Chevrolet Traverse Complaints (2022)

101 consumer complaints on file.

#11565718January 16, 2024
UNKNOWN OR OTHER
The exhaust pipe separated from the mounting bracket resulting in damage to the pipe leading to the manifold. This is a 2 year old vehicle. This issue has been reported in multiple years of Chevrolet Traverses. Chevrolet extended warranties on 2021 Chevrolet Traverses to 150,000 mile for this exact issue but clearly have not fixed the problem for the 2022 Chevrolet Traverse. N222385510 There was no warning of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559058December 7, 2023
ENGINE, POWER TRAIN
Wife was driving my kids to school this am. Driving up a slight hill on a speed limit 55 road vehicle started slowing down and wouldn’t accelerate. Stopped for a traffic light and it very slowly accelerated like a manual transmission stuck in a higher gear. Check engine light went on. I Was able to drive the traverse to the local gmc/Buick dealer which mentioned they were able to download some codes about possible transmission failure - super dangerous and very concerning for a ~1.5 year old vehicle with under 13,000 miles. This could be a major safety issue. Vehicle left at dealer, at this time no confirmed diagnosis but dealer acknowledged there’s a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553919November 7, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
leased vehicle brand new in 4/22 and have had nothing but issues since then.. new radio/navigation (would stay on with car off), torque tube replaced, chip malfunctions, grinding issue with truck steering wheel that pulls at times from this- truck red dash light blinking & truck dead stopping at 60mph on highway. truck has been to service center for months in & out. have been told many times they cannot duplicate the stopping issue so therefore cannot fix it. Electrical codes pulled & are active. The truck is NOT SAFE!! my 2 year old was in it when it dead stopped on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548240October 4, 2023
ENGINE, POWER TRAIN
The contact owns a 2022 Chevrolet Traverse. The contact stated that while shifting the transmission into park (P), the vehicle failed to park. The "Shift to Park" message was displayed. Additionally, the vehicle inadvertently and aggressively lunged backward while stopped. The vehicle was taken to the dealer, where the transmission was replaced and repairs were performed on the exhaust system; however, the failure recurred with the vehicle making an abnormal sound while driving. Additionally, the contact stated that her daughter suffered shortness of breath and dizziness while asleep inside the vehicle, which she later received medical attention for. Upon inspection, the contact noticed there was a leak in the exhaust system. The vehicle was taken back to the dealer, and the contact was informed that the exhaust pipe had a leak and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11545984September 22, 2023
POWER TRAIN
On multiple occasions the vehicle will not turn off due to the shift to park preventing the engine from turning off. If the operator is in a garage and needs to turn the engine off this will prevent the operator from turning it off and could cause injury or death due to vehicle exhaust. I currently have it at the Chevy dealership for warranty repair but I’m not sure if they will cover it. Here’s a link to the video of the issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543666September 10, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I stopped for gas and when I went to start the car and leave, the parking brake did not disengage. I was stranded. This is the second issue I have had with the breaking/gear shift on this vehicle. It is a lemon
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531171July 9, 2023
POWER TRAIN
Automobile less than 1 year old w/ less than 14,000 miles has had the following service issues. Transmission Failure 06/28/2023 - Replacement of entire valve body Transmission Failure 07/06/2023 - Dealership claims entire transmission to be replaced. Mileage between failures was 334. No Accident or injury, but when a transmission fails with a family of 5 in the car, it is unsettling and unacceptable for a vehicle that is less than 1 year old w/ very low miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516420April 10, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle has been owned for 15 months. This vehicle has been to Chevrolet dealer for the same problem over 7 times. Radio and instrument cluster has turned off and screen has stayed black. I’m august it made vehicle unsafe to drive and operate and had to be towed. Dealer replaced radio screen twice and problem still persists. Cruises control becomes unavailable at random times and won’t function until you power cycle vehicle. Phone and radio will not pair or function together at random times. Pedestrian warning would randomly brake vehicle when driving and no obstacles nor pedestrians were near by. Was almost involved in a collision due to this. Chevrolet dealer has been unable to diagnose electrical problem even after changing radio twice, amplifier once due to it having overheated and burned out, pedestrian module once. Continue to have same problems.current odometer reading is at 37,200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513701March 24, 2023
STEERING
The ESC Failed in just 11 months of owning the car. it also said that reduced steering so drive carefully. Purchased the car 3/30/2022 only has 8574 miles on it. This car is a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510226March 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the emergency collisions system locks on the brakes with nothing in front this happened a few times while normal driving when I tried to accelerate again, it wouldn’t let me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509971March 3, 2023
AIR BAGS, POWER TRAIN
On January 20th 2023 I was involved in a 4 car wreck, I was hit twice very hard and non of my air bags deployed sending me into the steering wheel causing extreme injuries.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11499709January 1, 2023
ELECTRICAL SYSTEM
2022 Traverse won't start everyday, needs Jump start multiple times a day. "Battery Saver Active" is displayed on dashboard. Randomly noticed "service ECS", "service parking brake" messages on dashboard. This vehicle is not reliable and will have you stranded in middle of road, vehicle is driven only 6K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499290December 28, 2022
EXTERIOR LIGHTING
Driving home tonight there was a car in front of me so my low beams were on. I saw a deer approaching from the right side of the roadway while at the same time dropping down into a small dip in the road and because the headlights are so low I lost sight of the deer as it was then in the shadows with no illumination because the headlights were now facing further downward. I had to turn my high beams on coming to a complete stop to then see the deer to avoid hitting it. This is very unsafe. Small hills and dips cause you to lose sight of the road up ahead at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499289December 28, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497192December 13, 2022
EXTERIOR LIGHTING
The headlight position on the 2022 Traverse is horrible and a tremendous safety hazzard. Driving in rain, at night, the headlights being lower on the front end dramatically inhibits visibility. Unless you drive with the high beams on, you can't see at all. Last week I drove in falling snow at night and visibility was again inhibited due to the position of the headlights. But also, I had to keep pulling over to wipe the headlights off because snow off of the vehicles in front of me was covering the headlights due to them being so low on the vehicle. This was a safety hazzard in that the visibility was horrible, but I was also sitting on the side of the road, during a snowstorm, every time I had to get out to wipe them off. I did not have this issue with my 2018 Traverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496415December 7, 2022
SERVICE BRAKES
2022 Chevy Traverse LS with 5K miles only. Brakes have been a problem. The front brakes make grinding noise randomly. Sometimes I feel that car runs fine and few days, it make lot of grinding noise. Did a search on Internet and noticed that 2021 Traverse is having similar issue with brake parts (material). Disappointed that this vehicle is having issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485418September 20, 2022
FUEL/PROPULSION SYSTEM, ENGINE, LANE DEPARTURE: ASSIST
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484932September 17, 2022
AIR BAGS, SEAT BELTS, SEATS
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481055August 24, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
Incident 8/22/2022 where driver put vehicle in park, turned car off, as exiting, vehicle rolled backwards. Driver fell to ground sustaining injuries, vehicle stopped moving after approx. 5 ft. When driver looked at shifter after standing back up, the gear was in Drive. Driver saw ER for medical attention. Chevrolet GM has been notified via telephone. Service appt to evaluate vehicle has been scheduled with a GM service dept.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11462661April 28, 2022
ENGINE
The contact owns a 2022 Chevrolet Traverse. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power. There were no warning lights prior to the failure. After the vehicle stopped completely, the message to shift to neutral appeared. The vehicle was taken to the local dealer and diagnosed with no failure being found. The vehicle was not repaired. The failure reoccurred, and the contact pressed the OnStar button; however, was informed the vehicle has not sent a failure message or check engine indication. The failure reoccurred continuously; then The OnStar service had a tow truck arrive at the last failure. As the vehicle was placed onto the flatbed, approximately 5 gallons of gasoline leaked out. The manufacturer was notified of the failure. The failure mileage was 437.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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