Chevrolet Traverse Complaints (2013)

162 consumer complaints on file.

#11181355February 20, 2019
ENGINE
DRIVING DOWN A VERY BUSY 4 LANE ROAD AND CAR STARTED SINGING THAT SOMETHING WAS WRONG WITH TRACTION CONTROL. CAR WOULDN'T GO AND COULD BARELY MOVE WHEEL TO GET TO TURN LANE. NO PRIOR WARNINGS OR ISSUES WITH MOTOR. WAS TOLD BY DEALERSHIP THAT TIMING CHAIN WENT BAD AND WOULD HAVE TO HAVE WHOLE MOTOR REPLACED. A QUICK GOOGLE SEARCH SHOW MANY OTHERS WITH THIS ISSUE, AND INCLUDING TRANSMISSION AT 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180687February 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE ENGINE LOSES POWER AS YOU DRIVE A NORMAL SPEED IT JUST STOPS IT FLASHES ENGINE POWER IS REDUCED , SERVICE TRACTION CONTROL, SERVICE STABILTRAK. I DON'T KNOW WHAT IT MEAN BUT WHEN YOU GET IT TO THE DEALER THESE CODES DON'T COME UP THEY CAN'T FIND THESE THINGS WRONG. IN THE MEAN TIME I'VE BEEN NEARLY REAR ENDED ON THE HIGHWAY CAUSES MY CAR JUST STOPS AND I HAVE TO BE TOWED CAUSE SOMETIMES SHE STARTS AGAIN SOMETIMES SHE DON'T. I'M AFRAID TO DRIVE IT BECAUSE I DON'T KNOW WHAT TO EXPECT THAT'S MY TRANSPORTATION TO AND FROM THE DOCTOR BEING DISABLED. PLEASE LOOK INTO THIS I'M SURE I'M NOT THE FIRST COMPLAINT. CHEVY NEEDS TO RECALL BEFORE SOMEONE DIES BECAUSE YOU'RE TRAVELING AT A SPEED OF 50-55 MILES PER HOUR AND YOUR CAR JUST STOP THE CARS BEHIND YOU WILL REAR END YOU AND END UP IN YOUR BACK SEAT GAS TANK EXPLODES. YOUR FAMILY IN THE CAR. I HOPE YOU ALL SEE THE PICTURE. THIS HAPPENED 4 TIMES ON THE HIGHWAY AND A FEW TIMES ON THE LOCAL STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175114February 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
2013 CHEVY TRAVERSE W/ 120K MILES: WHILE DRIVING 75MPH ON THE FREEWAY THE ENTIRE CAR SHUT OFF. EVERYTHING WENT BLACK, AND I COULDN'T DEPRESS BRAKES, OR TURN THE STEERING WHEEL TO MOVE TO THE SHOULDER. I PANICKED AS I WAS IN THE MIDDLE OF THE DESERT WITH MY 5 YEAR OLD. UNACCEPTABLE! WITHIN MINUTES THE CAR CAME BACK AND WENT INTO LIMP MODE AND I WAS ABLE TO MAKE IT TO A GAS STATION. CHECK ENGINE LIGHT, TRACTION CONTROL SERVICE, PARK ASSIST OFF, AND STABILITY CONTROL SERVICE ALL CAME ON. PULLED CODES AND THEY WERE ALL TRANSMISSION CONTROL MODULE CODES. WHEN I DISCONNECTED THE BATTERY, THE CAR WOULD START JUST FINE BUT WOULD REPLICATE THE PROBLEM IF I DRIVE IT BEYOND A MILE. WAS TOLD THE TRANNY NEEDED TO BE REPLACED ($3000). I HAD MY UNCLE, A 25+YEAR EXPERIENCED MECHANIC, LOOK AT IT AND SAID THE TRANNY WAS FINE AND BELIEVES IT IS ELECTRICAL AND ONE OF THE CONTROL MODULES MUST NOT BE COMMUNICATING PROPERLY. HIS EXACT WORDS WERE 'THIS CAR IS POSSESSED, IT IS DOING THE WEIRDEST STUFF'. IT CAN'T BE THE TRANNY BECAUSE IF IT WERE IT WOULDN'T JUST COME BACK TO LIFE ON ITS OWN WITHOUT REPAIR. THERE ARE A PLETHORA OF COMPLAINTS ONLINE CONCERNING THIS EXACT SAME ISSUE, YET NO RECALL OR INVESTIGATION WHATSOEVER. WE REPLACED THE ALTERNATOR TWICE IN 4 MONTHS AS WELL DUE TO FAILURE. VOLTAGE GAUGE IS CONSTANTLY JUMPING FROM 12V TO 16V. THE REAR CONTROLS TO THE A/C DIALS ARE EXTREMELY HOT TO THE TOUCH AS WELL. IT'S VERY STRANGE. EVERY MECHANIC FRIEND THAT HAS WORKED ON IT SAYS 'GET RID OF IT BECAUSE THEY'RE THE WORST CARS' AND THEY SEE NOTHING BUT PROBLEMS. CONVENIENTLY, IT HAPPENS JUST OUTSIDE OF THE WARRANTY PERIOD. UNFORTUNATELY WE STILL OWE 15K ON IT. SHAME ON GM FOR IGNORING THESE MAJOR ISSUES FOR THE SAKE OF DOING MAJOR REPAIRS ON SO MANY AFFECTED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174471February 5, 2019
STEERING
POWER STEERING ISSUES: VERY HARD TO TURN WHEEL WHEN PARKING AND AT SLOW SPEED. IT IS LIKE MANUAL STEERING!! I HAVE A SMALL FLUID LEAK AT POWER STEERING PUMP AND RACK PINION BOOT. I RESEARCHED THIS ISSUE AND ITS COMMON. I THEN CONTACTED CHEVY WHO ADMITS THIS A COMMON ISSUE BUT YET AN RECALL HAS BEEN ISSUE !! WHAT IS TAKING SO LONG? HELP !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174580February 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH, THE STABILITY CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO JACK SCHMITT CHEVROLET OF O'FALLON (127 REGENCY PARK, O'FALLON, IL 62269, (618) 509-9727) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173629February 1, 2019
ENGINE
VEHICLE STALLS WHILE DRIVING AT HIGHWAY SPEEDS. CHECK ENGINE LIGHT COMES ON AND STEERING WHEEL LOCKS AND SOMETIMES KEY GETS STUCK IN THE IGNITION. DEALERSHIP SAYS THERE'S NOTHING WRONG WITH THE CAR AND REPLACED THE BATTERY. WHILE DRIVING HOME FROM DEALERSHIP MY VEHICLE STALLED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173420January 31, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
TAKATA RECALL, MY AIRBAG LIGHT COMES ON AND GOES OFF WHENEVER IT WANTS. SOMETIMES IT WITH COME ON AND STAY ON FOR DAYS TO MONTHS AT A TIME, I TOOK IT BACK TO THE CHEVY DEALERSHIP WHERE I PURCHASED IT FROM. I PAID FOR THE DIAGNOSTIC AND FOR THEM TO FIX IT AND IT STOOD OFF FOR A FEW WEEKS AND CAME BACK ON AND WHEN I CALLED AND TOLD THEM THAT MY AIRBAG LIGHT CAME BACK ON THEY TO ME TO MAKE AN APPOINTMENT TO GET A 3RD DIAGNOSTIC AND FOR ME TO PAID AGAIN I REFUSED AND I AM JUST DEALING WITH THE LIGHT COMING AND GOING OFF ON ITS OWN. I HAVE TO HOLD MY KEY IN THE IGNITION IN THE FORWARD POSITION BEING CRANKED FOR ABOUT 4-5SEC JUST FOR MY SUV TO TURN ON AND ASKED THE DEALERSHIP WHY AND THEY COULDN'T GIVE ME AN ANSWER AND JUST SHRUGGED THERE SHOULDERS WITH NO ANSWERS. AND WHEN I PUT MY GIVE MY SUV A LITTLE BIT OF THROTTLE IT HESITATES A BIT AND WHEN I HAPPEN TO FLOOR IT BEING STUCK IN THE SNOW IT STUDDER AND HESITATED FOR ABOUT A SEC OR TWO BEFORE IT REACTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173422January 31, 2019
UNKNOWN OR OTHER
TAKATA RECALL, WHEN I GIVE IT SOME THROTTLE I HEARD THE FRONT DRIVER SIDE MAKING A FUNNY NOISE LIKE A GRINDING/JUMPING/POPPING NOISE AND MY TRACTION CONTROL SYMBOL COMES ON MY DASH ITS LOUD ENOUGH THAT EVERYBODY INSIDE AND OUTSIDE MY SUV CAN HEAR IT ESPECIALLY WHEN I'M TURNING WHEN ITS WET OR SNOWY OUT. MY HEAT AND AC TAKE HALF HOUR TO START WORKING ABOUT 70% AND I HAD IT CHECKED, IT'S NOT MY THERMOSTAT OR IT ALSO DOESN'T NEED TO BE FLUSH OR RECHARGED BECAUSE I ALREADY HAD IT CHECKED THIS IS HOW IT WAS SINCE I'VE PURCHASED IT. AND MY DRIVERS DOOR LOCK, LOCKS AND UNLOCKS WHENEVER IT WANTS TO I ABOUT 95% OF THE TIME HAVE TO DO IT MANUALLY. I HAD IT CHECKED BY THE DEALERSHIP AND BY A DIFFERENT MECHANIC AND NOBODY KNEW WHAT WAS WRONG WITH IT. ALL FOUR DOORS ALWAYS SQUEAKING AND I'VE BEEN PUTTING GREASE EVERY FEW WEEKS TO MONTH PLUS I SEE THAT THERE BEARINGS LOOKED LIKE THEY BECOMING SHOT AND NOW MY DOORS SEEMED TO LOOK LIKE THEY STARTING SAG. I'M JUST TIRED OF PAYING MECHANICS TO TAKE A LOOK AND CAN'T FIX MY ISSUES.1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171969January 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL, IT CUTS OFF WHILE I WAS DRIVING TWICE , IT SHUTS OFF WITH OUT ANY NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165826January 4, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE WENT INTO A LOWER POWER MODE AND DECELERATED TO A VERY SLOW SPEED. SONS CHEVROLET (3615 MANCHESTER EXPY, COLUMBUS, GA 31909, (706) 322-8888) DIAGNOSED THAT THE CHASSIS ELECTRONIC MODULE MAY BE FAULTY AND REPLACED THE FUSE BLOCK. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND SUGGESTED THE CONTACT FILE A COMPLAINT WITH NHTSA. THE VEHICLE EXPERIENCED SYMPTOMS SIMILAR TO THOSE LISTED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 94,548.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163663December 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
THE ENGINE WITHOUT WARNING WENT INTO REDUCED POWER MODE AND WOULD NOT LET ME GO PAST 30 MILES AN HOUR. IT THEN FLASHED REDUCED POWER, STABLE TRACK, AND TRACTION CONTROL. VERY UNSAFE ON A BUSY HIGHWAY WHEN DRIVING AND ON A BUSY STREET TO JUST LOSE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163159December 23, 2018
AIR BAGS, UNKNOWN OR OTHER
MY WINDOW ON THE FRONT PASSENGER SIDE AND THE REAR BACK WILL NOT WORK WHEN OPERATED FROM DRIVER WINDOW PANEL. I ALSO HAVE A WARNING ON MY DASHBOARD THAT READS "SERVICE AIR BAG." I WAS PULLING OUT OF MY GARAGE ON DAY IN THE SUMMER WHEN I NOTICED IT AND IT HASN'T WENT AWAY SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162931December 21, 2018
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG WARNING LIGHT WAS RECALLED AND WAS SUPPOSED TO BE FIXED. HOWEVER, IT BEGAN GOING ON AND OFF AGAIN AND WAS FIXED IN JUNE OF 2017 AT CHEVY DEALERSHIP. HOWEVER, IT IS AGAIN TURNING OFF AND ON AGAIN. NO ACCIDENTS HAVE OCCURRED BUT I AM AFRAID IF THERE IS ONE THAT THE AIR BAGS WILL NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155288December 1, 2018
STEERING
TOOK MY TRAVERSE TO THE DEALERSHIP AS I NEEDED NEW TIRES DUE TO DRY ROT. THIS WAS DISCOVERED WHEN I TOOK IT IN FOR AN OIL CHANGE. IT STATED TO THEM THAT I COULD HEAR A GROWLING NOISE COMING FROM THE STEERING COLUMN WHEN TURNING THE WHEEL TO THE RIGHT. I WAS TOLD THAT THE POWER STEERING GEAR WAS LEAKING AT THE RIGHT FRONT BOOT. THE TOTAL COST TO REPAIR $1700.00. NO RECALL ON THIS IMPORTANT PART OF THE TRAVERSE OR ANY ALERTS OR BULLETINS ON THIS MATTER SO THE COST NEEDS TO BE FOOTED BY THE CUSTOMER. AS THE NOISE HAS INCREASED AND NOW HAPPENS WHETHER TURNING LEFT OR RIGHT AND I HAVE BECOME VERY CONCERN WITH MY WELLBEING AND THE PASSENGERS IN MY CAR, I HAVE ORDERED THE REPAIRS TO BE PERFORMED AS SOON AS POSSIBLE. I HAD TO PAY UPFRONT FOR THE PART AS IT IS NOT A STOCK ITEM. CONSUMER SAFETY SHOULD BE A TOP PRIORITY FOR GM. WE SHOULD NOT HAVE TO BECOME A STRATEGIC TO GET THERE ATTENTION. I HAVE OWN MANY CHEVROLET CARS AND SO HAVE MANY OF MY FAMILY MEMBERS GOING BACK 3 GENERATIONS. TOO MANY FOREIGN MADE CARS ON THE ROADS TODAY. GM WAKE UP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155285November 30, 2018
SERVICE BRAKES
JUNE 2018 I TOOK MY TRAVERSE FOR REGULAR OIL CHANGE AND WAS TOLD I NEEDED BRAKES. SI WASN'T EXPERIENCING A PROBLEM WITH THEM BUT I AGREED TO HAVE THEM REPLACED AS THEY ARE IMPORTANT PART OF THE DRIVING EXPERIENCE. APPROXIMATELY 4 WEEKS AFTER THE NEW BRAKES WERE REPLACED A GRINDING NOISE BEGAN WHEN I APPLIED THE BRAKES COMING TO A STOP. I HAD NO NOISES COMING FROM MY BRAKES EVER BEFORE THEY WERE REPLACED? I TOOK IT BACK TO THE DEALERSHIP THEY COULDN'T HEAR ANYTHING AND BRAKES WERE 100%. THE GRINDING NOISE CONTINUED SO I TOOK IT BACK AND TEST DROVE IT WITH THE SERVICE MANAGER WHO FINALLY HEARD IT AND A BRAKE BOOSTER WAS ORDERED AND BRAKES WERE REPAIRED. MY TRAVERSE HAS NOW BEEN BACK FOR THIS BRAKE PROBLEM 3 TIMES. THE GRINDING NOISE IS STILL THERE AND THE LAST TIME I TOOK IT BACK WAS TOLD THAT THERE IS AN ALERT ON THIS PROBLEM BUT NOT A RECALL BY GM. THE FRONT LOWER CONTROL ARM BUSHINGS SUCH CORRECT THIS PROBLEM, PER BULLETIN PIT5563 AT THE COST OF $700.00. SINCE IT'S NOT A RECALL BUT A PROBLEM THEY ARE AWARE OF AND SINCE IT ONLY OCCURRED AFTER MY BRAKES WERE REPLACED I HAVE TO FOOT THE COST. WHAT'S IT GOING TO TAKE A FEW LIVES TO GET GM TO OWN UP TO THIS KNOWN PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153353November 23, 2018
AIR BAGS
SERVICE AIRBAG CAME ON WHILE DRIVING - HAD IT SERVICED A DEALER WHICH RESULTED IN PASSENGER SIDE AIRBAG WARNING ALONG WITH THE PASSENGER SENSOR BELL TO CONSTANTLY RING EVEN WITH NO ONE IN THE SEAT. I TOOK IT BACK TO THE DEALER AGAIN AND AFTER THEM LOOKING AT THE PASSENGER SIDE, THE DRIVER'S SIDE AIRBAG IS BACK ON AGAIN. THIS LIGHT IS ON ALL THE TIME WHEN THE KEYS ARE IN THE IGNITION. THERE ARE 75584 MILES ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130458September 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
DRIVING TO WORK LIKE ANY OTHER DAY. ALL OF A SUDDEN SERVICE TRACTION CONTROL STABILITRACK AND REDUCED ENGINE POWER COMES ON. LUCKILY NOT HEAVY TRAFFIC. BOYFRIEND CAME TO TAKE IT TO THE SHOP AND IT WOULDN'T EVEN CRANK UP. SEEING ALL THESE COMPLAINTS I REALLY HOPE THIS ISN'T A COSTLY ISSUE BECAUSE A LAWYER WILL BE CONTACTED TO GET TO THE BOTTOM OF THESE ISSUES WITH THIS AND ALL PARTIES WILL BE REIMBURSED FOR THIS! I HAD TO LEAVE WORK EARLY TO TAKE CARE OF JUST GETTING MY CAR SOMEWHERE FOR IT TO BE LOOKED AT AND NOT A HAPPY PERSON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111786July 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE RANDOMLY INDICATES SERVICE TRACTION CONTROL, ENGINE POWERING DOWN, SERVICE STABILITRACK. VEHICLE THEN SHUTS DOWN. IT HAS HAPPENED SEVERAL TIMES WITHOUT ANY WARNING. THE CHECK ENGINE LIGHT WILL COME ON AND THEN IT WILL GO BACK OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111094July 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING TO WORK LIKE ANY OTHER DAY. AS I WAS ABOUT TEN MINUTES AWAY FROM MY WORK. MY TRAVERSE SUDDENLY STARTED TO SHAKE. AND THEN THE CHECK ENGINE LIGHT CAME ON AND ENGINE POWER REDUCE, SERVICE STABILITRAK, TRACTION CONTROL OFF POPPED UP ON MY DASH BOARD. I WENT FROM 70 MPH TO UNDER 20 MPH WITH IN SECONDS. THANK GOD IT WAS NOT SO MUCH TRAFFIC BECAUSE I PROBABLY WOULD NOT BE HERE TYPING UP MY COMPLAINT ABOUT MY CAR. THERE IS EVEN A CHEVY FORUM THAT I FOUND, WHERE MULTIPLE PEOPLE HAVE HAD THE SAME EXACT ISSUE. WWW.TRAVERSEFORUM.COM HERE IS THE WEBSITE WHERE I HAVE FOUND MULTIPLE COMPLAINTS OF THE CHEVY TRAVERSE AND OTHER CHEVY MODELS. HOPE SOMEONE CAN DO SOMETHIG BEFORE SOMEONE GETS IN A HORRIFIC TRAFFIC ACCIDENT OR EVEN CAUSES DEATH TO SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103812June 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
DRIVING ON THE HIGHWAY. THE HEADLIGHT BULB BURNT WHILE DRIVING ON THE HIGHWAY. THIS COULD HAVE BEEN MORE SERIOUS THEN IT WAS IF I WOULD NOT HAVE BEEN WARNED BY A PASSING MOTORIST.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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