Chrysler 300 Complaints (2012)

426 consumer complaints on file.

#11098483May 29, 2018
ELECTRICAL SYSTEM:WIRING, AIR BAGS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO VICTORVILLE MOTORS (14617 CIVIC DR., VICTORVILLE, CA 92394, (760) 733-8484) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT BACK BOTTOM WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098271May 28, 2018
SEAT BELTS
WHILE VEHICLE WAS PARKED, ATTEMPTED TO BUCKLE DRIVER'S SIDE SEAT BELT, BUT THE SEAT BELT WOULD NOT CONNECT - THE MECHANISM INSIDE OF THE RECEIVER WOULD NOT LOCK THE SEAT BELT INTO PLACE - THEREFORE THE "SEAT BELT NOT ENGAGED" INDICATOR CONTINUED TO SOUND - SINCE THE SEAT BELT CANNOT BE LOCKED/SECURED. MECHANISM IS BROKEN, AND NEEDS TO NOW BE REPLACED BEFORE VEHICLE CAN BE SAFELY DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093646May 14, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HKT BIG SKY MOTORS IN GLENDIVE, MONTANA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091160May 1, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT SOMEONE HACKED INTO THE VEHICLE'S COMPUTER SYSTEM. WHILE DRIVING, THE VEHICLE DECELERATED ABRUPTLY NUMEROUS TIMES. ALSO, THE BATTERY FAILED NUMEROUS TIMES AND COULD NOT BE CHARGED. THE CONTACT THOUGHT THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY BE REPLACED. THE BATTERY WAS REPLACED A TOTAL OF THREE TIMES, BUT THE FAILURES PERSISTED. THE CONTACT DISCONNECTED THE BATTERY AND BROUGHT IT INSIDE HIS HOME IN ORDER TO START THE VEHICLE THE FOLLOWING DAY. HOWEVER, THE CONTACT STATED THAT THE HACKERS WERE CURRENTLY DISABLING THE BATTERY SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083410April 5, 2018
FUEL/PROPULSION SYSTEM
FUEL PUMP LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053299April 2, 2018
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY/WIPER
2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO HAZARDOUS VEHICLE ELECTRICAL SYSTEM FAILURE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082121March 30, 2018
UNKNOWN OR OTHER
I GOT A RECALL LETTER IN THE MAIL ABOUT 7 MONTHS AGO I BEEN CALLING THE DEALERSHIP LOCATED IN LIBERAL KS BUT THEY KEEP TELLING ME THAT THEY WILL CALL ME WHEN THE PARTS BECOME AVAILABLE BUT THE CHRYSLER WEBSITE TELLS ME THAT THE PARTS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082135March 30, 2018
AIR BAGS
PASSANGER AIR BAG LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082153March 30, 2018
ELECTRICAL SYSTEM
I HAVE A RECALL FOR ALTERNATOR I HAVE HAD FOUR APPOINTMENTS SINC NOVEMBER. EACH TIME THEY STUDY THE PROBLEM CHARGE CHYSLE FOR THE INSPECTION THEN TELL ME THEY DON'T HAVE A ALTINATOR. I AM CONCERNED THAT CHRYSLER MAYBE GETTING SKREWED THE DEALER IS GALEANA CHRYSLER DODGE JEEP IN FT MYERS FLORIDA. THE CALL ME UP FOR AN APPOINTMENT THEN TELL ME THEY DON'T HAVE THE PART. WHAT DO I DO. IT'S A ALTERNATOR RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076268March 5, 2018
AIR BAGS
RECALL FOR AIR BAG S43/NHTSA16V-352 DOES NOT SHOW UP ON MY VIN SEARCH. ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075599March 1, 2018
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AUTOMATICALLY WITHOUT BEING DEPRESSED. THE VEHICLE ACCELERATED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE HAD TO BE PLACED IN NEUTRAL FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 145,000. THE VIN WAS NOT AVAILABLE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074552February 23, 2018
ELECTRICAL SYSTEM
I SPOKE WITH THE SERVICE DEPARTMENT AT GANELY CHRYSLER AURORA (FIRST JIM, THEN MAT). I REQUESTED AN APPOINTMENT REGARDING THE ALTERNATE RECALL. JIM STATED THAT SINCE THIS RECALL IS OVER A YEAR OLD, AND THE DEALERSHIP ONLY GETS ONE PART AT A TIME, I WOULD HAVE TO CALL IN A COUPLE OF WEEKS TO SEE IF THEY ARE ABLE TO REPAIR MY VEHICLE. I CALLED ANOTHER DEALERSHIP AND WAS TOLD THAT I WOULD ACTUALLY HAVE TO BRING THE VEHICLE IN SO THEY COULD LOOK AT MY PART NUMBER AND ORDER THE PART IF THEY DO NOT ALREADY HAVE IT ON HAND. SINCE THIS WAS NOT WHAT JIM STATED I CALLED GANELY AURORA BACK AND SPOKE TO MAT. MAT CONFIRMED WHAT THEY OTHER DEALERSHIP TOLD ME AND SAID THAT HE DID NOT KNOW WHY JIM TOLD ME TO CALL BACK IN A COUPLE OF WEEKS. AN ELECTRICAL ISSUE COULD BE VERY DANGEROUS AND DEALERSHIPS SHOULD NOT GIVE CUSTOMERS THE RUN-A-ROUND OR KNOWINGLY PROVIDE INCORRECT INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065130February 8, 2018
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO T-36 ALTERNATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065966January 30, 2018
ELECTRICAL SYSTEM
RE: EXPERIENCE RECALL T36: I WAS TAKING AN EXIT OFF RAMP FROM THE HIGHWAY WHEN I COULD SMELL A BURNING SMELL. THE ABS, BATTERY AND CHECK ENGINE LIGHT STARTED BLINKING. MY SPEEDOMETER WAS MOVING UP AND DOWN, MY SCREEN STARTED BLINKING, WINDSHIELD WIPERS WENT ON ON ITS OWN AND MY CAR JUST LOCKED UP AND ALL LIGHTS COMPLETELY WENT OFF. STEERING AND BRAKES WAS NOT OPERABLE. AS I CAME DOWN THE HILLED RAMP I PULLED OVER (STEERING WHEEL) WAS HARD TO STEER, HOPING AND PRAYING THAT I DIDN'T HIT THE LIGHT POLE THAT WAS APPROX. 10 FT AWAY. THANK GOD THE CAR CAME TO A COMPLETE STOP ABOUT 5 FT AWAY FROM THE LIGHT POLE. I WAS NOT ABLE TO PUT THE CAR IN THE PARK POSITION. I CALLED ROADSIDE ASSISTANCE AND THE TOW TRUCK GUY COULDN'T GET THE CAR INTO NEUTRAL IN ORDER TO TOW IT! HE HAD TO OPEN UP SOMETHING BY THE SHIFTER TO FORCE IT TO GO INTO NEUTRAL. GOT TO THE DEALERSHIP AND THEY QUOTED ME A $160 DIAGNOSTIC FEE. FOUND THAT THE PROBLEM WAS THE ALTERNATOR WHICH ALSO KILLED MY BATTERY. MY CAR WENT TO THE DEALERSHIP AT ABOUT 10:30AM. THE SHUTTLE SERVICE BROUGHT ME TO WORK. BY 3PM I DIDNT GET ANY PHONE CALL REGARDING THE STATUS ON MY CAR, I CALLED THEM TO CHECK. THEY SAID IT WAS THE T36 RECALL -THE ALTERNATOR IS FAULTY THAT THEY WILL TRY TO GET THE NEW ALTERNATOR COVERED WITHOUT ME HAVING TO PAY ANYTHING OUT OF POCKET. THE CAR WOULDN'T BE ABLE TO BE REPAIRED UNTIL THE NEXT DAY. WELL TODAY IS THE NEXT DAY, THEY WILL REPLACE THE ALTERNATOR FREE OF CHARGE BUT IT'LL STILL BE A DEFECTIVE ONE BECAUSE I WILL STILL HAVE TO COME BACK TO THE DEALER "WHEN THEY GET THE RIGHT ALTERNATOR" AND REPLACE IT AGAIN! THIS MEANS I WILL STILL BE DRIVING MY "UNSAFE" CAR THAT COULD GET ME IN AN ACCIDENT OR BURN UNTIL THE NEW PART COMES OUT!!THIS IS TOTALLY RIDICULOUS! I CALLED THE DEALER MONTHLY PRIOR TO THIS HAPPENING TO NO AVAIL. I FEEL LIKE THEY SHOULD PROVIDE ME A RENTAL CAR UNTIL THE "RIGHT PART" COMES IN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065632January 29, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ONCE. WHILE THE VEHICLE WAS IN REVERSE, IT FAILED TO MOVE FORWARD AND STARTED TO SMOKE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11063061January 16, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063126January 16, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2012 CHRYSLER 300. WHILE DRIVING 25 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE AND VEERED OFF THE RIGHT SIDE OF THE ROAD. THE VEHICLE FLIPPED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY AND DEEMED DESTROYED. RICHARDSON MOTORS IN HIGHLAND, INDIANA WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11062443January 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062246January 11, 2018
SEAT BELTS:PRETENSIONER, AIR BAGS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. EWALD CHRYSLER DODGE JEEP RAM IN FRANKLIN, WISCONSIN WAS MADE AWARE OF THE FAILURE AND REPLACED THE SEAT BELT PRETENSIONERS IN FEBRUARY OF 2017; HOWEVER, THE FAILURE RECURRED. UPON A SECOND ASSESSMENT, THE DEALER STATED THAT THE WIRING HARNESS WAS FAULTY IN THE DRIVER' S SEAT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061938January 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DARCARS ORANGE PARK CHRYSLER JEEP DODGE RAM, 7233 BLANDING BLVD, JACKSONVILLE, FL 32244) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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