Chrysler 300 Complaints (2013)

306 consumer complaints on file.

#10667145December 18, 2014
ELECTRICAL SYSTEM
THE CHRYSLER 300C WAS PARKED IN OUR GARAGE FOR ABOUT A WEEK. TRIED TO START IT AND NOTHING HAPPENED. ELECTRONIC THROTTLE CONTROL (ETC) LIGHT FLASHED. ALL SYMPTOMS POINTED TO A LOW BATTERY. JUMP STARTED 300 FROM OUR OTHER CAR AND DROVE TO THE DEALER. BY THE TIME I GOT THERE THE BATTERY WAS CHARGED FROM THE GENERATOR. DEALER KEPT IT FOR 5 DAYS AND COULDN'T FIND A PROBLEM. THERE WERE OTHER ANOMALIES ON THE ROAD. CAR WOULD EITHER NOT ACCELERATE OR ENGINE WOULD STALL WHILE DRIVING. THIS BECAME EXTREMELY DANGEROUS ON THE INTERSTATE. COUPLE WEEKS PASSED AND START PROBLEM REPEATED, BUT THIS TIME THE BATTERY WAS COMPLETELY DEAD. ONE SYMPTOM I NOTICED WAS THAT THE BRAKE PEDAL, WHICH YOU HAVE TO DEPRESS WHILE ACTIVATING THE PUSH BUTTON START WAS LOCKED AND WOULDN'T MOVE. REPEATED THE ABOVE DRILL WITH THE SAME RESULTS. THIS TIME, DEALER HAD THE CAR FOR 11 DAYS AND COULDN'T FIND PROBLEM. ALL ALONG I'M PAYING LEASE AND AUTO INSURANCE FEES FOR A CAR THAT'S SITTING AT THE DEALER. DEALER SAID THEY UPDATED SOME OF THE ELECTRONIC CONTROLLERS PER SOME TECHNICAL SERVICE BULLETINS, BUT THAT THEY WEREN'T RELATED TO MY "NO START/DEAD BATTERY" ISSUES. CHRYSLER CUSTOMER SERVICE SAID THEY KNEW OF NO COMPLAINTS, RECALLS, ETC. RELATED TO THE ABOVE. HAVE NOT EXPERIENCED ANY PROBLEMS RECENTLY. HOWEVER, I'VE BEEN STARTING THE 300 MORE OFTEN AND LETTING IT RUN. I RECENTLY GOT A 2014 DODGE JOURNEY WHICH ENDED UP WITH A DEAD BATTERY AFTER BEING PARKED FOR 5 DAYS. I FILED A SEPARATE COMPLAINT ON THE JOURNEY. HAVE SINCE BOUGHT A TRICKLE CHARGER. CAN'T BELIEVE THESE ARE COINCIDENCES. THERE IS NO QUESTION CHRYSLER HAS A BASIC DESIGN PROBLEM. ALL THE ELECTRONICS ARE DRAINING THE BATTERY EVEN WHEN EVERYTHING IS SHUT "OFF". HOPE THEY'RE NOT COVERING IT UP LIKE FORD WITH THEIR IGNITION SWITCH. MY NEXT LETTER WILL BE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663639December 11, 2014
ELECTRICAL SYSTEM
MULTIPLE OCCURRENCES OF DEAD BATTERY / LOSS OF POWER. CHECKED THAT NO ACCESSORIES HAD BEEN LEFT TURNED ON. HAVE TAKEN VEHICLE TO DEALER WITH EACH OCCURRENCE BECAUSE EVEN WITH CHARGING / JUMP STARTING BATTERY, BATTERY LOSES CHARGE AFTER A FEW DAYS. FOUND RECALL INFO ON NHTSA WEB SITE, PROVIDED THIS TO DEALER, DEALER CLAIMS THERE IS NO RECALL, EVEN STATED THAT THE PRINT OUT WE PROVIDED FROM NHTSA WAS FAKE, CLAIMS THEY CANT FIND ANY ISSUE WITH VEHICLE AND INFORMS US THAT IT IS OWNER ERROR. I WOULD LIKE TO KNOW HOW LONG I HAVE TO PUT UP WITH THIS NONSENSE BEFORE IT WILL BE ADDRESSED. DO I HAVE TO WAIT UNTIL THE VEHICLE IS COMPLETELY USELESS OR ISSUE CAUSES VEHICLE ACCIDENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663046December 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) HOWEVER, PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 02/03/15*JB UPDATED 2/24/15*CN UPDATED 9/8/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661126November 27, 2014
ELECTRICAL SYSTEM
NO APPARENT DRIVING PROBLEM. MESSAGE CAME ON DASH "BATTERY SAVER MODE". COMMENTS ON INTERNET ABOUT OTHERS HAVING THIS ISSUE MAY INDICATE ALTERNATOR TO FAIL AND CAR ENGINE CUTS OUT UNEXPECTEDLY. THIS DID NOT HAPPEN TO ME YET BUT I AM CONCERNED AND WILL CONTACT CHRYSLER AS SOON AS HOLIDAY IS OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654538November 12, 2014
STEERING
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THE POWER STEERING SEIZED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUSE FOR THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 12/18/14*CN UPDATED 9/25/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653014November 6, 2014
STEERING
WAS DRIVING CAR ABOUT 25MPH AND THE POWER STEERING SHUT OFF. I THOUGHT THE CAR HAD SHUT OFF. THE WHEEL WAS ALMOST IMPOSSIBLE TO STEER PULLED UP TO STOP SIGH TO CHECK IF CAR WAS STILL RUNNING. IT WAS WHEN I PULLED AWAY THE POWER STEERING WAS WORKING AGAIN. A FEW DAYS LATER MY WIFE WAS DRIVING ABOUT 40MPH AND IT HAPPENED TO HER. SHE WAS GOING AROUND A CORNER, LUCKILY THERE WAS NO ONCOMING TRAFFIC AS SHE HAD TO SWING INTO OTHER LANE AND APPLY BRAKES. VERY VERY SCARED. WE HAD THE CAR TOWED TO THE DEALERSHIP. WHERE IT IS STILL. THEY CAN SEE VIA THERE COMPUTER THAT IT HAPPENED, BUT CAN'T FIX IT. I TALKED TO CHRYSLER CUSTOMER SERVICE AND THEY SAID BASICALLY SINCE THEY CAN'T FIND THE ISSUE THERE ISN'T ONE. EVEN THOUGH THEY CAN SEE THAT IT HAPPENED. WAS TOLD TO REFER TO MY WHITE AND BLUE BOOK THAT CAME WITH THE CAR. I ASKED WHAT HAPPENS IF I KILL SOMEBODY BECAUSE OF THIS ISSUE. AGAIN REFER TO YOUR BOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651129October 29, 2014
SERVICE BRAKES
WHEN BRAKES ARE HEATED STEERING WHEEL SHAKES, HAD THEM PULLED OFF AND THE CALIPERS ARE STAYING OUT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649844October 24, 2014
ELECTRICAL SYSTEM
WHILE DRIVING WITH SEAT WARMERS ON MESSAGE APPEARED ON CENTER LCD STATING BATTERY SAVER MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648562October 18, 2014
SERVICE BRAKES
THE BRAKE WOULD NOT PRESS DOWN TO START VEHICLE, IT FELT AS IF THERE WAS A MASS AMOUNT OF AIR PRESSURE LOCKING THE BRAKE SO THE CAR COULD NOT BE STARTED. THIS IS NOW THE THIRD TIME THIS HAS HAPPENED RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644901October 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V610000 (POWER TRAIN). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE CONTACT HAS NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639302September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,058.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633018September 14, 2014
ENGINE, VEHICLE SPEED CONTROL
ATTEMPT WAS MADE TO ACCELERATE FROM 65 MPH, TO PASS ANOTHER VEHICLE. THE ACCELERATOR WAS DEPRESSED AND THE ENGINE IMMEDIATELY SLOWED, RESULTING IN THE VEHICLE'S SPEED BEING REDUCED AND CAUSING POTENTIAL HARM FROM APPROACHING VEHICULAR TRAFFIC. THERE WAS NO WAY TO RESUME SPEED UNTIL SEVERAL SECONDS PASSED AND A SLOW ACCELERATION WAS THEN POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633021September 14, 2014
ENGINE
ATTEMPT WAS MADE TO ACCELERATE FROM 60MPH, TO PASS ANOTHER VEHICLE. THE ACCELERATOR WAS DEPRESSED AND THE ENGINE IMMEDIATELY SLOWED, RESULTING IN THE VEHICLE'S SPEED BEING REDUCED TO A CRAWL CAUSING POTENTIAL HARM FROM APPROACHING VEHICULAR TRAFFIC. VEHICLE WAS NOT ABLE TO RESUME SPEED FOR SEVERAL SECONDS EVEN WHILE THE ACCELERATOR WAS BEING DEPRESSED. THERE WERE SEVERAL CLOSE ENCOUNTERS WITH APPROACHING TRAFFIC UNTIL THE VEHICLE WAS ABLE TO RESUME SPEED. THIS OCCURRED FOLLOWING A VISIT TO THE DEALERSHIP TO DESCRIBE PRIOR INCIDENTS. THE DEALER "UPDATED" THE COMPUTER BUT WERE NOT ABLE TO GIVE A REASON FOR THE OCCURRENCE OR VERIFY IF THE CONDITION WAS CORRECTED.... OBVIOUSLY IT WAS NOT. WHERE DOES ONE GO FROM HERE OTHER THAN TO REPORT IT ON THIS SITE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629037August 28, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 10/09/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627687August 23, 2014
EXTERIOR LIGHTING
HIGH AND LOW BEAMS SUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627138August 21, 2014
ELECTRICAL SYSTEM
THE HEADLIGHTS ON MY CHRYSLER 300C ARE TERRIBLE. ON HIGH BEAM THEY ARE IN THE TREES, LOW BEAM THEY ARE STRAIGHT AHEAD NO SIDE LIGHTING. NOT A SAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621564August 11, 2014
EXTERIOR LIGHTING
HEADLIGHTS ARE NEARLY USELESS. CAR CANNOT BE DRIVEN SAFELY AT NIGHT. DEALER STATES HEADLIGHTS ARE ALIGNED AND WORKING NORMALLY. STATE VEHICLE INSPENCTION STATED HEADLIGHTS AIMED OK. THIS IS A KNOWN PROBLEM AND NEEDS TO BE ADDRESSED BEFORE A PEDESTRIAN IS HIT OR SOMEONE DRIVES OFF THE ROAD. IT IS UNSAFE TO DIRVE ON INTERSTATE AT NIGHT OVER 40 MPH BECAUSE YOU OVERDRIVE YOUR HEADLIGHTS. IF THERE IS NO ONE TO FOLLOW YOU ARE OUT OF LUCK. ONE MUST DRIVE SIDE ROADS WITH HI BEAMS ON ALL THE TIME. HEADLIGHTS AIM IS COMPUTER CONTROLLED AND CANNOT BE ADJUSTED. TURNING OFF THE CAPABILITY OF THE HEADLIGHTS TO MOVE SIDE TO SIDE WITH STEERING DOES NOT HELP. MY 2006 CHRYLSER 300 DID NOT HAVE THIS PROBLEM AND OUR 2102 DODGE CHARGER DOES NOT HAVE THIS PROBLEM. I WILL GLADLY SUBMIT VEHICLE TO NSTSA FOR INSPECTION/TEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618530August 4, 2014
EXTERIOR LIGHTING
I PURCHASED A NEW CHRYSLER 300S AND THE VERY FIRST TIME I DROVE IT AT NIGHT I COULD NOT BELIEVE HOW DIM THE HEADLIGHTS WERE. YOU CAN BARELY SEE 10 - 15 FEET IN FRONT OF YOU. I HAVE SINCE BEEN LOOKING INTO CHANGING THE BULBS TO SOMETHING ELSE TO SEE IF THAT WILL HELP. IT'S VERY DANGEROUS TO HAVE THAT KIND OF LIMITED VISION. I LIVE IN A VERY RURAL AREA AND THERE AREN'T MANY STREET LIGHTS IN MY NEIGHBORHOOD. THIS IS SOMETHING CHRYSLER NEEDS TO FIND A SOLUTION TO AND FIX FOR ALL OF US DRIVING UNSAFE AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608298July 5, 2014
ELECTRICAL SYSTEM, POWER TRAIN
ELECTRONIC SHIFTER FREQUENTLY, UNABLE TO CHANGE FROM DRIVE TO REVERSE OR REVERSE TO DRIVE IN A TIMELY MANNER. SITUATION: STOPPED AT AN INTERSECTION, AUTO IN DRIVE, TO AVOID AN ONCOMING VEHICLE MUST SHIFT INTO REVERSE. OFTEN RESULT: 1(FOOT MUST BE ON BRAKE, THEN D>P, OR D>N, OR D STAYS D, OR ANY COMBINATION. 2)(AS MOST DRIVERS HAVE DONE) ENTERING TRAFFIC IN D OR R. NOT SEEING ONCOMING HAZARD, NEEDING TO CHANGE DIRECTIONS QUICKLY, SHIFTING TO THE CORRECT GEAR OFTEN NOT ACCOMPLISHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608014July 3, 2014
POWER TRAIN
I IN OCTOBER OF 2013 I PURCHASED A CHRYSLER 300 NEW FROM CENTRAL CHRYSLER IN RAYNHAM MA. IT HAS A 36000 MILE POWERTRAIN WARRANTY AS WELL AS A 15000 MILE NO HASSLE WARRANTY. MY TRANSMISSION BEGAN TO SHIFT HARSHLY (AUTOMATIC TRANSMISSION) IN FEBRUARY OF 2014, AND I RECEIVED SERVICE IN APRIL OF 2014. I WAS TOLD THE TRANSMISSION REQUIRED A PART THAT WAS NOT YET MANUFACTURED BY CHRYSLER, BUT THAT I WOULD HAVE THE PART IN LATE MAY OR EARLY JUNE. NOT ONLY HAVE I NOT RECEIVED THE PART, I WAS TOLD BY CHRYSLER CORPORATE THAT THE PART IS NOT EVEN IN DEVELOPMENT. THE DEALER WILL DO NOTHING EXCEPT REVALUE THE CAR AT A SIGNIFICANT LOSS TO ME FINANCIALLY AND THAT IS PREDATORY AND INAPPROPRIATE. I HAVE INVOLVED THE ATTORNEY GENERALS OFFICE TO INVESTIGATE THIS ISSUE AS WELL AS THE CHRYSLER CORPORATION. THE DEALERSHIP REFUSES TO REVISIT THE TRANSMISSION ISSUE CURRENTLY. I AM DRIVING AND PAYING FOR A CAR THAT IS "OPERATING AS DESIGNED" WHICH IS A DESIGN FLAW WITH NO FIX OFFERED, IN DIRECT VIOLATION OF THE WARRANTY. I HAVE BROUGHT THE CAR BACK TO 2 ADDITIONAL DEALERSHIPS WITH NO FIXES OR REPAIRS POSSIBLE AS OF YET. THIS IS A BADLY DESIGNED CAR WITH EXTREMELY POOR SERVICE FROM BOTH CORPORATE AND DEALERSHIP LEVELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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