Chevrolet Traverse Complaints (2015)

314 consumer complaints on file.

#11528849June 26, 2023
AIR BAGS
Takata Recall. The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528580June 23, 2023
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
Hello, there is a recall on my vehicle and the parts are not available to replace the part. This is my only vehicle and right now I am not able to drive my vehicle because of this recall. Please Advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526938June 14, 2023
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
The contact owns a 2015 Chevrolet Traverse. The contact stated while driving approximately 65 MPH, the vehicle started to vibrate, and the contact heard an abnormal popping sound coming from the engine compartment. The contact stated that the vehicle lost motive power. The contact stated that an audible beep was heard, and the air bag, steering, and check engine warning lights were illuminated. Additionally, the contact stated that the instrument panel was flashing off and on. The contact stated that the failure recurred several times. The contact stated that the air bag cover on the driver’s side had separated from the roof and that the air bag light remained on constantly. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the air bag needed to be replaced. Additionally, the dealer was unable to duplicate the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525819June 7, 2023
AIR BAGS
Takata recall. The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522649May 18, 2023
AIR BAGS
The service airbag light comes on often. The connection for the airbag equipment under both the driver and passenger seats has had to be re-wired 3 times. Tech stated that the connection has failed, and they spliced the wires together. This continues to happen when the seat is moved. Moving the wire harness causes the service light to go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521915May 14, 2023
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION, AIR BAGS
When driving during rain, the ABS light came on due to wet conditions and reduced my driving speed ability, and created difficulty for traffic and for my family on the highway. This of which made me have to pull off to the side of the road and try to travel 40 minutes to a safe destination at a very slow speed while my vehicle was difficult to drive. Once parked overnight at a hotel it was okay to drive but created a very dangerous situation on the roadways. I wasn't sure that I could drive it in the morning and was hundreds of miles from home. Another situation is when my LED dash lights go out or become nearly invisible. I can't read anything on the dashboard that displays mileage or anything else. Can make it difficult for driving and safety concerns. Also, my blind spot detection quit working and has caused problems detecting cars and anything else while driving or backing up. Another issue is my side airbag came open by itself but has not launched (thankfully). I cannot repair it on my own. These are expensive issues. I had already replaced all of my tires due to the tires that had been on it kept going flat and the sensors stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519043April 26, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
On March 4, 2023, I purchased a 2015 Chevrolet Traverse from Landers Chrysler, Dodge, Jeep, Ram located in Norman, Oklahoma. Before actually purchasing the vehicle and after inspection it was stated to the dealership that the [XXX] would not purchase the vehicle with the various problems notated before purchase. After receiving a verbal agreement that the problems would be fixed my wife and I signed the contract. My wife and I took the car to Lawton Oklahoma from Mach 4 to March 8 when we were to return the vehicle for repairs. Then on March 17, 2023, we picked the vehicle up from Landers after repairs. After leaving Landers Chrysler and then getting onto HE Bailey Turnpike the vehicle’s check engine light came back on, and the passenger headlight was out again. However, on March 20, 2023, [XXX] wrote a letter to Landers Chrysler with several complaints which needed to be rectified. •RE: Failure to disclose material information, and/or making a false representation of a present or past material fact such as a diagnostic trouble code: (Catalyst System Efficiency Below Threshold [possible needed repairs] 2015 Chevrolet Traverse) known to dealer, and by the dealer’s failing to disclose such information involving the vehicle's history to a recent purchaser, and Lending Institution. Landers Chrysler did fix the problem with the check engine light, but refused to fix the front headlight problem, and told the [XXX] that since they had a service contract, that should cover the headlight situation. However, that is not the case. The service contract does not cover headlight problems, and Classic Chevrolet where the vehicle is now located wants to charge me over $2000 to fix the problem. Although my wife and I thought that the headlight was fixed, it was later learned that it was not. I sincerely believe that Landers Chrysler knew that the headlights and possibly light switches had serious problems, then sold the vehicle knowing this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515189April 3, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, AIR BAGS
All I did was take it to get new rear calipers and an alignment and when I left the shop I got a light on the dashboard that says service traction control service stabilitrak and sometimes the abs goes on and off and sometimes the airbag light comes on and turns off. I can't drive over 1.5rpm and it's jumping when trying to accelerate. I'm not getting codes. I changed the brake pedal sensor to see if that works but no. Mechanic can't seem to figure out the issue without me spending more and more money on it. I've only had it roughly a year and half. I've put alot of money into this vehichle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513535March 24, 2023
VEHICLE SPEED CONTROL
While driving at various speeds, the check engine light, service stabilitrack, and service traction control warning lights came on. Vehicle went into limp mode. Independent mechanic said ongoing issue with Chevy and carbon build up in the throttle body. It will keep happening due to flawed system. Dealer denied but keeps happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509823March 2, 2023
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
The contact owns a 2015 Chevrolet Traverse. The contact stated while driving 35 MPH, the check engine, traction control, and stability control warning lights illuminated. The contact stated that the vehicle then stalled and lost motive power. The contact was able to restart the vehicle and the vehicle continued to operate normally. The vehicle was taken to an independent mechanic and the mechanic stated that the ignition switch and the throttle body sensor needed to be replaced. The ignition was replaced but the failure continued. The manufacturer was not contacted. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502216January 17, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Chevrolet Traverse. The contact stated that while driving at approximately 45 MPH, the check engine warning light had illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480808August 23, 2022
TIRES, TIRES:TREAD/BELT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
255 65R18 111T. THE TIRES THREAD ARE SEPERATING FROM THE TIRES on the front driver and passenger side. IT LOOKS LIKE THREAD THAT HAS BEEN PULLED AND IT CAUSES SEPARATION. I HAD IT INSPECTED BY MY MECHANIC AND HE SAID THAT IT IS UNSAFE FOR ME ME TO BE DRIVING AND THE TIRES NEED TO BE REPLACED. THE MECHANIC SAID THAT IT IS A DEFECT IN THE TIRES . THE WARNING LIGHT ON MY VECHICLE SAYS TIRE MONITOR AND PRESSURE BUT NOTHING ELSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477702August 5, 2022
SEAT BELTS
My seat belt broke off, the cables that holds it together just broke and this is something not sure how it would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473056July 9, 2022
AIR BAGS
Drivers side rail airbag has fallen down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471236June 27, 2022
POWER TRAIN
The contact owns a 2015 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle would hesitate. The contact stated that no warning lights were illuminated. The contact stated that before going to the dealer her spouse replaced the battery and all the spark plugs however, the failure continued. The vehicle was taken to the dealer who stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470878June 24, 2022
AIR BAGS
Service air bag light came on upon starting the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467121June 2, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The biggest problem is that mechanics don't know how to fix this problem. Traction control needs servicing with causes you to lose acceleration on the freeway. Then sometimes stabilitrac also goes off. Now the vehicle engine keeps running when turned off. The air conditioning sometimes randomly won't work at all, and last the tire servicing system now won't sync.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464653May 14, 2022
SEAT BELTS
The plastic casing that keeps the seat belt in place on a rear seatbelt broke apart making the seatbelt unusable. A child's carseat was moved to the other side when I Seen that the plastic was also cracked on that one making it unusable. There has been no incidents because I won't put a child in my car. There has not been any kind of inspection done yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449032January 26, 2022
ELECTRICAL SYSTEM
on my vehicle the Electrical system in the Drivers door and All 4 doors have connector connecting the doors electrical to the main Body harness. These connectors DO NOT HAVE a gasket or any means of sealing out the weather, This connector rides between door and body between the Hinges and is exposed to weather and Road Conditions. This Connector not being weather Proofed has rotted and shorted/Corroded pins. This failure of the Pins has disabled all electrical function controlled from the Driver door. 1. Driver is unable to adjust Power mirrors. 2. Driver is unable to lock or unlock other doors. 3. Driver is unable to Disable Other passengers ability to open or close ANY power windows 4. Driver is unable to open/close Drivers window and or Passenger windows. (ie child opens) 5. Driver is unable to Open or close any power windows. 6. Should driver manually lock Driver Door and become incapacitated in any way, Driver Door lock does not respond to Lock/UN-Lock form other doors or computer. I recently bought this vehicle in a private sale, Previous owner did point out window buttons not working, I believe was unaware of the other Door Controls not functioning, was un-aware of functions not working. Searching on google has reviled this issue to me on wide range of years and makes for Chevy/GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446752January 8, 2022
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
https://youtu.be/hBvaOIIxnXY almost Killed my freaking family!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse