Chevrolet Traverse Complaints (2013)

162 consumer complaints on file.

#11002341June 29, 2017
VEHICLE SPEED CONTROL
RANDOMLY WITHOUT WARNING MY TRAVERSE WILL COMPLETELY LOOSE POWER. IT DOES THIS WHILE DRIVING AT ANY SPEED, AND ALSO WHILE IDLING IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984950May 11, 2017
UNKNOWN OR OTHER
ENGINE LOSS. DRIVING ON HIGHWAY, IN SLOW LANE GOING TO EXIT, WHEN WE LOST STABILITY, TRACTION, ENGINE POWER REDUCED, TILL THERE WAS NO POWER. GOT IN A PARKING LOT, BY SLOWLY ROLLING DOWN HILL, THANK GOODNESS. WOULDN'T START BACK UP. WE WENT AND ATE, WHEN WE CAME BACK IT STARTED AGAIN LIKE NOTHING HAPPENED. GOING TO WORK LAST WEEK, SAME THING. AT LEAST I HAD GOTTEN OFF THE HIGHWAY. THERE IS NO WARNING YOU LOOSE POWER. GOING TO GET SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981688May 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE EXITING A STORE PARKING LOT ONTO A CITY STREET, AT NIGHT, GOING APPROX. 40MPH , I HAD MY 3 YOUNG CHILDREN IN THE VEHICLE AND MY SUV SUDDENLY LOSS POWER. IT SHUT DOWN COMPLETELY, IN THE MIDDLE OF TRAFFIC, WITH OUT WARNING. LUCKILY THE CAR BEHIND ME SEEN WHAT WAS GOING ON AND DID NOT REAR END ME. I TRIED TO START THE VEHICLE UP AND IT WANTED TO TURN OVER BUT COULDN'T. THE ENGINE LIGHT CAME ON AND IT STARTED TO SMELL OF GASOLINE. THE PEOPLE IN THE CAR BEHIND ME, HELPED ME BY PUSHING MY CAR OUT OF THE WAY OF TRAFFIC INTO A PARKING LOT. I CALLED ROADSIDE ASSISTANCE AND HAD THEM TOW MY TRUCK TO MY HOUSE SINCE THE DEALSHIP WAS ALREADY CLOSED. THE NEXT MORNING, THEY TOWED IT TO THE NEAREST CHEVY DEALERSHIP. THE FOLLOWING DAY THE DEALER DIAGNOSED IT WITH A FUEL PUMP FLOW CONTROL FAILURE, AND TOLD ME IT WOULD BE $ 965.00 TO REPAIR. I HAVE ONLY OWNED THIS VEHICLE FOR 6 MONTHS, AND IT ONLY HAS, 70,000 MILES, WITH A MANUFACTURE POWERTRAIN WARRANTY STILL. SO I CALLED GM, AND COME TO FIND OUT THERE WAS A RECALL ON THE SAME YEAR MAKE AND MODEL AS MY SUV, FOR THE SAME PROBLEM/PART, BUT BECAUSE THE RECALL IS VIN SPECIFIC, GM WILL NOT PAY FOR THE REPAIR. I PUT IN A SERVICE REQUEST AND HAVE SPOKEN TO 7 DIFFERENT PEOPLE, WITH 1 SUPERVISOR ADVISING ME THAT THEY WERE GOING TO CONTACT THE DEALERSHIP AND SEE WHAT THEY COULD DO TO HELP GET IT FIXED. THAT WAS 4 DAYS AGO, NEVER HEARD BACK FROM ANYONE. I CALLED TODAY AND THE LADY I SPOKE WITH, SAID THERE WAS NO NOTES INDICATING THAT ANYONE WAS WORKING ON A SOLUTION, OR OF ANYTHING THEY PROMISED TO DO. THE ONLY THING SHE SAID WAS MY VEHICLE WASNT COVERED UNDER THE WARRANTY AND THERE WAS NOTHING THEY COULD DO. SO NOW I AM VERY UPSET, I HAVEN'T BEEN ABLE TO GET TO WORK BECAUSE THIS WAS MY ONLY SOURCE OF TRANSPORTATION AND I WASN'T PROVIDED A LOANER, I DO NOT HAVE THE MONEY TO FIX IT. CAN SOMEONE PLEASE HELP??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956376February 22, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I COUNTINUE TO HAVE ISSUES WITH THE VEHICLE WITH THE CHECK ENGINE LIGHT COMING ON AND SERVICE STABILITRAK AND THEN REDUCED ENGINE POWER. THIS ERROR COME UP MULTIPLES TIME A WEEK IT IS VERY DANGEROUS AS THE VEHICLE LOSES ENGINE POWER AS A RESULT OF THIS ISSUE RESULTING IN REDUCED SPEEDS ETC. THE VEHICLE HAS BEEN TO THE DEALER AND THEY HAVE YET TO DIAGNOSE THE ISSUE. THIS IS A KNOWN ISSUE WITH THESE VEHICLES A SIMPLE SEARCH OF THE INTERNET WILL REVIEWS FORUM UPON FORUM ABOUT THIS KNOWN ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954509February 14, 2017
STEERING
I HAVE BEEN HAVING ISSUES WITH THE POWER STEERING PUMP ON MY VEHICLE. I HAVE HAD IT REPLACED 6 TIMES NOW IN A TOTAL 6 MONTHS, I HAVE A NEW ON E PUT IN IT AND IT GOES OUT IN A FEW DAYS. THE RACK N PINION HAS BEEN REPLACED AS WELL. I NEVER LOOSE ANY FLUID THE PUMP STARTS MAKING A SQUEALING NOISE AND THEN GOES OUT. I BELIEVE THERE IS A ISSUE WITH THIS PUMP, THE DEALER NEEDS TO LOOK TO THIS. THEY WILL NOT COVER THIS AT ALL, EVEN I HAVE THE BURDEN OF PROOF THAT IS NOT MY FAULT AND IT KEEPS GOING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953821February 10, 2017
STEERING
POWER STEERING HOSE LEAKED AT CONNECTIONS AT JUST A FEW YEARS OF AGE AND AT LOW MILES (40K). CHEVY PROCEEDS TO TELL ME IT'S A VERY COMMON ISSUE AND HOPE FOR ME THAT IT'LL BE A RECALL SO I CAN GET MY HUNDREDS BACK IN REPAIRS FOR A SMALL SIMPLE JOB, RIDICULOUS, SINCE IT LEAKED QUITE A BIT ON THE FLOORS, AND DOWN A HOT MOTOR, WHICH COULD POTENTIALLY DISRUPT POWER STEERING AS WELL AS A POTENTIAL FIRE HAZARD. JUST LOVE THAT MY PREGNANT WIFE DRIVES THIS DEATH TRAP EVERYDAY. GM WONT HELP SINCE I AM A SECOND OWNER, AS THEY PRETTY MUCH TELL ME THEY TREAT CUSTOMERS WHO PURCHASE THEM NEW AND/OR CERTIFIED WITH BETTER CUSTOMER SERVICE. IF THE DEALER TELLS ME IT'S SUCH A COMMON ISSUE THAT THESE POWER STEERING HOSES ARE BACKORDERED, THERE IS A DESIGN FLAW WITH THE CONNECTIONS AND GM NEEDS TO STAND UP TO KEEPING THEIR CUSTOMERS SAFE RATHER THAN WORRYING ABOUT THEIR POCKETS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938522December 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL SHORTS PERTAINING TO THE LOW BEAM LIGHTS, THE INTERIOR LIGHTING, AND THE GAUGES ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED OF THE FAILURES SEVERAL TIMES, BUT WAS UNABLE TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS WAITING FOR A REMEDY FROM THE MANUFACTURER TO PROVIDE A SOLUTION TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888259July 25, 2016
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/R265/18 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE EXPLODED WITHOUT WARNING. ONCE THE VEHICLE WAS STOPPED, THE CONTACT NOTICED THAT THE TREAD WAS DETACHED FROM THE TIRE. THE TIRE WAS REPLACED WITH ANOTHER TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE TIRE WAS THE ORIGINAL EQUIPMENT. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883891July 11, 2016
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING TO WORK AND ALL OF A SUDDEN THE LIGHT PANEL TELLS ME ENGINE POWER REDUCED TRACTION CONTROL OFF AND SERVICE TRACTION. I DIDN'T HAVE THE TRACTION ON. TURNED AROUND WENT HOME. CAR SOUNDS HORRIBLE. TURNED IT OFF LET IT SIT. LIGHTS GONE BUT SCARED TO DRIVE IT. WILL HAVE IT LOOKED AT BUT DOESN'T SOUND GOOD. SINGLE MOM AND LIVE PAYCHECK TO PAYCHECK WHO WORKS EVERYDAY. WHAT AM I GOING TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873189June 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
CAR STALLS WHILE IDLING. THE RPM'S AND THE BATTERY GAUGE GO UP AND DOWN WHILE DRIVING ON CITY STREETS AND HIGHWAY. IT HAS ALSO BEEN WARM AND COLD WEATHER. THE CAR WILL REDUCE SPEED ON IT'S OWN WHILE THIS IS HAPPENING. THE VEHICLE DRIVES ROUGH AND THE ENGINE SOUNDS HARSH. ORIGINALLY ENGINE LIGHT CODES OF P0174 AND P0171 CAME ON AND DEALERSHIP CLEANED AIR FLOW. NOW NO CODES AND DEALER ISN'T ABLE TO ALWAYS RECREATE. I HAVE BROUGHT TO DEALER MULTIPLE TIMES FOR SAME ISSUE. OWNED VEHICLE LESS THAN 90 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851081March 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 28,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821368January 21, 2016
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING MY 2013 CHEVY TRAVERSE ON THE HIGHWAY 65MPH STABILITY TRAC LIGHT COMES ON REDUCED ENGINE POWER MESSAGE SERVICE STABILITY TRAC MESSAGE VEHICLE SLOWED DOWN TO 20MPH IN ABOUT 20 SECONDS COULD HAVE CAUSED A SERIOUS ACCIDENT RESULTING IN SEVER INJURY OR DEATH TO MYSELF AND YOUNG CHILDREN IN THE VEHICLE WITH ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816407December 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING ABOUT 65 MPH ON US-59 IN MY 2013 CHEVROLET TRAVERSE LTZ , THE INSTRUMENT PANEL LIT UP LIKE A CHRISTMAS TREE, FOLLOWED BY A RAPID, UN-CONTROLLED DECELERATION, LOSS OF POWER, AND LOSS OF STEERING. THIS WAS WHILE DRIVING ON A STRAIGHT ROAD, AND NO SURFACE IMPEDIMENTS SUCH AS RAIN, SNOW, SLEET, ECT.. THE ISSUE WAS "STABILITRAK! AS A 30 YEAR, CAREER LAW ENFORCEMENT OFFICER WHO INVESTIGATED THOUSANDS OF ACCIDENTS, THIS WAS A VERY DANGEROUS SITUATION AND MY FAMILY AND I ARE VERY LUCKY TO BE ALIVE. I ALSO FOUND THERE IS A LONG HISTORY OF THIS GOING BACK TO AT LEAST 2010. THIS SAME VEHICLE HAS HAD THE REAR A/C FIXED 4 TIMES AND MYLINK SYSTEM FIXED 2X.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809217December 9, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND SERVICE STABILITRACK. ADDITIONAL MESSAGE, ENGINE POWER REDUCED BUT WAS STILL ABLE TO DRIVE BUT AT A DECREASED SPEED. I WAS ABLE TO INCREASE SPEED BY USING RPM GAUGE AND SHIFTING TRANSMISSION BY PRESSING AND RELEASING ACCELARATOR TO SIMULATE MANUAL SHIFTING. I EVENTUALLY PULLED OVER OFF THE ROAD, TURNED OFF THE ENGINE AND RESTARTED. EVERYTHING APPEARED TO RETURN TO NORMAL UNTIL IT HAPPENED AGAIN THE FOLLOWING DAY WHILE DRIVING OUT OF MY DRIVEWAY. GOT AN OBD SCAN AND CODES WERE P2122 AND P2138. ADVISED THIS WAS A RECALL IN THE 2010 MODEL- HOW IS IT STILL HAPPENING IN MODELS THREE YEARS LATER? DOESN'T APPEAR IT WAS SUCCESSFULLY RESOLVED AND NOT A COVERED REPAIR THAT IS SEVERAL HUNDRED DOLLARS. THIS IS A POTENTIALLY DANGEROUS EVENT AND CAN CAUSE AN ACCIDENT OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790128November 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789049November 8, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR TURNED ITSELF OFF WHILE DRIVING 55 MPH ON HIGHWAY WITH MY CHILDREN IN THE CAR. TRAVERSE RANDOMLY SWITCHES BETWEEN CD AND RADIO BY ITSELF. TRACTION CONTROL WARNING SOUNDS RANDOMLY. SOMETIMES WHEN KEY IS TURNED OFF ALL GOES BLACK ON DASH WITHOUT OPENING THE DOOR. THERE IS NO PATTERN TO ANY OF THIS. ALWAYS TOTALLY RANDOM. I HAVE STARTED PRESSING RECORD ON MY PHONE BEFORE EVERY TIME I START MY CAR FOR THE POSSIBILITY THAT I WILL CATCH ONE OF THE RANDOM INSTANCES ON CAMERA. DEALERSHIP HAS REPLACED MY RADIO FOCUSING ON IT AND IGNORING MY TRACTION CONTROL ISSUE AND POWER LOSS. SINCE THESE ISSUES CANNOT BE TRIGGERED AND ARE COMPLETELY RANDOM I HAD TO CATCH MY RADIO FREEZING UP ON VIDEO TO GET DEALER TO BELIEVE MY ACCUSATIONS. MY CAR HAS BEEN "REPROGRAMMED" TWICE, NEW RADIO INSTALLED, REPAIRED INFORMATION BUTTONS ONCE, THEN INFORMATION BUTTONS REPLACED AND EACH TIME TELLING ME THAT ITS ALL FIXED NOW. WELL, I NOW HAVE VIDEO THAT PROVES DIFFERENTLY. SO WHEN IS THE NEXT TIME MY CAR IS GOING TO SHUT OFF? WILL MY CHILDREN BE WITH ME OR WILL IT ONLY BE A RISK OF THEM LOSING THEIR MOTHER??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787408October 31, 2015
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE STARTED FLUCTUATING AT FIRST AFTER GOING FROM DRIVE TO PARK. THE FUEL GAUGE READING WOULD BE OFF ANYWHERE FROM 1/8 TO 1/4 OF A TANK. THE FIRST PROBLEMS WERE THE GAUGE UNDERCOMPENSATING FOR THE ACTUAL FUEL IN THE TANK, THEN OVERCOMPENSATING, NOW IT GOES BACK AND FORTH. NOW THE PROBLEM IS NO LONGER LIMITED TO WHEN THE CAR IS IN PARK, I NEVER KNOW HOW MUCH FUEL I HAVE WHILE I AM DRIVING. THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS SITUATION. IT IS AN ONGOING DAILY PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787478October 31, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I WAS IDLING AT A STOP LIGHT WHEN MY CHECK ENGINE LIGHT CAME ON. I GOT AN ERROR MESSAGE FOR LOSS OF TRACTION CONTROL AND STABILITRACK. MY ENGINE THEN COMPLETELY LOST POWER. I TURNED OFF THE ENGINE AND RESTARTED. MY CAR GOT ME THROUGH THE INTERSECTION WHEN IT IMMEDIATELY HAPPENED AGAIN. THIS WAS A RECALL IN THE 2010 MODEL- HOW IS IT STILL HAPPENING IN MODELS THREE YEARS LATER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785036October 21, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, POWER TO THE ENGINE DIMINISHED, TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY TEN MINUTES AND THE CHECK ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON THREE OTHER OCCASIONS AND WAS TAKEN TO THE DEALER EACH TIME. THE VEHICLE WAS DIAGNOSED ON THE THIRD VISIT WITH AN UNKNOWN DIAGNOSIS AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775485September 23, 2015
POWER TRAIN
WIFE WENT TO PARK CAR IN DRIVEWAY BETWEEN GARAGE & STREET AND WHEN EXITING THE CAR, THE CAR BEGAN TO ROLL BACKWARDS. SHE TRIED TO GET BACK INTO CAR AS 2 GRAND KIDS WERE IN THE BACK SEAT. AFTER SEVERAL ATTEMPTS TO GET IN, THE CAR DOOR KNOCKED HER DOWN & THE CAR CONTINUED TO ROLL INTO STREET UP ON NEIGHBORS FRONT LAWN ACROSS THE STREET. SHE WAS KNOCKED UNCONSCIOUS AND SUFFERED BRUISES UP & DOWN HER RIGHT SIDE WHEN I RETRIEVED THE CAR, FOUND IT IN "PARK" & ENGINE WAS TURNED OFF. KEYS WERE STILL IN IGNITION BUT IN OFF POSITION. DRIVEWAY HAS A SLIGHT DOWNGRADE BUT NOT WHAT I CONSIDER SIGNIFICANT. NEIGHBOR HAD OUTSIDE CAMERA WITH AUDIO BUT DID NOT HAVE VEHICLE IN PICTURE. IT DID HAVE AUDIO OF CAR GOING CLICK, CLICK, CLICK, CLICK, CLICK, ETC. AS IT ROLLED BACKWARDS TILL IT CAME TO A STOP. VERY FORTUNATE IT DID NOT COLLIDE WITH ANYTHING BEHIND IT OR ANY TRAFFIC CROSSING STREET AS WOULD HAVE BEEN DISASTROUS. WIFE WAS TAKEN TO HOSPITAL AND REQUIRED FOLLOW-UP VISITS WITH SPECIALIST & ALSO HAD A RETURN VISIT TO HOSPITAL WITH COMPLICATIONS FROM HER CONCUSSION. DEALER FOUND INTERMITTENT BINDING IN PARK PAWL LINKAGE AND ADJUSTED SHIFTER CABLE FIRST. COULD NOT DUPLICATE PROBLEM. FURTHER DISCUSSION WITH GM WERE INSTRUCTED TO REPLACE PARK PAWL AND COMPARTS INCLUDING LINK ARM W/SPRING. DID FIND RECALL ON 2014 CHEVROLET TRAVERSE MATCHING DESCRIPTION OF MY EXPERIENCE WITH TRANSMISSION NOT ENGAGING IN "PARK" & ROLLING. INTERESTING THAT THE 2013 WAS THE YEAR THE TRAVERSE WAS REDESIGNED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Chevrolet Traverse