Chrysler 300 Complaints (2014)

237 consumer complaints on file.

#11493939November 17, 2022
ENGINE
The contact owns a 2014 Chrysler 300. The contact stated he noticed that oil was leaking underneath the vehicle. The vehicle was taken to the dealer and the contact was informed that the oil filter housing was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in a recall and a case was filed. The failure mileage was 132,197.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483217September 7, 2022
POWER TRAIN
The contact owns a 2014 Chrysler 300. The contact referenced NHTSA Campaign Number 16V240000 (Power Train). The contact stated while driving at approximately 45 MPH, the vehicle hesitated and entered into Limp Mode. Additionally, the contact stated that when he depressed the brake pedal to stop at a stop light, he noticed a dark cloud of smoke coming from the hood of the vehicle. An unknown warning light was illuminated. The vehicle was diagnosed by an independent mechanic and determined that the gear shifter needed to be replaced. The dealer was notified of the failure and informed the contact that recalls on the vehicle were previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473724July 13, 2022
POWER TRAIN
The car will consistently slip from park to reverse when you try to exit the car. You have to push the shifter into park twice for it to remain in park. Very dangerous, as it WILL be in reverse if you are not careful exiting the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467993June 7, 2022
POWER TRAIN
Tried to out my car in park but it went to neutral instead.. .happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456874March 15, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2014 Chrysler 300. The contact stated that while the vehicle was at the dealer for an oil change, the dealer informed the contact that the catalytic converter needed to be replaced. Additionally, the vehicle made loud sounds while being driven. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455612March 7, 2022
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Chrysler 300. The contact stated that the ABS, Traction Control and brake sensor warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed; however, the contact was informed that parts to repair the vehicle was on back order until 2023. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454600March 1, 2022
ELECTRICAL SYSTEM
On or about February 17, 2022, the referenced 300C was taken to Elk Grove Chrysler due to a malfunction with the electronic shift. The car jumped into Park while in motion which was a Safety risk to others as well as myself. After consulting with service team, I was informed that the car had to undergo a diagnostic. A day later I was informed that there was a fault with the electronic shift which required repaired; however, parts were not in stock at this location. I was informed parts had to be ordered and would take approximately 2-3 weeks due to logistical issues. On Monday, February 28, 2022, technician reported that a part was received for the upper mechanism; however, it was determined that the lower mechanism needed repair. With this being said, these are the concerns I would like to address due to disagreement with the process. 1. This electronic shift was previously repaired in May 2014, due to recall. This issue could have resulted in a major safety issue. 2. Why is a Consumer paying for a "Repair to a Repair?" 3. As a Consumer with a low mileage vehicle under 59,000, why must I be responsible to pay Chrysler for a repair that is a "Safety Issue" and a factory recall issue. Obviously, this is a manufacture concern created by Chrysler. This was due to no fault of the consumer. In closing, as a Disabled widowed Senior Citizen having the car jump into parking during my travels affected my anxiety; causing a panic attack. This repair issue is affecting my health and livelihood. I have been without a vehicle and a means to take care of quality of life tasks. Thank you for your time and attention to my concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437687October 21, 2021
ELECTRICAL SYSTEM
I have been having trouble with my cruise control lately. If I start my car remotely and then drive my cruise control won't turn on unless I hold down all 4 buttons on my steering wheel. When this happens I also end up having difficulties disengaging it and there will be a 1-2 mph difference from what the cruise speed is set as to what speed the vehicle is actually traveling. I noticed there was a safety recall in regards to this issue that was issued on 05/17/2018 but my Vin didn't register for that recall so I'm wondering if my car was missed or if there are more vehicles like mine having this same issue that wasn't taken care of in the last recall issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437530October 20, 2021
POWER TRAIN
The contact owns a 2014 Chrysler 300. The contact stated while placing the vehicle in the park position, the contact noticed that the vehicle had shifted into neutral inadvertently on several occasions. The contact took the vehicle to a local dealer who diagnosed the vehicle and stated that the failure was related to NHTSA Campaign Number: 16V240000 (Power Train). The contact stated that the dealer had performed the recall repair however, the failure recurred several times after the repair. The contact took the vehicle back to the local dealer however, the dealer was unable to inspect the vehicle for several weeks due to appointments that were booked in advance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427912August 5, 2021
ELECTRICAL SYSTEM
From a red light, I proceeded through intersection once light turned green. My engine stalled & coasted to outside highway lane with no warning lights ot any other sign of a problem. I parked on the shoulder and the car did not re-start. Twenty minutes later, It re-started with no further problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419390June 2, 2021
ELECTRICAL SYSTEM
Normally when u turn on the car it says press the brake pedal to start engine in the message, but in my situation it says press clutch pedal to start engine but the problem is that my car is an automatic my car doesn't have clutch what can I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419214June 1, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2014 CHRYSLER 300. The contact stated while driving at various speeds, the ABS and Brake warning lights, along with an unknown warning light illuminated. The contact had taken the vehicle to a dealer where he was informed that the ABS module needed to be replaced however, the part could not be repaired until March 2022. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406906April 7, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE LIGHTS STARTED FLICKERING. THE CONTACT STATED THAT THE ALTERNATOR FAILURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM) TWO YEARS PRIOR, AND RELATED THE FAILURE TO THE RECALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405727March 31, 2021
ENGINE
CAR HAS APPROX. 42525 LIMES. COMING FROM TRIP, HEARD LOUD ENGINE NOISE. WENT TO DEALER, FOUND PIPE FROM CATALYTIC TO MUFFLER BURNT OFF. DISCOVERED A KINK IN EXHAUST PIPE THAT WAS THERE WHEN MANUFACTURED AND IT CAUSED STRESS ON THE BEND FROM THE MUFFLER TO THE CATALYTIC CONVERTER. HAD TO REPLACE ENTIRE SYSTEM FROM CATALYTIC BACK. NOT A CHEAP FIX BUT ONLY ONE THAT WAS AVAILABLE. DEALER DID A STAR CASE # 101881957. BUT TO DTE UNABLE TO GET ANY CONFIRMATION FROM CHRYSLER AS HAVING RECEIVED THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398652March 2, 2021
POWER TRAIN
IT WAS NOTICED THAT THE VEHICLE WAS SUDDENLY LEAKING OIL AS IN A QUART ON THE PAVEMENT WHERE I HAD PARKED. TOOK IT TO A SERVICE CENTER AND THE OIL FILTER HOUSING COOLER IS CRACKED. HE ADVISED TO NOT DRIVE IT AS THE OIL IS POURING DOWN THE TOP OF THE MOTOR AND COULD CAUSE A FIRE OR OTHER ELECTRICAL PROBLEMS. UPON TRYING TO ORDER THE PART, IT WOULD SEEM THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE. THE MANAGER AT OUR SERVICE CENTER WAS TOLD IT WAS ON BACKORDER. 30,000 WAS THE NUMBER HE WAS TOLD OF THIS EXACT PART THAT OTHER PEOPLE WERE ALSO TRYING TO GET. THE VEHICLE SMELLED OF BURNING OIL AND WAS SMOKING WHEN IT WAS LAST DRIVEN. I AM ON WEEK 2 OF NOT HAVE A VEHICLE AND AM LOOKING AT THE VERY LEAST ANOTHER 5 WEEKS, BEFORE THE PART COULD POSSIBLE ARRIVE. IF THIS MANY PEOPLE ARE HAVING THE SAME PROBLEM WHY IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388637January 18, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING ON GARDEN STATE PARKWAY, SUDDENLY A BANG FROM CAR, NO POWER TRANSMITTED TO WHEELS, HAD TO COAST OVER TO RIGHT SHOULDER, IN TRAFFIC, WARNING LIGHT CAME ON AFTER CAR STOPPED, NEVER BEFORE, "SERVICE AWD SYSTEM". CAR ONLY HAS 62,400 MILES, NO PRIOR WARNINGS. HAD TO BE TOWED OFF HIGHWAY,VEHICLE INOPERABLE PENDING REPAIR. I FOUND INFORMATION ONLINE ABOUT FAILURE OF BOLTS ON DRIVESHAFT OF AWD SYSTEM, AND A RECALL BY FCA USA OF 75,000 2014-2017 CHRYSLER 300'S AND DODGE CHARGERS IN FEBRUARY OF 2017. I CHECKED FOR RECALLS ON MY VEHICLE 0N 1/16/21, AND THERE ARE NO OPEN RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385472December 29, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, BACK AND CHEST INJURIES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FLETCHER CHRYSLER SHERWOOD LOCATED AT 5922 WARDEN RD, SHERWOOD, AR 72120 WAS NOTIFIED OF THE INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11377222November 30, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN I PUT ON MY AC I GET HEAT AND IT GETS SO HOT THAT I HAVE TO CLOSE OFF THE VENT AND OPEN UP THE PASSAGE SIDE TO COOL THE INSIDE OF THE CAR AND I'VE HAD WORK DONE TO THIS THREE TIMES AND I WANT TO KNOW IF ITS ON THE RECALL LIST AND NO ONE TOLD ME SO I NEED HELP WITH THIS PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374684November 14, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS PROVIDE NO SIDE ILLUMINATION. ALSO THE LIGHT PROJECTED INTO THE FRONT DIRECTION DOES NOT GIVE TOTAL COVERAGE. BULBS HAVE BEEN CHANGED TWICE WITH NO IMPROVEMENT IN THE SIDE ILLUMINATION AND MINIMAL TO THE FROM. I PURCHASED THE CAR USED FROM A LOCAL DEALER ON 06/33/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361336September 27, 2020
SEATS
AS I WAS DRIVING MY DRIVER'S SEAT COLLAPSE THE BACK OF THE SEAT WENT ALL THE WAY FORWARD IN A BOTTOM OF THE SEAT WENT ALL THE WAY DOWN AS I WAS DRIVING AND I COULD NOT REMOTELY CONTROL MY SEATS WHATSOEVER. I HAD TO DISCONNECT MY BATTERY CABLES AND RESET MY WHOLE SYSTEM BUT AS IT SITS RIGHT NOW I CANNOT MOVE MY SEATS OR PUT THEM IN MEMORY MODE MY SEATS WILL NOT MOVE FRONT OR PASSENGER SIDE. MY STEERING WHEEL WILL NOT GO UP AND DOWN NOR TELESCOPE, BRAKE PEDALS WILL NOT ADJUST ALSO. I CHANGED THE FUSE IN THE TRUNK FOUR TIMES IT WORKS FOR ABOUT A HALF A DAY AND IT STARTS ALL OVER AGAIN. THE FIRST TIME THIS HAPPENED WAS BACK IN JULY OF 2020 AS I WAS DRIVING AND IT WAS VERY VERY VERY SCARY,. ESPECIALLY BECAUSE I WAS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler 300