Chevrolet Traverse Complaints (2020)

235 consumer complaints on file.

#11723040March 9, 2026
ENGINE
A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. Exhaust is leaking into passenger cab due to a defective exhaust mounting bracket. Was replaced 1 year ago at the dealer at considerable cost to vehicle owner. Now this defective part has failed a second time. A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. This presents a health hazard as well as financial loss due to defective manufacturing. Other years of this particular vehicle have been recalled and this defective part was repaired/replaced it is supected to replaced with the same defective OEM part due to its repeated failure. It is unclear why this model year has been discriminated against. A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722851March 8, 2026
UNKNOWN OR OTHER
ELECTRIC DOOR LOCK OF FRONT PASSENGER DOOR DOES NOT UNLOCK DOOR. PLUNGER TRIES TO MOVE UP WHEN ENERGIZED BUT STAYS IN LOCKED POSITION. DOOR DESIGN DOES NOT INCLUDE MECHANICAL KEY UNLOCK OVERRIDE. A FIRST RESPONDER WOULD NEED NEEDLE NOSE PLIERS TO LIFT UP THE DOOR LOCK STEM. THIS FAILURE PUTS ANY PASSENGER AT RISK OF DELAYED EXIT. THE LEFT REAR PASSENGER DOOR HAD THIS FAILURE MAY 2024, NO PRIOR SYMPTOMS. THE DRIVER DOOR HAD THIS FAILURE A FEW MONTHS LATER. EACH REPAIR COSTS OVER $700, DEALER IS AWARE OF THESE FAILURES. NO WARNINGS OF THIS FAILURE VISIBLE. NO INSPECTIONS MADE OTHER THAN DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722745March 7, 2026
UNKNOWN OR OTHER
2020 Chevrolet Traverse vehicles may experience a loud, rumbling exhaust leak caused by a failing front exhaust pipe bracket weld, frequently noted in complaints. While special coverage exists for other model years, 2020 owners are experiencing similar issues, with some reports suggesting it may not be covered under the same official, extended recall. My vehicle is experiencing the same issues that the 2019, 2021, and 2022 model are experiencing why is my 2020 and other owners of a 2020 year skipped to be covered for this identical problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721879March 4, 2026
ENGINE
Failed/failing hydraulic timing chain tensionors. Common issue for this engine said to be caused by poor oiling. After speaking to many shops, this is just one of the many, very common issues that occurs in this vehicle. Started on February 20th, 2026. There are no warning or check engine lights on for this issue. People who are unfamiliar with the symptoms may be driving a vehicle that may suddenly stop running without warning as there is no light illuminated on the dash. Online it states that this may be caused by not performing oil change services on time. For my particular situation, I am a preventative maintenance specialist for the past ten years. I am professionally trained and perform PM services daily. I know my Traverse has been very well maintained and serviced with premium synthetic motor oil since my ownership. And despite this, I am now having to pay a significant amount of money to have this fixed or risk the safety of myself, my family and really anyone else on the road. My vehicle is available upon request any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720505February 25, 2026
UNKNOWN OR OTHER
Front exhaust bracket weld failed creating a hole in the exhaust system, as covered by GM Bulletin PIP5681C. This resulted in a loud noise as well as exhaust leaking into the cabin since it is near the engine, right above the drivers center console
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717462February 12, 2026
SEAT BELTS
My seat belts do not click when fastened or stay fastened. Sometimes I have to try several times to get the seabelt to click.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717271February 11, 2026
SEAT BELTS
Vehicle: 2020 Chevrolet Traverse VIN: [XXX] Mileage: 50,100 miles Ownership: Original owner The driver’s seat belt intermittently fails to latch. This is a primary safety restraint system, federally required, and critical for occupant protection. The failure occurs randomly and cannot be reliably duplicated. The dealer inspected the seat belt buckle and confirmed no debris or obstruction. The dealer was unable to duplicate the issue during their inspection. Video documentation from the owner of the intermittent failure is available. This appears to be a premature mechanical failure of a safety-critical component. The vehicle is only 50,100 miles and properly maintained. Failure of the driver’s seat belt could prevent proper restraint in an accident, creating a serious safety risk. There are no open recalls related to this issue, and the vehicle is out of warranty. I contacted the manufacturer about goodwill assistance for repair. They confirmed that, since there are no open recalls, the issue cannot be duplicated, and the vehicle is out of warranty, they will not provide reimbursement or cost assistance. The driver’s seat belt should not fail during the expected life of the vehicle. At 50,100 miles on a 2020 Traverse, this appears to be a premature mechanical failure of a safety-critical component. I am submitting this complaint to document this issue for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713560January 27, 2026
ENGINE
Cracked flex pipe. Common issue with all traverse models/years. Needs to be addressed and recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713651January 27, 2026
POWER TRAIN
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into the park(P), the message "Shift to Park" was display on the instrument panel. No warning light was illuminated. The contact stated that the gear shifter was shifted out of park and back into park several times before being able to turn off the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713109January 24, 2026
ENGINE
The forward exhaust bracket weld broke causing a rattling noise and allowing exhaust fumes into the car which is incredibly dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711713January 18, 2026
ENGINE
Vehicle is current at 101,102 Miles, however, the issue started to occur at 75,350 miles. It is the common issue crack in the exhaust pipe just before the flex exhaust tube due to poor welding of the bracket causing the exhaust system to rattle and leak exhaust into the cabin. The same issue has been addressed under Special Coverage N222385510 for 2021 vehicles, and another one was issued for 2019 Chevrolet Traverse and Buick Enclave vehicles. GM Bulletin PIP5681C describes the issue in detail and acknowledges that the same process was used on their 2018-2022 vehicles, but they are only covering the repair of the 2019s and 2021 vehicles. Exhaust fumes do reach inside the cabin of the vehicle especially on calm mornings that have no breeze. This is a potential carbon monoxide hazard. The is no scrape marks or damage to the undercarriage that would have caused the issue, only the heating and cooling of the exhaust system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710441January 12, 2026
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked and occupied in the vehicle, there was a rattling sound coming from the front of the vehicle while stationary or while driving. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was determined that the exhaust mounts needed to be replaced. The vehicle was not repaired. The contact related the failure to Special Coverage Adjustment: N222385510 (Front Exhaust Pipe); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710032January 9, 2026
ENGINE, UNKNOWN OR OTHER
The vehicle just suddendenly shuts down when driven on the freeway, according to Tillery Chevrolet GMC the engine cracked and needed to replaced for total of $17,291.94
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709582January 8, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
The backup camera system on my 2020 Chevrolet Traverse fails repeatedly and intermittently. When shifting into reverse, the camera frequently displays a black screen, a crossed-out camera icon, or an error message indicating the camera is unavailable. I have brought the vehicle to a Chevrolet dealership multiple times for this issue. The dealer has replaced the rear/front camera twice and replaced a corroded cable, but the problem continues to occur. The repairs have not permanently resolved the issue. The failure happens unpredictably and makes it unsafe to reverse the vehicle, especially around pedestrians, children, or obstacles. This vehicle is equipped with a federally required backup camera, and its repeated failure presents a safety concern. The problem appears to be a recurring defect rather than normal wear, as many other Chevrolet Traverse owners have reported similar issues online. I am concerned this may indicate a broader defect affecting this model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708922January 5, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
Burning oil. There is something wrong. I took it to the dealership i still have warranty i really think this needs to be looked into.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708290January 2, 2026
ENGINE AND ENGINE COOLING
The contact's son owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle made an abnormal rattling sound, and the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic who could not perform the repair. The contact was referred to another independent mechanic, where it was diagnosed that a crack in the catalytic converter had caused a defect within the exhaust manifold. The contact was then informed that the failure was related to Technical Service Bulletin Number: PIP5681C and was referred to the dealer for assistance. The contact had taken the vehicle to the dealer, where the contact was informed that the vehicle no longer qualified for the TSB repair due to the mileage. The manufacturer was notified of the failure and made the same assessment. The contact was then referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 90,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697828November 6, 2025
ENGINE
Weld on exhaust was faulty the bracket malfunction. The exhaust system has leak and rattle with exhaust noises, causing the converter fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697890November 6, 2025
UNKNOWN OR OTHER
Leaking exhaust noise at start up began around 9/22/25. Noise became louder over the following week. Check engine light came on morning of 9/24/25. Immediately took it to local GM dealership for inspection. Dealership first said it was a cracked front exhaust pipe at the bracket and then they called back and said rear pipe at the bracket was broken also the whole system needed to be replaced because the brackets were not separate but welded directly to the pipe. The estimate was over $1300. Dealership then said the error coded was probably because of the exhaust pipe and catalytic converter and that they require replacement. I discovered there are already recalls and special coverage for the same issue on the 2019, 2021 and 2022 year models of this vehicle. I contacted GM and they acknowledged the problem in other model years before and after but said there isn't enough complaints for this model year. This is a known problem and design flaw. This needs to be addressed by GM immediately. NONE of the welds have held on any parts of the exhaust system or the catalytic converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694987October 22, 2025
UNKNOWN OR OTHER
Due to exhaust bracket failure where converter with muffler and side down pipe needs replaced. This was diagnosed at the Chevy dealer and appointment for repair is made. The exhaust suddenly became very loud so I took it to the dealership. There were no messages or warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695089October 22, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at undisclosed speeds, there were abnormal sounds coming from the exhaust system. The contact stated that the vehicle sounded like a motorcycle. The contact stated that the check engine warning light was illuminated, and DTC: P0171 was displayed. Additionally, the contact stated that there were exhaust fumes entering the cabin of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed, and it was determined that there were cracks in the exhaust pipe and the catalytic converter pipe at Bank 2 and Bank 1 that needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: PIP5681A. The contact had called the dealer to advise that there was a bulletin covering the cracks on the exhaust and the catalytic converter pipes, but was informed that the cracks on the pipes were on the wrong side and that the vehicle was not covered under warranty. The manufacturer was not informed of the failure. The failure mileage was 110,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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