Chevrolet Trax Complaints (2017)

114 consumer complaints on file.

#11519347April 27, 2023
VISIBILITY/WIPER
Sun roof unexpectedly shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518733April 24, 2023
POWER TRAIN
Are the super boost on my vehicle is not working and I have took in it to the shop and got a Netflix and they say the boost is brand new, but the valves were exchanged out and still having check engine light stating it’s the boost in the vehicle when going above 60 it loses power and is not accelerate higher
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515000April 2, 2023
ENGINE
The pcv valve is damaged sucking the out right out my engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511876March 14, 2023
ENGINE
Because of the recall I believe my 2017 Chevy trax has had more wear and tear than normal It's makes it harder to drive the freeway my breaks are going out quicker than normal and there's a screeching sound coming from beneath my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500871January 9, 2023
ENGINE
12/30/2022 - Check engine light came on. Vehicle struggled to accelerate. No openings available at the mechanics due to holiday. This vehicle is being used for business and travels frequently. 01/03/2023 - Mechanic diagnosed during my scheduled oil change. Check engine light - PO299 popped up (lack of power to turbo charge) check all vacuum lines and clamps all good. If check engine light comes on recommend taking to dealer. 01/05/2023 - Check engine light and StabiliTrax light came on, vehicle wobbled/shook a lot while driving at an intersection. I attempted to drive safely in traffic as the car shook. Returned to the mechanic and it was diagnosed. Valve cover removed and replaced. 01/08/2023 - Check engine light came on while I was getting ready for a long trip. I pulled my car on the side of the road and called for a ride. At the end of the day, I picked up my car and safely drove home on Sunday evening. 01/09/2023 - Contacted Chevrolet dealer (175 Wiwoole St, Hilo, HI 96720) direct. The next diagnostic testing available is two months out: 03/06/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497129December 12, 2022
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
2017 Chevrolet Trax mileage 35,703 November 20, 2022 ( second incident)while driving 50 mph on a highway, I lost power steering, acceleration, and dashboard instruments( speedometer & tach) failed. Dashboard message advised of loss of power steering. I was able to drive about one mile before I could safely pull to the side of the road and after stopping the issue resolved itself but check engine light came on but turned off within a 24 hour period. Later found out my son had experienced the same issue with my car one month earlier. December 6 th- Took it to dealer who could not replicate the problem and was unable to provide explanation or solution. This was a frightening safety issue- luckily there was not a lot of traffic when the problem occurred. I am very concerned about driving this car and having this happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482862September 4, 2022
STEERING
When attempting to make a right turn, the steering wheel will only go so far (it feels stuck) unless pulled hard to the right. After making the right turn, the steering wheel and does not automatically go back as it ahould. This issue has only started within the last week or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475099July 21, 2022
POWER TRAIN
My car is continuously stuttering while driving on the highway and on neighborhood roads/when at the light. I have attempted to get help and am told that it is the turbocharge and that the turbocharge consistently goes out on the vehicle that I own (2017 chevy trax). I do not understand why I can't get it fixed if they are saying they know what it is and that it is something that is happening so often that they know about it. I live in a city and people are always driving too close and too fast. I do not want to die in this car because my turbocharge goes out while I'm on the highway and I can't maneuver fast enough. This has been going on for several months now and no one is able or willing to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474325July 17, 2022
VEHICLE SPEED CONTROL
Traveling about 25 mph I took my foot off the accelerator and tried to slow down but the gas pedal was stuck and the brakes were very hard to stop I actually had to throw it in neutral to make it come to a stop our thoughts were gas pedal was still at accelerating when I wanted to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474121July 15, 2022
ELECTRICAL SYSTEM
I bought this car from carvana in late July 2020not knowing that the car had an electrical problem. The check engine light came on in September 2020. I bought the car in and i was told a ground needed to be replaced. I got the car fixed and the check engine light ended up turning off. I ended up getting into a car accident in October 2020 because the car was still giving trouble. After getting the car fixed from the accident the check engine light has not come off no matter what repairs are done on the car.the car has been in the shop ever since and carvana won’t take the car back. I have all the documentation (invoices and police reports and insurance claims) since getting the car.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11457669March 21, 2022
ENGINE
The contact owns a 2017 Chevrolet Trax. The contact stated while driving 30 MPH, he noticed smoke coming from under the hood. There was no warning light illuminated. The contact pulled over and the vehicle was towed to a dealer to be diagnosed. The contact was notified of an oil leak in the engine compartment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449388January 29, 2022
UNKNOWN OR OTHER
This is the second vehicle which has the same problem, NO HEAT, we check the anti-freeze and it is just fine. All the internal heat controls are working just fine. The vehicle does not overheat and works just fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448324January 21, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Driving in cold weather...the car just completely had no power when pressing gas pedal...seems line fuel system froze or turbo freeze.....Car then shut off with No check engine light...no warning light!! Started right back up and still had no acceleration.....very upset with this vehicle and no recalls.....Ive seen many post's with this same issue!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436380October 12, 2021
STEERING
The contact's wife owns a 2017 Chevrolet Trax. The contact stated when attempting to make a left or right turn when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact mentioned that as the failure progresses an abnormal noise was heard when the failure occurs. The contact took the vehicle to a local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 25,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432057September 7, 2021
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Keep getting service stabilitrak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422765June 29, 2021
ELECTRICAL SYSTEM
Multiple warning lights came on. Check engine, stabilatrak among others. Car got hard to steer and lost power. Very dangerous while driving on a highway. Pulled into a local repair shop because vehicle was unsafe to drive. They ran a diagnostic test and couldn't find anything. They said take it to a dealer. Barely Made it to the dealer. Left car. They said it was fixed. Happened again within a week. Took it back. They had the car for about 4 weeks. They fixed it. Ran fine until Sunday June 27 and did the same thing. Got it home. Had to drive very slow. It is now at the dealer again. This seems to be a problem with this vehicle as seen by researching the symptoms. The fact that it is so dangerous should make this a recall,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419728June 5, 2021
STEERING, SUSPENSION, ENGINE
Tires, suspension, water pump, water pump belt, thermostat alignment very often change tires because of alignment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414463April 29, 2021
UNKNOWN OR OTHER
THE CAR WAS ABLE TO BE DRIVEN WITHOUT THE KEY IN CLOSE PROXIMITY. ONE INCIDENT HAPPEND AND THE KEY WAS LEFT IN A FRIENDS CAR. I WAS ABLE TO DRIVE THE CAR TO MY NEXT LOCATION AND ONLY NOTICED WHEN I WENT TO START THE CAR UP AGAIN. THE SECOND INCIDENT HAPPEND AFTER SOMEONE ELSE USED MY CAR. I FOUND THE KEY AT HOME AND HAD TO TAKE THE KEY TO THE CAR TO BE RETRIEVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407562April 12, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I DROVE MY TRAX YESTERDAY WITH NO PROBLEMS WHATSOEVER, THIS MORNING I GET INTO MY VEHICLE AT HOME, START THE CAR AND WITHIN TWO MINUTES, ITS FULL OF SMOKE COMING FROM UNDER THE HOOD, THE ENGINE LIGHT COMES ON AND THE FRONT OF THE TRAX STARTS MAKING HORRIBLE NOISES AND SHAKING. I TURN THE CAR OFF AND LET IT SIT FOR A FEW MINUTES, TRY TO START IT UP AGAIN AND IT WILL NOT TURN OVER. THERE ARE NO FLUIDS ON THE GROUND, NO WIRING THAT I COULD SEE UNDONE, NOT SURE ON WHAT THE PROBLEM IS. I DO HAVE IT BEING TOWED TO A CERTIFIED DEALERSHIP TO GET IT LOOKED AT AND PRAYING FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399163March 4, 2021
ENGINE, STEERING
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE POWER STEERING REGAINED FUNCTIONALITY AND THE CHECK ENGINE WARNING ILLUMINATED AND THEN WENT AWAY. THE FAILURE RECURRED ONCE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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