Chrysler 300 Complaints (2013)

306 consumer complaints on file.

#10824981February 8, 2016
POWER TRAIN
VEHICLE SHIFTER WILL NOT OPERATE PROPERLY, THERE ARE TIMES I THOUGHT CAR WAS IN PARK AND IT WAS IN REVERSE. I MOVE SHIFTER FROM PARK TO DRIVE AND IT IS STILL IN PARK. GO TO PUT IT IN REVERSE AND IT BYPASSES THE GEAR. TIMES I PUT IT IN DRIVE AND IT IS IN NEUTRAL. TAKEN CAR BACK TO DEALER FOR PROBLEM AND WAS TOLD TO LIVE WITH IT, NOTHING CAN BE DONE. ONE TIME I GOT OUT THINKING CAR WAS IN PARK AND IT WAS IN REVERSE AND STARTED TO MOVE, LUCKILY I WAS IN A FLAT PARKING AREA AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823114January 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. ON SEVERAL OCCASIONS, THE VEHICLE STALLED AFTER THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE VEHICLE WAS IN BATTERY SAFE MODE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822237January 26, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820567January 15, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE HESITATED. WHEN THE VEHICLE WAS BROUGHT TO A COMPLETE STOP, IT JERKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER FIVE INJECTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED A MONTH LATER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES; HOWEVER, BEFORE THE CONTACT GETS TO THE DEALER, THE CHECK ENGINE LIGHT WOULD GO OFF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820067January 13, 2016
SERVICE BRAKES, WHEELS
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ABS AND ANTI SKID WARNING LIGHTS ILLUMINATED AND THE WHEEL SEIZED CAUSING THE VEHICLE TO BE UNABLE TO CONTINUE TO DRIVE. IN ADDITION, ALL GAUGES AND METERS ON THE INSTRUMENT CLUSTER PROVIDED INCORRECT READINGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818503January 6, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNED A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED. UPON PULLING THE VEHICLE OVER TO INSPECT THE FAILURE, THE CONTACT NOTICED THAT THE ALTERNATOR ASSEMBLY WAS ON FIRE WHEN THE CONTACT CHECKED UNDER THE HOOD. THE CONTACT WAS ABLE TO ACCESS A FIRE EXTINGUISHER IN THE TRUNK OF THE VEHICLE AND EXTINGUISHED THE FLAMES. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS A MANUFACTURER'S RECALL, BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 113,600. UPDATED 03/18/16*LJ THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811849December 23, 2015
VEHICLE SPEED CONTROL
IN OCTOBER 2015 I WAS DRIVING DRIVING MY 2013 CHRYSLER 300 V6 AWD (WITH 25,000 MILES) ON A TWO LANE HIGHWAY (CRUISE CONTROL WAS ON) WHEN I DECIDED TO PASS A SEMI-TRUCK THAT WAS TRAVELING WELL BELOW THE SPEED LIMIT. WHEN I ACCELERATED TO WIDE OPEN THROTTLE (WOT) TO PASS THE TRUCK I MOVED INTO THE OPPOSITE LANE AND SAW A CAR IN THE DISTANCE. I CHANGED MY MIND, RELEASED THE GAS PEDAL, AND APPLIED THE BRAKES; HOWEVER, THE ENGINE CONTINUED TO PRODUCE FULL POWER (APPX 4,500-5,000 RPM) FOR ANOTHER 4-5 SECONDS. I APPLIED THE BRAKES FULLY AND WAS ABLE TO SLOW THE CAR AND SAFELY GET BACK TO THE RIGHT LANE. I NOTIFIED THE DEALER OF THE INCIDENT DURING A SERVICE VISIT AND HIS RESPONSE WAS THAT THE THROTTLE IS DRIVE BY WIRE AND THERE IS NO CABLE THAT CAN GET STUCK. HIS SOLUTION WAS TO CHECK THE FLOOR MAT AND MAKE SURE IT WAS ON THE PEDAL AND IF IT HAPPENS AGAIN TO BRING THE CAR IN AND THEY WILL CHECK IT OUT. I REMOVED THE FLOOR MAT AFTER THE INCIDENT (CURRENTLY IN THE TRUNK) AND DID NOT HAVE ANOTHER ISSUE. HOWEVER, MY WIFE WAS DRIVING THE CAR ON MONDAY DECEMBER 21, 2015 AND TOLD ME A VERY SIMILAR STORY (WENT TO FULL THROTTLE FOR 1-2 SECONDS AND WHEN SHE RELEASED THE PEDAL IT CONTINUED TO ACCELERATE). I ALREADY HAVE AN APPOINTMENT FOR SATURDAY WITH THE LOCAL DEALERSHIP FOR ROUTINE MAINTENANCE AND WILL REPORT THE ISSUE DURING THE VISIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810774December 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ; UPDATED 05/11/18*JB THE CONSUMER STATED THE RECALL HAS BEEN COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816065December 3, 2015
ELECTRICAL SYSTEM
2013 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ALTERNATOR ASSEMBLY REPLACEMENT PARTS ISSUE, RECALL 3 14V634000. *SMD THE CONSUMER WAS INFORMED THE PARTS NEEDED TO BE ORDERED AND IT WOULD TAKE TWO MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789690November 10, 2015
ELECTRICAL SYSTEM
NO POWER TO CAR. NO LIGHT/NO START. AAA JUMP STARTED THE CAR. DEALER DIAGNOSTIC FAILED TO REVEAL CAUSE/PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789182November 9, 2015
AIR BAGS
IN AN AUTO ACCIDENT T-BONED ANOTHER VEHICLE. THE OTHER VEHICLE (OV) AIRBAGS DEPLOYED, THE 2013 300 AIRBAGS DID NOT. 300 WAS GOING NORTHBOUND AT 35MPH, OV WAS MAKING AN ILLEGAL LEFT TURN AT APROX 10MPH. NO AIRBAGS DEPLOYED AT ALL IN 300, OFFICER ON THE SCENE WAS IN SHOCK THAT NO AIRBAGS DEPLOYED IN 300.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10788854November 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788621November 5, 2015
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
1:DRIVING HOME WHEN I LOOKED UP AND SAW SPARKS COMING FROM UNDER MY CAR, LOST STEERING AND SLOWED DOWN TO GUARD RAIL BEFORE AN EXIT RAMP ON HIGHWAY. MY WHEEL AND CONTROL ARM CAME OFF THE VEHICLE WHICH HAPPENED AT 5200 MILES. 2:AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SHUT DOWN CAUSING ME TO LOSE POWER AND GET STRANDED ON THE HIGHWAY NOT ABLE TO MOVE WHICH CAUSED ME TO GET REAR ENDED AT 65 MPH. THIS WAS AT 18K MILES. RECALL CAME OUT AFTER ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10782454October 15, 2015
ELECTRICAL SYSTEM
I OWN A 2013 CHRYSLER 300 S. I NOTICED THAT MY BATTERY SAFE MODE INDICATOR LIGHT CAME ON AS I WAS DRIVING. AFTER DRIVING A FEW MILES ON THE HIGHWAY I WENT TO TURN OUT OF A TURNING LANE AND MY WINDSHIELD WIPERS STATED MOVING WITHOUT PROMPTING AND LIGHTS IN MY CAR STARTED FLASHING, THE RADIO WENT DEAD AND THE CAR COMPLETELY DIED WITHOUT THE ABILITY TO STEER, HONK THE HORN OR MOVE, CAUSING ME TO ALMOST GET HIT BY TWO CARS BEFORE I COULD REACH A SAFE PLACE. THE CAR DID NOT RESTART. THERE WAS ABSOLUTELY NO POWER TO THE CAR. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. I WAS INFORMED BY THE DEALERSHIP THAT MY ALTERNATOR IS DEAD AND THAT IT ALSO KILLED MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744880July 30, 2015
AIR BAGS, SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE ABS, AIR BAG, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744541July 29, 2015
WHEELS
IN YEAR 2013 BOUGHT A BRAND NEW CHRYSLER 300C 2013 ZERO MILE FOR $45,000, I TOOK THE CAR TO A CHRYSLER DEALER SERVICE CENTER ON DAYTONA BEACH FOR OIL CHANGE AND I GOT TOLD I NEED TO REPLACE ALL 4 TIRES. I ASK THEM HOW CAN A 15,000 MILES CAR WILL NEED NEW TIRES AND THEY TOLD ME FIRESTONE DON'T GIVE ANY KIND WARRANTY TO THE TIRES THE SELL TO CHRYSLER MANUFACTURE FOR BRAND NEW CAR AND THOSE WAS LESS QUALITY TO THE TIRES THEY SELL ON THE TIRES CENTERS. WE CALLED THE FIRESTONE AND THEY TOLD ME THE SAME THING NO WARRANTY ON THOSE NEW TIRES BECAUSE THE TIRES THEY SELL TO CAR'S MANUFACTURE ARE LESS QUALITY.AND IF I BUY THE FIRESTONE TIRES FROM ANY TIRE CENTER I WILL GET 50,000 MILES WARRANTY. NOW I HAVE TO BUY NEW TIRES BUT FOR SURE WILL NOT BE FIRESTONE AND PAY FOR ON MY NEW CAR WITH 15,000 MILES ONLY, YES I NEVER SAW NEW TIRES LAST 15,000 MILES ONLY. THAT IS WHY I WANT TO REPORT THIS BECAUSE DON'T KNOW WHAT KIND TIRES CHRYSLER IS BUYING FOR NEW CAR WITH LESS QUALITY WHAT SHOULD HAVE, CHRYSLER AND FIRESTONE ARE SAVING MONEY GIVING TO THE CONSUMER LESS QUALITY OF TIRES WHAT CAN BE DANGER BECAUSE FOR A TIRE ONLY LAST 15,000 HAVE TO BE REALLY BAD QUALITY MATERIAL HEY ARE USING.. I'M SURE THOSE TIRES ARE NOT SAFE FOR NO ONE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735432July 21, 2015
EQUIPMENT ADAPTIVE/MOBILITY
WHILE DRIVING USING ADAPTIVE CRUISE CONTROL THE CAR SEEMS TO HESITATE FOR A SECOND, DROP INTO A LOWER GEAR AND THE TOP SPEED IS LIMITED - THE CHECK ENGINE AND THE TRACTION CONTROL WARNING LIGHTS GO ON. A MESSAGE ALSO APPEARS SAYING "FCW OFF", AND THE ACC WILL NOT WORK. TURNING THE ENGINE OFF AND RESTARTING REMOVES ALL INDICATIONS OF THE PROBLEMS EXCEPT FOR THE CHECK ENGINE LIGHT, WHICH GOES OFF EVENTUALLY. WAS ABLE TO GET TO A DEALER WITH THE CHECK ENGINE LIGHT ON AND WAS TOLD THAT THE LIGHT WENT OUT WHILE TESTING, OTHER TIME THEY COULD NOT FIND ANY PROBLEMS, BUT UPDATED SOFTWARE AND REPLACED A SWITCH. THIS SEEMS TO HAPPEN ON LONG TRIPS AND MUCH TO MY PERSONNEL CONCERNS WHEN I'M IN THE LEFT LANE ON THE INTERSTATE WITH TRAFFIC WHEN THE CAR CONKS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735372July 20, 2015
SERVICE BRAKES
THE ABS AND TRANSACTION LIGHT CAME ON. CALLED A LOCAL DEALER WHO SAID BRING IN FOR SERVICE. THREE MILES UP THE HIGHWAY THE CAR SUFFERED A TOTAL SYSTEM FAILURE. THE VEHICLE WOULD NOT GO INTO PARK OR ANY GEAR. THE TOWING COMPANY HAD PROBLEMS FLAT BEDDING THE CAR TO MY DEALER ROUTE 18 CHRYSLER IN EAST BRUNSWICK NJ. UPON REPAIR THE DEALER INDICATED THAT LEFT DRIVER SIDE ABS SYSTEM FAILED. THE ONBOARD COMPUTERS STORED DTTC CODES BOTH FOR THE TRANSMISSION AND ABS SYSTEMS. NO ONE KNOWS WHY THE TRANSMISSION FAILED TO ALLOW THE CAR TO BE DRIVEN. THERE IS A MAJOR SAFETY FLAW IN THIS VEHICLE THAT IS GOING TO RESULT IN A FATAL CRASH. I AM LUCKY TO BE ALIVE. CHRYSLER WAS NOTIFIED OF THIS PROBLEM BY ME. UPDATED 9/25/15 *LN UPDATED 12/28/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732656July 8, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 15 MPH AND APPROACHING A SIGNAL LIGHT, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE GEAR SHIFT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731433July 1, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 30 MPH APPROACHING A TRAFFIC LIGHT, THE TRANSMISSION EXPERIENCED A BIG JOLT. THE TRANSMISSION DOWNSHIFTED AND UPSHIFTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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