AND WAS INFORMED THE REPAIR WOULD BE A MINIMUM OF $1650 PERHAPS MORE DEPENDING ON IF STRUTS AND MOUNTS WERE ALSO NEEDED. I AM PLACING THIS COMPLAINT WITH THE NHTSA BECAUSE I FOUND SEVERAL OTHER COMPLAINTS LISTED ON THE NHTSA WEBSITE FROM OTHER CONSUMERS WHO HAVE HAD THE SAME EXPERIENCE WITH THEIR 1996 CHRYSLER CONCORDE'S. IT IS MY SINCERE HOPE THAT DAIMLER-CHRYSLER WILL ADDRESS THIS ISSUE AND COMPENSATE IT'S CUSTOMERS FOR ANY/ALL COSTS RELATED TO THIS APPARENT DEFECT IN MANUFACTURING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064249March 31, 2004
ENGINE AND ENGINE COOLING
REFERENCE NUMBER: [XXX] [XXX]. THIS IS A DEFECTIVE PRODUCT LIABILITY ISSUE. I WANT FINANCIAL COMPENSATION FOR THE REPAIR OF MY VEHICLE. DAIMLER .*AK CHRYSLER AND ITS REPRESENTATIVES ARE DIRECTLY RESPONSIBLE FOR THE MECHANICAL FAILURE OF THIS VEHICLE. FAULTY ENGINE DESIGN, AND INCORRECT MAINTENANCE PERFORMED. VIN# [XXX] 1999 CONCORDE 11/04/03 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 83117. 02/02/04 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 88097. 03/22/04 INVOICE# [XXX]: A/C COMPRESSOR SEIZED, REPLACE ENGINE. MILEAGE 91065.ESTIMATED REPAIR COST $7740.00 PLEASE CONTACT ME AS SOON AS POSSIBLE. THANK YOU *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065324March 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
THE FLOOR SHIFTER SLIPS OUT OF GEAR BY THE SLIGHTEST TOUCH. THE DEALER HAS BEEN CONTACTED. A SMALL CHILD IS ABLE TO KNOCK SHIFTER OUT OF GEAR. PLEASE DESCRIBE FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065352March 31, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING 3 MPH VEHICLE STALLED. VEHICLE WAS TOWED TO AN INDEPENDENT SHOP, AND TECHNICIAN DETERMINED THAT TIMING BELT BROKE AND DAMAGED THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064057March 28, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:ELECTRICAL
PURCHASED CAR IN MARCH OF 2001 AND HAD CAR MAINTAINED ACCORDING TO SUGGESTED REPAIR SCHEDULE. IN JULY 2001 ENGINE BEGAN MAKING A KNOCKING SOUND. RETURNED THE CAR TO THE DEALER LATER THAT MONTH DESCRIBING THE PROBLEM. I WAS TOLD BY THE DEALER REPAIR PERSON THAT I NEEDED TO HAVE THE ENGINE REPLACED. I ASKED THE DEALER WHAT HAD CAUSED THE PROBLEM BECAUSE I WAS MAINTAINING THE CAR. I WAS TOLD THAT THE CAR COULD HAVE CAME OUT OF 'TIME' AND THE ENGINE MAY HAVE SLIPPED. REPAIRMAN COULD NOT GIVE ME A SUGGESTION ON HOW THIS COULD HAVE HAPPENED. IT COST ME OVER $3,000 TO HAVE THE ENGINE REPLACED WITH A USED ENGINE. THE REPAIRMAN AT THE TIME ALLOWED ME TO KEEP MY VEHICLE IN 'STORAGE' UNTIL I WAS ABLE TO PAY THE REPAIR BILL. A YEAR LATER I FINALLY WAS ABLE TO GET MY CAR BACK. I HAD THE BATTERY REPLACED WHEN THE VEHICLE WAS PICKED UP (IN DEC 2003). I NOTICED THAT THE ENGINE LIGHT WAS STILL ON. I ASKED THE DEALER REPAIRMAN (NEW PERSON, OTHER REPAIRMAN LEFT COMPANY) WHY THAT WAS. REPAIRMAN CLAIMED THAT IT WAS CAUSED BECAUSE THE CAR SAT FOR SO LONG. I CONTACTED CHRYSLER CORP. ABOUT THE ISSUE AND WAS TOLD THAT I WOULD HAVE TO WORK IT OUT WITH THE DEALER. I AM STILL EXPERIENCING PROBLEMS WITH THIS CAR I.E. ACCELERATION PROBLEMS (SLOW/ OR SOMETIMES RAPID), LEAKING FROM WHAT APPEARS TO BE THE ENGINE (I AM TAKING THE CAR TO A AUTHORIZED REPAIR SHOP (NOT THE DEALER - MICHAEL CHRYSLER, I DO NOT WANT TO DEAL WITH THEM), THE ENGINE LIGHT IS STILL ON. I DON'T NOT DRIVE MY CAR AT EXCESSIVE SPEEDS NOR DO I DO EXTENSIVE DRIVING, JUST LOCAL DRIVING. I THINK THIS CAR IS POORLY PUT TOGETHER. I KNOW OTHER PEOPLE WHO OWN CHRYSLER AND ARE EXPERIENCING SIMILAR ENGINE PROBLEMS. CHRYSLER SHOULD INVESTIGATE THESE PROBLEMS. I DO NOT HAVE MONEY TO KEEP PAYING FOR REPAIRS ON THIS VEHICLE AND ALSO THE FINANCING. I HAVE SPOKEN WITH THE FINANCING COMPANY (AMERICREDIT) ABOUT THE SITUATION. I DON'T KNOW WHAT ELSE TO DO GET THIS CAR IN AT LEAST DRIVABLE CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062557March 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING HOME ON A STATE HIGHWAY, THE ENGINE IN MY 2000 CHRYSLER CONCORDE ALL OF THE SUUDEN WITHOUT WARNING, QUIT. WHEN TOWED TO MY LOCAL MECHANIC, FOUND THAT THE CAR HAD COMPLETE ENGINE FAILURE. THIS ENGINE COMPLETELY FAILED WHILE DRIVING ON A HIGHWAY WITH MY WIFE AND 6 MONTH OLD IN THE CAR. NOT WHAT I WOULD CALL A SAFE SITUATION. FORTUNATELY FOR US NO ONE WAS HURT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063514March 18, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING ABOUT 25 TO 30 MPH DRIVER APPROACHED A RED LIGHT, TOOK FOOT OFF THE ACCELERATOR, AND APPLIED THE BRAKES,THEN PUT FOOT BACK ON THE ACCELERATOR, AND VEHICLE STALLED. . ALL DASHBOARD LIGHTS CAME ON AS AN INDICATION THAT THE VEHICLE HAD SHUT DOWN/STALLED. VEHICLE STALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062373March 16, 2004
ENGINE AND ENGINE COOLING:ENGINE
2.7 LITER ENGINE FAILURE WHILE DRIVING, CAR JUST STOPPED- LATER WAS TOLD SPUN A ROD BEARING, NO WARNING ...EXPECTED REPAIR COST 4-8K DOLLARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062273March 15, 2004
STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:FRONT:MACPHERSON STRUT
CHASSIS INTEGRITY. THE CHASSIS MOUNTS DETERIOTION IN LESS THAN FOUR YEARS RESULTED IN THE STRUTS MALFUNCTIONING, THE TRANSMISSION COOLANT LINES LEAKING TO THE EXTENT THAT THE TRANSMISSION COULD NOT BE POWERED WHILE DRIVING ON AN INTERSTATE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062126March 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
2001 CHRYSLER CONCORDE-ENGINE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062967March 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD BANG. ENGINE DIED. DEALERSHIP SERVICED THE VEHICLE, AND DETERMINED THAT ENGINE HAD BLOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060754March 8, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
II BOUGHT A 1999 CHRYSLER CONCORDE IN LATE OCTOBER OF 2003. IT HAD LOW MILES (35,000) AND THE DEALERSHIP (A CHEVY DEALERSHIP) GAVE ME A 90 DAY OR 3,000 MILE WARRANTY. I AM FAITHFUL ABOUT TAKING CARE OF MY CARE SO IMAGINE MY SURPRISE WHEN THE ENGINE LIGHT CAME ON AND AS I WAS DRIVING IT TO THE CHRYSLER DEALERSHIP, IT DIED. I HAD IT TOWED THERE AND THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THE TIMING CHAIN HAD GONE OUT AND THAT I WOULD NEED TO HAVE IT REPLACED. I GAVE THEM THE GO-AHEAD. BUT WITHIN HOURS, THEY CALLED ME BACK AND ASKED IF I HAD EVER CHANGED THE OIL IN MY CAR? I TOLD THEM THAT I HAD WITHIN THE LAST 1,000 MILES. I HAD JUST PURCHASED THE CAR, AND IT HAD COME WITH A 120 POINT INSPECTION (INCLUDING AN OIL CHANGE). THE CHRYSLER DEALERSHIP SAID IT WAS THE WORST CASE OF SLUDGE HE HAD EVER SEEN IN HIS 17 YEARS OF WORKING AS A MECHANIC! I WAS STUNNED. I HAD JUST PURCHASED THIS CAR! HE TOLD ME I SHOULD HAVE IT RETURNED TO THE CHEVY DEALERSHIP WHERE I PURCHASED IT, AND DEMAND THAT THEY REPAIR IT. WELL TWO DAYS LATER, I HAVE MY CAR TOWED DOWN THE ROAD TO THE CHEVY DEALER AND I CALL THEM TO TELL THEM THE BAD NEWS. THEY INFORM ME THAT THEY CAN FIX IT AT THE COST OF $7300 FOR A NEW ENGINE, $6300 FOR A REBUILT ONE OR $5700 FOR A USED ONE OF 30,000 MILES! I FINANCED THE CAR AT A 9% INTEREST RATE ON $7,000. IF I PAY FOR A NEW ENGINE, I WOULD BE PAYING FOR THIS CAR 2 1/2 TIMES OVER! I TOLD THEM THAT IT WAS UNACCEPTABLE. THEY THEN TOLD ME THE NAME OF THE LOCAL CHRYSLER REPRESENTATIVE HERE IN THE GREATER CINCINNATI AREA. I HAVE A PHONE CALL IN TO MR. GREG PRITZ BUT I HAVE YET TO HEAR BACK FROM HIM. DO YOU OFFER ADVICE OR SUGGESTIONS. DURELL - BUTCH - HAMM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061240March 3, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 25 MPH ENGINE EXPLODED WITHOUT WARNING. NO INJURIES WERE REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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