Chevrolet Traverse Complaints (2024)

144 consumer complaints on file.

#11687473September 15, 2025
POWER TRAIN
2024 Chevy Traverse transmission failed at 5,200 miles while exiting a major interstate. Vehicle struggled to downshift and switch gears. Transmission fluid leaked excessively while driving and parked. The vehicle was not drivable after failure. Unreliable and clunky acceleration and slowing down put passengers, including children - especially those in the rear-most seat - in danger. The problem was confirmed by the dealer. No further inspection outside of the dealership has occurred. There were no warnings prior to the failure or even during the failure. It wasn't until 20 minutes after the first observation of unusual handling, when an attempt to put the vehicle in reverse was made, that the notification was on the dashboard. When starting the vehicle 18 hours later to take a photo of the exact mileage, no alert was on the dash at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686539September 11, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On July 31st, while backing up on a clear road in rain the brakes locked suddenly. The brakes applied & a message saying Emergency Parking brake engaged. Must be manually released. This happened twice in a 30 second period before there was enough room for me to pull forward out of the spot. I called the dealership on August 1st to see if this was a known issue and they said no. Brought the car in on August 2nd. They scanned for errors & found a message Lost Communication with Parking Assist Control Module with 9 other error message. They said this was not a known problem and to them it appeared to fix itself but would let me know if there was any way to fix. Car has just been in for regular multi point inspection on July 24th. On August 20th went to get in the car but none of the key fobs would open it. Called two dealerships but neither could come up with answer. Chevy Roadside was called & came to get into the car and ended up jumping it. At that time the battery was tested and it appeared fine. It was recommended to run it for a half hour. I ended up driving it for an hour with no extras on. On August 25th the next day I went to drive it the battery of this 1 year old car was dead. Called the two dealerships to see what could be done & was told to bring it in. Called Chevy Roadside Assistance who dispatched someone to open the car and jump the battery. This person found the battery was not holding a charge & said nothing when I said I was driving it to the dealership. Got 3 houses away & a message that the Brakes have failed. Press hard to brake popped up. In addition the steering locked up. I missed hitting a lady with a kid in a stroller by 6 ft but managed to get it to the curve & with 3 pushes into park. It was towed to the dealership. When it arrived at the dealership the brakes locked up so it would not back up off the flatbed. It had to be forced off. Dealer blames poor battery but can't explain July 31st or why battery readouts say okay.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11686101September 9, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency brake engaged while driving in reverse causing the vehicle to abruptly stop 3 times leaving the driveway. This continues to occur as we left the house moving forward decelerating the vehicle. My [XXX] infants were in the vehicle causing them to scream, and this defect could have easily caused a crash. I no longer feel safe driving the suv. We proceed to call the dealership we purchased it from (Rick Hendricks Chevrolet of Naples) Spoke with management the guys name was Jack. He said this is an ongoing issues they are working on and told us to bring it in. I’m not driving this vehicle on the highway an hour away so we are now escalating the situation to headquarters. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685670September 8, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2024 Chevrolet Traverse. The contact stated that upon entering the vehicle after rainfall, the contact became aware that there was rainwater on the passenger’s seat. The contact stated that the water had entered the vehicle through the sunroof. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the sunroof housing and the passenger’s side drain hose were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,494.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684181August 31, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Bought 2024 Traverse end of June 2024 from show room at Flow Cheverolet in Salem, NC. In Sept 2024, took it in for glitchy screen/radio black and colorful lines displayed, squeeky brakes, and dashboard rattling when hitting 60+ miles. Chevy fixed the screen but said they could not do anything about brakes or the rattling of the dashboard. March 2025- brakes still squeeked and brake failure message came on, took in they had to order and replace brake sensore. I informed them that when backing up the automatic brakes come on stopping the car when no vehicles are coming would take 3 to 4 tries to back out from driveway but this problem was not addressed. July 2025- check engine came on, was told cylinders 2 injection pulse offset exceeded minimum learning limit suppositely just needed some STP August 2025- check engine came on again took in to Cheverlote they said they needed to order and replace Fuel injection pump because it was faulty, but that day recieved a text from the car saying battery was dieing while at Cheverolet service department. Car has been at the service department for over a week and they still can't figure out why its not holding charge. Battery has been replace twice while at their shop. Most important issue the millage is stating it has 25,400miles but we know for sure we have not traveled or driven but maybe half that millage in the pass year and chevy's mechanic is stating there is no way for them to confirm that. Too many issues for a car bought brand new only a year ago and because of the faulty odameter we only have about 10,000 miles left of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684053August 30, 2025
SERVICE BRAKES
08/08/2025 Brake system failure. Went through an intersection and was not able to stop. Dealer found internal leak in the master cylinder/hydraulic BPMV assembly. Warning lights and messages did not come on until the moment of failure. Had no warning before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683271August 26, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was taking my daughter to school; we were about 5 minutes from our home. I came up to a red light and stopped no problem, it turned green and as I proceeded through the intersection to the next red light to make my left-hand turn to get on the freeway, my rearview mirror camara flickered and that was my first indication that something was wrong. After that the ac started turning on and off and my dash lights all started lighting up. Fortunately, I was only going about 15-20 mph, so I was able to get the car to stop without incident. I had a few seconds to decide what to do, I determined that making a U-turn when the light turned green was the safest option, that's when I realized I had no power steering. I was able to safely get the car back to my driveway and called a tow truck. The car is now at JK Chevrolet Nederland, Tx and now waiting to hear diagnostic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683174August 26, 2025
ELECTRICAL SYSTEM
DRIVERSIDE TURN SIGNAL HAS GONE OUT 2X WITHIN A YEAR AND ITEM IS NOW BACK ORDERED WITH NO ETA. the first time this happened was 02/2025 the second time 8/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683163August 26, 2025
STEERING
noise will develope (sounds like going over rumble strips) than the steering wheel gets a vibration and when you leave go of the steering wheel it begins to shake and becomes more profound (I have video). this also becomes more profound when applying the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682256August 21, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
Right rear brake light and turn signal are not operating, making an unsafe driving condition. Vehicle taken to dealership and parts on back order preventing unsafe condition to be corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681975August 20, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
The contact owns a 2024 Chevrolet Traverse. The contact stated that while attempting to open the hatch, the hatch opened and then unintendedly lowered within seconds. The contact stated that her husband had sustained a minor injury to the head while placing groceries in the vehicle when the hatch closed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the rear hatch motor was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11681032August 16, 2025
SERVICE BRAKES
Was out of town and at that time was in the highway when notification came up advising no brake pad life and brakes started squeaking. Took it to dealership next day and was advised there is a problem with the master brake cylinder which is in nation wide back order. Has been at the dealership since then
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680310August 13, 2025
SERVICE BRAKES
Experienced severe vibrations while driving and when I got out of the car there was a burning smell coming from inside the driver's side front tire. No warning light or messages on my dash. Brought to the dealer to find that the master brake cylinder is defective and I am currently waiting over a month to have it repaired as the parts are unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679361August 8, 2025
SEATS
When a lighter driver is operating the vehicle the seat will move and make a clicking noice causing a safety concern when the vehicle accelerates or stops. This happens only when a lighter driver is operating the vehicle with a weight of around 160 lbs. it does not have the same issue with heavier drivers but does cause concern for the safety of the vehicle in the event something were to happen when operating the vehicle. Have taken to dealership twice with no resolution. Those that were testing the safety of the vehicle were larger than the person who normally operates the vehicle experiencing the problem and no resolution was provided after both of the visits to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678924August 6, 2025
SERVICE BRAKES
I bought my car May 26th. It started shaking when coming to a complete stop shortly after the purchase. I have taken but back to the shop 3 times and this last one it has been in the shop a month with no end date. The dealership states they don’t know how to go about fixing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678905August 6, 2025
UNKNOWN OR OTHER
While making a left turn in a residential area, I slightly accelerated and noticed the RPM's shot up significantly. The vehicle did not shift as expected and felt like it was stuck in higher gear or slipping. Even after I let off the gas, the RPM's remained high longer than normal. This created a moment where the vehicle did not respond predictably, which could have put myself and others at risk if traffic had been heavier. The vehicle has approximately 16,500 miles. There were no warning lights, error messages, or sounds at the time. I did request for the issue to be recorded in my service record. The component suspected to be at fault is transmission or the transmission control system. This is concerning given the low mileage and recent model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677997August 2, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
We have experienced phantom AEB warnings and braking (60+ warnings w/o braking, around 10 brake activations) since owning the vehicle a little over a year now, purchased new. We took it into the dealer in May to have it addressed and they determined the AEB system was inoperable due to a defective front camera (windshield). After replacement and reprogramming, we picked up the vehicle and noticed a decreased sensitivity to our rear/side alerts AND ZERO forward AEB or proximity alerts of any kind. Not car, pedestrian, object or wall. Forward AEB alerts were completely disabled. Additionally, the vibrating safety seat which was previously inoperable (we assumed our car didn't have it) was on and functioning for all side/some rear alerts. We took the car back into the dealer and after 5+ days they determined it was a "faulty batch of cameras" and they replaced the front facing camera again. Today, we picked up the vehicle, being told everything was tested and reset so functioning properly- with our 3rd new forward camera. Yet, the AEB system was clearly inoperable again, zero front facing AEB/collision/proximity alerts - even though all settings 'on.' Rear alerts still seemed delayed and less accurate than before we brought the vehicle in the first time. I returned the vehicle to dealer and demonstrated again. My service rep agreed - it does not seem like it's just the front facing camera and must be a larger issue electronic issue. To date, I've been in contact with GM corporate executive team and have very little real concern or amelioration of these QC issues with the vehicle. We have spent over 20 days in the shop within 12mo. They refuse to acknowledge that there significant defect with the vehicle to warrant repurchase. These safety issues are only part of what appears to be serious QC deficiencies that put my family at risk. My wife and kids are in this car 98% of the time. I have video documentation from both camera repairs if you want to see them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676734July 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated indicating brake failure. The contact depressed the brake pedal and stood on the brake pedal and the vehicle stopped. The contact turned off the vehicle. While attempting to restart the vehicle, there was an unknown warning light illuminated. The vehicle was driven to the residence. The contact stated while driving at an undisclosed speed, the gear shifter independently shifted into park and the vehicle independently turned off. The vehicle was towed to the dealer however, the vehicle was not diagnosed. The contact stated that the vehicle had been at the dealer for thirty days. The contact was informed that a diagnostic test provided no information of a failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,010. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673656July 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663446May 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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