Chevrolet Traverse Complaints (2014)

548 consumer complaints on file.

#11550420October 17, 2023
ELECTRICAL SYSTEM, ENGINE
2014 Chevy Traverse - stalls while driving very abruptly. Reduce engine power and service stablitrak comes on. Then traction control warning lights flash. Very very dangerous. Happen while driving car begins to shake violently and recently stalled in middle of busy intersection. No way this should not be recalled it's definitely a known issue. Unable to restart the vehicle. The vehicle was towed to an independent mechanic however, the mechanic was unable to provide a cause for the failure. Towed to Chevy Dealership in Lancaster NY - Basil quoted $4k+ for repair to engine control relay and timing chain. If there is recall on this we will keep and get fixed if not will need to pass and look at other vehicles. Everything starts to go after warranty dates are up or after you hit a certain mileage. We have always purchased GM vehicles my father is GM retiree. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550442October 17, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact still have not gotten any communication for this recall to get fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549540October 12, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549676October 12, 2023
AIR BAGS
I have been to two dealerships and there is no remedy for this recall. I asked to have the airbag on the driver side deactivated but was told that this was not possible " legally" because it would put the dealership at risk for liability. Well, GM is at risk for liability if I'm in a crash where this airbag might deploy. Can I have this airbag deactivated while I wait for a remedy? What are my options?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549331October 11, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549398October 11, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that they were instructed to not drive the vehicle until repairs are made. However, nor repair date or repair parts are available yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548447October 5, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548283October 4, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548123October 4, 2023
AIR BAGS
Recall is for the airbag and shows no remedy. Dealer has not provided a fix for this recall and is unwilling to repurchase the vehicle at a fair market value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548132October 4, 2023
AIR BAGS, SEATS, UNKNOWN OR OTHER
I took it in to have the recall fixed, they told me they couldn't fix it, that I should not drive it, do not let a passenger ride in the front, they are having an issue they haven't encounterd with the other traversese he contacted somone to find out what to do and as soon as they get a letter he will let me know. I asked if it was safe to drive the look on his face was absolutely not, to just park it, and borrow or rent one, I do not have the money to do this, he said that I should be very very careful not to do anything to set off the airbag and only drive it if there is no other option, I made it clear there was not. I have had 5 close calls that could have set it off a few,inches were how close it was the last one someone almost hit me . I have a daughter I have to take to and from school the busses don't come out where we live. I just want it fixed,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547990October 3, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547705October 2, 2023
AIR BAGS
To Whom It May Concern: I received a letter from [XXX] the Vice President of Global Product Safety and Systems of Chevrolet General Motors in June 2023 concerning a safety recall: N232404980 From the letter I received: "General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2014 model year Chevrolet Traverse vehicles. As a result, GM is conducting a safety recall." However, parts to repair my vehicle are not currently available. It is now October 2, 2023. When I called the Customer Service number provided I was directed to Platinum Chevrolet in Santa Rosa to make an appointment to remedy this situation. I was told they still do not have the parts available for the front-driver airbag inflator. I am very concerned about this because I use this vehicle to transport myself and family to and from work and school. In the safety recall letter I received it also states: "In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may results in inflator rupture deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants." Please let me know how I can get this situation resolved. I need to use this vehicle to provide for my family but I do not want to die from driving a car that I am paying for. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547615October 1, 2023
AIR BAGS
This car was flagged with a recall back in may and it still hasn't been addressed. The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546068September 22, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact stated that when the vehicle was started, the air bag warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirm part not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545848September 21, 2023
ENGINE, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2014 Chevrolet Traverse. The contact stated that while driving at 75 MPH, The contact smelled fumes and the vehicle had turned off independently. When the vehicle turned off the steering became firm. The traction and service engine warning light was illuminated. The vehicle was towed back home. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was a faulty front and back valve, relay switch throttle and ignition switch. The vehicle had been repaired. The manufacturer was made aware of the failure and told the contact to make a complaint. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545454September 19, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544721September 15, 2023
AIR BAGS
I received a recall notice back in June about a problem with my car's airbag inflator. To this date I still haven't heard from GM or anyone else about getting this potential deadly problem fixed. They indicated that the part to fix the issue isn't available. How can that be?! They issue a recall but don't have the part even months later?! I'm worried about this issue as, according to their own letter, that if the airbag deploys I can possibly be injured or killed! Why don't they have the part?! When am I going to be able to get this issue rectified? I do a lot of driving & on major highways & places where there are many careless dangerous drivers & chances of animals crossing the roadways. GM is putting my life at risk more by not having their safety features be safe! They may be the ones to cause a death. That is simply by not having their safety devices in proper working order & not having the part to correct the device so that this issue can be promptly taken care of! Please let me know asap what can be done so I can get this issue fixed & be safe driving my car without at least this defect to worry about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544740September 15, 2023
AIR BAGS
in may 2023 gm announced a defective airbag and then sent a letter in june 2023. however, i still am unable to obtain the recall replacement for the defective airbag at the dealer. as a result i have been unable to use my car, including having to rent an suv for our annual family vacation in july 2023 which cost nearly $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544510September 14, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544121September 12, 2023
AIR BAGS
The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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