Chevrolet Traverse Complaints (2014)

548 consumer complaints on file.

#10929569December 2, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE SERVICE AIRBAG ALERT COMES ON FOR NO REASON, THEN GOES OFF. IT CAME BACK ON AGAIN AND DID NOT GO OFF. I DRIVE SPEEDS OF 30 TO 60 MPH. MY LIGHTS ON THE DASH AND RADIO DIMS AND THE RADIO CUTOFF AT ANY GIVEN TIME. THIS IS VERY SERIOUS PROBLEMS BECAUSE THE VEHICLE CAN CUT OFF WHILE I AM DRIVING. I ALSO EXPERIENCE WATER POURING INTO TO MY TRAVERSE RIGHT OVER MY FRONT OVER HEAD LAMPS INSIDE. THERE WAS SO MUCH WATER IT FILLED THE CUP HOLDER AND THE SHIFT WAS WET. THE FRONT WINDSHIELD HAS NEVER BEEN CHANGED AND I DON'T HAVE ANY CRACKS ON MY FRONT WINDOW. I HAVE NO CLUE HOW THE WATER IS COMING INTO MY TRAVERSE FROM THE TOP AND LEAKING IN THROUGH THE FRONT OVER HEAD LAMPS. I HAVE BROUGHT IT INTO THE DEALERSHIP, 1 DAY AGO I STILL HAVE NOT HEARD BACK FROM ANYONE. I ASKED IF IT WAS COMMON, WITH THE TRAVERSE AND I WAS TOLD NO. I OBVIOUSLY THEY LIED, BECAUSE I HAD TO COME ON THIS WEBSITE TO SEE THAT OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEMS. I AM NOT A CAR EXPERT BUT THE MAN AT THE DEALERSHIP THAT HAS BEEN DOING THIS LINE OF WORK FOR 30+ YEARS SAID HE COULD SMELL THE WATER HAS SOON HAS HE SAT IN THE VEHICLE. SO OBVIOUSLY WATER HAS BEEN LEAKING IN FROM SOME WHERE FOR A WHILE NOW TO BE ABLE TO SMELL THE WATER. I KEEP MY CAR VERY CLEAN AND MY CARPETS ARE DRY. SO THE WATER MUST BE COMING IN SOMEWHERE FROM THE ROOF AND STAYING RESERVED IN A PARTICULAR AREA UNTIL IT POURS OUT. THE WATER MAY BE THE REASON I AM HAVING THE OTHER ISSUES, AND MAY BE EACH PROBLEMS IS NOT RELATED AT ALL. IT IS VERY FRUSTRATING BECAUSE I AM PAYING CAR NOTE ON A CAR THAT IS AM SKEPTICAL ABOUT DRIVING BECAUSE I DON'T KNOW IF IT SAFE TO DRIVE. I HAVE NOT ONLY MY SAFETY TO WORRY ABOUT I ALSO HAVE MY CHILDREN SAFETY CONSIDER AND OTHER PEOPLE THAT RIDE IN THIS VEHICLE TOO. THE LIGHTS DIMS WHILE DRIVING OR WHEN IDLING. THE SERVICE AIR BAG LIGHT IS ON ALL THE TIME WHEN DRIVING, IDLING, OR IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927896November 25, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SINCE WE BOUGHT THIS VEHICLE IT HAS BEEN NOTHING BUT TROUBLE. WE HAVE HAD PROBLEM WITH SEAT BELT, INSTRUMENTAL PANEL (RESET) AND ONE MORE THING THAT WE DO NOT REMEMBER WHAT IT IS. AT THIS TIME WE ARE EXPERIENCING PROBLEM WITH ALL BREAK LIGHTS NOT OPERATIONAL WHICH WAS RECALLED DECEMBER 26, 2014 FOR THE REASON THAT THE CHASSIS ELECTRONIC MODULE MAY BE INTERNALLY CONTAMINATED, RESULTING IN AN ELECTRICAL SHORT..VERY DANGEROUS HOWEVER, I WAS TOLD THAT OUR VEHICLE WAS NOT RECALLED AND YET COULD NOT CONVINCE ME WHY WE ARE HAVING SAME PROBLEM WITH RECALLS. WE HAVE APPOINTMENT TO TAKE THE VEHICLE IN ON TUESDAY, NOV 28,, 2016. WE NEED HELP TO MAKE SURE THAT CHEVY FIXES THIS CAR AT NO COST TO US..IT IS SHAMEFUL THAT A 2YRS OLD AR WILL DEVELOP THESE PROBLEMS WHILE YOUR ARE STILL PAYING CAR NOTE. WE BELIEVE THERE WAS A MISTAKE WHEN RECALLS WERE MADE THAT APPARENTLY MOST CARS THAT WERE SUPPOSED TO BE COVERED WERE MISSED UNLESS WHY SUCH A COINCIDENCE. CHEVY ISSUED ME A COMPLAIN NUMBER: 8-2539917328. WE WILL GREATLY APPRECIATE YOUR HELP IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926535November 16, 2016
AIR BAGS, STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE STATIONARY, THE VEHICLE SLIPPED OUT OF GEAR AND ROLLED BACK INTO A SWAMP AREA. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 7,800. UPDATED 01/04/17*LJ CONSUMER STATED WHILE ROLLING BACKWARD, THE BRAKES AND STEERING WERE UNRESPONSIVE. COULD NOT GET IT TO STOP. TRUCK WAS RUNNING THE ENTIRE TIME, BUT UNRESPONSIVE TO DRIVER. UPDATED 7/6/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925026November 8, 2016
AIR BAGS
WHILE DRIVING NORMALLY AT A SPEED OF 35MPH, A MESSAGE SAYING "SERVICE AIR BAG" BEGAN APPEARING IN THE DIC AND THE AIRBAG LIGHT BEGAN COMING ON AND OFF ON THE DASH AND OVER THE NEXT COUPLE DAYS OCCURRED MORE OFTEN UNTIL NOW IT STAYS ON CONSTANTLY. I HAVE READ MULTIPLE OTHER COMPLAINTS STATING EXACTLY THE SAME THING OR SOMETHING VERY SIMILAR. THIS IS OBVIOUSLY A MANUFACTURING ISSUE AND NEEDS TO BE A RECALL. INSTEAD, NOW I GET TO SCHEDULE SERVICE AND PAY FOR A MANUFACTURERS DEFECT OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923829November 2, 2016
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
SLIGHTLY IN MOTION ABOUT 5 MPH AND SOMETIMES AROUND 50 MPH, THE DIC WILL RESET WITHIN A SPLIT SECOND, THE RADIO WILL CUTOFF AND ALL DASHBOARD SIGNS WILL COME ON MOMENTARILY LIKE A RESET. THIS IS A POSSIBLE ELECTRICAL ISSUE DUE TO FAULTY IGNITION SWITCH, FAULTY ENGINE CONTROL MODULE, IGNITION SWITCH HARNESS SHORTED OR EVEN POOR ELECTRICAL CONNECTION CAUSING VOLTAGE DIFFERENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918944October 25, 2016
AIR BAGS
AIRBAG WARNING LIGHT INDICATOR CAME ON TODAY, 10/25/16. NOTHING HAPPENED TO CAUSE THE LIGHT TO COME ON AND THE DEALERSHIP STATES THAT THE AIRBAG HAS BECOME INOPERABLE. SEEMS LIKE A LOT OF ISSUES REPORTED AND EVEN A RECALL ON EARLIER MODELS. WIFE WAS ABOUT 2 MILES FROM HOUSE WHEN INDICATOR CAME ON DRIVING 55-60 DOWN HIGHWAY. UNKNOWN WHAT THE ISSUE IS AT THIS TIME BUT DEFINITELY A SAFETY ISSUE FOR THE AIRBAG TO BECOME INOPERABLE. HAS TO BE A FAULTY PART AS NO ACCIDENTS TO CAUSE A ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907013September 15, 2016
ENGINE
OVER THE PAST 2 YEARS 10 MONTHS I HAVE LOST THE COOLANT IN MY AIR CONDITIONER. THEY HAVE FILLED IT SEVERAL TIMES, ADDING DYE, BUT HAD NOT BEEN ABLE TO FIND THE LEAK EVEN THOUGH THEY ACKNOWLEDGED IT WAS LOST. SINCE THE WARRANTY WAS RUNNING OUT WE TOOK IT IN AGAIN AFTER DYE HAD BEEN ADDED AND THEY FINALLY STARTED TO LOOK AT THE EVAPORATORS. THEY COULD NOT THOROUGHLY INSPECT THE FRONT EVAPORATOR SINCE A FULL INSPECTION REQUIRES REMOVAL OF THE DASHBOARD. THEY LOOKED AT THE REAR EVAPORATOR AND FOUND SOME CORROSION (WITH A MIRROR) AND A PINHOLE LEAK.. WHEN THEY WENT TO ORDER A NEW PART AND GM HAD A FOOTNOTE THAT IF THEY WERE ORDERING A REPLACEMENT EVAPORATOR THEY SHOULD ALSO ORDER AND REPLACE THE BLOWER MOTOR SINCE THE COPPER IN THE MOTOR BRUSHES WAS ATTACKING THE ALUMINUM EVAPORATOR. (THE MORE YOU USED THE AC, THE SOONER IT WOULD SHOW UP AND CAUSE THE CORROSION. THIS IS WHY EACH TIME IT TOOK ABOUT 8 MONTHS FOR THE COOLANT TO LEAKED OUT.) BOTH REAR AC PARTS WERE REPLACED BUT THE BLOWER MOTOR FOR THE FRONT EVAPORATOR WAS NOT REPLACED AND THIS MAY ALSO BE GOING BAD. WE WON'T KNOW FOR A WHILE SINCE WE WON'T BE USING THE AC DURING THE FALL AND WINTER MONTHS. ALSO, IF THESE MOTORS CORRODE THE ALUMINUM EVAPORATOR, IT COULD EASILY ATTACK OTHER ALUMINUM PARTS IN THE CAR AND OF COURSE THE COOLANT HAS BEEN LEAKING INTO THE INTERIOR OF THE CAR, BOTH OF WHICH WHICH MAY BE A MAJOR SAFETY CONCERN.CHEVROLET WAS AWARE OF THE ISSUE BUT DID NOT TO RECALL THESE CARS SINCE GENERALLY THE ISSUE MAY NOT SHOW UP UNTIL THE CAR IS OUT OF WARRANTY. I HAVE E-MAILS FROM JOHN THORNTON CHEVROLET'S SERVICE MAN ALONG WITH A PICTURE OF THE EVAPORATOR BUT HAVE NOT BEEN ABLE TO ATTACH THEM TO THIS COMPLAINT FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906742September 14, 2016
STEERING
I WAS DRIVING THE CHEVY TRAVERSE ON A 1 WAY STREET AT ABOUT 35 MPH..WHEN SUDDENLY WITHOUT WARNING THE CAR LERCHED TO THE LEFT..DRIVER HAD 0 CONTROL OVER THE STEERING OF THE VEHICLE...THE CAR DROVE US HEAD ON INTO AN OAK TREE..THE ONLY REASON WE WERE NOT KILLED IS THAT THE AIRBAGS DEPLOYED OR I WOULD NOT BE TYPING THIS NOW...WHILE RESEARCHING THIS I FOUND MANY OTHER TRAVERSES THAT WERE ALSO BUILT IN VIRGINIA AND HAD THE SAME PROBLEM..I ALSO KNOW GM WAS CLASS ACTIONED SUED FOR THIS ISSUE IN 2012...NEED TO BE SUED AGAIN...
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10905829September 12, 2016
AIR BAGS
MY AIR BAG SENSOR OR THE NOTIFICATION FOR SERVICING MY AIR BAG HAS BEGAN TO GO OFF AND ON IN THE LAST WEEK. IT STAYS ON MORE EACH DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905705September 12, 2016
AIR BAGS
ADD MY CAR TO THE LIST OF 2014 TRAVERSES WITH THE SERVICE AIRBAG MESSAGE. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899869August 31, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHEN THE FUEL TANK WAS FILLED WITH FUEL, THE FUEL GAUGE FAILED TO DISPLAY THE ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V223000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,543.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899345August 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
DURING A LONG DRIVE THRU HEAVY TRAFFIC THE TC TURNED OFF UNABLE OR VERY HARD TO STEER THE WHEEL, THE CAR TURNED OFF ENGINE LIGHT CAME ON, FORTUNATELY I WAS PASSING AN EXIT AND WAS ABLE TO SAFETLY PULL OVER. HAD TO TURN OFF THE CAR FOR ABOUT 10 MIN SO THE ENGINE LIGHT STAYS OFF. FIRST TIME HAPPENED ALSO IN A HEAVY TRAFFIC SAME TC TURNED OFF VERY HARD TO STEER ENGINE LIGHT ON, I WAS ABLE TO SAFETLY PARK ON SIDE ROAD WHITED ABOUT 10 MIN UNTIL FINALLY THE ENGINE LIGHT TURNERED OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895038August 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I WAS SITTING AT A LIGHT AND HEARD CHIMES. THE VEHICLE DISPLAY SHOWED SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND TRACTION CONTROL TURNED OFF. WHEN THE LIGHT CHANGED THE VEHICLE WOULD NOT MOVE. THERE WAS SOME KIND OF ENGINE LOSS BUT IT DID NOT STALL OUT. THE RADIO AND THE AIR WERE ON AND WORKING FINE. I TRIED MANY ATTEMPTS MULTIPLE TIMES TO GET THE CAR TO MOVE BUT IT WOULD NOT MOVE. THIS INCLUDED PUTTING IT IN PARK AND ALSO TURNING IT ON AND OFF. THE WARNINGS CONTINUED TO FLASH. THEN AFTER ONE ATTEMPT I FELT IT START TO MOVE AT AN EXTREMELY LOW RATE OF SPEED. AS I WAS TURNING INTO A PARKING LOT I FELT SOMETHING CATCH AND THE VEHICLE STARTED MOVING AT A NORMAL SPEED. I TURNED THE VEHICLE ON AND OFF AGAIN ONCE I WAS IN THE PARKING LOT. THE ENGINE LIGHT APPEARED BUT THE SERVICE STABILITRAK AND SERVICE TRACTION CONTROL DID NOT DISPLAY AGAIN. I KNOW FOR A FACT THE ENGINE LIGHT WAS NOT ON WHEN I WAS UNABLE TO MOVE THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THERE WAS NOTHING DONE TO THE VEHICLE AND I WAS TOLD THAT THEY HAVE TO DUPLICATE IT. I WAS ALSO TOLD THIS WILL OCCUR AGAIN, THE PROBLEM WILL NOT GO AWAY BUT GET PROGRESSIVELY WORSE OVER TIME AND HOPEFULLY THE NEXT TIME THE VEHICLE WILL NOT BE ABLE TO START. I CHECKED NHTSA WEBSITE AND THERE SEEMS TO BE A NUMBER OF COMPLAINTS MADE FOR THE EXACT SAME THING WITH MANY MAKES AND MODELS. THIS IS A LEASE VEHICLE AND I DID CONTACT GM AND HAVE A CASE NUMBER. I UNDERSTAND CARS BREAKDOWN BUT WHAT I DON'T UNDERSTAND IS THAT A SERIOUS SAFETY ISSUES NEEDS TO BE DUPLICATED BEFORE A PART CAN BE REPLACED. I FIND IT HARD TO BELIEVE THERE IS NOT A RECOMMENDED FIX FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888623July 26, 2016
UNKNOWN OR OTHER
3 INSTANCES, SAME PATTERN AT 2000, 19000, AND 31,000 MILES. WHILE IN MOTION, THERE IS A SOUNDING OF WARNING FROM THE DASHBOARD, FOLLOWED BY A LOSS OF VEHICLE ACCELERATION. DASHBOARD READS "SERVICE STABILITRAK, TRACTION CONTROL OFF, AND ENGINE POWER IS REDUCED." THE VEHICLE THEN CANNOT SEEM TO ACCELERATE MORE THAN 10-15 MPH. AFTER TIME, OR IN THIS CASE THE TOW TO THE DEALERSHIP, THE PROBLEM CEASES. THE DEALERSHIPS HAVE ALL QUESTIONED THE LEGITIMACY OF THE INSTANCE, CLAIMING THEY CAN FIND NO REPEAT AND REFERENCING "CARBON BUILD-UP." THE MOST RECENT EVENT WAS IN THE MIDDLE OF A BUSY FREEWAY WITH CHILDREN IN THE CAR. IT WAS VERY FRIGHTENING AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887537July 21, 2016
AIR BAGS
I HAVE HAD THIS VEHICLE SERVICED 8 TIMES FOR THE "SERVICE AIRBAG" LIGHT COMING ON REPEATEDLY. THEY HAVE REPLACED MUCH OF THE SYSTEM AND THE LIGHT IS STILL ON. THIS IS A SAFETY ISSUE AND THE PROBLEM CANNOT BE PERMANENTLY CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883640July 8, 2016
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STABILITRAC WARNING LIGHT SUDDENLY FLASHED OFF AND ON. THE VEHICLE SUDDENLY SHUT OFF, CAUSING THE POWER STEERING AND POWER BRAKES TO STOP FUNCTIONING. AFTER THE INCIDENT, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871301May 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
OUR VEHICLE ONLY HAS 15000 MILES ON IT. I WAS DRIVING OT NORMALLY IN A 35 ZONE ON A CITY STREET AND MY CAR STARTED TO SHAKE AND NOT ACCELERATE. ALL THE WARNING LIGHTS AND BELLS AND WHISTLES STARTED GOING OFF. I IMMEDIATELY TOOK IT INTO MY CHEVY DEALER TO SEE WHAT WAS WRONG. AFTER HAVING IT LESS THAN 24 HOURS THEY GAVE IT BACK TO ME SAYING THEY SAW THE WARNING ON THE COMPUTER AND THEY DID NOTHING CAUSE THE CAR ISN'T DOING IT ANYMORE. AFTER DOING RESEARCH ON THE INTERNET, I SEE IT HAS BEEN A PROBLEM WITH THE TRAVERSE SINCE 2011 MODELS. THE CHEVY DEALERSHIP DOES NOTHING TO FIX THIS. I AM TERRIFIED TO DRIVE THIS CAR WITH MY FAMILY AND HAVE US GET IN AN ACCIDENT. I HAVE OWNED THIS CAR FOR 1.5 YEARS AND BOUGHT IT BRAND NEW. PLEASE INVESTIGATE THIS.. SOMEONE COULD GET HURT OR KILLED WHILE DRIVING ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870017May 20, 2016
ENGINE
MY CAR HAS BEEN IN THE DEALERSHIP THREE TIMES FOR THE SAME PROBLEM. AFTER THE CAR HAS BEEN SITTING, WITHIN 5-10 MINUTES OF DRIVING IT WILL RUN ROUGH, BUCK AND NOT ACCELERATE. THE CHECK ENGINE LIGHT FLASHES IN ADDITION TO THE SERVICE TRACTION CONTROL LIGHT. WHEN YOU STOP AND TURN OFF THE CAR ALL OF THE SYSTEM LIGHTS TURN OFF. THIS HAPPENS INTERMITTENTLY THE FIRST TIME IT WAS SERVICED THE DEALERSHIP CHANGED THE INJECTORS ON ONE SIDE, THEN FIVE MONTHS LATER IT STARTED AGAIN. WENT TO ANOTHER DEALERSHIP AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. NOW AT THE FIRST DEALERSHIP THAT REPLACED THE INJECTORS AND NO SYSTEM CODES PRESENTED AND THEY ARE NOT ABLE TO REPLICATE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865784May 19, 2016
AIR BAGS
THE SERVICE AIR BAG LIGHT WILL NOT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863339May 5, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TRAVELING AT 65+ MPH THE VEHICLE LOOSES POWER, LITTLE SHAKING, ENGINE LIGHT BLINKS AND AFTER 1/2 MILE + THE VEHICLE GOES BACK TO NORMAL. VERY DANGEROUS ON THE HIGHWAY AND WE ALMOST GOT REAR ENDED. BEEN AT THE DEALERSHIP 2 TIMES WITH NO REPAIR OF THE ISSUE. FILED A COMPLAINT WITH GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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