Chrysler 200 Complaints (2012)

639 consumer complaints on file.

#10556637December 19, 2013
SUSPENSION, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
WHEN PURCHASED THIS CAR, NOTICED THAT IT PULLED SEVERLY TO THE LEFT, SPOKE TO DEALER SHIP AND THEY STATED THAT IT WAS NORMAL FOR FRONT WHEEL DRIVES TO DO SO. SO I CONTINUED TO DRIVE THIS CAR BUT ALWAYS HAVING TO BE ON ALERT WHEN DRIVING ON HIGHWAY IF CAR WAS GOING TO JERK OFF ROAD. THIS CAR HANDLES HORRIBLE! I DO NOT FEEL SAFE IN THIS VEHICLE AND DO NOT FEEL IF ANY CONTROL WAS LOST, THAT I WOULD BE ABLE TO REGAIN CONTROL DUE TO THIS. THE DEALERSHIP HAS DENIED THAT I HAVE EVER BROUGHT THIS UP, BUT WHEN MY BRAKES STARTED SQUEALING AROUND 7000.00 MILE I THEN BROUGHT IT UP AGAIN AND THEY TOLD ME I NEEDED A FRONT END ALIGNMENT AND NEW BRAKES! OK I JUST BOUGHT THE CAR... I TOLD THEM NO, HOW COULD THAT BE. WELL SINCE THEN MY CAR HAS HAD TO HAVE THE CYLANDER REPLACED AND THEY HAVE ADDRESSED THE JERKING WITH A FRONT END ALIGNMENT WHICH BY THE WAY DID NOT DO ANYTHING. IT STILL IS HARD TO CONTROL AND COULD ONLY DO 30 MILE AN HR IN SNOW BEFORE IT WOULD LOOSE CONTROL. I HAVE MORE COMPLAINTS AND HAVE ADDRESSED CHRYSLER TO NO AVAIL. THEY JUST TELL ME ITS THE MAKE OF THE CAR AND THAT MY BRAKES SQUEALING ARE BECAUSE ASBESTOS IS NO LONGER IN BRAKES. I TOLD THEM THAT I WAS NOT BORN YESTERDAY AND HAVE DRIVEN MORE CARS THAN THIS AND NEVER HAVE HAD THIS PROBLEM. THEY OFFERED ME AN EXTENDED WARRENTY AND STATED THAT WAS ALL ANYONE COULD DO . I AM A VERY UNHAPPY CUSTOMER AND BECASUE I AM IN A LEASE I CAN NOT GET OUT OF THIS CAR. ONLY WHEN IT CRASHES WILL ANYONE MAYBE DO ANYTHING ABOUT THIS. I AM SEEKING THE STATE ATTORNEY IN IDAHO TO SEE IF THEY CAN HELP RESOLVE THIS ISSUE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553967November 27, 2013
STEERING
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED AN ABNORMAL GRINDING SOUND. THE CONTACT INSPECTED THE ENGINE COMPARTMENT AND NOTICED THAT THE POWER STEERING FLUID WAS LOW. THE CONTACT ADDED POWER STEERING FLUID HOWEVER, THE FOLLOWING DAY THE CONTACT NOTICED THE POWER STEERING FLUID WAS LOW ONCE AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553762November 25, 2013
AIR BAGS
TL* THE CONTACT OWNS 2012 CHRYSLER 200. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CAUSE OF FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10553525November 23, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
PURCHASED VEHICLE ON NOV.1ST.2013. NOTICED WHEN TURNING OFF VEHICLE THERE IS A LOUD CLICKING SOUND ON FRONT RIGHT OF VEHICLE. HAD IT CHECKED BY A MECHANIC AND WAS INFORMED THAT THERE WAS A SENSOR MALFUNCTION NEAR THE TIMING COVER. WENT TO DEALERSHIP AND WAS TOLD THAT THIS WAS NORMAL FOR THIS MODEL AND MAKE OF VEHICLE. SOMEONE IS WRONG,EITHER THE MECHANIC OR THE DEALERSHIP. WHO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552492November 15, 2013
SERVICE BRAKES, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
THIS CHRYSLER 2012 200 STARTED TO HAVE BRAKE SQUEALING ISSUES AT ABOUT 7,000 MILES I WENT TO DEALERSHIP AND THEY TOLD ME THAT IT WAS PROBABLY JUST BEING BROKE IN SINCE I PURCHASED THIS CAR AT 200 MILES ON IT. THE PROBLEM CONTINUED AND NO ONE AT THE DEALERSHIP WOULD ADDRESS THIS PROBLEM. I THEN TOLD THEM THEY HAD TO DO SOMETHING ABOUT IT AND THEY THEN TOLD ME THAT THERE WAS NOT A FIX FOR THIS THAT CHRYSLER COULD NOT FIX THIS PROBLEM. AND THAT THEY THE DEALERSHIP DENNIS DILLON AND CHRYSLER HAD NO IDEA WHAT TO DO. I CONTINUED TO DRIVE MY CAR AND IN SEPTEMBER OF 2013 MY CAR'S CHECK ENGINE LIGHT CAME ON AND I TOOK INTO THE DEALER DENNIS DILLON AND WAS ADVISED THAT MY CYLANDER HEAD WAS GONE AND WOULD NEED REPAIRED. I WAS TOLD TO GO AHEAD AND DIVE MY CAR WHILE THE PARTS CAME IN. MY CAR WAS FIXED AND PICKED UP FROM DEALER THEN 1 DAY LATER MY CAR OVERHEATED ON INTERSTATE AND BROKE DOWN WAS THEN TOLD A CLAMP CAME OFF AND WAS THEN FIXED. SINCE THIS ISSUE MY CAR HAS NOT DRIVEN THE SAME. IT IS SLUGGISH . I ASKED THE DEALER ABOUT THE LEMON LAW AND WAS TOLD TO CONTACT CHRYSLER . I DID SO AND WAS TOLD BY CHRYSLER THAT THERE IS NOTHING ANYONE CAN DO. MY BRAKES STILL SQEAL VERY LOUDLY AND CHRYLSER TOLD ME THAT ITS BECASUE THEY REPLACED THE BRAKE PADS AND NO LONGER HAVE ASBESTOS' IN THEM. I THEN ADVISED THEM THAT I HAVE DRIVEN OTHER MODELS AND MAKES AND DID NOT HAVE THAT PROBLEM. THEY REFUSED TO BE OF ANY ASSISTANCE. MY STEERING IS ALSO AN ISSUE IN WHICH THE DEALERSHIP HAS SAID THAT IT NEEDED AN ALIGNMENT BUT SINCE THE CAR WAS ONLY A COUPLE HUNDRED MILES ON IT. IT HAS PULLED SEVERLY TO THE LEFT. THIS IS NOT ACCEPTABLE AND THIS CAR NEEDS TO FALL UNDER THE LEMON LAW AND BE DEALT WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549313October 24, 2013
STRUCTURE:BODY
. THERE ARE ABOUT 8 CARS AHEAD OF ME IN MY LANE AS WE WAIT FOR THE GREEN LIGHT. WHEN THE LIGHTS TURN GREEN I NOTE THAT MY LANE HASN'T MOVED AND THE BUSES ARE STEADY CHUGGING THROUGH THE INTERSECTION IN THE LEFT LANE I LOOK INTO MY REARVIEW MIRROR, I WAS THE LAST CAR IN LINE FOR THIS STOP AND I HADN'T EVEN GOTTEN MY FOOT OFF THE BRAKE AND ALL I COULD SEE WAS A BIG BLACK GRILL COMING TOWARD ME. I BRACED MY HANDS ON THE STEERING WHEEL AND SHOUTED PLEASE DON'T HIT ME' BEFORE I COULD FINISH THE SENTENCE BLAM!' FORTUNATELY THE CARS AHEAD OF ME WERE JUST STARTING TO MOVE FORWARD. MY HEAD SNAPPED SO HARD MY EARS WENT FULL. THE DASH MAT ON MY CAR CAME AT ME LIKE AN AIRBAG. MY PHONE IN THE FRONT CENTER CONSOLE FLEW FORWARD AND HIT THE SHIFT KNOB AND THE BACK POPPED OFF AND MUST HAVE SHAKEN THE BATTERY LOOSE. THE COFFEE IN MY LIDDED CUP SPEWED OUT THRU THE SMALL SIPPING HOLE ALL OVER THE CORNER OF MY LEATHER SEATS. I SAT STUNNED, TRYING TO ASSESS WHAT JUST HAPPENED. I KNEW THAT MY NECK AT THE BASE OF MY SKULL WAS BURNING, AS I REACHED TO PULL THE DASH MAT OFF OF ME I REALIZED MY RIGHT ARM HURT. I STILL HADN'T TAKEN MY FOOT OFF OF THE BRAKE AND I COULDN'T BELIEVE WHAT JUST HAPPENED. I HAVE BEEN REAR ENDED ...ALMOST $5000 WORTH OF REAR END DAMAGE, AND MEDICAL BILLS FOR WHIPLASH AND A BROKEN ELBOW! I AM BEING TOLD BY CHRYSLER THAT THERE IS AN ACTIVE HEAD RESTRAINT RECALL (THIS RESTRAINT COULD HAVE PREVENTED MY WHIPLASH). LOSS OF WORK, AND MEDICAL COSTS, HAD TO HIRE AN ATTNY. AGAINST THE OTHER DRIVER, STILL TRYING TO RECOVER MY FINANCIAL LOSSES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10549238October 23, 2013
SERVICE BRAKES, WHEELS
WHEN BACKING UP FROM A PARKING PLACE THE FIRST TIME IT HAPPENED IN THE LATTER PART OF APRIL 2013, WE HEARD THIS LOUD SCREECHING NOISE COMING FROM WHAT WE THOUGHT TO BE THE FRONT WHEELS . I THEN TOOK THE CAR TO THE DEALERSHIP TOLD THE SERVICE PERSON ABOUT IT, HE THEN SAID ALL CARS HAVE BEEN DOING IT BECAUSE OF THE DUST STORMS IN THE AREA . THE NOISE HAS BEEN GETTING LOUDER AND LOUDER IT'S EMBARRASSING ANY MORE TO BACK UP ! WHO WOULD THINK SUCH A NICE AND BEAUTIFUL CAR WOULD BE EMITTING SUCH A TERRIBLE NOISE. EVEN MY ELDERLY DAD HAS NOTICED IT EVERY TIME I PICK HIM UP AND HE SAID WHAT A SHAME IT IS THAT THIS CAR MAKES THAT HORRIFIC SOUND . ON 10-22-13 I REPORTED THIS PROBLEM AGAIN OUR CAR DEALERSHIP AND ASKED THEM TO START A CASE ABOUT IT AND I'D REPORT IT TO NHTSA. THE SERVICE MANAGER AGREES WITH ME AND STATED THERE IS A PROBLEM WITH THE CHRYSLER 200 CARS AND THAT CHRYSLER CORP, REFUSES TO ADMIT THERE IS PROBLEM WITH THESE CARS! DON"T BUY THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548582October 20, 2013
ENGINE
MY CAR STALLED ON ME ABOUT 3 TIMES IN AUGUST. TWICE WHILE DRIVING AT A LOW SPEED AND ONCE WHILE PARKED. I TOOK IT CHRYSLER AND THEY SAID THEY DIDN'T FIND ANYTHING. IT HAPPENED AGAIN IN SEPTEMBER SO I BROUGHT THE VEHICLE BACK TO CHRYSTAL AND WAS ONCE AGAIN TOLD THEY COULD FIND NOTHING. AFTER THAT WHILE DRIVING ON THE HIGHWAY AT ABOUT 40MPH THE CAR STARTED TO LOSE POWER AND TRACTION CONTROL, EMERGENCY BRAKE AND ABS LIGHT LIT UP AND THE SPEEDOMETER JUST WAVED BACK N FORTH. IT FELT LIKE IT WAS STALLING AND LUCKILY I WAS ABLE TO PULL OVER. I TOOK IT BACK TO CHRYSLER AND TOLD THEM ITS VERY DANGEROUS AND I CAN'T DRIVE THE CAR LIKE THAT. THEY THEN CALLED ME SAYING THEY FOUND A LOOSE BATTERY TERMINAL AND TO SEE IF THAT HELPED. NO IT DIDN'T. WHILE DRIVING ON A HIGHWAY AGAIN THE CAR STARTED TO LOSE POWER AND THEN STOPPED BUT DID NOT STALL. WHEN I STEPPED ON THE GAS IT MAD A NOISE BUT DID NOT MOVE. I HAD TO SHUT IT OFF AND RESTART IT. I WILL GOING BACK TO CHRYSLER FOR THE FOURTH TIME TO SEE IF THEY WILL FIX THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548425October 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED TWO WEEKS SPORADICALLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547623October 11, 2013
SERVICE BRAKES
VEHICLE PURCHASE FROM ENTERPRISE CAR SALE, MAY 3,2013. MILEAGE 30926. IMMEDIATELY I STARTED HAVING PROBLEMS WITH LOUD CLICKING SOUND IN FRONT TIRES AND LOUD SQUEALING ON BACKUP. ENTERPRISE AGREED TO FIX THE PROBLEM ONCE IDENTIFIED. THE INSPECTION TO TIRES AND BRAKES WAS DONE AND DEALERSHIP STATED THEY COULD NOT GET VEHICLE TO REPLICATE THE NOISE (LOL) . 2ND TRIP TO DEALERSHIP. SAME COMPLAINT. ANSWER- COULD NOT GET VEHICLE TO DUPLICATE NOISE. "YOU MUST BE KIDDING ME. IF I CAN HEAR IT I KNOW YOU CAN HEAR IT. SO, MY SUGGESTION WAS TO ROLL DOWN THE WINDOWS, TURN OFF THE AIR CONDITIONER / RADIO...YOU CANT MISS IT. WELL, THE FRONT TIRES WERE REPLACED BECAUSE IT WAS STATED THAT THEY WERE 1/8 INCH TO LARGE.BUT NOTHING DONE TO THE BRAKES. THERE WAS STILL PLENTY PADDING . 3RD TRIP TO DEALERSHIP. BRAKES ARE NOW SCREAMING AT ME! THE PADS WERE REPLACED WITH DIFFERENT MATERIAL. FROM CERAMIC TO METALLIC PADS.. TWO MONTHS HAVE GONE BY AND GUESS WHAT? THE NOISE IS BACK!!!!. IM NO GENIUS AND DEFINITELY NOT A MECHANIC, BUT IF YOU KEEP DOING THE SAME THING YOU WILL GET THE SAME RESULTS. HOW MANY TIMES DOES IT TAKE TO REALIZE THAT SOMETHING ELSE IS WRONG? THE QUESTION IS....WHAT ? I HAVE READ "SEVERAL COMPLAINTS FROM DIFFERENT OWNERS WITH THE SAME ISSUE. SO I KNOW THERE IS SOMETHING WRONG . HOW MANY COMPLAINTS DOES IT REQUIRE BEFORE AN INVESTIGATION TAKES PLACE AND A RECALL IS ISSUED BECAUSE SOMETHING IS WRONG HERE?. I REGRET NOT DOING THE RESEARCH ON THIS CAR BECAUSE I KNOW FOR SURE THAT I WOULD NOT HAVE PURCHASED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547549October 10, 2013
SERVICE BRAKES
EVERY TIME YOU REVERSE BACK-UP THE CAR YOU WILL HEAR A LOUD PIERCING HORRENDOUS AND ANNOYING SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547123October 7, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE HEADLIGHTS ONLY ILLUMINATED THE ROAD PARTIALLY, AS IF THERE WAS A SHADE OVER THE LIGHT. THE CONTACT ACTIVATED THE HIGH BEAMS IN ORDER FOR THE FULL LIGHT TO ILLUMINATE THE ROADWAY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CONTACT WAS INFORMED THAT THE LIGHTS WERE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544937September 23, 2013
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
I HAVE MADE SEVERAL COMPLAINTS TO CHRYSLER REGARDING THE VEHICLE NOT ACCELERATING WHEN IT SHOULD AND NOT GOING OVER 35MPH AT TIMES. WHEN THE VEHICLE WON'T ACCELERATE THE 6 SPEED DOES NOT WORK EITHER. CHRYSLER RESET THE COMPUTER AND THIS WORKED AS A FIX FOR ROUGHLY 2 DAYS UNTIL IT HAPPENED AGAIN. THE VEHICLE ALSO JUMPS FORWARD WHEN BRAKING AND SEEMS TO BE JUMPING VERY HARD THROUGH THE GEARS, CHRYSLER HAS RESPONDED EVERY TIME THAT THEY CANNOT DUPLICATE THE PROBLEM AND TO BRING IT BACK WHEN IT HAPPENS AGAIN. TODAY I WAS DRIVING TO WORK AND AGAIN THE CAR WAS JUMPING WHEN I WAS BRAKING. THE CAR IN FRONT OF ME BRAKED HARD AND UNEXPECTEDLY THEREFORE I HAD TO AS WELL. MY CAR DID NOT STOP! ALTHOUGH THE BRAKE PEDAL WAS PUSHED AS HARD AS I COULD THE CAR JUMPED AT LEAST 6 TIMES AND MADE A HORRIBLE GRINDING NOISE BEFORE I FINALLY WAS ABLE TO GET IT TO STOP BEFORE REAR ENDING THE CAR IN FRONT OF ME. I DID MAKE IT IN TO WORK HOWEVER, THE CAR DID NOT MAKE ANY IMPROVEMENTS AFTER THIS, NOW EVERY TIME I TRY TO STOP THE CAR JUMPS FORWARD. THIS CAR IS GOING TO GET ME, MY KIDS OR SOMEONE ELSE SERIOUSLY INJURED AND CHRYSLER HAS NO SENSE OF URGENCY TO SEEM TO GET IT FIXED. FROM WHAT I HAVE READ IT IS NOT ONLY MY CAR THAT IS HAVING THE SAME PROBLEM. ADD IT TO THE LISTS OF RECALLS PLEASE!!!!! ALSO WHEN I AM DRIVING AND THIS HAPPENS DAILY THE CAR JERKS VERY HARD BETWEEN 1ST AND 2ND GEAR, THIS LITERALLY CAUSES THE CAR TO AND FEELS LIKE IT MAY STALL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544049September 17, 2013
STEERING, ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS, ELECTRICAL SYSTEM:WIRING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NO POWER STEERING FLUID IN THE VEHICLE. THE VEHICLE WAS REPLENISHED WITH POWER STEERING FLUID BUT THE FAILURE RECURRED. THE ALSO CONTACT STATED THAT THE POWER STEERING HOSE EXPLODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,047. THE CONSUMER STATED THERE WERE NUMEROUS PROBLEMS WITH THE VEHICLE, SUCH AS A COOLANT LEAK, OIL LEAK, AIR CONDITION, THE CD PLAYER DID NOT WORK, THE POWER STEERING HOSE BURST, THE WIRE HARNESS, THE TRANSMISSION WAS REPLACED, THE ENGINE WAS NOISY AND THE SEAT BELT ON THE PASSENGER SIDE WAS NOT PROPERLY INSTALLED. THE VEHICLE CUT OFF SEVERAL TIMES. UPDATED 10/31/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542940September 10, 2013
ENGINE, STEERING, SERVICE BRAKES, VEHICLE SPEED CONTROL
IN TRAFFIC, STEERING WHEEL TIGHTENED UP AND ALL INTERIOR LIGHTS WERE OFF. TRIED TO BRAKE BUT NO RESPONSE, SHIFTED INTO NEUTRAL RESTARTED THE CAR AND IT TURNED BACK ON. SEEMED TO MESS UP THE SHIFTER A LITTLE IN THE PROCESS, AS WELL AS ALMOST HITTING THE CAR IN FRONT OF ME. PROBABLY GOING ABOUT 10-15 MPH, AND I WAS LUCKY TO THROW THE CAR IN NEUTRAL AND RESTART OTHERWISE I WOULD OF FLOATED INTO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536966August 23, 2013
SERVICE BRAKES, SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE FRONT END EXHIBITED A LOUD METALLIC NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE DRIVER'S SIDE FRONT WHEEL BEARING. IN ADDITION, THE ABS SYSTEM WAS FAULTY. THE DEALER DISCONNECTED THE ABS SYSTEM. THE DRIVER'S SIDE FRONT WHEEL BEARING WAS NOT REPAIRED. THE CONTACT ALSO WANTED TO ADD THAT THE WATER PUMP WAS REPLACED DUE TO LOUD NOISES THAT WERE EMITTED WHILE DRIVING. THE FAILURE MILEAGE WAS 17,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535013August 12, 2013
POWER TRAIN
ENTERING THE ON-RAMP OF A 65 MPH HIGHWAY, AT THE HOV LANE (SO THE LEFT MOST LANE), THE CAR WOULDN'T ACCELERATE AND STARTED TO DECLINE IN SPEED. I WAS ALMOST REAR ENDED SEVERAL TIMES. I HAD TO CUT ACROSS 4 LANES OF TRAFFIC TO EXIT. I CALLED THE DEALERSHIP AND TOLD THEM THIS HAD HAPPENED BEFORE, BUT AT THAT TIME THEY COULDN'T RECREATE THE CODE, AND THAT THEY TOLD ME TO BRING IT IN IF IT HAPPENED AGAIN. I TOOK THE CAR IN, THEY GOT THE CODE, AND STATED MY CAR THINKS IT'S OVERHEATING, SO IT'S SHUTTING ITSELF DOWN. I TOLD THEM THAT WASN'T POSSIBLE SINCE I HADN'T DRIVEN THE CAR IN 2 DAYS AND THE DISTANCE FROM MY HOUSE TO THE ON-RAMP WAS PROBABLY LESS THAN A MILE. THE GUY THEN TOLD ME THAT IF I STARTED IT UP, AND THE PROBLEM SEEMED TO BE BETTER I COULD TAKE IT SINCE IT WAS A SATURDAY AND THE ONLY SERVICE TECHS THEY HAD COULD ONLY PERFORM OIL CHANGES. I DROVE IT TO MY FRIEND'S HOUSE ABOUT 2 MILES AWAY AND LEFT IT. UNFORTUNATELY I HAD TO DRIVE HOME, AND TO/FROM WORK TODAY. I CALLED THE DEALER FROM WORK, AND SCHEDULED TO DROP IT OFF THE NEXT MORNING SINCE THAT WAS THEIR NEXT AVAILABILITY. THE GUY SAID HE'LL HAVE TO KEEP IT UNTIL THE PROBLEM HAPPENS AGAIN. I STATED THAT WOULD BE INCONVENIENT SINCE THEY DON'T DO LOANER CARS, AND THE LAST TIME THE PROBLEM HAPPENED WAS ABOUT 3K MILES AGO. HOPEFULLY HE CAN FIX IT BASED OFF OF THE CODE THEY PULLED A FEW DAYS AGO. THIS STINKS! THE REASON I BOUGHT A BRAND NEW CAR WAS FOR RELIABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535009August 12, 2013
POWER TRAIN
LEAVING MY OFFICE, IN TRAFFIC, THE CAR WOULD NOT ACCELERATE. THE MAX SPEED IT WOULD GO TO WAS ONLY 40 MPH, BUT THE RPM'S WERE HIGH. BY THE TIME I GOT IT TO THE DEALERSHIP (ABOUT 20 MINUTES LATER), THE PROBLEM HAD CORRECTED ITSELF. THE DEALERSHIP WAS UNABLE TO PULL THE CODE, SO THEY TOLD ME TO COME BACK IF IT HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525579July 18, 2013
EXTERIOR LIGHTING
SINCE NEW, THIS VEHICLE HAS POOR LOW BEAM HEADLIGHTS, THAT SEEM TO BE DIRECTED DOWNWARD, MAKING NIGHT DRIVING OVER 50 MPH HAZARDOUS. AT TIMES, I MUST RELY ON THE HEADLIGHTS OF OTHER CARS TO SEE THE ROAD AHEAD. AFTER OWNING THIS CAR ONE YEAR, I CAN'T ACCEPT THIS ANY LONGER. THE DEALER AT FIRST SAID THEY COULD NOT BE ADJUSTED, BUT IS NOW WILLING TO CHECK THEM AT A FUTURE APPOINTMENT. I FOUND ADJUSTMENTS ABOVE EACH HEADLIGHT, ENGRAVED "UP AND DOWN." A SPECIAL TOOL IS NEEDED TO PERFORM THIS ADJUSTMENT. I FEEL THAT CHRYSLER NEEDS TO BE MADE AWARE OF THIS PROBLEM IN THEIR VEHICLES. I HAVE REPORTED IT TO THEIR CUSTOMER SERVICE AS CASE # [XXX]. I HAVE OWNED OVER TWENTY CARS AND THIS IS THE ONLY ONE WITH POOR LOW BEAMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525017July 15, 2013
FUEL/PROPULSION SYSTEM
4 CYLINDER 2.7L ENGINE CITY GAS MILEAGE IS ONLY 13.5 MPG. MY 2012 DODGE GRAND CARAVAN WITH A 3.6L V-6 GETS 15 MPG. THE 200 SHOULD BE GETTING AT LEAST 18-20 MPG. MY 2010 TOYOTA COROLLA GETS 23 MPG WITH THE SAME TYPE OF CITY DRIVING. THERE ARE PEOPLE COMPLAINING ALL OVER THE WEB ABOUT THE EXCESSIVE FUEL CONSUMPTION PROBLEM. CHRYSLER SHOULD FIX THE PROBLEM AND DO A RECALL. MINIMUM THEY SHOULD INSTALL AN ECO MODE BUTTON TO BRING THE MPG UP TO THE ADVERTISED MPG. THE TRANSMISSION SHIFT POINTS SHOULD BE LOWERED SO THE ENGINE DOES NOT REV TO 3000 RPMS ON EVERY SHIFT. IT IS RIDICULOUS THAT THE V6 VERSION GETS BETTER MPG. IMAGINE ALL THE PEOPLE THAT CHOSE TO GO WITH THE 4 CYLINDER TO SAVE ON GAS. CHRYSLER KNOWS THIS PROBLEM AND SHOULD HAVE ELIMINATED THE 4 CYLINDER OPTION ALTOGETHER BUT CHOSE TO OFFER IT SO SALES WOULD NOT GO DOWN FOR NOT OFFERING A 4 CYLINDER OPTION. CHRYSLER SHOULD BE PENALIZED FOR THIS, NOT THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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