Chrysler 300 Complaints (2012)

426 consumer complaints on file.

#10725362June 15, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS STOPPED, THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. AS A RESULT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723392June 4, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE AT A COMPLETE STOP, THE ELECTRICAL SYSTEM FAILED AND CAUSED THE TRUNK TO OPEN ON ITS OWN. THE RADIO SYSTEM AND ALL ELECTRICAL FUNCTION FAILED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED THE FAILURE AT THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723507June 4, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. AFTER THE VEHICLE WAS TURNED OFF, THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721951June 3, 2015
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECTIVE SPEED SENSORS, BRAKES AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE ABS LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED THE PARTS WOULD NEED TO BE ORDERED. THE CONSUMER STATED AS HE APPROACHED A STOP SIGN, HE APPLIED THE BRAKE TO SLOW DOWN. HOWEVER, THE BRAKES FADED AND THE VEHICLE ACCELERATED INTO THE MEDIAN. HE HIT THE SIGN POSTED AT THE MEDIA. THERE WAS DAMAGE TO THE GRILL, BUMPER AND UNDER CARRIAGE. *JB ON MAY 13, 2015, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE A DIAGNOSIS REVEALED A DEFECTIVE REAR SPEED SENSOR. UPDATED 10/27/15.*JB THE CONSUMER STATED EARLIER IN THE YEAR, THE RIGHT FRONT SPEED SENSOR WAS DEFECTIVE AND REPLACED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10717439May 20, 2015
AIR BAGS
ALTERNATOR ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715755May 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE TRAVELING APPROXIMATELY 50 MPH, THE ABS WARNING LAMP AND THE STABILITY TRACTION CONTROL WARNING LAMPS FLASHED, THE RADIO WENT OFF, AND WOULD NOT TURN BACK ON. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MERGE OVER TO THE SIDE OF THE ROAD. THE CONTACT ALSO INDICATED THAT WHEN THE FAILURE OCCURRED, THERE WAS A BURNING SMELL THAT CAUSED STRONG FUMES TO EMIT INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED AND WAS TO BE TOWED TO AN AUTHORIZED DEALER TO DETERMINE THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10715161May 7, 2015
ENGINE AND ENGINE COOLING, TIRES, VISIBILITY/WIPER
THIS IS A FOLLOW UP TO NHTSA ID NUMBER 10713859 FILED 04/30/2012. 2012 CHRYSLER 300C HAD JUST BEEN SERVICED AT AUTONATION CHRYSLER DODGE JEEP IN SPRING, TEXAS, SERVICE CONSISTED OF ENGINE OIL/FILTER REPLACEMENT, BALANCE/ROTATION OF TIRES AND REPLACEMENT OF WINDSHIELD WIPER BLADES. AFTER DRIVING OUT OF THE DEALERSHIP PARKING LOT APPROXIMATELY 3/4 MILE THE VEHICLE FAILED TO ACCELERATE WHEN TRYING TO INCREASE SPEED WHILE ATTEMPTING TO ENTER BUSY I-45 FREEWAY. ENGINE RPM'S WERE NOTED TO BA ABOUT 1000 RPMS, VEHICLE WAS IMMEDIATELY RETURNED TO DEALERSHIP. UPON COMPUTER EVALUATION, THE INCIDENT WAS NOTED TO BE SECOND OCCURRENCE OF FAULT. DEALER KEPT VEHICLE 7 DAYS AND DROVE 51 MILES ON FOR OR FIVE ATTEMPTS TO REPLICATE INCIDENT. INCIDENT WAS NOT REPLICATED. AS PER DISCUSSION WITH DEALERSHIP SERVICE MANAGER J., DEALERSHIP HAS NOT NOR DO THEY INTEND TO FILE A REPORT ON INCIDENT FOR SUBMISSION TO CHRYSLER CORPORATION. MENTIONED THEY DON'T FILE SUCH INCIDENTS! ONLY RESEARCH THEIR IN-HOUSE SYSTEM FOR SIMILAR INCIDENTS. VEHICLE OWNER IS NOT PLEASED WITH THIS UNPROFESSIONAL ATTITUDE AND BUSINESS CULTURE! OWNER WILL FILE COMPLAINT DIRECTLY WITH CHRYSLER CORPORATION. LET'S HOPE THAT NO ACCIDENTS, INJURIES OR DEATHS OCCUR DUE TO THIS UNSAFE VEHICLE OR SIMILAR 2012 CHRYSLER 300'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713859April 30, 2015
ENGINE AND ENGINE COOLING
2012 CHRYSLER 300 C WITH APPROXIMATELY 12,480 MILES HAD JUST BEEN SERVICED AT THE AUTONATION CHRYSLER DODGE JEEP DEALERSHIP IN SPRING, TEXAS. SERVICE HAD INCLUDED ENGINE/OIL/FILTER CHANGE, BALANCE/ROTATION OF TIRES. AFTER ACCEPTING VEHICLE FROM SERVICE DEPARTMENT, THE OWNER JUST DROVE OUT OF THE DEALERSHIP PARKING LOT AT APPROXIMATE SPEED OF 40 MILES PER HOUR (MPH) THE VEHICLE IMMEDIATELY FAILED TO INCREASE SPEED USING THE ACCELERATOR PEDAL. A QUICK SCAN OF THE INSTRUMENT PANEL INDICATED APPROXIMATELY 1000 RPM'S ENGINE AND THE "CHECK ENGINE INDICATOR" LIGHT ILLUMINATED. WITH NO ABILITY TO INCREASE VEHICLE SPED THRU CONTINUED EFFORTS, A DRIVER WAS ABLE TO IMMEDIATELY MOVE THE VEHICLE TO THE FAR RIGHT LANE DUE TO AN CLEAR OPENING IN TRAFFIC. THE VEHICLE WAS STOPPED USING THE BRAKES, THE ENGINE WAS SWITCHED OFF, AND RESTARTED AFTER APPROXIMATELY TWO MINUTES TIME WITH THE ACCELERATOR NOW WORKING BUT WITH THE CHECK ENGINE LIGHT STILL ILLUMINATED. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE DEALERSHIP. THE DEALERSHIP TRANSMISSION EXPERT CONNECTED THE VEHICLE TO A COMPUTER WHICH INDICATED THE ISSUE HAD HAPPENED ON TWO OCCASIONS, THIS DATE AND AT AN EARLIER DATE BY ANOTHER DRIVER BUT HAD NOT BEEN REPORTED TO THE VEHICLE OWNER. THE TRANSMISSION EXPERT DROVE THE VEHICLE A SHORT DISTANCE TO TRY AND REPLICATE THE PROBLEM BUT NO ISSUES WERE OBSERVED. DEALERSHIP WANTED VEHICLE OWNER TO ACCEPT VEHICLE AS SOME SORT OF TRANSMISSION GEARING OR SOFTWARE ISSUE WAS SUSPECTED. DUE TO POSSIBLE FUTURE , DEATH OR INJURIES TO OWNER OR OTHERS, VEHICLE WAS NOT ACCEPTED BY OWNER DUE TO ADDITIONAL LIABILITY ISSUES. VEHICLE WAS LEFT WITH DEALERSHIP TO DRIVE FURTHER FORSOLUTIONS TO BE DEVISED FOR REPAIR OF THE VEHICLE TO MAKE THESE CHRYSLER 300'S SAFE FOR HIGHWAY USE. VEHICLE IS EQUIPPED WITH THE 5.7L 363 HP ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712430April 23, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2012 CHRYSLER 300. WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE WHILE APPROACHING A TRAFFIC LIGHT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10705526April 14, 2015
AIR BAGS
OUR VEHICLE WAS INVOLVED IN A TWO VEHICLE COLLISION. THE ENTIRE FRONT ON MY CAR WAS SMASHED, WITH THE HOOD PUSHED UP INTO THE WINDSHIELD, BREAKING THE GLASS INTO PIECES THAT WERE VISIBLE ON THE INTERIOR DASHBOARD. NOT A SINGLE AIRBAG DEPLOYED. MY NECK AND LEFT ACL WERE BOTH INJURED IN THE COLLISION. I WAS TOLD THAT CHRYSLER WILL NOT BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE AIRBAG SENSORS BECAUSE I DID NOT SUFFER MORE SERIOUS INJURIES. MY 7 MONTH OLD INFANT WAS IN A FAIRLY EXPENSIVE 5-POINT-HARNESS CARSEAT, WHICH POSSIBLY SAVED HIS LIFE. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE AIRBAG SENSORS BEFORE SOMEONE LOSES THEIR LIFE DUE TO CHRYSLER'S POOR SENSORY DESIGNS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10705524April 14, 2015
AIR BAGS
OUR VEHICLE WAS INVOLVED IN A TWO VEHICLE COLLISION. THE ENTIRE FRONT ON MY CAR WAS SMASHED, WITH THE HOOD PUSHED UP INTO THE WINDSHIELD, BREAKING THE GLASS INTO PIECES THAT WERE VISIBLE ON THE INTERIOR DASHBOARD. NOT A SINGLE AIRBAG DEPLOYED. MY NECK AND LEFT ACL WERE BOTH INJURED IN THE COLLISION. I WAS TOLD THAT CHRYSLER WILL NOT BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE AIRBAG SENSORS BECAUSE I DID NOT SUFFER MORE SERIOUS INJURIES. MY 7 MONTH OLD INFANT WAS IN A FAIRLY EXPENSIVE 5-POINT-HARNESS CARSEAT, WHICH POSSIBLY SAVED HIS LIFE. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE AIRBAG SENSORS BEFORE SOMEONE LOSES THEIR LIFE DUE TO CHRYSLER'S POOR SENSORY DESIGNS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10695354March 19, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694851March 17, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING AT 50 MPH, THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 4/27/15*CN THE CONSUMER STATED THE ETC LIGHT ILLUMINATED. UPDATED 04/30/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694883March 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE MAKING A LEFT TURN, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT LOW BATTERY WARNING PREVIOUSLY DISPLAYED ACROSS THE MESSAGE BOARD. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694957March 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694663March 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694681March 16, 2015
AIR BAGS
VEHICLE WAS RECALLED FOR NOTIFICATION # P60. DEALER HAS NOT YET CALLED US FOR THE FIX. I HAVE CALLED SEVERAL TIMES AND THEY SAY THE PARTS ARE NOT IN. WE RECEIVED THE FIRST RECALL FEB. 2, 2015 AND THE SECOND TODAY MARCH 16, 2015. NO RESPONSE FROM DEALER.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694041March 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693102March 9, 2015
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE, THE INDEPENDENT MECHANIC DISCOVERED THAT ALL FOUR TIRE BOLTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669027March 4, 2015
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
2012 CHRYSLER 300. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE REPAIRS. *SMD ACCORDING TO THE INVOICES, THE ABS AND TRACTION LIGHT ILLUMINATED. THE DEALER REPLACED THE FRONT WHEEL SPEED SENSOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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