Chrysler 200 Complaints (2015)

1,993 consumer complaints on file.

#10716103May 13, 2015
UNKNOWN OR OTHER
I PUT THE CAR INTO DRIVE, NOTHING HAPPENED. I RETURNED IT TO TO PARK AND THEN DRIVE AGAIN..............STILL NOTHING! I PRESS THE GAS WHILE IN DRIVE. ...............NOTHING FOR A LITTLE WHILE ,AND THEN SUDDENLY A LOUD NOISE AND I SUDDENLY DART OF MY DRIVE WAY!!! SINCE DAY ONE WITH THIS VEHICLE I NOTICED JERKING IN THE TRANSMISSION, SLOW REACTION WHEN PRESSING GAS AND VEHICLE EXCELS WHILE I'M NOT PRESSING THE GAS! THIS CAR IS DANGEROUS! I'M CONCERNED FOR MY FAMILY'S SAFETY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716139May 13, 2015
UNKNOWN OR OTHER
CHRYSLER 200C AWD. WHILE SITTING AT A RED LIGHT SUDDENLY MY DASH LIT UP WITH THE RED "SERVICE TRANSMISSION" MESSAGE THEN "SHIFT TO P THEN DESIRED GEAR" AND "SERVICE PARK BRAKE". I WASN'T ABLE TO SHIFT AT ALL, THE SELECTOR WOULD STAY IN "P" OR THE LIGHT ON THE SELECTOR WOULD GO FROM "P" TO "S" DIRECTLY BYPASSING "N" AND "D" WITH JUST ONE TWIST BUT THE CAR WOULD STAY IN PARK. I TRIED RESTARTING THE CAR A FEW TIMES WITH NO SUCCESS. AFTER CALLING CHRYSLER ROADSIDE ASSISTANCE AND STARTING TO WAIT AN UNKNOWN AMOUNT OF TIME FOR A TOW I DECIDED TO TRY A ELECTRONIC "REBOOT" BY DISCONNECTING THE NEGATIVE TERMINAL IN THE BATTERY. AFTER LEAVING IT OFF FOR A COUPLE OF MINUTES THEN RECONNECTING I WAS ABLE TO RESTART AND SHIFT THE TRANSMISSION INTO "D" AND GET MOVING AGAIN. MY CHECK ENGINE LIGHT IS NOW ILLUMINATED AND I AM REALLY CONCERNED IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715951May 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 55 MPH ON THE HIGHWAY, THERE WAS AN ABNORMAL NOISE COMING FROM THE FUEL PUMP. THE VEHICLE STALLED VARIOUS TIMES AND FAILED TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD BAD FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715773May 11, 2015
SEAT BELTS
TL* THE CONTACT RENTED A 2015 CHRYSLER 200. WHILE DRIVING AT 5 MPH, THE SEAT BELT CONTINUED TO RETRACT AROUND THE REAR PASSENGER SIDE. AS A RESULT, THE PASSENGER WAS UNABLE TO EXIT THE VEHICLE AND HAD TROUBLE BREATHING. THE CONTACT HAD TO FRACTURE THE SEAT BELT IN ORDER TO RELEASE THE PASSENGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,600. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715510May 10, 2015
POWER TRAIN
RECEIVED A RECALL NOTICE ABOUT AN ISSUE WITH THE TRANSAXLE PARK ROD LATE APRIL 2015. TOOK IT TO THE DEALER WHERE WE PURCHASED THE VEHICLE. WHERE INFORMED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED UNTIL AFTER MAY 1, 2015 NEEDED A SPECIFIC TOOL THAT HAD BEEN ORDERED. THEY DID INSPECT THE VEHICLE AND SAID THAT IT WAS SAFE, MAKE AN APPOINTMENT FOR AFTER MAY 1ST. ON MAY 7, 2015 MY WIFE WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH WHEN SHE SAID THE DASH WARNING LIGHTS STARTED GOING OFF AND WARNING BELLS STARTED GOING OFF. THE WARNING SAID "SERVICE TRANSMISSION" THEN WOULD FLASH TO "SHIFT TO PARK AND ENGAGE PARKING BRAKE". THE TRANSMISSION SEEMED TO HAVE SHIFTED INTO NEUTRAL. THE CAR WAS RUNNING BUT DID NOT HAVE ANY FORWARD MOMENTUM. THIS MESSAGE CONTINUED OVER AND OVER. SHE HAD TO GO OVER 3 LANES OF TRAFFIC BEFORE SHE COULD GET TO THE SIDE OFF THE ROAD TO A SAFE SPOT. SHE IMMEDIATELY PUT ON THE HAZARD LIGHTS WHEN THIS HAPPENED BUT HAD TO DODGE TRAFFIC. ONCE SHE WAS STOPPED THE SHIFTER DIAL WAS STILL LIT UP THAT IT WAS IN DRIVE, SHE MOVED IT TO PARK BUT STILL WAS LIT UP THAT IT WAS IN DRIVE. SHE PUT ON THE PARKING BRAKE AND TURNED THE CAR OFF. SHE WAITED A FEW MINUTES AND STARTED THE CAR AGAIN. THE SHIFTER DIAL NOW SHOWED TO BE IN PARK, SHE TRIED TO SHIFT TO ALL THE OTHER GEARS, THE CAR WOULD NOT MOVE AND THE DIAL STILL SHOWED IT WAS IN PARK. CAR WAS TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. 2 DAYS LATER INFORMED THAT TRANSAXLE WILL NEED TO BE REPLACED. VEHICLE CURRENTLY AT DEALERSHIP FOR REPAIR/RECALL , IT WILL TAKE APPROXIMATELY A WEEK TO COMPLETE. DISAPPOINTED AND VERY CONCERNED FOR MY WIFE'S SAFETY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715421May 8, 2015
ENGINE, SERVICE BRAKES, STEERING
ON MAY 3, 2015 WHILE DRIVING DOWN THE HIGHWAY WITH MY CHILDREN, THE CAR STALLED AND I LOST COMPLETE CONTROL OF ALL STEERING AND BRAKING FUNCTION. I IMMEDIATELY PLACED ON MY HAZARDS AS CARS SWERVED LEFT AND RIGHT TO AVOID SLAMMING INTO ME. I ATTEMPTED TO RESTART THE CAR AND IT WOULDN'T RESTART. AFTER SITTING FOR APPROXIMATELY 5 MINUTES, THE CAR FINALLY RESTARTED. AS I FINALLY STARTED TO GO, THE CAR WOULD ACCELERATE QUICKLY AND THEN SLOW DOWN. WITHIN 10 MINUTES, IT STALLED AGAIN WHILE DRIVING. IT DID THIS 2 MORE TIMES. SERVICE WAS CALLED AND THE CAR WAS TAKEN TO THE SHOP. THE NEXT DAY I RECEIVED A CALL THAT THE CAR WAS FIXED. I PICKED UP THE CAR AND DROVE IT FOR ONE DAY. DRIVING HOME FROM WORK ON MAY 6, 2015, IT AGAIN STALLED WHILE I WAS DRIVING AND ALMOST CAUSED ME TO CRASH AS I LOST ALL STEERING AND BRAKING ABILITY. AGAIN, THE CAR WOULD NOT RESTART. SERVICE WAS CALLED AND TOOK THE CAR TO A DIFFERENT AUTHORIZED DEALER. I RECEIVED A CALL TODAY MAY 8TH THAT THE CAR WAS FIXED AND READY TO GO. I PICKED UP THE CAR AND DROVE HOME. BEFORE ARRIVING TO MY HOME, THE CAR STALLED AGAIN AND AGAIN I LOST ALL STEERING AND BRAKING ABILITY. SERVICE WAS CALLED ONCE MORE AND THE CAR WAS TAKEN BACK TO THE SHOP IT WENT TO THE FIRST TIME THIS HAPPENED ON MAY 3. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714878May 6, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 6/22/15*CN UPDATED 10/13/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714732May 5, 2015
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THEN STALLED. THE CONTACT MENTIONED THAT THE ENGINE AND TRACTION WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714282May 3, 2015
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, THE CAR SHUT OFF AS WE COASTED TO A STOP. CAR WAS INOPERABLE. WE TRIED RESTARTING THE CAR, BUT WAS UNSUCCESSFUL. ALL ELECTRICAL FEATURES, INCLUDING THE GEAR SHIFT KNOB WERE INOPERABLE. WE GAVE IT TIME AND ATTEMPTED TO RESTART VEHICLE A NUMBER OF TIMES. WE FINALLY SUCCEEDED HALF AN HOUR LATER. ALL APPEARED TO BE WELL. NOT SURE IF THIS HAS BEEN A COMMON ISSUE, BUT IT IS A CONCERN OF OURS. THERE HAS BEEN A NUMBER OF RECALLS ON THEIR VEHICLES AND IT BEHOOVES ME THAT THERE IS NO LAW THAT MAKES THESE CAR MANUFACTURERS RESPONSIBLE FOR BUYING BACK THEIR VEHICLES. MY HUSBAND AND I BOUGHT A NEW VEHICLE, BELIEVING IT WOULD BE THE SAFER THING TO DO. I HAVE A TEENAGER, AN INFANT AND ANOTHER BABY ON THE WAY. IT IS SO SCARY TO HAVE BABIES IN A VEHICLE YOU NO LONGER FEEL SAFE IN, KNOWING THEIR FRAILTIES IF AN ACCIDENT WERE TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713670April 29, 2015
ENGINE
STOP AT A 3 WAY STOP STARTED TO PULL OUT AND THROTTLE WENT COMPLETELY DEAD, NO RESPONSE AND IN FRONT OF ON COMING VEHICLES , FINALLY CAME BACK AND WAS ABLE TO CLEAR JUST IN TIME. NEXT MORNING, SAME ISSUE BUT THIS TIME WHEN IT CAME BACK IT WOULD NOT RUN BUT LURCH AND SPIT AND SPUTTER. BOTH STOP ENGINE AND CHECK ENGINE CAMS ON. TOWED TO DEALER AND COULD NOT FIND ANYTHING WRONG, BUT I INSISTED IT WAS A SAFETY RELATED ISSUE. THE DEALER KEEP IT FOR ANOTHER DAY AND HEARD NOTHING, THEN I RECEIVED A CALL THE THIRD DAY THAT IT HAD BEEN TEST DROVE AND DID NOT MAKE IT OUT OF THE DEALERS LOT. SO I AM CONCERN ON THE SAFETY OF THE BRAND NEW VEHICLE WITH HARDLY ANY MILES AND ISSUES RIGHT OUT THE GATE. I AM SEEING OTHER RELATED ISSUES OF THE SAME NATURE ON THE NET ALL HUGE SAFETY RELATED WITH THROTTLE RESPONSE. I AM HOPEFUL THAT IT DOES NOT TURN INTO SOMEONE LOSING THE LIFE OVER SOMETHING KNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713333April 28, 2015
ENGINE, POWER TRAIN
MY FINANCE AND I WENT ON TRIP TO TENNESSEE. ON THE EXPRESSWAY I WAS DRIVING AROUND 70 MILES PER HOUR. THE CAR STARTED TO SLOW DOWN ON IT OWN IN THE MIDDLE OF TRAFFIC. IT DROPPED FROM 70 TO 60 AND THEN TO 45 WITHOUT ME DOING ANYTHING. IT STARTED SHIFTING GEARS AUTOMATICALLY ON IT OWNS. THEN I PUSHED THE GAS AND IT WENT BACK UP TO 70. ONCE WE ARRIVED TO TENNESSEE WE HAD TO GO UP MOUNTAINS AND THE CAR STARTED TO STALL AGAIN IN THE MOUNTAINS. THIS WAS VERY SCARY. AS I WAS GOING INTO THE MOUNTAINS THE CAR ALMOST STOPPED WHILE DRIVING. THE CAR KEPT SHIFTING GEARS EVEN WHEN I AM BARELY PRESSING THE GAS. I HAD TO PULL OVER AND SHUT THE CAR OFF AND START IT AGAIN. THE CAR STARTED STALLING THE FIRST DAY OF PURCHASING IT BUT I THOUGHT IT WAS SUPPOSE TO THIS UNTIL IT DID IT ON THE EXPRESS WAY. I HAVE A BRAND NEW CAR THAT I AM AFRAID TO DRIVE IT ON LONG DISTANCE TRIPS BECAUSE OF THIS ISSUE. TALK ABOUT DISAPPOINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712333April 22, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY FAMILY AND I WHERE EXITING THE FREEWAY OFF-RAMP, WHEN ALL OFF A SUDDEN THE CAR STALLED ON ME. MY KIDS WHERE ABSOLUTELY SCARED, THEY WHERE VERY NERVOUS WHEN A CAR ALMOST HIT US. ON ONE OCCASION A CAR CAME FROM THE SIDE SWERVING TOWARDS US HONKING NEARLY SIDE SWIPING US. AT THIS POINT IN TIME I AM VERY DISSATISFIED WITH THE SAFETY OF THE CAR. MY FAMILY MEANS THE WORLD TO ME, NEVER DID I THINK A BRAND NEW CAR WILL GIVE ME AN ABSOLUTE TURNAROUND ON THE SAFETY OUTCOME IT'S GIVEN US UP UNTIL NOW. I RECEIVED A LETTER ALONG WITH A PHONE CALL ABOUT THE RECALL ON THE MAKE AND MODEL THAT I PURCHASED (CHRYSLER 200) RECALL STATUS. I IMMEDIATELY SET UP AN APPOINTMENT WITH THE DEALER TO TAKE IT IN FOR THE FOLLOWING RECALL SERVICE: 14113 RO1 RECALL WC 0.50 REPROGRAMMED PCM AND TCM MODULE. THEN 14 DAYS AFTER THE SERVICE, THE CAR BROKE DOWN ON THE FREEWAY PUTTING MYSELF AND MY FAMILY IN HARMS WAY OF A TRAGIC ACCIDENT. MY WIFE IS TERRIFIED AT THE IDEA OF DRIVING THAT CAR AGAIN FOR FEAR THAT SOMETHING MIGHT HAPPEN WHILE SHE'S DRIVING ALONE JUST HER AND OUR KIDS. AT THIS POINT I AM VERY CONCERNED FOR MY FAMILY'S SAFETY WITH THIS CAR BECAUSE IT COULD IT BEEN A LOT WORSE. I EXPECT A SPEEDY SOLUTION TO THIS ISSUE AND I AM SERIOUSLY CONSIDERING TRADING IN THIS VEHICLE FOR ANOTHER WITH A BETTER SAFETY RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711935April 21, 2015
POWER TRAIN
THE CAR LUNGED WHEN IT UPSHIFTED INTO 2ND AND 5TH GEAR. IT ALSO LUNGED WHEN DOWNSHIFTING, ALMOST CAUSING ME TO RAM INTO THE BACK OF ANOTHER CAR. BOTH ARE WORSE WHEN THE CAR IS COLD. I TOOK IT INTO A DEALER. THEY TOLD ME THEY UPDATED THE SOFTWARE. THE TRANSMISSION WAS MAYBE A LITTLE DIFFERENT, BUT NOT MUCH. I AM SO TIRED OF MY NECK BOUNCING AROUND WHILE UPSHIFTING AND AFRAID OF AN ACCIDENT WHILE DOWNSHIFTING. I TOOK THE CAR INTO A DIFFERENT DEALER LAST MONTH AND HE SAID ALL THE SOFTWARE WAS UP TO DATE AND THERE WAS NOTHING HE COULD DO. HE SAID I SHOULD HAVE TO DEAL WITH CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711982April 21, 2015
ENGINE, ELECTRICAL SYSTEM
MY WIFE WAS DRIVING HOME FROM WORK LAST NIGHT, AND THE CAR SHUT DOWN WITHOUT WARNING. WE HAVE HAD THE CAR FOR 10 MONTHS NOW, AND THIS IS THE SECOND TIME IN TWO WEEKS THAT HAS HAPPENED. WHAT I AM MOST CONCERN WITH IS, IF WE ARE DRIVING THE CAR AT THE POSTED SPEED LIMIT OF 70 MPH, AND THE CAR SHUTS OFF, WHAT THE CONSEQUENCES OF THAT MAY BE. I ASK THAT YOU WOULD PLEASE, PLEASE LOOK INTO THIS ISSUE, AS IT WILL EVENTUALLY CAUSE SOMEONE WITH THIS TYPE OF CAR TO HAVE A DEADLY ACCIDENT, WHICH I KNOW CAN BE AVOIDED IF IT IS TAKEN CARE OF IN A TIMELY MANNER. WHAT IS EVEN WORSE FOR US IS, THE CAR DEALERSHIP WILL NOT BE ABLE TO EVEN LOOK AT THE CAR UNTIL 30 APR 15, DUE TO THEIR OVERLOAD OF VEHICLES THAT THEY SEE ON A DAILY BASIS, WHICH NOW PUTS US AT EVEN MORE OF A RISK OF AN ACCIDENT. MY WIFE AND I BOTH WORK, AND NEED BOTH CARS, BUT I WILL SACRIFICE MISSING WORK TO ENSURE SHE MAKES IT TO HER JOB SAFELY. AGAIN, I ASK THAT YOU PLEASE, PLEASE TAKE A LOOK INTO THIS ISSUE. I HAVE BEEN ONLINE AND HAVE SEEN MANY OTHER COMPLAINTS ABOUT THE SAME ISSUE WITH THIS PARTICULAR CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706400April 18, 2015
POWER TRAIN
ON SUNDAY, APRIL 12TH AT 5:30AM, I WAS DRIVING SOUTHBOUND ON I-94 AT 65MPH WHEN ALL OF A SUDDEN I LOST ALL POWER TO MY TRANSMISSION. MY GAS PEDAL WAS USELESS & I HAD TO COAST OFF THE EXPRESSWAY TO THE SHOULDER (I WAS IN THE FAR LEFT LANE & THE SHOULDER THERE IS TOO NARROW). IF THIS HAD BEEN AT A DIFFERENT TIME, I WOULD HAVE NO DOUBT BEEN KILLED (AS WELL AS OTHERS I'M SURE), FOR I WOULDN'T HAVE HAD THE ROOM OR MOMENTUM TO COAST ONTO THE SHOULDER & WOULD HAVE BEEN STRUCK FROM BEHIND. CHRYSLER WANTS THE CAR FIXED & NOT EVEN THE DEALER KNOWS EXACTLY WHAT IS WRONG, CITING IT AS A 'SHOTGUN FIX'. AND, I'M ON AN EXPRESSWAY (OR TWO OR THREE) EVERYDAY. THIS CAR IS A DANGER & IT WILL NO DOUBT DO THIS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706403April 18, 2015
POWER TRAIN, STEERING, VEHICLE SPEED CONTROL
I AM LEASING THE CHRYSLER 200C.I LEASED IT IN OCTOBER 2014,WITHIN THE FIRST MONTH IT WAS BACK WITH CHECK ENGINE LIGHT AND CHECK TRANSMISSION LIGHT. NEXT ONE HEADLIGHT AND BACK LIGHT WOULD STAY ON WHEN CAR WAS OFF AND THEN SOMETIMES BOTH HEADLIGHTS WOULD STAY ON WHEN CAR WAS OFF.BROUGHT CAR BACK TO SERVICE DUE TO THIS AND CHECK ENGINE LIGHT ON AGAIN WAS TOLD THERE WAS A RECALL ON MY CAR IT WAS THE RO8 PARKROD.I WAS THEN TOLD FALSE ALARM THERE IS NO RECALL I WAS GIVEN BACK CAR.I GOT IN TOUCH WITH CHRYSLER CUSTOMER CARE TO FIND OUT ABOUT THIS AND I WAS TOLD TO DRIVE THE CAR SEE IF CHECK ENGINE LIGHT CAME BACK ON.WHILE DRIVING ON AN INTERSTATE THE CAR BEGAN TO BOUNCE, STEERING WHEEL TIGHTENED, SPEED DROPPED TO ZERO, RPM WENT UP, AND NOTHING HAPPENED WHEN I TRIED TO ACCELERATE. I WAS ABLE TO PULL OVER TO SHOULDER.I AM STILL TRYING TO GET CAR FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706057April 16, 2015
STRUCTURE:BODY, EQUIPMENT ADAPTIVE/MOBILITY
I READ THE MANUAL FROM FIRST PAGE TO LAST WHEN I PURCHASED THE VEHICLE 1) NO MENTION OF SLIDING ARM REST AND THE FACT THAT IT DOESN'T LOCK IN POSITION. VERY STIFF TO MOVE FROM DRIVER POSITION, SO I WASN'T AWARE 2) WHEN ARM REST IS SLID FORWARD IT ENCROACHES OVER THE REAR CUP HOLDER. 3) WHEN CUP HOLDER/CONSOLE STORAGE COVER IS SLID BACK HALFWAY AND LOCKED IN POSITION, THE ARMREST WHEN SLID FORWARD ENCROACHES OVER BOTH CUP HOLDERS. APPEARS VERY HAZARDOUS, SO UNBEKNOWNST OF THIS FEATURE AND WHILE I WAS ACCELERATING FROM 0 MPH AT TRAFFIC LIGHT THAT HAD JUST CHANGED TO GREEN, THE PASSENGER IN THE BACK SEAT HAD PUSHED ON THE ARM REST FOR AN UNKNOWN REASON (PROBABLY THINKING IT WAS STATIONARY). AS THE ARM REST SHOT FORWARD, IT SQUASHED AND PROPELLED MY LARGE COFFEE CUP THROUGH THE COCKPIT AREA. LUCKILY IT WAS NOT HOT, BUT THE PROBLEM WAS THAT IT WAS A COMPLETE DISTRACTION NOT KNOWING THIS COULD HAPPEN. WHEN I LOOKED TO SEE WHAT THE HECK WAS HAPPENING, THE VEHICLE IN FRONT OF ME HAD ALREADY BEEN BRAKING TO STOP. FOR THAT SPLIT SECOND I WASN'T PAYING ATTENTION TO MY DRIVING FROM THE DISTRACTION, I CRASHED INTO THE REAR OF THE VEHICLE IN FRONT OF ME. A DESIGN FLAW? MAYBE ADD A LOCKING MECHANISM. THIS IS VERY HAZARDOUS WITHOUT KNOWING THE SLIDING ARMREST FEATURE THAT COULD SEVER A DRINK CUP IN HALF WHILE DRIVING. I'M CALLING CHRYSLER CUSTOMER SERVICE (800) 247-9753 AND CHRYSLER GROUP RECALL ASSISTANCE (800) 853-1403 I KNOW I'M RESPONSIBLE FOR THE CONTROL OF MY VEHICLE, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS HAZARD AND I MAY SEEK COMPENSATION FOR MY DEDUCTIBLE. YEAH, GOOD LUCK WITH THAT, RIGHT? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10705695April 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE PARKED, THE VEHICLE ROLLED AWAY WITHOUT WARNING. THE CONTACT WAS ABLE TO ENTER THE VEHICLE AND DEPRESS THE EMERGENCY BRAKE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V090000 (POWER TRAIN) BUT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705714April 14, 2015
ENGINE AND ENGINE COOLING
TOOK MY VEHICLE IN FOR SERVICE TO BRENENGEN CHRYSLER FORD DEALERSHIP LOCATED IN TOMAH, WI. THE SERVICE THAT WAS SUPPOSED TO BE PERFORMED WAS A SAFETY RECALL, OIL CHANGE, AND TIRE ROTATION. SAFETY RECALL FOR MY VEHICLE IS THE TRANSAXLE'S INTERNAL PARK ROD FOR 2015 CHRYSLER 200'S, RECALL NOTICE R08/ NHTSA 15V-090 THAT I FOUND ON MOPAROWNERCONNECT.COM. I LEFT MY VEHICLE AT THE DEALERSHIP AT 8:00AM. I RECEIVED A PHONE CALL AT 8:50AM, SAYING MY VEHICLE IS READY FOR PICK UP. I STATED THAT I WOULD BE ABLE TO PICK UP MY VEHICLE UP AT 4:30PM. WHEN I PICKED MY VEHICLE UP I FIND OUT THAT THE SAFETY RECALL FOR MY VEHICLE WAS NOT DONE AND THE OIL LIFE MONITOR WAS NOT RESET. I CHECKED MY OIL TO SEE IF IT WAS CHANGED, IT DID NOT HAVE THE CLEAR BROWNISH COLOR THAT I WOULD EXPECT AFTER AN OIL CHANGE. THE OIL WAS NOT DARK BUT AGAIN NOT CLEAR, ESPECIALLY FOR A VEHICLE THAT HAS LESS THAN 6000 MILES. I WAS TOLD TO LEAVE MY VEHICLE FOR 30 MINUTES AND THEY WOULD DO THE RECALL. I CAME BACK AFTER AN HOUR AND WAS TOLD THEY COULD NOT PERFORM THE SAFETY RECALL BECAUSE IT WAS A 2 HOUR JOB. I MADE ANOTHER APPOINTMENT FOR THE FOLLOWING WEEK FOR THE SAFETY RECALL. I DROPPED MY VEHICLE OFF THE NIGHT BEFORE MY APPOINTMENT WITH SERVICE DEPARTMENT AT 5:00PM. I RECEIVED A VOICE MESSAGE THE NEXT DAY AT 2:30PM SAYING MY CAR IS READY FOR PICK UP. I ARRIVE AT 4:45PM TO PICK UP MY VEHICLE; AGAIN THE SAFETY RECALL WAS NOT PERFORMED. THE REASON THIS TIME IS THAT "CHRYSLER SENT THE WRONG PARTS FOR THE SAFETY RECALL." IRONICALLY ENOUGH, WHEN I GET HOME, I FIND A SAFETY RECALL NOTICE IN THE MAIL. THE NOTICE SAYS THAT THE SAFETY RECALL WILL TAKE 8 HOURS AND TO MAKE THE APPOINTMENT AFTER MAY 1. I UNDERSTAND THAT THINGS HAPPEN, I BEEN THERE, ON THE DEALERSHIP SIDE AND IN EVERY DAY LIFE. WHAT I DO NOT UNDERSTAND IS WHY THE SERVICE DEPARTMENT COULD NOT AT LEAST DO SOME RESEARCH ON THE SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705398April 13, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CAUSED THE VEHICLE TO SHIFT INTO NEUTRAL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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