Chevrolet Trax Complaints (2020)

98 consumer complaints on file.

#11711404January 16, 2026
VEHICLE SPEED CONTROL
Driving on a main road on news year eve on my way home from work in a snow storm, my vehicle decides to only drive 9mph or less indicating that it has gone into limp mode. Unable to go up hills of any incline caused panic from the drivers around me. Luckily I was able to pull into a parking lot and sit and call for help. My vehicle was showing a code for the accelerator pedal position sensor indicating an issue with the voltage difference between the APP and the Throttle position sensor. The computer was able to be reset and my car then drove fine but the next day, it did it again. And without the scanner being plugged in the entire time, My car was not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708570January 3, 2026
FUEL/PROPULSION SYSTEM
It wouldn't pass smog due to an air/fuel intake. Coded every time. This caused it to go into " low engine power" after the mechanic looked at it, he said the oil had gotten into the manifold, the tubes and the turbo which apparently is a design flaw, and now my turbo is on its last leg. which is going to cost thousands. I am told it will do the same thing after a a year or so and will have to repeat this process. I can't pass smog. There is too much air coming out, and you can't block the airflow. So basically, I will have to replace the turbo, and the manifold, we already put in an oil tank to divert it. If I had known this was going to happen, I wouldn't have purchased this vehicle. I need to travel and now I do not feel safe in this car. This issue should be on the recall list to repair for those unsuspecting customers. I am in the hole for the repairs that need to be done currently as well as 3 more years of paying this off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705494December 17, 2025
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705042December 15, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic which breaks in cold weather.q
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702206December 1, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to get it checked yet. There was a warning light eventually. After a couple of times, I pushed on the accelerator once I realized the parking brake was on. I turned it off. It was only when I noticed it was a bit jankey when attempting to reverse is when i noticed it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700565November 20, 2025
ENGINE AND ENGINE COOLING
The contact owned a 2020 Chevrolet TRAX. The contact stated that since the vehicle was purchased, the engine had been failing. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the vehicle. No warning lights were illuminated. The contact stated that on a separate occasion, the engine overheated. The engine temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the vehicle remained at the dealer unrepaired. Most recently, the vehicle was repossessed. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699695November 16, 2025
UNKNOWN OR OTHER
My display screen that shows the speed, odometer intermittently stops working, preventing me from seeing anything on the screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697049November 2, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697068November 2, 2025
SERVICE BRAKES
Breaks lock down when driving. Had multiple things replaced and it still does it. Said they don’t know what could be still causing the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685876September 9, 2025
ELECTRICAL SYSTEM, SUSPENSION
The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. The dealer replaced the lower control arm, and the vehicle was repaired. Additionally, the contact stated that the A/C system was inoperable, and the infotainment system screen was significantly hot and turned off intermittently while driving. The vehicle was taken to an independent mechanic, where the A/C system motor was replaced; however, the failure persisted. The contact was advised that the A/C system motor was not the cause of the failure, and the contact was referred to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684633September 2, 2025
ENGINE
At 20,000 miles I was doing 70 which was the speed limit the engine light came on and flashed and put itself into limp mode it acted fine once the car was turned off and back on the dealer hooked a scanner up and said nothing but the electronic port was wrong which the charging port wouldn’t work half the time. At 149000 miles the water pump went out as soon as I paid it off due to Chevy dealer avoiding warranty work causing it to over heat and blow a head gasket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681572August 19, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditioner on. The car gets no power at all. Just to go 30 mph, you have to go all the way up to almost 5 RPMs. The only way to cancel this out is to pull over, turn the car off and than back on (with no AC on). All summer long it has been doing this… possibly a transmission issue. I’ve personally only owned the vehicle for 2 yrs and the year of the car is a 2020, so there’s no reason it should be doing this. There is no exact date. It happens all the time, so I’ll just put the beginning of the spring
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679691August 10, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the traffic light on and 7/26/25 and had it towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677872August 1, 2025
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677389July 30, 2025
ENGINE
Turbo has failed twice causing loss of power and it is EXTREMELY dangerous on highway. As it takes considerable amount of time to reach highway speeds. And the risk for getting in an accident is VERY high. There shouldn't be a turbo replacement every 4 months. Considering each replacement at the dealership ~ $2000. I find it hard to fathom how the 2017-2018 Chevrolet Trax get special coverage up to 120,000 mi. for failed turbo chargers yet I have the same scenario for a 2020 Trax. But EVERYTHING is out of my pocket . I have a [XXX] son and would prefer not to tell his mom we were rear ended due to a sudden lose of power in a vehicle that is becoming completely unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674169July 17, 2025
FUEL/PROPULSION SYSTEM
Canister purge valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668214June 20, 2025
SERVICE BRAKES
I got a code for the electronic brake control module, and my front brakes kept locking up. took it to the dealership and they kept telling me that it’s fine. My safety was put at risk when I was going 60 down the interstate and the brakes locked up. The service stabilitrak light came on too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663611May 29, 2025
ENGINE
When driving my car around a 15 mile drive my car displays a Engine Overheating - Idle Engine message on my dash display and I go straight home to inspect the car and notice as shown in the photo I took the cap slowly after the car cooled down and I refilled it with antifreeze and close it and the hose/cable for the antifreeze was squeezing in antifreeze normally it would be out and took it for a little drive and someone from the outside of the car too see for any leaks it wasn’t leaking visibly it seems to be internal or a thermostat issue when driving for 5 minutes almost all of my antifreeze was drained this can be a safety issue especially if I kept driving as the engine would most likely stop to prevent engine could be especially harmful if I was on the turnpike or expressway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661844May 19, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Chevrolet Trax. The contact stated that while operating the vehicle, the instrument cluster display screen intermittently malfunctioned, displaying either a black or snowy screen. During the failure, the driver was unable the view the speedometer and the gear selector information. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was not yet contacted regarding the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656002April 22, 2025
VISIBILITY/WIPER
On Oct 08, 2024 Milan Tire and Brake replace wiper motor part. Since then the wiper motor part only works for about 2 months . They replace it going on 3 times . Just went out yesterday again. On January 29, 2025 Milan tire and brake and Brake replace wiper transmission .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Trax